Mercure Jakarta Sabang 4 stars

Customer review rating 4.4/5 3,773 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Jakarta Sabang
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+ 22 Services

Hotel extras

  • Study room concept for meeting room and lounge

  • Inspired by local culture with 163 rooms with modern Betawi vintage design

  • Easy access to several embassies and commercial offices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre (Nearby)
  • MassagePaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11
Gambir Jakarta Pusat
10110
jakarta
indonesia

Tel: +62213503066

Fax: (+62)21/3503067

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 35km / 21.75 miles - Shuttle paying

  • By train

    GAMBIR At 1km / 0.62 miles

GPS :-6.182188, 106.824887

Congress centre

  • JIEXPO 7.1 km / 4.41 mi
Congress centre

Your meetings and events

12 

meeting rooms

From 1 to 320 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior Room with Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Bathrobe

Superior Room with Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Bathrobe

Deluxe with Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Bathrobe

Deluxe with Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Bathrobe
Rooms

Our restaurants and bars

CLOVIA RESTAURANT

Type of cuisine: International

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOBBY

Non contractual photo

Experience the warmth and stylish ambience on our Lounge Bar, which offers coffee, tea, range of wines, coctails and mocktails. A perfect place to meet, talk business and hangout while listening to our chilled-out music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,773 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,601 reviews

Good stay

Customer review rating 4.4/5

Mds Business - 19/09/2020 Confirmed reviews ALL

Simple room. not clean enough. lots of dust

Clean Hotel and Responsive Staff

Customer review rating 4.4/5

Ni K. J. R. Business - 12/09/2020 Confirmed reviews ALL

This is my second time staying in Mercure, Sabang. I love the cleanliness of rooms and surroundings, lovely staff (friendly and responsive). Example, when I stood in front of the Bread shop, a staff was so responsive asking my help. Another example, a security staff came to approach me, offering help to bring my luggage. Overall, I love the performance of the staff. (Security, FO, Restaurant/Room Service). Keep being awesome. When I visit Jakarta, I will stay in Mercure Sabang. And I recommend to friends as well. Thank you

Perfect venue for family weekend getaway

Customer review rating 4.4/5

Bayu A. Families - 01/09/2020 Confirmed reviews ALL

After 3 month we lockdown the kids now it's time to make them happy. And it's amaizing experience during our stay, kids happy by the pool and parents happy to have culinary journey along Sabang street. Thank you to all the staff making our short getaway memorable. Ms. Novika. Mr. Ari and Mr. Cecep are very helpful to make sure our stay is confirmable. For sure I will come back again

perfect location

Customer review rating 4.4/5

Allan R. Couples - 31/08/2020 Confirmed reviews ALL

No noise. Fast service. All with new standard protocol. Friendly staff and I couldn't asking more.

nice place

Customer review rating 4.4/5

Harry S. Families - 29/08/2020 Confirmed reviews ALL

clean n good location

Fascinating

Customer review rating 4.4/5

Lia Friends - 29/08/2020 Confirmed reviews ALL

Great located, easy to get there and many restaurants or cafe around. Warm staffs and the room was good enough.

I would like to do it again

Customer review rating 4.4/5

Felisia Business - 29/08/2020 Confirmed reviews ALL

It was very pleasant. I like the room, the staffs and especially the pool. It’s not big but because of pandemic i guess, there’s just me on the pool, it made me think that it was mine, lol!

Good location

Customer review rating 4.4/5

Iman Business - 27/08/2020 Confirmed reviews ALL

Clean, friendly

Well located

Customer review rating 4.4/5

Sukasnaini Solo - 27/08/2020 Confirmed reviews ALL

Mainly I am like with you hotel services

Menyenangkang

Customer review rating 4.4/5

Dian Families - 23/08/2020 Confirmed reviews ALL

All are great, except the receptionist who welcome us by the time we came, she didnt looked friendly at all.

Dear Ms. Dian, Thank you for being our loyal ALL member and thank you having taken the time to share a review and for providing us with this feedback. We have taken careful notes of your feedback for the service level given by our associates during your arrival and the rooms were took time to get ready as we have limited connecting rooms; please allow me to express my sincerest apologies for this inconvenience caused. Please rest assured that we have immediately evaluated the elements of your concern with our Department Heads for immediate improvement and taken all the necessary steps for this not to reoccur in the future. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Mercure Jakarta Sabang at the near future. Sincerely, Suryani Front Office Manager

Great stay in city center

Customer review rating 4.4/5

Amelia Friends - 22/08/2020 Confirmed reviews ALL

I belive the staff put attentive detail to health protocol. I really enjoy gym and the room. I love that there is a very nice comfortable 1 seater sofa in the room. I can sit very comfortably and read book. It is a very nice touch. The pool is small, not really for excercising.

