Hotel - ibis Copacabana Posto 5
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Copacabana Posto 5 Hotel

4.0/5 1,027 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Limited Vacancies and availability
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

SULAMERICA11.04 km / 6.86 mi

Our rooms

Enjoy relaxing in Copacabana, with all the comforts of our modern apartments and free WIFI.

  • 231 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 7,103 reviews

Our guest reviews for
ibis Copacabana Posto 5

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,027 reviews
Paulo E. R. Families - 11/02/2020 Confirmed reviews ALL
« well located, good cleaning and good staff »

I receeived a good treatment and attention since I arrived till when leaved. Silence in room. Good stay

Fabiana Families - 30/01/2020 Confirmed reviews ALL
« Well located. »

The hotel is well located, the staff is really gentle and professional, good breakfast and I like Ibis’ bed. It’s really comfortable. I recommend!

Camila Business - 28/01/2020 Confirmed reviews ALL
« Good hotel »

Great hotel, very clean, comfortable bed, friendly staff, good price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Camila R., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

B. Solo - 25/01/2020 Confirmed reviews ALL
« Dirty Room »

The room was dirty, bathroom in a very bad state. It's the first time I saw that in a iBis, very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mohamed B., Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Daniel Business - 23/01/2020 Confirmed reviews ALL
« Well located but I bit pricey »

The hotel is very well located, nearby Copacabana beach and several bars and restaurants in a sort of safe place in Rio. The room 1464 was comfortable and quiet, I was by myself, but a bit dirt when I got in. I wasn't wearing flip flops and my feet got dirty just walking whithin the room. The breakfast was not included and is pricey if you want to pay for it apart.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel Correa R., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Solo travel - 11/01/2020 TripAdvisor review
« Outstanding option of stay with great location »

This was the 4th time I stayed in this property. Everytime I visit Rio it is hard for me to think about any other Hotel that offers such great location at a reasonable and affordable price. The rooms are pretty clean, with great air conditioning system, a confortable bed, good lightening (provided by the lamps and also by the natural light that comes from the large window), a safe (which is a very good thing to store the belongings you don´t want to carry with you all the time), great shower and depending on the location of your room you might even be able to have a nice view of the architecture in Copa as well as a view of the beautiful mountains of Rio. In regards to the service, I have to say how passionate I am with the staff. At the front desk I have to highlight Vinicius, Yasmin and Guilherme for their outstanding performance. As a professional from the customer experience industry I have to say that, considering it is an economic hotel, they are always making sure to deliver an upscale service and I have to leave a big THANK YOU to them for such deed. The housekeeping staff is also a team that deserves recognition, for always being with a great smile on their faces even though they´re dealing with extremely high temperatures in the summertime of Rio to clean the rooms. You are all amazing!!! I have recently noticed that, thankfully, Accor has been investing in providing more food and beverage services in their Hotels (e.g. Adagio Barra Funda in SP and now I witnessed Ibis Posto 5 RJ). So now, guests at Ibis Copacabana Posto 5, may enjoy breakfast (buffett style at fix price per person with good variety of fruits, yougurt, pastry, scrambled eggs, good coffee machine, Twinings tea, etc.), Lunch (buffett style at a fix price per person from Mondays to Thursdays), Feijoada for lunch (buffett style at a fix price per person on Fridays), Saturday lunch (a la carte) and Dinner (a la cart from Mondays to Saturdays). In my point of view I have just to bring to attention a few points that are important and caused an impact in my perception: - I truly believe that starting breakfast at 06:30am is not early enough, specially because during the summer time this year the sun rises very early and I noticed some guests waiting for the buffett to be ready so they could go to the beach or to the tours they planned. Many tours pick the guests up at the hotels very early. And I have to say that some of the days the buffett opening time was later than 06:30am.

Livia Couples - 05/01/2020 Confirmed reviews ALL
« Very nice stay overall »

Great location, good room amenities, kind front desk staff! The only big problem was at breakfast, everyday it was crowded and hard to find a place to seat, the staff was not agile enough to clean tables and replace food, cutlery, plates and napkins. It was New Years days so I believe the hotel was at full capacity.

Maria E. A. Couples - 03/01/2020 Confirmed reviews ALL
« Great location but air conditioner not working properly »

Nice staff, very friendly. Breakfast nice, fair price. The problems were: - Bathroom smelling because of mold - Air conditioner turning off during the night, code CH 29 on the control panel for 5 minutes or so and the off. We had to wake up 2 to 3 times during the night to turn it on. We called reception two times about the problem, but we could tell they were already aware and could do nothing to solve it. Even so they sent a mantainance guy.

