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Mercure Jakarta Sabang 4 stars

Customer review rating (ALL Rating) 4.4/5 4,047 reviews

ALLSAFE approved hotel

Mercure Jakarta Sabang
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+ 22 Services

Hotel extras

  • Study room concept for meeting room and lounge

  • Inspired by local culture with 163 rooms with modern Betawi vintage design

  • Easy access to several embassies and commercial offices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11
Gambir Jakarta Pusat
10110 jakarta
indonesia

Tel: +62213503066

Fax: (+62)21/3503067

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 35km / 21.75 miles - Shuttle paying

  • By train

    GAMBIR At 1km / 0.62 miles

GPS :-6.182188, 106.824887

Congress centre

  • JIEXPO 7.1 km / 4.41 mi

Hotel services

CLOVIA RESTAURANT

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 14 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 163 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 90 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • Indonesian
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • CGK Additional charge
    • SOEKARNO HATTA Additional charge
  • Hotel Area Additional charge
    • On site
    • 20 parking spaces
    • Private
    • Parking opened 24/7
Well-being
  • Mercure pool Currently unavailable
    • Outside
    • On site
  • Mercure Fitness Center Currently unavailable
    • On site
    • Massage
Family
  • Services for children
    • Play area

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 320 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,047 reviews

TripAdvisor Rating 4.5/5

1,982 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.5/5

D. P. S. Couples - 20/11/2021 Confirmed reviews ALL

Nice experience to stay a night here. It has a quite fascinating menus for breakfast, but the important is it has a cozy room, an immaculate one.

Dear DINI P., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Good Stay

Customer review rating 4.5/5

Sa Business - 12/11/2021 Confirmed reviews ALL

Excellent service. Overall, happy to stay here and will be back.

Dear YEDIJA G., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

good stay only one little problem

Customer review rating 3.5/5

Fachmi Business - 08/11/2021 Confirmed reviews ALL

I'm satisfied, but I have one little problem in my room, Mercure Sabang, Jakarta, Room 103. The Bidet, I think you really need to check the pressure on your bidet, it can make people hurt on their sensitive area

Dear FACHMI A., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryani Front Office Manager

Good breakfast

Customer review rating 4.0/5

Tiara N. Solo - 07/11/2021 Confirmed reviews ALL

The staff were friendly and helpful, the breakfast is delicious and has so much variety, the friendly neighborhood located in central jkt with a lot of acces to a near attraction in central jkt

Dear TIARA N., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

strategic location, warm staffs, clean & well sanitized

Customer review rating 4.5/5

Bakhrul Couples - 26/10/2021 Confirmed reviews ALL

strategic location, warm staffs, clean & well sanitized

Dear BAKHRUL E., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Good stay

Customer review rating 5.0/5

Faidil Solo - 25/10/2021 Confirmed reviews ALL

Really good place to stay, always be my favorite to spend my weekend

Dear FAIDIL H., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

location is very strategic

Customer review rating 5.0/5

Taufan A. Families - 25/10/2021 Confirmed reviews ALL

they have a good breakfast, satisfying !

Dear TAUFAN A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Well Located, complete Facilities, nice services

Customer review rating 4.5/5

Muhammad S. R. Business - 25/10/2021 Confirmed reviews ALL

I spent two nights on Mercure Sabang Jakarta. Overall I have good experiences there. I could have enough quality rest even the location on the sentral of Jakarta. And easy to go anywhere from here. Nice Hotel.

Dear MUHAMMAD SYARIEF R., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Friendly staff

Customer review rating 5.0/5

Andi Families - 24/10/2021 Confirmed reviews ALL

Almost every time met the hotel staffs, regardless of his/her duty, they gave as warm regards and very responsive when asked for something.

