Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 1,055 reviews

See on a map

Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

ALLSAFE approved hotel

Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu

GPS:5.988417, 116.079614

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 50 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Each room is equipped with W-Fi internet connection, flat screen TV, in-room safe, mini bar, hair dryer, IDD, cable channel and rain shower

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,055 reviews

TripAdvisor Rating  3.5/5  314 reviews

Convenience Location with Affordable Price Tag

Customer review rating 4.5/5

Alex T. Families - Confirmed reviews ALL

Our family trip to KK stay in Mercure was excellent. We picked this hotel due to the location in the centre of city and the price tag. The service of the staffs were all friendly and accommodating. The room is clean and daily housekeeping to refill the sanitary. Parking is provided at the front and back of the hotel.

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Love the room. Very comfy.

Most disappointing

TripAdvisor rating 2.0/5

Sew N TripAdvisor review

Stayed one night and was disappointed. The whole ambience, quality of staff and food is poor. The quality of breakfast, how it’s lay out and the dining room itself needs serious rethinking, revamping and a total overhaul. My stay reminds me of the so called 4-5* hotels in China which should be rated 2-3 *. The only saving grace is the room which is clean. However, the air conditioning is knackered! It’s needs servicing as it is running on half steam. Had to remove the duvet as it’s too warm to sleep in one even with the air conditioning on. The only positive experience was a superb female staff in reception. She was exceptional. Perhaps management should stay one night incognito in Holiday Inn Express up the road and see how things are done there cause that’s where we are staying now. Superb. Mercury is not a patch on Holiday Inn Express.

Good Stay

Customer review rating 4.0/5

Emma 엠. Families - Confirmed reviews ALL

Comfortable bed & easy access to near famous location suria sabah shopping mall,jesselton jetty & gaya street. I like the concept open space sink & bathroom/toilet is seperated.

Rooms are nice and clean, walking distance to Jesselton seafood

Customer review rating 3.5/5

Roslina Couples - Confirmed reviews ALL

When we checked in to our rooms, we received a knock on the door, on my way to open the door the house keeping open the door using their card. I was shocked but I was too tired to complained at that time.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 769 reviews 7.5/10 Location
  • 1,002 reviews 7.1/10 Room
  • 603 reviews 8.2/10 Service
  • 21 reviews 8.1/10 WiFi
  • 467 reviews 6.3/10 Comfort
  • 393 reviews 6.7/10 Cleanliness
  • 253 reviews 6.3/10 Breakfast
  • 15 reviews 2.9/10 Bar

Powered by Trustyou

ibis Styles Kota Kinabalu Inanam

3 stars

At 6.644 km

See the hotel