Information message

Mercure Jakarta Sabang 4 stars

Customer review rating 4.4/5 3,977 reviews

ALLSAFE approved hotel

Mercure Jakarta Sabang
See on a map
+ 14 Services

Hotel extras

  • Study room concept for meeting room and lounge

  • Inspired by local culture with 163 rooms with modern Betawi vintage design

  • Easy access to several embassies and commercial offices

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre (nearby)
  • Massage Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 12 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Jakarta Sabang

Jl H Agus Salim No 11
Gambir Jakarta Pusat
10110 jakarta
indonesia

Tel: +62213503066

Fax: (+62)21/3503067

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 35km / 21.75 miles - Shuttle paying

  • By train

    GAMBIR At 1km / 0.62 miles

GPS :-6.182188, 106.824887

Congress centre

  • JIEXPO 7.1 km / 4.41 mi

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 320 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

CLOVIA RESTAURANT

Type of cuisine: International

A selection of traditional and international food menu is proudly served for culinary lovers. Delicious and healty dish, hospitality services with pool and garden view is a perfect combination.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

THE LOBBY

Experience the warmth and stylish ambience on our Lounge Bar, which offers coffee, tea, range of wines, coctails and mocktails. A perfect place to meet, talk business and hangout while listening to our chilled-out music.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,977 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,817 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.0/5

Tsjen K. H. Solo - 26/07/2021 Confirmed reviews ALL

The hotel is very well located, peaceful (maybe because of the lockdown), staffs were very nice and profesional. However, only until I checked out that I recall no welcome fruit or snacks were provided, even though I am a gold member. Appreciate the room upgrade though, thanks!

Good enternain

Customer review rating 3.0/5

Fajar N. Families - 26/07/2021 Confirmed reviews ALL

Late check in preparation, just can to check in 04:00 pm and waiting almost 1 hour

Dear Bapak Fajar, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. We regret to know that your experience did not meet your expectations and please allow me to express my sincerest apologies. The room requested with the specific game machine we only have one room, and I am agreed with you that the room should be ready at that time but due to some reasons, the room was not ready and we understood your disappointment and our Duty Manager has offered to wait in another game room while waiting your room to be ready. We appreciate your sharing your concerns and once again please accept our sincere apologies due the inconvenience caused and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryani Front Office Manager

good experience

Customer review rating 4.5/5

Yudha V. Business - 18/07/2021 Confirmed reviews ALL

the hotel was easy to reach, room is clean, food ok, the people really nice everything makes my stay was worth it

Well located and easy to go anywhere

Customer review rating 3.5/5

Anna S. Families - 19/06/2021 Confirmed reviews ALL

My sons were very happy to stay at mercure sabang and we will come back oneday for sure

Strategic place

Customer review rating 4.0/5

Bob H. Couples - 19/06/2021 Confirmed reviews ALL

It was nice stay

Well located

Customer review rating 4.5/5

Theresia H. Families - 16/06/2021 Confirmed reviews ALL

Over all good. Such as from All Staff in service, Guest Room, and Breakfast Menu. Thanks :)

feel not special

Customer review rating 2.5/5

Anon Friends - 08/06/2021 Confirmed reviews ALL

i stayed here couples of times. tried to upgrade the rooms couples of times, got the same rooms. nothing special whether you use upgrade voucher, silver member or gold member. just the same.

Dear Mr. S., Thank you very much for your recent stay with Mercure Jakarta Sabang and taking some of your precious time to complete our online survey. It is with regrets that the experience of your stay did not meet entirely your expectation and please accept our sincerest apologise for the inconvenience caused. I have taken note of your feedback on a shortfalls you have encountered regarding the room assignment and please allow me to explain regarding the room upgraded. As Gold elite member the benefits entitlement it will allows you to have more benefits from your previous status as free upgraded to next room category without any voucher and free early check in Or late checkout ( all this benefits will subject to availability ) for more details of your benefits can be found in https://all.accor.com/loyalty-program/cards-status-benefits/index.en.shtml As we do noticed the room assigned was the same deluxe room number from your previous stay and we truly apologise if this has caused the inconvenience. In the future we will do our best to assign your next reservation in another room number . Mercure Jakarta Sabang, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Once again please accept our sincere apologies thank you again for sharing your experienced and we do look forward to welcoming you again soon. Sincerely, Front Office Manager

Good stay

Customer review rating 5.0/5

Anggun Families - 07/06/2021 Confirmed reviews ALL

Great stay with my family. Check in and check out process was smooth and fast. The room was neat and clean. And the staff was friendly and helpfull especially Mr. Ari and Ms. Stevy and Ms. uci. the breakfast was delicious. For sure will come back again

Nice room and well located

Customer review rating 4.5/5

Fahrurozi Families - 01/06/2021 Confirmed reviews ALL

Nice hotel in the center of Jakarta. Simplify but look glamour. Keep it clean and fragrant room