Dear ARLIANDI A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

good Services & strategic location

TripAdvisor rating 5.0/5

Hartarto L Business - 24/10/2021 TripAdvisor review

This hotel has good Services & strategic location. The room are clean, the staff are friendly, so make me comfortable and Enjoy my stay. Recommended hotel to stay. I will stay at this hotel for my next visit 👍🏻👍🏻👍🏻

Dear Hartarto L, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ulysses Jeffrey Resident Manager

well located

Customer review rating 4.0/5

Fredo G. Business - 20/10/2021 Confirmed reviews ALL

very closed to us embassy

Wonderful Staycation with children

Customer review rating 5.0/5

Yudha Families - 19/10/2021 Confirmed reviews ALL

Dingdong game is nice!! Very different idea on pendemic hotel era

Dear YUDHA I., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Difficult check in

Customer review rating 2.0/5

Deny K. S. Business - 15/10/2021 Confirmed reviews ALL

Have stayed here couple of times, but got an horrible experience since the admin required me to do transfer payment (not like usual), not allowed my wife to do check in (finally they allowed but after long discussion and explain that we are in different flight arrival in JKT time), no welcoming snack like usual (already request it by room phone, admin said it will come, but not come until check out), requesting the welcoming drink but need to wait more than 30 minutes because they are forget and unfortunately at the end it come with wrong drink.

Dear Mr. S., Please let me start by thanking you for being a loyal customer to Accor and for sharing your experience with us on Online Survey. It is always a pleasure to serve our loyalty member and you were indeed upgraded to one of our Thematic Suite which is larger and was the triple category from the type you had originally booked. Please do accept our sincere apologies for the series of inconveniences you encountered during your stay and I would like to reassure you that our team is investigating all matters raised and corrective measures will be in place. Once again, thank you very much for sharing your feedback, the hotel team does hope that there will be a chance to welcome you again in the not too distant future and to recover your impression of our hotel. With Warm Regards, Suryani Front Office Manager

good stay and well employee

Customer review rating 5.0/5

B. Business - 30/09/2021 Confirmed reviews ALL

everything sound good expecially the hotel employee

Dear Bapak B., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive feedback. I will share your comments with department concerned related the Wi-FI and share to all team about their service has been recognised . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

good

Customer review rating 3.5/5

Ok Business - 24/09/2021 Confirmed reviews ALL

good

Dear Mima, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Suryani Front Office Manager

My second home in Central Jakarta

Customer review rating 5.0/5

Sinta T. Business - 23/09/2021 Confirmed reviews ALL

I like staying in Mercure Sabang,feel like home and friendly staff, strategic location and peaceful area sorrounded by local delights, near monas for morning walk, Central goverment offices and jakarta cathedral for morning service, it is perfect place to stay when i have business trip in jakarta

Dear Ibu Sinta T., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

PLEASANT STAY IN MERCURE JAKARTA SABANG

Customer review rating 4.0/5

Farid T. Families - 18/09/2021 Confirmed reviews ALL

Very responsive and attentive service from all staffs. From check in until check out. We experienced a unique room with an Arcade Design and memorable "DingDong" machine inside. The room was very cleaned and everything were well managed. Thanks a lot Mercure Sabang.

Dear Mr. FARID A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryani Front Office Manager

Staycation my stay plus++ as Accor member

TripAdvisor rating 4.0/5

AbinaimeeLP 03/03/2021 TripAdvisor review

Located at the heart of Jkt, nearby Monas & lots of Government vital object. This hotel looks had lots of guests, especially from Government. Very nice to book f/ stay plus offering at the week end with other privilege for Accor member to have at the same visit, at our last day membership. Salute & thanks Mercure Sabang 👍

Dear AbinaimeeLP, Warmest greetings from Mercure Jakarta Sabang. Thank you for choosing us to accommodate your stay, it's really an honor for us. We thank you also for spending time to write about your staying experience with us. We are happy to know that our guest was satisfied with the facilities and hospitality we have done. So it can motivate us more to give the best service to all the guests. We hope that we can meet you again in your next coming and more than anything we hope that you always stay healthy. Thank you Sincerely, Suryani Front Office Manager

Awesome

TripAdvisor rating 5.0/5

Harryxxx123 Business - 26/01/2020 TripAdvisor review

Awesome trip with quality sleep during the trip. Excellent breakfast and staff to serve the customers. Strategic location and ease access to city centre. Value for money. Will definitely come again in future.

Comfortable and friendly

TripAdvisor rating 5.0/5

Paul T Business - 17/01/2020 TripAdvisor review

Great location, with an easy walk to the mass rapid transit (MRT) system. Having the street food of Jl Sabang a short walk away is great. The rooms are comfortable, the breakfast good and an evening meal enjoyable. Most importantly the staff are friendly, helpful and so good at their job.

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