Aparthotel Adagio Rome Vatican 4 stars

Easy check in and out.Very helpfully staffs all the way.

Good customer relation clean environment everything I needed.

Spacious, good beds and mattresses, well equipped, close to underground railway station, helpful and polite staff

We were near transportation making it easy to see Rome. The staff were helpful. The accommodation were clean and comfortable

Friendly, helpful staff members.

Great location outside central Rome, good rooms, quiet, complete kitchen with washing machine, hob and microwave. You can have laundry and drying machines in the -1 floor for 4 EUR each. Staff is nice and the overall feeling positive.

The apartment was very spacious and clean. The kitchen is ok if not cooking. There were no pot holders or toaster. Made toast under the broiler and used the kitchen towel for the oven rack. Our time share has in room laundry at no charge while here it is 4.00 euros for wash and 4.00 to dry. They offer a luggage scale but charge you 1.00 euro to use. Our shower was filling with water almost to the point of going over the edge of the shower pan. We asked for maintenance to check it and we were told that it is a chronic problem with the property that probably could not be fixed. When the maintenance man came up he opened the door to the apartment with out knocking to enter. He did apologize but it seems like it should be protocol. Then he plunged the drain with a tiny plunger and pulled out some nasty stuff and hair. While he did this he swung the plunger around spreading nastiness around the shower. I was asking him to stop so I could move our personal things out of the way so he would not contaminate them but he proceeded to reach up and remove the shower head to rinse out the shower pan. Touching our shower puffs and spreading the black yuck on the walls. He then left the apartment. I had to go down to the desk to request a housekeeper to come and clean the shower as there was not a phone number list in the room telling you how to get ahold of hotel staff. The housekeeper was very nice and did a thorough job also replacing the towels incase they got splashed. We had never visited Rome and had many questions but found one of the desk gentleman very unfriendly toward questions. He acted very perturbed with us while we asked a question as if we were stupid. I would say it may get old to answer the same questions daily but we are all different guests and deserve to be treated well as this is his chosen profession in the hospitality arena. They have a paper with FAQ that we did find helpful. Very convenient to the train station but this added a lot of extra time to our days. Next time we would stay closer in to attractions.

I stayed here with my husband for 4 nights and it was amazing! A little outside the heart of London but with the train station literally steps away, getting to everywhere we wanted to go was so easy! Breakfast was yummy and our room was lovely and so very clean! Highly recommend this gem and so grateful to all the staff for all their recommendations and assistance!!!!!! Thank you!

The heat was not working in the first room so we were moved to another room after one night which not only had heat but a more complete kitchen and modern shower as well. Overall the rooms need to be modernized and the outside of the building repaired. The sight of rusted railings is not beneficial to attracting repeat guests. Parts of the parking garage look like a Roman ruin. All but one of the staff were very friendly and helpful.

We found the location near public transportation convenient. Front desk employees were very helpful. Apartment was comfortable.

The apartment was clean and modern, staff was friendly and knowledgeable, good atmosphere. The hotel is not at the heart of downtown but easily accessible by rail/metro. My only complaint is that the hotel has parking, but it is an extra EU12 per day, and that is not made clear on their web site. The parking seems costly for the area.

Reception & room service is excellent

I appreciated the very clean room, the space available, and the location.

A lovely stay and all those at the reception were always very helpful.

The hotel staff is what makes the stay so special. They are also extremely helpful, courteous, and friendly.