Nice Room, Well located

Customer review rating 4.4/5

Henry K. Couples - 22/08/2020 Confirmed reviews ALL

I have a great experienced because the hotel staffs have a good attitude and give an excellent services. The room is very nice, I have an upgrade for some reason, and I doesn't have to give additional cost. The location of the hotel is well located, I have a good Sunday Morning walking and cycling around Thamrin Road and Monas. The Food (for breakfast) was quite good, despite must uphold the health protocols for the servings. Overall, it was a great experience, I'll definitely would come to check-in again someday.

Customer review rating 4.4/5

As'ad F. Business - 17/08/2020 Confirmed reviews ALL

I’m staying in smoking room, the window couldn’t be open for safety reason..would be more satisfied if the window can be open, even just a little bit, to let the fresh air circulated.. On other issue, I understand the hotel policy to support green environment by not providing mineral water in plastic bottle, but shared dispenser I think is not a wise decision during this pandemic time..

Dear Mr. Asad, Thank you for being our loyal ALL member and thank you for your recent stay with Mercure Jakarta Sabang. For the safety reason, the windows are not allowed to be open, but during room make up, staff will open the window to keep the circulation for the fresh air and thank you for your recognition for say no to plastic bottle; to anticipate this current situation we have provided hand sanitizer bottle near the dispenser in every floors. We so happy to have this positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and stay safe! Sincerely, Suryani Front Office Manager

Very clean and nice staff

Customer review rating 4.4/5

Stfy M. Families - 12/08/2020 Confirmed reviews ALL

I always like Mercure but I'm sabang I feel like home.

Very clean and nice staff

Customer review rating 4.4/5

Stfy M. Families - 12/08/2020 Confirmed reviews ALL

I always like Mercure but I'm sabang I feel like home.

Good stay

Customer review rating 4.4/5

A. S. Solo - 31/03/2020 Confirmed reviews ALL

Everything was smooth, people are helpful and friendly and the room was also nice. I came to the hotel since I needed some quiet time to fully rest, which I had on the first night but the second night the guests in one of the neighboring rooms were talking very loudly until very late past midnight, and the water dispenser in the corridor was empty. Breakfast was okay though I wished there had had been more vegetables to be served. I was bitten by some bugs when sitting on the sofa, but the hotel people were very rensponsive and when I came back to my room the sofa had been cleaned and sprayed with some bug repellent. Room service was efficient. Overall I'm very satisfied. I arrived having booked for one night, but ended up staying four nights.

Located but rooms so dak

Customer review rating 4.4/5

Andrew K. Couples - 28/03/2020 Confirmed reviews ALL

We enjoyed two recent stays, the hotel is well located easy to get taxi. The hotel is clean as are the rooms. A couple of problems. 1 the rooms are too dark even your staff could not see adequately 2 The wifi above floor 1 is terrible low quality 3 in a wheelchair the floors are uneven especially on entrance to the lifts Overall good hotel w great friendly staff esp Ya I

Dear Andrew K., I hope you all arrived safely back home and We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang! I will share your comments with our team and liaise with the department concerns. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we looking forward to see you on your next visit. Sincerely, Suryani Front Office Manager

Nice friendly

Customer review rating 4.4/5

Aep Business - 26/03/2020 Confirmed reviews ALL

The hotel is comfortable, the service of the staff is amazingly friendly and helpful. breakfast is tasty, but not varied, because of the tight schedule so I can't enjoy all the hotel facilities. Will definitely stay here again when in Jakarta.”

Dear Mr.Putra , Thank you for your recent stay with Mercure Jakarta Sabang! We are thrilled and appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products. Thank you again for sharing your experience, and we looking forward to see you on your next visit. Sincerely, Suryani Front Office Manager

Good rest

Customer review rating 4.4/5

Muhammad A. M. Business - 22/03/2020 Confirmed reviews ALL

Its given me services excellent

Dear Bapak Muhammad M., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back again soon. Sincerely, Suryani Front Office Manager

Great Stay at Hotel Mercure Sabang

Customer review rating 4.4/5

Sasikumar Business - 21/03/2020 Confirmed reviews ALL

As usual, the team excelled all our expectations. Great place with a great team. Keep up the good work.

Dear Mr. SASIKUMAR R., Thank you for being our loyal member and thank you for staying with us and providing your generous feedback as well. Your kind and generous comment regarding our hotel and associate services are truly appreciated. Rest assured that your comment have been shared with all the member of the hotel team. This will further motivate us to consistently provide exceptional service to all of our valued guests, such as yourself. Once again, on behalf of the entire hotel team, I would like to thank you for your positive commendation and we are eagerly looking forward for your return soon. Sincerely, Suryani Front Office Manager

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