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Novotel Itu Terras de São José Golf & Resorts Hotel 4 stars

Customer review rating 4.4/5 5,736 reviews

ALLSAFE approved hotel

Novotel Itu Terras de São José Golf & Resorts
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+ 20 Services

Hotel extras

  • Pet friendly hotel! Bring your pet along.

  • Kids Space: here fun never ends.

  • Accessible for people with reduced mobility

  • We have the perfect space for your dream wedding!

  • Babysitting and elderly care services

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry Paying
  • Porter
Leisure and activities
  • Outdoor Heated Pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 21 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Itu Terras de São José Golf & Resorts

Al. São Paulo Golf, no number
Condominio Terras De Sao Jose
13306440 itu
brazil

Tel: +551121181400

Fax: (+55)1121181401

Check-in from 15h00

Check out up to 12h00

  • RODOVIARIA DE ITU :  JARDIM NOVO ITU RODO CENTER

  • By plane

    AEROPORTO DE CONGONHAS At 95km / 59 miles

  • By plane

    AEROPORTO DE GUARULHOS At 114km / 70 miles

  • By plane

    AEROPORTO VIRACOPOS At 51km / 32 miles

  • By helicopter

    HELIPONTO TERRAS DE SÃO JOSÉ 2 At 0km / 0 miles

  • By car

    RODOVIA ARCHIMEDES LAMMOGLIA At 9km / 5 miles

  • By car

    RODOVIA CASTELO BRANCO At 19km / 1 miles

  • By car

    RODOVIA HERCULANO GODOY PASSOS At 11km / 6 miles

  • By car

    RODOVIA JOSE ERMIRIO DE MORAES At 23km / 14 miles

  • By car

    RODOVIA MARECHAL RONDON At 10km / 6 miles

  • By car

    RODOVIA WALDOMIRO DE CAMARGO At 15km / 9 miles

GPS :-23.298776, -47.299367

Companies

  • EUCATEX 21.0 km / 13.0 mi
  • HEINEKEN BRASIL 18.4 km / 11.43 mi
  • JOHN DEERE 54.0 km / 33.55 mi
  • JOHNSON CONTROLS 27.0 km / 17.0 mi
  • KIA MOTORS 5.0 km / 3.0 mi
  • LENOVO 41.0 km / 25.0 mi
  • SUMITOMO HEABY IND 9.3 km / 5.78 mi
  • TOYOTA DO BRASIL 33.0 km / 20.51 mi
  • UNILEVER 64.0 km / 39.77 mi
  • YPE 26.0 km / 16.0 mi

Your meetings and events

Our convention center has the necessary structure to ensure the success of your business! In our adaptable meeting rooms, you can hold meetings, trainings, presentations, cocktails and various typesof events for up to 798 people, with ID TV to facilitate the viewing of guests, trained staff and personalized menus and coffee breaks, for the comfort and convenience you and your guests deserve.Reservation is needed for using the rooms.

Room descriptions and layouts

21 

meeting rooms

From 1 to 1,230 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • Podium

  • Day light

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our 343 modern and cozy rooms offer the necessary comfort so you and your family can relax after a pleasant day at our resort. Overlooking the mountains or the leisure areas of the hotel, our rooms and suites include rooms that are adapted for people with reduced mobility or connecting rooms for those with big families. Both can be requested at the time of booking.

Our restaurants and bars

RARO RESTAURANTE

Type of cuisine: International

Taste the best of international cuisine in a warm and modern atmosphere. Enjoy our delicious buffet or à la carte menu. Don't forget to enjoy our feijoada with live music on Saturdays!

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

GOURMET BAR

The Gourmet Bar is a relaxed atmosphere, with pool table and music, ideal for sharing experiences and enjoying every minute of the trip. Try our special gin and other drinks menu to celebrate life!

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

DECK BAR

By the pool and with a pretty view, the Deck Bar will make your trip with the family even more fun! Try the varied menu of portions and snacks and enjoy refreshing alcoholic beverages and soft drinks.

Non contractual photo

Our guest reviews for
Novotel Itu Terras de São José Golf & Resorts

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,736 reviews

tripadvisor

TripAdvisor Rating 4.0/5

556 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay, REALLY BAD experience with Valet Service

Customer review rating 3.5/5

Rodrigo L. Families - 27/07/2021 Confirmed reviews ALL

Everything was ok but the Valet Service. I entered in the Hotel facility around 1800 on July 17th, got the ticket, the car was well parked, etc. In the checkout date, July 25th, around 1620 I asked for the car. The attendent told me that the system was charging one hour extra due to current setup. I asked if I entered at 1800, so the daily rate would expire at 1759, but anyways, I paid for the extra hour. Few minutes later the car arrived, I put the bags in the car, family, and tried to left the hotel facility, but the toll said “ticket expired, return to hotel recption”… I went back and the guy told me that, at 1702 another hour would be deemed for payment. It was completely non-sense at first place since I first entered in the facility at 1800. No way to explain, I burned out with the attendent, Carlos, who refused to understand the situation. Manager was called and assumed the 2 dolars difference. Just a recap, in first place I was not agreeing to pay an extra hour since I entered in the facility at 1800, but accepted it, but after waiting several minutes for check out + wait for the car and then be deemed to pay for an extra hour I was feeling as being extorted by a machine that was set up to charge as much as possible, with no previous advertisement of such proposterous rules.

Good stay

Customer review rating 5.0/5

Cristiane N. Families - 27/07/2021 Confirmed reviews ALL

I felt very safe at the hotel during the covid pandemic.

Good stay

Customer review rating 4.0/5

Anonymous Families - 25/07/2021 Confirmed reviews ALL

Great experience. Very nice structure with an informal atmosphere. Highlights for the recreation that made such a great job. Very poor wine menu with lack of good options on reasonable prices. Expect more of It from a French brand.

Olá Sr. Hugo, Tudo bem? Queremos agradecer pelo tempo dedicado a escrever esse comentário. Ficamos felizes em saber que teve uma boa experiencia conosco, que gostou de nosso ambiente descontraído feito justamente para ajudarem nosso hospedes a relaxarem e esquecer um pouco do mundo lá fora, que bom que apreciou nosso equipe de recreação, iremos repassar seus comentários, também vamos repassar sobre nossa carta de vinho e sobre o controle no elevador. Esperemos rever todos. Atenciosamente, Vinicius Moraes

Perfeito

Customer review rating 5.0/5

Luciano Couples - 28/06/2021 Confirmed reviews ALL

Superou as expectativas

Olá Sr. Luciano, tudo bem? Agradecemos a avaliação e o tempo dedicado em compartilhar sua experiência. Ficamos felizes que tenha gostado da sua experiencia conosco e que tenhamos conseguido ir além do que o esperado, que bom que se sentiu seguro com todas as medidas adotadas pelo selo ALL Safe auditado e validado pela Bureau Veritas. Iremos repassar seus comentários de atendimento a toda nossa equipe. Esperamos rever toda a família. Fico à disposição. Atenciosamente, Vinicius Moraes

Restaurant needs attention

Customer review rating 3.5/5

Luiz Families - 16/06/2021 Confirmed reviews ALL

The hotel needs a sommelier or a maître. The wine / champagne selection is very poor. The waiters don’t know the difference between brut and Lambrusco! No Chandon… not a good selection.

Olá Sr. Luiz, tudo bem? Agradecemos a avaliação e o tempo dedicado em compartilhar sua experiência. Lamentamos que nem tudo tenha causado uma boa impressão, mas agradecemos ao comentário para que possamos melhorar nosso atendimento. Estaremos repassando a sugestão aos responsáveis. Esperamos recebe-lo em breve e fico à disposição. Atenciosamente, Vinicius Moraes.

Well located, kids club amazing

Customer review rating 4.0/5

Paulo Families - 25/05/2021 Confirmed reviews ALL

Kids went off to the kids club for the 1st time we could enjoy ourselves. Thanks to the professional kids entertainment

Olá Sr. Paulo, Tudo bem? Agradecemos pelo tempo dedicado em avaliar sua experiencia conosco. Ficamos felizes em saber que teve momentos agradáveis na sua estadia e ficamos mais felizes em saber que gostaram do nosso time de recreação. Iremos repassar seus comentários a nossa equipe. Esperamos receber toda a família novamente. Atenciosamente, Vinicius Moraes

Excellent for Kids

Customer review rating 3.5/5

Guillermo Families - 18/05/2021 Confirmed reviews ALL

Great recreation for kids, very clean rooms and pubic spaces. Food could have being better.

Olá Sr.Guilhermo, Tudo bem? Agradecemos ao tempo dedicado em avaliar sua experiencia conosco. Ficamos felizes em saber que toda a família tenha aproveita nosso resort, iremos repassar seus comentários ao nosso time lazer e Art Circus. Vamos também repassar seus comentários ao nosso Chef. Esperamos recebe-lo em breve. Fico a disposição. Atenciosamente, Vinicius Moraes

Better than I expected

Customer review rating 4.5/5

Bill Families - 16/05/2021 Confirmed reviews ALL

Friendly staff and great food

Good, Not Gorgeous

Customer review rating 3.5/5

Ricardo Families - 11/05/2021 Confirmed reviews ALL

The Staff don't care about COVID protocols.

Olá Sr. Ricardo, Tudo bem? Agradecemos ao tempo dedicado em relatar sua experiencia em nosso resort. Sentimos que o Sr. não tenha tido uma experiencia agradável e sentindo segurança. Nossa equipe está preparada e treinada em relação ao nosso protocolo All Safe auditado pela Bureau Veritas uma certificadora internacional, inclusive temos auditorias constantes sobre a postura do resort relação a esse protocolo. Atenciosamente Vinicius Moraes

Good

Customer review rating 3.5/5

Anonymous Families - 04/05/2021 Confirmed reviews ALL

Well located, nice swimming pools for kids, but cold. Food ok. Still need improvement regarding attendance. General service note 7.

Olá Sra. Francieli, Tudo bem? Agradecemos pelo tempo dedicado a avaliar sua experiencia em nosso resort. Sentimos que não tenha tido uma boa experiencia conosco, iremos verificar os pontos citados como piscina frias, comida OK e atendimento. Esperamos recebe-la novamente. Ficamos a disposição. Atenciosamente, Vinicius Moraes

Lots of room for improvement

TripAdvisor rating 3.0/5

Rowbav Family - 15/01/2020 TripAdvisor review

Slow check in and check out. Food offering quite good. Smelly bins outside level 6 lifts not cleared for 4 days despite 4 requests to do so. Constant loud noise from unnecessary "entertainment" became very annoying. Brazilians seem to enjoy this noise but to me (an international visitor) it was noise pollution with no escaping it!

Dear guest, Thank you very much for evaluating your stay with us. Your feedback is very important for the continuous improvement of our services. It will be a pleasure to welcome you again. Regards, Ana Negoceki

weekend in Itu

TripAdvisor rating 4.0/5

vagner_pimenta Family - 20/09/2019 TripAdvisor review

Fantastic weekend whith my family. Hotel very new, roons confortable, bar e restaurant very nice. Very good staff, swimming pool for childrens and adults, spa. Certainly I will come back soon. Vagner Pimenta

Hello Vagner, Thanks for your review. We are happy to hear of your satisfaction. Regards,

unsatisfactory

TripAdvisor rating 3.0/5

Wander717875 Family - 08/03/2019 TripAdvisor review

Horrible service. Check in without experience. Non-return claim. Simple breakfast. Repetitive food. Unvaried food. Dirty plates and cutlery. Hotel built without electrical planning. Big bed. Good family room.

Dear Wander, Dear Thank you for rating the hotel. We regret that your stay has not been satisfactory. Let's evaluate the points mentioned and apply the corrections if necessary. Regards,

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