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ibis Styles Brussels Centre Stephanie Hotel 3 stars

Customer review rating 4.4/5 4,681 reviews

ALLSAFE approved hotel

ibis Styles Brussels Centre Stephanie
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+ 16 Services

Hotel extras

  • An ALLSAFE NSF certified hotel

  • Rooms with fridge and microwave

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Spacious rooms up to 3 people

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast Paying
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available Paying

Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060 brussels
belgium

Tel: +3226128130

Fax: (+32)2/6128132

Check-in from 15h00

Check out up to 12h00

  • METRO :  LINE 2 AND 6 LOUISE

  • TRAM TO FAIDER :  LINE 92 OR 97 FAIDER

  • By plane

    BRUSSELS NATIONAL At 15.7km / 9.76 miles

  • By train

    MIDI STATION At 1.7km / 1.06 miles

GPS :50.829984, 4.356208

Companies

  • AMBASSADE DE FRANCE 2.0 km / 1.0 mi
  • AMBASSADE PAYS BAS 3.5 km / 2.17 mi
  • BANQUE JP MORG CH 1.8 km / 1.12 mi
  • BELGACOM 3.0 km / 1.86 mi
  • COCA COLA 10.3 km / 6.4 mi
  • EUROCLEAR 3.9 km / 2.42 mi

Our accommodation(s)

Design accommodation with free Breakfast and free WiFi, individual safe, micro wave, refrigerator, hair-dryer and flat screen TV. Standard rooms all have a double bed and a bathroom with a shower. The spacious suites also have a small seating area.

Our guest reviews for
ibis Styles Brussels Centre Stephanie

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,681 reviews

TripAdvisor Rating 4.0/5

773 reviews

Great stay

Customer review rating 4.5/5

Anonymous Families - 18/09/2021 Confirmed reviews ALL

Very comfortable room and nice breakfast.

Value for money, comfortable and well located.

Customer review rating 5.0/5

Anthony Business - 07/09/2021 Confirmed reviews ALL

Well located, clean and comfortable, excellent friendly and efficient staff and general manager

Good location in the city

TripAdvisor rating 4.0/5

Ad J Solo travel - 03/09/2021 TripAdvisor review

Good, friendly and helpful staff. Located just outside the city centre and close to the Aveneu Louisa the room at the rear was very quiet. I slept well. Breakfast was fine. And when you want to go out and about you walk to the Grand Place/Grote Markt within fifteen minutes of the tram stop literally in front of the hotel.

Nice location, poor connection

Customer review rating 1.5/5

Thomas Business - 22/08/2021 Confirmed reviews ALL

Property is in a nice location, but when trying to use 2 different phone networks both had terrible connection. I tried also using the WiFi, but when it did connect it was incredibly slow and kept cutting out.

Well located for cafe lovers and restaurants for locals

Customer review rating 3.5/5

Julian Couples - 15/08/2021 Confirmed reviews ALL

Arriving at the hotel, we had a good experience. Covid protocols were in place, and guests and staff were adhering to them. The staff was friendly, and the check-in process was quick. For a weekend getaway, this hotel fits the bill. The room itself was subpar. My biggest complaint is the smell from the bathroom. Something reeking of mold would come from the bathroom after flushing the toilet or using the shower. Otherwise, the bed was comfortable. We did not use the television much, and we could hear that the location is quiet. You will get a good night's sleep here.

Dear M. C., We very much appreciate your comments regarding your stay at the ibis Styles Brussels Centre Stephanie. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mi-José Mpongo - General Manager

Super friendly staff

Customer review rating 5.0/5

Tatjana Families - 16/06/2021 Confirmed reviews ALL

We had a lovely stay at Ibis Styles Brussels Centre Stephanie. The location was great for shopping with Avenue Louise right around the corner. There was also a tram stop outside the front door but we decided to walk everywhere. Within 25 minutes you are in the heart of Brussels having walked past numerous interesting sites along the way. The room and breakfast were as expected from an Ibis Styles but our stay was made even more enjoyable by the girl from reception. She was always happy and helpful even when dealing with several jobs and guests all at once and on her own.