So so

Customer review rating 2.0/5

R. Couples - 15/05/2021 Confirmed reviews ALL

Not reccommend for ramadhan Restaurant staff cant afford service for customer

Dear Mr. R., Thank you for your recent stay with Mercure Jakarta Sabang and for taking some of your precious time to complete the online survey. We have taken careful notes of your feedback for difficulty during the food ordering; please allow me to express my sincerest apologies. This was a highly unusual situation where I’m very sure that this lapse in term of our service quality does not correspond to our standard. I have also noted your comment of the parking area, we understood that we have limited parking lot therefore we provided valet service for our guest convenience without additional charges. Please rest assured that we have immediately evaluated the elements of your concern with our Department Heads for immediate improvement and taken all the necessary steps for this not to reoccur in the future. I would like to sincerely apologize for the inconveniences you have encountered. At Mercure Jakarta Sabang it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you very much again for sharing your experience and we look forward to welcoming you again soon at At Mercure Jakarta Sabang. Sincerely, Suryani Front Office Manager

Nice stay

Customer review rating 5.0/5

Bisma P. S. Families - 15/05/2021 Confirmed reviews ALL

It was a good stay at Mercure Jakarta sabang, nice person great talent and very friendly.... very recomended place to stay for holiday in the middle of the city...

Wonderful stay

Customer review rating 4.5/5

Ina Families - 06/05/2021 Confirmed reviews ALL

We stayed just for one night with my family from Lampung and Yogyakarta, but it was a wonderful experience. The place is quite (which is good for relaxing), clean. The staff is super duper friendly and helpful. It's place near shopping mall and food market. We would definitely stay at this hotel again

Great Hotel at the center of city

Customer review rating 5.0/5

Apriadi M. Families - 03/05/2021 Confirmed reviews ALL

The first time i stay here very satisfy. all staff were humble and nice.the room is very clean and big.but the towel for bath are rough and the smell is not good.internet is very good in the room.overall is very good for this hotel

Staycation my stay plus++ as Accor member

TripAdvisor rating 4.0/5

AbinaimeeLP 03/03/2021 TripAdvisor review

Located at the heart of Jkt, nearby Monas & lots of Government vital object. This hotel looks had lots of guests, especially from Government. Very nice to book f/ stay plus offering at the week end with other privilege for Accor member to have at the same visit, at our last day membership. Salute & thanks Mercure Sabang 👍

Awesome

TripAdvisor rating 5.0/5

Harryxxx123 Business - 26/01/2020 TripAdvisor review

Awesome trip with quality sleep during the trip. Excellent breakfast and staff to serve the customers. Strategic location and ease access to city centre. Value for money. Will definitely come again in future.

Comfortable and friendly

TripAdvisor rating 5.0/5

Paul T Business - 17/01/2020 TripAdvisor review

Great location, with an easy walk to the mass rapid transit (MRT) system. Having the street food of Jl Sabang a short walk away is great. The rooms are comfortable, the breakfast good and an evening meal enjoyable. Most importantly the staff are friendly, helpful and so good at their job.

Excellent and central hotel

TripAdvisor rating 5.0/5

pascalebratislava Business - 08/10/2019 TripAdvisor review

Mercure Sabang is an excellent, quiet hotel in a very central area of Jakarta. It is walking distance to big shopping malls such as Grand Indonesia or Thamrin City and close to the metro. It has an excellent restaurant and loads of choice in the streets nearby as well as in Menteng the neighboring area.

Excellent hotel with great hospitality!

TripAdvisor rating 5.0/5

AlfredTanJB Friends getaway - 10/08/2019 TripAdvisor review

First time staying at this hotel during my recent trip to Jakarta. The hotel located at the central Jakarta with just a short walk to Monas & Sabang food street with all kind of delicious street food. Specially thanks to the GM(Widodo) who made special arrangement to upgrade my room & I was really well taken care by the team of duty manager & the staffs in this hotel from the moment I checked in. I really enjoy my 4 nights stay in this hotel and of course will stay here again whenever I back to Jakarta in near future & also will recommend my friends and relatives to stay in this hotel.

one of my fav business trip hotel, but condition getting rundown

TripAdvisor rating 3.0/5

Shin2026 Business - 08/08/2019 TripAdvisor review

i do an annual of 15 days per year here but seems like the room condition is getting run down. Service is excellent but if there is no upkeep of the room cleanliness and schedule proper maintenance it will not be in good condition in a few more years. Towels are old .

Dear Shin2026, Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you again on your next visit. Kind regards, Gunawan Widodo

Good hotel, but rooms are inconsistent

TripAdvisor rating 3.0/5

PhilSG62 Couples - 07/08/2019 TripAdvisor review

Stayed in 2 rooms, first room for 3 nights, then second room for 7 nights. First room was perfect, no complaints. Second room had many problems, including A/C, toilet, shower, etc. They have problems with their QA processes.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby