ibis Chapeco Hotel 3 stars

Name: ibis Chapeco
Address: CHAPECO, 89809440, BRAZIL
Telephone: (+55)4933113000
Rating: 4.5

Customer review rating 4.5/5 2,399 reviews

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ibis Chapeco Hotel

Vibrant economy hotel, open to everyone

The hotel has 132 apartments, all equipped with central air conditioning, 32" TV, safe and minibar. Guests also have access to free WIFI, breakfast, restaurant, 24-hour bar and open-air car park. The ibis Chapecó is a strictly non-smoking hotel and the us e of solar power is just one of its sustainable practices.

Hotel extras

An excellent hotel located close to the city center, with 132 comfortable apartments, 24-hour bar and restaurant open to the public from 7pm to 10.30pm. The ibis Chapecó hotel also features parking and an excellent events space.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking
- Public outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
One dog weighing up to 22 lbs (15 kg) is allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature controlManual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check in from 9AM (Paying)Need access to your room from 9 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- Late check-out up to 3pm (Paying)Extend your stay until 3pm to make the most of your departure day. Remember, Novotel offers this service free of charge on Sundays. Please confirm availability at check-in.

Breakfast
1 restaurant(s)
1 bar(s)

1 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

ibis Chapeco

Avenida Sao Pedro 2300E
Engenho Braun
89809440
chapeco
brazil

Tel: +554933113000

Fax: (+55)4933113000

Contact email

Check-in from 12h00

Check out up to 12h00

By plane
AEROPORTO CHAPECO At 11km / 6 miles

GPS :-27.095542, -52.639413

AURORA ALIMENTOS 5.0 km / 3.0 mi
EFAPI 3.0 km / 1.0 mi
SADIA 2.0 km / 1.0 mi
UFFS 7.0 km / 4.0 mi

Companies

Your meetings and events

- Height 3 m
- Theatre style 30 participants
- U-shaped Room 22 participants
- Board-room 22 participants
- Classroom style 22 participants
- Banquet
Configuration is not available for this hotel

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
O desbravador	30 m²	3 m	30 participants	22 participants	22 participants	22 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Day light
WIFI access
Video equipment
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Standard Apartment with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 13 m² / 140 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Business Desk

Apartment

Our restaurants and bars

IBIS KITCHEN GRILL

Type of cuisine: Brasserie

Lunch

19:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

IBIS KITCHEN BAR

Excellent drink, snack and appetizer options, 24 hours a day.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Good experience

Lu… Business - 07/01/2020 Confirmed reviews ALL

Everithing fine, but I didnt receive my tickets of the restauarant.

AGRADAVEL

Claudia M. Business - 27/09/2019 Confirmed reviews ALL

AGRADAVEL

Poor

Andre Business - 17/04/2019 Confirmed reviews ALL

Poor experience; not even water in the room

Dear Andre dos Santos N., Thank you for taking the time to tell us about your experience at the ibis Chapeco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Paula Magalhães Management Trainee

Extra charges not informed in advance.

Thiago Couples - 03/01/2019 Confirmed reviews ALL

My first time staying in a hotel with a dog. Called the reception before making my reservation and asked how it was done, requirements... Was informed it should be a small dog, with vaccinations report and that it should not be left alone in the room or else the room keeper would not clean room. That's what was told me. Upon checking in, there's a extra daily charge for the pet. I think it was dishonest of the person who talked to me before making reservation, explained everything except the extra cost.

Prezado Sr. Thiago; Agradecemos por ter-nos dedicado seu tempo para nos escrever referente à sua estada no Ibis Chapecó. Lamentamos que a prestação de serviço não tenha sido à altura de vossa expectativa e por este fato queira aceitar as nossas sinceras desculpas. Em relação a tarifa Pet, deixamos esta informação de forma absolutamente clara e transparente em todos os canais de venda, condições de reserva, bem como nos painéis de informação no lobby do hotel. Incluímos todas as condições de reserva a seguinte observação: Permitido cachorros de até 15kg. Tarifa adicional será cobrada, e apenas um cachorro no quarto é permitido. Para mais informações acessar o link: www.ibis.com/pet-friendly Lamentamos que o Sr. não tenha visto a informação e que isto tenha afetado sua percepção sobre nossos serviços. Esperamos poder recebê-lo novamente com a nossa proposta de praticidade e simplicidade com a confiabilidade da marca Ibis. Cordialmente, Daniele França Gerente Geral Ibis Chapecó

Lobby could be more welcoming

Katia Families - 24/12/2018 Confirmed reviews ALL

Everything was as expected, the room was nice and clean, noise isolation was great. But I've stayed in other Ibis where the lobby was much more welcoming and cozy.

Dear Karina A., We very much appreciate your comments regarding your stay at the ibis Chapeco. Sincerely, Daniele França General Manager

Nice and comfortable hotel.

Marcio S. Business - 03/11/2018 Confirmed reviews ALL

I really enjoyed to be in Ibis Chapeco. Clean, comfortable and modern instalations. Nice staff. Good price. Congratulations.

Dear Marcio S., We very much appreciate your comments regarding your stay at the ibis Chapeco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele França General Manager

Comfortable

Mcampos Business - 03/11/2018 Confirmed reviews ALL

Late arrival but still able to eat some sandwich and drink some beer before go to bed.

R. C. Business - 17/09/2018 Confirmed reviews ALL

Very nice and attentive personnel at the Ibis Hotel in Chapeco, Brazil.