Dear Mrs. J., We very much appreciate your comments regarding your stay at the ibis Styles Brussels Centre Stephanie. It is always a pleasure to receive positive feedback. I have share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mi-José Mpongo - General Manager
Customer review rating 4.5/5

Cristina Business - 12/05/2021 Confirmed reviews ALL

Welcoming and attentive staff; excellent location

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Styles Brussels Centre Stephanie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mi-José Mpongo General Manager

Wonderful staff!

Customer review rating 4.5/5

Jean Families - 10/10/2020 Confirmed reviews ALL

The staff is very helpful and very welcoming. The location of the hotel is fantastic and the room very clean .

Friendly efficient staff

Customer review rating 4.5/5

James Business - 12/09/2020 Confirmed reviews ALL

Staff who managed the hygiene/Covid precautions very well in a friendly and effective way

Ideal

Customer review rating 4.5/5

Attila T. H. Business - 04/09/2020 Confirmed reviews ALL

Arrived late after long journey and it felt nice to enjoy hot drinks in the lobby. Clean, safe, tidy and comfortable

Convenient

TripAdvisor rating 4.0/5

AttilatheHun2014 Business - 01/09/2020 TripAdvisor review

Good and practical for short (and long) stays for everyone. Nice coffee machine in the lobby which helped me surviving the early morning hours before leaving to airport. I will use the hotel upon my next trip.

Dear Guest, Thank you so much for your review. It is always a pleasure to receive positive feedback, and this will inspire us to continue upholding our high standards. We look forward to welcoming you back soon. Kind regards, De Melo Bernardo, Front office Manager

Good location

Customer review rating 4.0/5

Fabrizio Families - 18/03/2020 Confirmed reviews ALL

Location is very convenient to/from airport and mass transit. From the airport, you just transfer at Brussels Central and take the 92 tram. Proper room with basic ammenities, neither new nor old. Gym is small but well-kept and ventilated. Breakfast was quite good. Friendly and multilingual staff. Limited selection of francophone channels on TV. Pricewise, an OK value for Brussels standards.

Dear Fabrizio, Thank you for taking the time to share this detailed feedback. We are very pleased your experience met your expectations. Your comment has been noted and we will take it into consideration for future improvements. It is a pleasure to know you were able to continue with your fitness regime in our gym. We look forward to welcoming you back. Best wishes, De Melo Bernardo, Front office Manager

Nice hotel

Customer review rating 4.0/5

Ilpo Business - 11/03/2020 Confirmed reviews ALL

Nice location, walking distance to the center, about 25min. Along a busy street with a tram line. Hotel staff welcoming and polite. Rooms nice, with a fridge and microwave. Breakfast ok. It's nice that you can boil eggs for you, but it's not nice that you cannot quench a hard-cooked egg in cold water -since it will make it so easy to peel.

Dear Ilpo. Thank you for the time you have taken to review your stay at Ibis Styles Brussels Centre Stephanie. It is rewarding to know that your overall experience was an enjoyable one. Your mention of our prime location and our team's courteous service is especially appreciated. We value all feedback from our guests and have taken note of your suggestion for our breakfast buffet. Thank you again and we hope that you will return on another occasion. All the best, De Melo Bernardo, Front office Manager

Good hotel with very helpful staff

Customer review rating 4.0/5

Peter Business - 09/03/2020 Confirmed reviews ALL

The staff were very helpful when it came to checking in, as I had arrived early they facilitated a room for me. They also helped me when I left my phone in a taxi.

Dear Peter. Thank you for your positive review! The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We look forward to welcoming you back. Best wishes, De Melo Bernardo, Front office Manager
Customer review rating 4.0/5

Stefano Business - 04/03/2020 Confirmed reviews ALL

I stayed one night only. The only (important) problem I found is the very poor connection to the mobile network in the room that forced me to use the Hotel WiFi to receive Whatsapp msgs but difficult to receive calls.

Dear Stefano, We would like to thank you for your review. We regret that you found you had poor coverage while staying with us, this can depend on your provider however, our team are always on hand to assist in finding a solution. Nevertheless, we are pleased our wifi helped this time. We hope to welcome you back. Best wishes, De Melo Bernardo, Front office Manager

Very happy about the quiet room i had asked for. The room was very comfortable.

Customer review rating 3.0/5

H. S. Solo - 04/03/2020 Confirmed reviews ALL

Excellent stay the two first nights until the Saturday night, my third night where i couldn't sleep as people were coming and going in the hall, slamming the door and shouting. I phone the reception at roughly 1.am. The first time nobody answered, the second time somebody told me that they were going to see. The next morning i went to inquire on what had happened. The receptionist told me that he didn't know there was no communication from the night receptionist and he told me that unfortunately it was Saturday. As if it was an excuse for the customers not to sleep on that night. I remind you that we are still paying for the room even though we couldn't sleep.

Dear S., Thank you for taking the time to provide us with this feedback about your stay. Knowing you had a comfortable stay is very rewarding however, we sincerely regret any inconvenience. We completely agree that other guests should not have been disturbing you and are pleased that action was taken. We will nevertheless be reviewing this matter with our team members to remind them that the comfort of our guests is our highest priority. We hope to have the opportunity to welcome you back in the future. Kins regards, De Melo Bernardo, Front office Manager

Nice

TripAdvisor rating 5.0/5

IvettaR Family - 01/02/2020 TripAdvisor review

Nice hotel in great location. Good breakfast, nice room. In the room you will find all you need. Good for family and business trip. Location comfortable to visit all the city. Staff are very nice and helpful

Dear Ivetta, Thank you very much for your kind feedback. I would like to take this opportunity to express the gratitude of the entire team for your kind words. We are pleased to hear that everything was to your liking and that your stay with us met your expectations. It would be a pleasure to welcome you back in the future. Kind regards, Sophie Laruelle, Front office Manager

Danilo

TripAdvisor rating 3.0/5

danilokraner Business - 20/10/2019 TripAdvisor review

WIFI is terribly slow! High-speed Internet should be available for business guests. I needed to download some files from server, however without success ... The rest is well worth the price. Rooms are clean and breakfast is 0K!

Dear Danilokraner, Thank you for taking the time to share your valuable review. We are very pleased that our high standards met with your approval. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are sorry for any inconvenience caused. We have taken note of your remarks regarding the internet and passed it to the relevant department. We hope to welcome you back. Best wishes, Sophie Laruelle, Front office Manager

Non-existent Cleanliness

TripAdvisor rating 1.0/5

SartzetOss Couples - 29/01/2019 TripAdvisor review

We stayed at the hotel 4 nights.On arrival we changed three rooms and all of them were dirty.The sheets had hairs.Τhe bathroom was in a miserable condition.The a/c does not work.We made many complaints.Τhe answer from the reception was that if we wanted we could leave.We have pictures of all of them for proof.The worst ibis styles hotel we have ever been.

Cosy stay in icy Brussels

TripAdvisor rating 5.0/5

Coastal43607907778 Solo travel - 21/01/2019 TripAdvisor review

Pleasant stay in this nicely renewed HTL. 3 main positives: spottlessly clean, very friendly and welcoming staff, eco-friendly HTL. As a bonus possibility to have a hot drink during the stay and have a mini-viennoiserie to your cuppa, which remained from the breakfast, great idea. Wifi well working in my room made may stay easier as well. Would come back again for sure!

Dear Guest, Thanks for commenting so positively on your stay at Hotel Ibis Styles Brussels Centre Stephanie. We are so glad to hear that you enjoyed your stay with us! And we're especially pleased you liked the complimentary hot drink and mini-viennoiserie. We look forward to seeing you on your next visit. Kind regards, Sophie Laruelle, Front office Manager

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