The Sebel Melbourne Docklands 4.5 stars

Customer review rating 4.3/5 5,868 reviews

The Sebel Melbourne Docklands
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+ 25 Services

Hotel extras

Offering business and holiday guests the freedom of space in superb fully self-contained apartments, most with private balconies. Seamlessly fusing harbourside ambience with inner-city sophistication and the indulgences of a modern resort.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

The Sebel Melbourne Docklands

18 Aquitania Way
3008
docklands
australia

Tel: +61396417503

Fax: (+61)3/96417599

Contact email

Check-in from 14h00

Check out up to 10h00

  • SKY BUS :  Docklands Docklands

  • CENTRAL PIER - STOP D2 :  Tram Numbers 86, CENTRAL PIER - STOP D2

  • By plane

    MELBOURNE TULLAMARINE AIRPORT At 21km / 13 miles

  • By boat

    SOUTHBANK TERMINAL At 2.7km / 1.68 miles

  • By helicopter

    MELBOURNE HELIPAD At 0.7km / 0.43 miles

  • By car

    TULLAMARINE FREEWAY At 2km / 1.24 miles

  • By train

    SPENCER ST STATION At 1.8km / 1.12 miles

GPS :-37.813809, 144.942245

Exhibition and convention centre

  • ATLANTIC GROUP 0.0 km / 0.0 mi
  • CONVENTION CENTRE 2.3 km / 1.43 mi
Exhibition and convention centre

Your meetings and events

Perfect for small meetings, product presentations and workshops, our boardroom caters for up to 12 guests.The Sebel Docklands Ground Floor boardroom offers everything you need for an office away from the office. Natural daylight, complimentary WiFi, AV services along with an array of catering options booked with ease.All inclusive meeting packages available in The Sebel Boardroom. Host up to 12 guests in our ground floor, naturally lit space.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Office

  • WIFI access

  • Airconditioned meeting room

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

All sophisticated apartments at the hotel come with a spacious lounge, fully equipped kitchen and dining area. They also feature well-appointed bathrooms, air conditioning, laundry, many with private balconies. All roooms are serviced daily.

STUDIO APARTMENT (1 Queen Bed)

  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

1 BEDROOM APARTMENT (1 King or Queen Bed)

  • Max. number of persons: 2
  • Area: From 50 / 538 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

1 BEDROOM APARTMENT - BALCONY & WATER VIEW (1 King Bed)

  • Max. number of persons: 3
  • Area: From 50 / 538 sq ft
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

2 BEDROOM 1 BATHROOM APARTMENT (1 King Bed + 1 Queen or 2 Queen Split Beds)

  • Max. number of persons: 4
  • Area: From 70 / 753 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

2 BEDROOM 2 BATHROOM APARTMENT - BALCONY & WATER VIEW (2 Kings or 4 King Splits)

  • Max. number of persons: 5
  • Area: From 80 / 861 sq ft
  • Views: Harbour view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone

2 BEDROOM 2 BATHROOM SUITE 2 KING BEDS

  • Max. number of persons: 4
  • Area: From 50 / 538 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)
Apartments

Our restaurants and bars

Capri Café & Lounge

Type of cuisine: Cafe

Serving a unique cuisine blended with modern Australian and European influences, Capri Café & Lounge offers a warm, and inviting environment for everything from a coffee on the run to a substantial 3-course dinner.

Capri Café & Lounge

Non contractual photo

Pre-Dinner Beverage? Beverage specials from $6.0 with complimentary housemade bites. *Valid until 31st December 2018 on selected items. *Loyalty Member Discounts not applicable.

Our guest reviews for
The Sebel Melbourne Docklands

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,868 reviews

well located

Customer review rating 4.3/5

Anonymous Families - 29/03/2020 Confirmed reviews ALL

very pleasant , room clean and good service

Docklands was good location, easy to access CBD, good stay

Customer review rating 4.3/5

Peter M. Couples - 26/03/2020 Confirmed reviews ALL

We had two stays with you. First stay was in studio in adjacent bdlg. It was OK but tired, Needed refurbishment. Dirty fingermarks on doors, dribble marks on bathroom walls. Second stay was in Sebel main bdlg, very tidy, most certainly an upgrade, and probably a reason for us to return

Great Location, comfortable stay, very limited room service/housekeeping.

Customer review rating 4.3/5

Glen Couples - 25/03/2020 Confirmed reviews ALL

A beautiful sized room, comfortable for 2 couples to stay. nice view, possible one of the best rooms in the hotel. The room was clean and well presented, but the service was very questionable. Housekeeping came to make up the room on the first full day, threw out all my personal paperwork and a full bottle of wine. We were unable to contact management without using our own personal phones so had to go downstairs to sort it out. Had the bottle of wine replaced but obviously paperwork was gone. A comedy of errors for the next few days regarding housekeeping, rooms not made up/half made up, not leaving enough towels, dishcloths, toilet paper etc. we could possibly put this down to inexperience on an employees part, but very substandard for Accor nonetheless. Mostly inconvenient for an otherwise pleasant stay. Please note all of this happened the weekend BEFORE the COVID-19 issues started taking place, so let's not blame that.

JimmyP

Customer review rating 4.3/5

J P. Business - 25/03/2020 Confirmed reviews ALL

It is always hard accessing the property with a car especially for the check in process. The receptionist did not explain there was 3 towers & I spent time trying to find the room in the right tower. I actually walked into a room with same room number but in a different tower which was embarrassing for both myself & the strangers I walked into.

Great and easy place to stay

Customer review rating 4.3/5

John H. Families - 23/03/2020 Confirmed reviews ALL

Staff were good and helpful

Comfortable, clean, tidy and a good location

Customer review rating 4.3/5

Rodney H. Families - 19/03/2020 Confirmed reviews ALL

We found the room and location suited our needs perfectly. The staff were friendly and helpful and we have no complaints

Friendly staff, good stay

Customer review rating 4.3/5

Anonymous Business - 19/03/2020 Confirmed reviews ALL

From the moment I checked in till the time I checked out the staff on reception were friendly and helpful. My room was clean and tidy and all amenities and remote control worked ( it's very frustrating when the batteries are flat in the remote and you just want to lay back and watch TV ). The location is good as it's an easy walk to work and plenty of eating options near by.

Good Location

Customer review rating 4.3/5

Brian T. P. W. A. Couples - 18/03/2020 Confirmed reviews ALL

Traveled with my wife who is wheelchair 90%. We booked a 1 Bedroom unit and received a email saying that the Sebel will put us in a 1 bed with assessable bathroom,which was good. The unit was small could not get wheelchair from kitchen to bedroom with tv cabinet and table and lounge all close together. I did not complain we try to work things the best we can, but would not stay again due to access in room

Staff were amazing!

Customer review rating 4.3/5

Donna M. Families - 17/03/2020 Confirmed reviews ALL

A stay is a combination of both the facilities and the staff. We were delighted by Samantha’s attentive service. Will definitely return to this hotel.

Wonderful, clean and great location.

Customer review rating 4.3/5

Catherine C. Couples - 16/03/2020 Confirmed reviews ALL

We stayed at the Sebel Docklands on the Labour Day weekend (March 2020). The apartment was perfect for our needs giving is plenty of space for the three nights we were there. An excellent location close to public transport and shopping. The apartment was spotlessly clean, the kitchen well equipped and the beds very comfortable. We will definitely stay again.

Pretty Comfortable in Docklands

Customer review rating 4.3/5

Ben Business - 15/03/2020 Confirmed reviews ALL

Easy service and comfortable stay in Docklands area. Service was fine, and room was very nice.

Dear Ben, We very much appreciate your comments regarding your stay at The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brandy

Helpful staff comfortable rooms

Customer review rating 4.3/5

Kathy Business - 15/03/2020 Confirmed reviews ALL

We have now stayed twice. Rooms are a great layout. Facilities are great, start friendly, a good location in docklands. We are thinking of buying an apartment in Sebel.

Not Great

Customer review rating 4.3/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

The room was small and uncomfortable aside from the bathroom which was very large.

Dear Jeanette, Thank you for taking the time to tell us about your experience at The Sebel Melbourne Docklands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will bring your feedback to higher management. The issues with Housekeeping service will address to the department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brandy

Perfect location. Amazing room.

Customer review rating 4.3/5

Josh Business - 12/03/2020 Confirmed reviews ALL

Stayed in a 1 bedroom apartment for 5 days. Very impressed with the size of the room. Room was cleaned daily. View was good (5th floor). Full glass window view of surrounding area from bedroom.

Dear Josh, We very much appreciate your comments regarding your stay at The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brandy Wang

Well located, good stay

Customer review rating 4.3/5

Pearly Couples - 11/03/2020 Confirmed reviews ALL

When we first checked in, we found out the exhaust in our shower wasn't working and rang the reception to have a look at this matter. 10 minutes later, a guy from the maintenance department, Mike, came to have a look and told us it was faulty and he wouldn't be able to fix it till the next day. We told Mike that we are getting married the next day and wondered if there were other rooms that is available that we could change to. He went to the reception to report on this matter and we were offered a different room to move in. My partner and I would like to extend our thank you to the team on that day for being flexible in decision making and able to provide a satisfying solution to the matter.

Dear Pearly Q., Thank you so much for taking the time to share the below feedback with us. I am delighted to hear that you enjoyed staying at The Sebel Melbourne Docklands, positively highlighting the service you received. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brandy Wang

Another fantastic stay

Customer review rating 4.3/5

Emma B. Families - 11/03/2020 Confirmed reviews ALL

This was our second stay in the same room at The Sebel Docklands and it was as great as the first time. The 2 bed apartment was spotless and has a fabulous view. Staff were helpful and friendly. Can't wait to return.

Dear Emma B., Thank you so much for taking the time to share the feedback with us. I am delighted to hear that you enjoyed staying at The Sebel Melbourne Docklands, positively highlighting the service you received. I will be thrilled to share your kind words with the team. We look forward to welcoming you back soon. Sincerely, Brandy Wang

Great stay

Customer review rating 4.3/5

Peter S. Couples - 11/03/2020 Confirmed reviews ALL

Wonderful check in staff, very welcoming and informative. The room was very well presented and our stay was very pleasurable

Dear Peter T., We very much appreciate your comments regarding your stay atThe Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brandy

Good stay

Customer review rating 4.3/5

M. Business - 08/03/2020 Confirmed reviews ALL

Love the Sebel for its location. Finding the paint & carpets in the hallways need a upgrade. Rooms are always good.

Dear Greg, Thank you for take time to document you feedback for us and so glad to know you enjoyed to stay at The Sebel Docklands. We appreciate your support. Welcome you back at any time. Warmest regards Brandy

Great location, great stay

Customer review rating 4.3/5

Anonymous Friends - 07/03/2020 Confirmed reviews ALL

Great staff, always efficient and welcoming.

Dear Lynda Thank you for take time to document you feedback for us and so glad to know you enjoyed to stay at The Sebel Docklands. We appreciate your support. Welcome you back at any time. Warmest regards Brandy Wang

Great location, modern and spacious apartment and a great price

Customer review rating 4.3/5

Tim B. Business - 05/03/2020 Confirmed reviews ALL

I really enjoyed The Sebel Docklands. The location is great, the staff were very friendly and my 1 bedroom apartment was very spacious and fitted out to a very high standard. I would definitely stay here again.

Dear Tim, Thank you so much for taking the time to share the below feedback with us. I am delighted to hear that you enjoyed staying at The Sebel Melbourne Docklands, positively highlighting the service you received. I will be thrilled to share your kind words with the team. We look forward to welcoming you back soon. Brandy Wang
Our most recent 20 reviews

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