Sofitel Dubai The Palm Luxury Apartments Hotel 5 stars

Name: Sofitel Dubai The Palm Luxury Apartments
Address: DUBAI, 55558, UNITED ARAB EMIRATES
Telephone: (+971)4/4556677
Rating: 4.6

Customer review rating 4.6/5 1,775 reviews

ALLSAFE approved hotel

Sofitel Dubai The Palm Luxury Apartments

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+ 27 Services

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Sofitel Dubai The Palm Luxury Apartments Hotel

French luxury and local cuisine in the world's most exciting city

Treat your family to a luxury vacation they'll never forget at the Sofitel Dubai The Palm Luxury Apartments. In 182 deluxe apartments, complete with full kitchen and private balcony, guests enjoy the delights of Sofitel's French hospitality. The five-star Polynesian-style resort features a pristine beach and landscaped pools, perfect for lounging and playing. Kids love the fun atmosphere of the Amura Kids Club, while the adults indulge in a soothing massage and visit to the hammam.

The 5-star resort extends over a long, sandy beach on Palm Jumeirah's East Crescent. This man-made island is in the shape of a palm and stretches out into the Arabian Gulf. The hotel is close to the Palm Jumeirah Monorail and Aquaventure water park. the epic sound and light show of Dubai Fountain, and the awe-inspiring Burj Khalifa tower. From world-class golf courses to cruises down Dubai Creek with barbecue and belly dancing, Dubai and Sofitel promise a family vacation to treasure.

Hotel extras

Polynesian-themed rooms, suites and furnished apartments.
6 outdoor swimming pools & private beach
Water sports, Eco-golf and rooftop tennis & basketball courts
Located on the famous Palm Jumeirah island
Offers more than 10 restaurants and bars

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Services for children
- Babysitting on request (Paying)
- Children's Club for 3 to 6 years
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
DUBAI INTL AIRPORTPaying
Reception open 24 hours a day
Dry cleaning / IroningPaying
Boutiques/shopping
- Cash machine
- Currency exchange
Porter
Amod Jha (+971)0/44556677

Swimming pool
- Pool
- Indoor heated pool
- Outdoor heated pool
Fitness centre
Well-being
- Hammam
- Jacuzzi
- Massage (Paying)
- Sauna
- Solarium
Services for children
- Babysitting on request (Paying)
- Children's Club for 3 to 6 years
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
Golf (Nearby)Paying
Tennis
- Outdoor tennis court
- Tennis
Beach and water sports
- Pedal boat (Paying) (Nearby)
- Private beach
Downhill skiing (Nearby)Paying

BreakfastPaying
5 restaurant(s)
6 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

5 meeting room(s)
Congresses/conventions
- Congress center congrs
- Conventions hotel conven
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Sofitel Dubai The Palm Luxury Apartments

East Crescent Palm Jumeirah
55558
dubai
united arab emirates

Tel: +97144556677

Fax: (+971)4/4556670

Contact email :

Check-in from 14h00

Check out up to 12h00

PALM MONORAIL : LINE 1 AQUAVENTURE

By plane
DUBAI INTL AIRPORT At 39.5km / 24.54 miles - Shuttle paying

GPS :25.1399, 55.132

BAT 8.0 km / 4.97 mi
CISCO 8.0 km / 4.97 mi
EMC 8.0 km / 4.97 mi
ERICSSON 22.0 km / 13.67 mi
GE 8.0 km / 4.97 mi
IBM 8.0 km / 4.97 mi
L OREAL 22.0 km / 13.67 mi
MARS 22.0 km / 13.67 mi
MICROSOFT 8.0 km / 4.97 mi
ORACLE 8.0 km / 4.97 mi
P AND G 22.0 km / 13.67 mi
PFIZER 8.0 km / 4.97 mi
SAP 8.0 km / 4.97 mi
SIEMENS 8.0 km / 4.97 mi
UNILEVER 22.0 km / 13.67 mi

Companies

Your meetings and events

"Our 815m² ballroom can be adapted into three 275 m² meeting rooms. The conference center can accommodate up to 700 person. State-of-the-art sound and video systems and Inspired Meeting planners to create your event and attend to every detail."The meeting rooms boast a clean, pure style and a calm atmosphere conducive to thoughtful discussion. They offer natural daylight and convenient access to the conference center.

Room descriptions and layouts

meeting rooms

From 1 to 650

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 25 participants
- U-shaped Room 20 participants
- Board-room 18 participants
- Classroom style 18 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 25 participants
- U-shaped Room 20 participants
- Board-room 18 participants
- Classroom style 18 participants
- Banquet 25 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 25 participants
- Board-room 20 participants
- Classroom style 20 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 22 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 650 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style 270 participants
- Banquet 500 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Tahiti	49 m²	3 m	25 participants	20 participants	18 participants	18 participants	30 participants
Bora bora	50 m²	3 m	25 participants	20 participants	18 participants	18 participants	25 participants
Maupiti	63 m²	3 m	30 participants	25 participants	20 participants	20 participants	40 participants
Boardroom	110 m²	3 m	Configuration is not available for this hotel	Configuration is not available for this hotel	22 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
Moorea ballroom	950 m²	7 m	650 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	270 participants	500 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Podium
WIFI access
Syndicate rooms
Video equipment
Overhead projector
Airconditioned meeting room
High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

FAMILY 1 BEDROOM APARTMENT, 1 king-size bed & 1 sofa bed, Fully-equipped Kitchen

Accessible room

Max. number of persons: 4
Area: From 75 m² / 807 sq ft
Views: Courtyard View *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

FAMILY 1 BEDROOM APARTMENT SEA VIEW, 1 king-size bed & 1 sofa bed, Fully-equipped Kitchen

Max. number of persons: 4
Area: From 75 m² / 807 sq ft
Views: Ocean/Sea view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

FAMILY 2 BEDROOM APARTMENT, 1 king-size bed & 2 single beds, Fully-equipped Kitchen

Max. number of persons: 6
Area: From 135 m² / 1453 sq ft
Views: Courtyard View *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

FAMILY 2 BEDROOM APARTMENT SEA VIEW, 1 king-size bed & 2 single beds, Fully-equipped Kitchen

Max. number of persons: 6
Area: From 135 m² / 1453 sq ft
Views: Ocean/Sea view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

3 BEDROOMS APARTMENT, 2 King Size Beds & 2 Single Size Beds, Kitchenette, Kids Club access.

Max. number of persons: 8
Area: From 265 m² / 2852 sq ft
Views: Ocean/Sea view, Panorama view *
Most of the accommodation: Terrace, Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Pillow Menu(...)

Apartments

Our restaurants and bars

PORTER HOUSE STEAKS AND GRILLS

Type of cuisine: Gourmet

One of the most popular steakhouses on Palm Jumeirah Dubai, Porterhouse imports prime cuts of meat from celebrated producers around the world. In the welcoming dining room, watch master chefs at work in the open kitchen.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

MOANA SEAFOOD RESTAURANT

Type of cuisine: Gourmet

Surrounded by water, this poolside dining spot offers an exquisite seafood menu with Asian-inspired flavours. The signature Raw Bar brings the restaurant's passion to life by serving the finest sushi, sashimi and ceviche.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

MANAVA

Type of cuisine: International

This cheery, family-friendly restaurant fully lives up to its name, which means "welcome" in Tahitian. For breakfast, brunch, lunch or dinner, Manava invites you to indulge in a lavish buffet of regional and international favorites.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

MAUI BEACH RESTAURANT

Type of cuisine: International

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavor of the tropics to your table or lounge chair. Discover the selection of delicious salads, sandwiches, pizzas, grilled dishes and power bowls at Maui.

Lunch

12:00 - 18:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE WORLD EATERY

Type of cuisine: International

Here the specialties of the house are favorites from the four corners of the globe - often in generous portions made to share. This child-friendly restaurant is located in the building housing our luxury serviced apartments.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

PORTERHOUSE BAR

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

OLIVIER'S

Pause for morning coffee or afternoon tea, and choose a house-made French pastry from the display case. The scents of baked goods and freshly brewed coffee are hard to resist.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

MAUI BEACH BAR

Step up to this breezy, casual bar located next to the beach and the main pool. Here a colorful profusion of frosty tropical cocktails and fresh fruit juices await your order. Service is heartfelt, and your drink is prepared precisely the way you like it.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

GELATI ICE CREAM

Open from 10AM to 8PM and ocated by the Kid's Club, Gelati corner offers a large choice of ice cream flavours and refreshments.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

REPLAY SPORTS BAR

Catch all the action at this lively sports bar, where seven flatscreen TVs keep you up to date on all the latest matches and competitions. Order a cold beer or cocktail and settle in a leather armchair to get your fill of your favorite sports live.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LAGUNA LOUNGE

From sunset until the wee hours of the morning, the beachside Laguna Lounge is the place on Palm Jumeirah for hot music, cold cocktails, freshly squeezed juices, delicious shared plates, dancing and a cool party vibe.

Well located

Elena Families - 21/01/2021 Confirmed reviews ALL

Great experience - high quality of service, food, facilities; also very nice staff.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Sofitel Dubai The Palm . It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our ''Heartists'' as we strive to continuously improve the quality of our services. Your remarks regarding the room cleanliness were well noted and shared with the concerned department for more vigilance. Thank you for your constructive feedback. Thank you again for sharing your experience, and we hope your next visit will be as Magnifique as the previous one. Please don't hesitate to contact me directly should you need any assistance making a new reservation. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Anonymous Families - 16/01/2021 Confirmed reviews ALL

It was great

Enjoyable stay

Anonymous Families - 06/01/2021 Confirmed reviews ALL

Second visit to the hotel - main reason for returning is the great beach and pool facilities and apartments catered to families. Moana is as always excellent in terms of food - ate there almost every night. Nice breakfast buffet and decent service overall. Only negative I have is the extremely limited menu choices for lunch at Maui - an easy fix in my view given most people eat there for lunch wanting to enjoy the sun and beach.

Great Staycation

Chris Solo - 03/01/2021 Confirmed reviews ALL

Staff across the board were welcoming and extremely helpful. Room was nice and spacious. Pools were absolutely fantastic.

Optimized claim management

Georg S. Families - 09/12/2020 Confirmed reviews ALL

The appartment is good, empty mini bar, closed businesscenter, all chairs occupied by tourists towels such that we have had to pay for chairs additionally as platium member, we stayed 5 nights but got rewarded only for 3 nights on the accor account, execute lounge service very slow

Good

Dr O. A. Families - 08/12/2020 Confirmed reviews ALL

Dear sir we enjoy our stay . excellent services the following continue improvement. 1. the status of food at the break fast area . there is no much variety to choose as different nationality using the place. 2. the Beds mattress status to be looked in to. there is no towel hunger found inside the bath room. or out.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Dubai The Palm Luxury Apartments. We are sorry that your experience did not meet your expectations; please accept our sincerest apologies. At Sofitel Dubai The Palm, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your feedback regarding the Breakfast quality/variety and the bed comfort are shared with the concerned department. We will look into the issues and adjust it with the teams. Thank you for bringing this to our attention. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please don't hesitate to contact us directly should you need any assistance making a new reservation. Sincerely, Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Pretty

S. A. M. Families - 01/12/2020 Confirmed reviews ALL

Pretty ,romantic , excellent service, beautiful beach,

Great Stay

Karan N. Families - 23/11/2020 Confirmed reviews ALL

Everything was excellent, from the reservations (Diki, Krupa) to the lounge (Tashirah Waqaas) and breakfast too. My only complaint is that the hot water in the room wouldn't last long when filling the bath tub, and at the same price - the rooms of Anantara next door were bigger.

Magnifique Stay

KaranN872 20/11/2020 TripAdvisor review

I rarely write any reviews, despite being a platinum member of Accor and Gold for Taj Innercircle and Marriott Bonvoy and a frequent traveller worldwide, but I have to say the service at Sofitel Palm was excellent, the hotel itself was great, excellent location at the palm, and they have taken care of every minute detail when it comes to safety and precaution at the hotel. The pool is great, food is great, breakfast is great. The staff in the lounge is excellent, specially Waqaas who made sure my mother's requirements were taken care of. Even the reservation team (Diki and Krupa) were extremely prompt in replying to all queries. I think the GM has done an excellent job putting the team together. My only complaint is that the apartment geyser wasn't as efficient as cold water would come from the tap when the bathtub was barely 20% full. And at a similar price I did see Anantara next door offering bigger apartment rooms.

Dear Valued Guest, We thank you very kindly for your posting on TripAdvisor following your recent stay at Sofitel Dubai The Palm. Knowing that, as you say, it is all about the service and attention to detail, we are delighted that you had a memorable stay, and well worth it. It is a given that a hotel should be immaculate and well maintained not to speak of aesthetically pleasing, but comfortable & relaxing. It goes without saying that it is all about the service, and of course all guests should feel and deserve to feel pampered. We’re glad that it was the case for you too! We are looking forward for your next visit. Please feel welcome to contact us directly on H6541-qm1@sofitel.com should you wish to make a new reservation. Sincerely, Ramsey El Saarany Hotel Manager Sofitel Dubai The Palm

Nice stay with Bsby

Andrew Families - 18/11/2020 Confirmed reviews ALL

Overall a pleasant stay.

Perfect for all the family

Majella Families - 18/11/2020 Confirmed reviews ALL

My husbands birthday with 2 kids staying in their apartments. Perfect!

Good stay

D. Families - 15/11/2020 Confirmed reviews ALL

I would like Mr. Othman and Mr. nasser for their good attitude and good communication skills

Great resort

Hu Families - 31/10/2020 Confirmed reviews ALL

Very good experience. The resort is very nice, calm, and well maintained. A pleasure to stay here with spacious room and apartment. Our children’s enjoyed a lot and already asked to return. Little improvement can be done on reception with more eyes contact. And by changing the bed as it was not a MyBed what was surprising for a Sofitel.

fantastic property, exceptional service and functional comfortable rooms

Ishtiyaq Families - 20/10/2020 Confirmed reviews ALL

Very good experience overall - impressed by the greenery and how well laid out the property was. The apartments are functional and perfect for a family with children. Service levels are exceptional - everyone has a smile on their face and are very keen to help in anyway. Going to be our staycation spot in Dubai for sure!

Good stay

Morten T. Families - 13/10/2020 Confirmed reviews ALL

Nice hotel, nice facilities and friendly staff. Food was overpriced and not of a quality you would expect of a 5 star hotel.

Well located hotel

Nataliya Friends - 12/10/2020 Confirmed reviews ALL

We had a two bedroom apartment with request for early check in and late check out , fully satisfied The staff was good . Unfortunately the pillows were not as comfortable, we woke up with neck ache . The bathrooms were not quite equipped , we have requested to bring us some shampoo, hair conditioner, body wash and slippers and received. Otherwise the hotel is very good .

Very nice staff

Khalid A. Friends - 12/10/2020 Confirmed reviews ALL

To be honest i started the stay very bad but the reactions from the front office was really amazing which is truly not to be forgetten but it can be even better on some other things not to be mention

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! It is always reassuring and a boost for us when, unfortunately, we have a disappointed guest, and through a determined desire to make amends, we manage to regain their confidence! You are very kind to have published the follow-up to your recent experiences Sofitel Dubai The Palm Luxury Apartments. I could not have been more pleased to see that you found our intentions truly sincere, and that yes, every guest is important to us at Sofitel Dubai The Palm. Thank you for being such a wonderful ambassador and we hope to have the pleasure of a return visit very soon. Please don’t hesitate to contact me directly on H6… should you need any assistance making a new reservation. We look forward to seeing you the next time. With my best regards Hind El Kadiri Guest Experience Manager Sofitel Dubai The Palm

Relaxing, Beautiful Location; Wonderful Staff

James C. B. Solo - 12/10/2020 Confirmed reviews ALL

My experience at Sofitel The Palm Dubai was luxurious and the ideal way to unwind! I couldn't have asked for better.

location,location,location.... home sweet home

Ahmed Families - 07/10/2020 Confirmed reviews ALL

lovely management with caring stuff and impressive service,, from the start where Reservation was booked threw (Krupa Dave) she make sure we get the best location at that time was available with keeping in mind that my kids would like the location and easy for them to go to the pool and use the facilities, the rest of the team was excellent as well from reception to breakfast and the buggy's and the room service, first class service again.. defiantly coming back and its my favorite place at the palm. Keep it up !!!

Good stay

Sheryl M. Solo - 06/10/2020 Confirmed reviews ALL

Amazing.

Our most recent 20 reviews

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Sofitel Dubai The Palm Luxury Apartments Hotel 5 stars

Hotel extras

Hotel location

Sofitel Dubai The Palm Luxury Apartments

Companies

Your meetings and events

General equipment

Our accommodation(s)

FAMILY 1 BEDROOM APARTMENT, 1 king-size bed & 1 sofa bed, Fully-equipped Kitchen

FAMILY 1 BEDROOM APARTMENT SEA VIEW, 1 king-size bed & 1 sofa bed, Fully-equipped Kitchen

FAMILY 2 BEDROOM APARTMENT, 1 king-size bed & 2 single beds, Fully-equipped Kitchen

FAMILY 2 BEDROOM APARTMENT SEA VIEW, 1 king-size bed & 2 single beds, Fully-equipped Kitchen

3 BEDROOMS APARTMENT, 2 King Size Beds & 2 Single Size Beds, Kitchenette, Kids Club access.

Our restaurants and bars

PORTERHOUSE BAR

OLIVIER'S

MAUI BEACH BAR

GELATI ICE CREAM

REPLAY SPORTS BAR

LAGUNA LOUNGE

Our guest reviews for Sofitel Dubai The Palm Luxury Apartments

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Our guest reviews for
Sofitel Dubai The Palm Luxury Apartments