Dear Ricardo C., We very much appreciate your comments regarding your stay at the ibis Chapeco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele França General Manager

Great place

Gian F. Families - 21/08/2018 Confirmed reviews ALL

Nice service, low price, very clean and comfortable.

Dear Gianfranco B., We very much appreciate your comments regarding your stay at the ibis Chapeco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniele França General Manager Ibis Chapecó.

Director

Marcilio P. Business - 08/08/2018 Confirmed reviews ALL

tranquila e de alto nivel

Prezado Marcilio; Agradecemos seus comentários referentes à sua estada no Ibis Chapecó. Foi com prazer que recebemos suas felicitações. Não deixaremos de partilhar seus comentários com toda nossa equipe. Sua satisfação é a melhor recompensa para nossos colaboradores que trabalham diariamente para prestar um serviço irrepreensível aos nossos clientes. Na expectativa de lhe acolher de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Daniele França Gerente Geral

Not good value

J S. Business - 29/07/2018 Confirmed reviews ALL

Overpriced. No Breakfast.

Dear Jeremy M., Thank you for taking the time to tell us about your experience at the ibis Chapeco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniele França General Manager Ibis Chapecó

Formidavel

Gilberto C. D. S. Business - 24/07/2018 Confirmed reviews ALL

Excelente. Recomendo.

Prezado Sr. Gilberto; Agradecemos seus comentários referentes à sua estada no Ibis Chapecó.. Ficamos muito contentes que você ficou satisfeito com nossos serviços. Seus comentários são uma motivação a mais para buscarmos melhorar ainda mais a qualidade de nosso trabalho. Na expectativa de lhe acolher de novo, queira aceitar os nossos melhores cumprimentos. Cordialmente, Daniele França Gerente Geral Hotel Ibis Chapecó

Very good and big thanks for the restaurant attendees that proposed on Monday/ Thursday a great options of dishes out of menu!

Josemar D. Business - 01/07/2018 Confirmed reviews ALL

Good and agradable !!

Not a happy stay

Dirty H. Business - 30/04/2018 Confirmed reviews ALL

Not very satisfied with my stay, I checked out early and move to another H..

Dear sir Daniel, We sincerely apologize for not meeting your expectations. We thank you for your comments during your stay at ibis Chapecó, which will certainly help us to improve our services. We hope very soon to see you again at our H.. Sincerely Patrik Prado General manager ibis Chapeco

Good experience but with problems with kitchen

Anonymous Business - 26/02/2018 Confirmed reviews ALL

The hotel is comfortable and staff is nice. However, this is the second time I was hosted in the hotel and the second time where kitchen and elevator had problems. The meal took one hour to be done and the staff is not well prepared to handle this situation. Their answer was that there was only person in the kitchen and there were lot of people in the hall. The elevator had issues too and I couldn't leave the luggage in the room because elevator was not running. In the first time I was hosted there, the elevator stopped working while I was inside!

Prezada Larissa, Pedimos sinceras desculpas por não atender suas expectativas. Esteja certa que suas observações são importantes e serão devidamente tratadas pelo nosso restaurante e setor de manutenção. Muito obrigado por avaliar nosso hotel. Em futura hospedagem no ibis Chapecó, não deixe de contatar-me pessoalmente. Esperamos muito em breve revê-la em nosso hotel. Cordialmente Patrik Prado Gerente Geral ibis Chapecó

A pleasant place to stay!

Gana Couples - 23/11/2017 Confirmed reviews ALL

A great night sleep in a modern, clean and quiet hotel is always welcome and that is just what we got! Thank you!

Prezado Sra. Morgana, Ficamos muito felizes com suas felicitações, certamente é um grande incentivo para toda nossa equipe. Muito obrigado por sua avaliação que nos ajudará na melhoria contínua de nossos serviços. Esteja certa que toda nossa equipe está empenhada na satisfação de nossos clientes. Esperamos muito em breve revê-la em nosso hotel. Cordialmente Patrik Prado Gerente Geral ibis Chapecó

Silvio I. Business - 28/09/2017 Confirmed reviews ALL

atendeu expectativa

Prezado Sr. Silvio, Agradecemos muito os pontos ressaltados em sua estada no ibis Chapecó, que certamente nos ajudarão na melhoria contínua de nossos serviços. Esteja certo que nossa equipe está empenhada em oferecer um excelente atendimento para todos os nossos clientes. Esperamos muito em breve revê-lo em nosso hotel. Cordialmente Patrik Prado Gerente Geral ibis Chapecó

very good attendant on check in and check out

Dyhego Business - 04/09/2017 Confirmed reviews ALL

I've really liked because people from the hotel are nice and understand my needs very fast.

Things to improve

humbertowillic Solo travel - 19/08/2017 TripAdvisor review

Lack of options to drink on restaurant. No small wine bottles available, few beer brands, few food options, and the service is a little bit slow. Elevator too noisy, do not accept a room near the elevator unless they disable that loud and useless beep.

Dear Humberto, We apologize for not meeting your expectations. Thank you very much for the points highlighted in your stay at ibis Chapecó, which will certainly help us in the continuous improvement of our services. We hope to see you soon in our hotel. Sincerely Patrik Prado General manager Ibis Chapeco

Friendly, helpful place

Andrew C. Business - 17/06/2017 Confirmed reviews ALL

The staff were excellent - a very friendly, helpful environment, especially as I have zero Portuguese. The food was good, the environment classy. The lifts were a bit strange, having to use the room card to get them to go - not sure I really got that bit. Would definitely stay here again.

Dear Andrew C., We very much appreciate your comments regarding your stay at the ibis Chapeco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrik Prado General Manager ibis Chapecó

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