Renato J. Solo - 25/12/2019 Confirmed reviews ALL
« Its a simple hotel... ok, but doesn’t smell good »

Short staying it’s a simple hotel but doesn’t smells good, besides that the quality of the towels are terrible, look like sand paper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renato, Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliana Deputy manager

Yougeeaw Business - 17/12/2019 Confirmed reviews ALL
« ok »

Great location, room of good size, breakfast improvable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ugo, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Deputy manager

Business - 17/12/2019 TripAdvisor review
« Nice localization »

Very close to Cantagalo Station (metro/underground), hotel nice and clean, near to restaurant, stories, beach and others facilities, delicious breakfast, safety place too. Reception very kind and well educated.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for sharing your experience at Ibis Copacabana Posto 5. Hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 11/12/2019 TripAdvisor review
« Well located, however... »

The location, nearby the beach and a subway station is a very good thing. The services and personal are the Ibis standard, except for the the breakfast. The space for the breakfast is small for the hotel size. The food options are limited and the staff is insuficcient for the quantity of meals in the morning. As an example, I would give a 10 for the breakfast at the Ibis Stopera in Amsterdam, a 8 for the breakfast at the Ibis Salvador Rio Vermelho and a 5 for the breakfast at the Ibis Copacabana Posto 5.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for telling us about your experience at Ibis Copacabana Posto 5. I´m sure that your feedback is very important for us to keep improving our service. Hope to see you again.

Jj Business - 06/12/2019 Confirmed reviews ALL

The hotel was fine, the kitchen/dining area staff were a challenge to deal with.

Rafael G. Families - 02/12/2019 Confirmed reviews ALL
« Description »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Deputy manager

Anonymous Couples - 01/12/2019 Confirmed reviews ALL
« A hostel/teenager-oriented service sold as a hotel »

I'm a member of le club program. At the counter, I was offered a 50 BRL discount in case I would pay cash. Asking if I could pay the next day (I checked in very late) the answer was negative. Asking if a room in higher floors would be available, the answer was no. Arriving at the room, there were two full-body towels available. Nothing to use on the floor, no hands/face towels, one piece of soap. The service at the counter was completely unprofessional and informal.

Catherine D. S. Solo - 01/12/2019 Confirmed reviews ALL
« Great Stay at this most convenient hotel in Copacabana! »

I really enjoyed my stay at the hotel. Whilst the rooms are neither large not gorgeous, they are practical and comfortable for one or two people at most. I was staying there on business and thought it was perfect. Located right next to the underground Cantagalo, it is perfect to travel throughout Rio and/or head to the beach if you so wanted to (2 blocks away). Breakfast was very copious and yummy, with eggs, fresh fruit, yoghurt, bread etc... Service was very kind. I would return on my own without hesitation. I would not return if my family came with me, simply because of the absence of a gym or pool, or because of the size of the rooms. But that does not fault the hotel: it is perfect at what I think it aims to be: a practical, no nonsense, central, well located, base. Highly recommended on that basis

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine D., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Deputy manager

Lili H. Couples - 28/11/2019 Confirmed reviews ALL
« Very nice hotel for the price charged. »

We stayed for 3 days and found the accomodations to be satisfactory. We appreciated the free breakfast that was included. We were also happy that there were English speaking employees available to communicate with at the front desk. Good job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lili, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Sub manager

Anonymous Couples - 20/11/2019 Confirmed reviews ALL
« Very Good »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ikmal, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Submanager

Family - 20/11/2019 TripAdvisor review
« Bad dependencies »

I travelled with my family and booked 2 rooms 6 months before my trip and i put a recommendation to stay in the same floor. According to the attendent the hotel was crowded, then because of it was impossible stayed in the same floor. Also, there were no proper room, due it they put us in a disability room in a bad situation (lamps did not work, toilet leak, shower broked, with no bedding), terrible service. The another issue was because disability has low height for things, such as mirror, sink, bed, etc... and i have 1,83m height. I just want to let you know, in order to it is not happening anymore with someone that tried to have a good weekend with her / his family, but was not possible due to the horrible experience into a Ibis hotel.

Anonymous Business - 15/11/2019 Confirmed reviews ALL

My bathroom wasnt clean

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Adelia, Agradecemos por nos contar sobre sua experiência no Ibis Rio de Janeiro Copacabana P. 5. Sentimos muito não termos correspondido ás suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. Em nosso hotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Nossas camareiras são treinadas para que na liberação o apartamento esteja conforme os padrões, totalmente higienizados, com todos os itens disponíveis e em perfeitas condições. Realmente lamentamos o incidente e já estamos reorientando a equipe e redobrando a atenção aos detalhes para que uma falha como esta não mais ocorra. Novamente agradecemos seu contato e esperamos que nos dê a oportunidade de melhor servi-la num futuro próximo. Atenciosamente, Juliana Seki Subgerente

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates