Hotel - ibis Bandung Pasteur
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Bandung Pasteur Hotel

4.0/5 336 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • HUSEIN SASTRANEGARA
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06.00 - 18.00
    • Opening hours : Week-end 06.00 - 18.00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ASTRA6.5 km / 4.04 mi BRI4.1 km / 2.55 mi DIRGANTARA IND3.3 km / 2.05 mi MANDIRI UNIVERSITY16.1 km / 10 mi PINDAD9.3 km / 5.78 mi TELKOM IND3 km / 1.86 mi
BIO FARMA1.4 km / 0.87 mi COMPBIPHAR15.2 km / 9.44 mi KIMIA FARMA2 km / 1.24 mi NUSANTARA TURBIN3.7 km / 2.3 mi SIEMENS3.7 km / 2.3 mi TEMPO SCAN17.5 km / 10.87 mi

Your meetings and events

ibis Bandung Pasteur Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SINOM 25 m2 2 m 20 10 10 10 0
ASMARANDANA 36 m2 2 m 40 24 20 25 24
KINANTI 2 36 m2 2 m 30 15 10 20 0
KINANTI 1 42 m2 2 m 40 24 20 30 24
KINANTI 1 & 2 78 m2 2 m 80 35 25 60 40
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 147 rooms
  • 97 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 2,352 reviews

Our guest reviews for
ibis Bandung Pasteur

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 336 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Rossie Z. Families - 23/11/2019 Confirmed reviews ALL
« Annoying Staff »

Staff in charge when I check out annoying, he kept on phone very long and no respond even he saw me standing too long awaiting for him to process my check out. So I just depart and I do not know how he process my check out. Because I m in hurry. I can’t wait him talking too long on the phone. I check out at 16 No 2019 at 7 am. Staff was male, maybe you can check who is he. Very annoying & impolite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fika Koyong General Manager

H. Business - 20/11/2019 Confirmed reviews ALL
« My Second stay But i am sorry to say : Not too Happy »

- Bath Room Clean : There is water dirt and water on the toilet sit, - TV not Clear, - Breakfast : the taste are far from my expectation to my first stay or other ibis hotels in Jakarta

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fika Koyong General Manager

Medison Business - 18/11/2019 Confirmed reviews ALL
« Nice »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Putradj Friends - 17/11/2019 Confirmed reviews ALL
« Helpful staff »

Have a lil trouble with my Air Conditioner in my room.. but staff giving a fast respon to help me. Good staff good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Anonymous Business - 12/11/2019 Confirmed reviews ALL
« Good »

The front desk is very helpful and nice. The food at breakfast is good even though the refilling is quite long. It took quite a long time to wait for food to be refilled. The room is not very good. It was at the second floor and facing the busy street. I could hear the noise from the street especially the sound of the loud music from the small store in front of the hotel. The room also smelled weird the first time I got in. I had stayed in this hotel about two years ago and it was better than this one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fika Koyong General Manager

Kim L. K. Business - 12/11/2019 Confirmed reviews ALL
« Overall and Breakfast below expectation »

The room and breakfast is totally below expectation ibis standard. Really need to improve as chain hotel brand Accord Ibis. If compare with ibis trans studio it is a huge different in term of setup and breakfast experince.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fika Koyong General Manager

Bimmo Business - 07/11/2019 Confirmed reviews ALL
« Comfortable »

It's a good experience for me and for my boss. The Distance between hotel and Balai Besar POM in Bandung is near and very convenient for us. The service from the employee is extremely good. Though the size of toilet in hotel room quite small, we will stay at Ibis Pasteur in another business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Anonymous Business - 07/11/2019 Confirmed reviews ALL
« Good »

Cukup

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Felix H. Business - 04/11/2019 Confirmed reviews ALL
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Member Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

A. Families - 02/11/2019 Confirmed reviews ALL
« Mr A. »

The room is smelt n dirty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fika Koyong General Manager

Winnie Families - 01/11/2019 Confirmed reviews ALL
« Housekeeping »

i call the room service to fixed the washing stand, and it's took very long time to call them. and for the bed it's bit dirty i guess, i got itchy when i sleep there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Fika Koyong General Manager

Renie Business - 28/10/2019 Confirmed reviews ALL
« good enough »

good enough, are staff friendly and helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fika Koyong General Manager

Bona Families - 23/10/2019 Confirmed reviews ALL
« Comfortable »

Clean room, friendly staffs and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Wendy O. H. Couples - 21/10/2019 Confirmed reviews ALL
« Good experience stay »

Spacious room, clean and comfortable. Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Member Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Pieter J. Business - 19/10/2019 Confirmed reviews ALL
« Good place to stay in Business Trip »

A good place to stay, a very clean room, very helpful and friendly staff, no complain at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Member Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Riechy K. Business - 13/10/2019 Confirmed reviews ALL
« Good »

Very room but the toilet is too small and also the breakfast has no Egg Corner?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Member Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Puspa Business - 12/10/2019 Confirmed reviews ALL

The employees was very nice, humble and helpfull... Clean and comfort room Good food also

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

Sony K. Business - 09/10/2019 Confirmed reviews ALL
« Bad Experience from the Second I Stepped In »

I came to the hotel around 2.10pm and found out that my room was not ready, and I had to wait for about 15 minutes to have it prepared. It was so unusual service for a Platinum member (who was entitled for an early check-in). When I received my key card, I went to the elevator to realize that the card didn't work. And I had to go back to the receptionist to change it. And I had to change the key card THREE TIMES, because the cards seemed not to work properly. In the room, there was no personal greeting that I was used to receive when I stayed at any Accor hotel in the whole world. But, that's okay. No fridge in the room, that's okay. The next day, I left my room around 12.30pm with one of the key-cards I had plugged in the slot near the door because I wanted to keep my room cool and comfy. When I got back to my room around 3pm, I noticed that my room was hot - the key-card was not on its slot, it seemed that the housekeeping staff took the key; thank you for that. Not only that, I realized that the housekeeping staff did not give me two bottles of mineral water like they should. So, at 3.30pm I decided to call the housekeeping to ask them to send me the water, and until 6pm I did not get the water. So, I had to walk 15-20 minutes to the nearest Alfamart (in the Cibarengkok neighborhood) to buy some bottles of water. Although I am a Platinum member, I did not ask for the privileges that I was entitled to. I just expected that all the basic services were delivered, and I'd be happy. But, with that very low expectation, I got dissatisfied with this hotel. When I checked-out, I asked the receptionist to email me the invoice, and that simple request was also not delivered either. So, I may conclude that my experience staying at Ibis Pasteur was dissatisfying from the moment I stepped in to the second I stepped out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SONY K., Thank you for taking the time to tell us about your experience at the ibis Bandung Pasteur. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely,

Lindu C. Families - 08/10/2019 Confirmed reviews ALL
« Low Budget Hotel with comfortable bed »

small parking size - I need to give my key car to hotel security nice room with comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fika Koyong General Manager

Ade M. Business - 24/09/2019 Confirmed reviews ALL
« Very good »

Your staff was excellent, i always recommendation your hotel to all my family and colleague.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Member Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fika Koyong General Manager

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