Hotel - Mercure Tbilisi Old Town
Mercure Hotel Mercure Hotel

Mercure Tbilisi Old Town

4.5/5 484 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • TBILISI
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Your meetings and events

Mercure Tbilisi Old Town Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM GORGASALI 70 m2 4 m 50 22 35 30 15
    • Flipchart
    • Meeting room
    • Day light
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 108 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.7/5 ALL Rating 2,056 reviews

Our guest reviews for
Mercure Tbilisi Old Town

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 484 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Alibek Solo - 19/02/2020 Confirmed reviews ALL
« Best location »

It has been a great stay, the hotel is located perfectly and everything is in good condition. The only bad thing i have experienced was my room on the 3rd floor (i guess it was #301). The room itself was great, but all 3 windows were awfully built so during the whole night I could hear all the noice from road and even worse - the wind was able to get through the windows so it was super cold, so I had to turn on the air con on max speed/temp, which still wasnt enough to get warm and which created an extra noise. Please fix the windows in that room. Its great views and size impression melts away after experiencing cold and sleepless night.

Faruk Business - 16/02/2020 Confirmed reviews ALL
« Comfy stay »

Clean and silent stay. Polite employees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Osman K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Alexander Business - 16/02/2020 Confirmed reviews ALL
« Nice design hotel with great location »

Stylish new hotel, many rooms with views, sumptuous breakfast, very good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Alex Z. Business - 02/02/2020 Confirmed reviews ALL
« Very good location, free minibar, excellent breakfast and welcoming staff. »

Very good and new hotel. Rich breakfast with some local specialties as well. Just 1 issue that didn’t allow me to put 10 out of 10. Internet connection is a true mess! I‘ve stayed in the room 519 and even after call to reception nothing has changed. So I was forced to purchase week roaming internet package for my phone for 39,99 Eur and connect my laptop to my phone in order to I could send Emails at least. This is unacceptable for Accor hotel brand and in the year 2020 I assume where internet is not an issue in this part of the world. I would consider this hotel for my stay again if they could solve the internet issue again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS.FEEL FREE to contact me directly for any assist in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Maiia Business - 02/02/2020 Confirmed reviews ALL
« Best location in Tbilisi »

In the center of old Tbilisi, nearby to city sights. Very comfortable hotel and careful staff. Had business event there. Well organized!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maiia D., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Dmitry Business - 29/01/2020 Confirmed reviews ALL
« Always great business stay »

Fabulously located, great bed, fantastic staff. A bit pricey during busy season, but driven by supply/demand. Missing only the fresh orange juice for breakfast. Try the milkshakes at the lobby bar. Wow!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitry, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.Fresh orange juice is a one of our upcoming topic to be add in Mercure Breakfast standard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Family - 16/01/2020 TripAdvisor review
« Pleasant Stay »

I have been staying in this for the past 4 years, I could not stay anywhere else, it’s charming. As slogan say “The city that Loves You”. Great good Team, and keep it up. I really do appreciate all the efforts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Edoardo C. Business - 05/01/2020 Confirmed reviews ALL
« great good experience »

all was great, really good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edoardo c., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Vikrant G. Business - 02/01/2020 Confirmed reviews ALL
« Great location clue for money »

It was wonderful Staff is extremely friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vikrant G., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Dan W. Business - 17/12/2019 Confirmed reviews ALL
« Two weeks business trip - enjoyed my stay »

Enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan W., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Kari S. Business - 17/12/2019 Confirmed reviews ALL
« Really good service and atmosphere. »

Great staff. Good breakfast. Nice rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kari S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Business - 03/12/2019 Confirmed reviews ALL
« Mr. »

Very Helpful staff, clean room, excellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Firas A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Alireza P. Friends - 29/11/2019 Confirmed reviews ALL
« Find there Comfortable »

Safe, calm and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alireza, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Nina Business - 29/11/2019 Confirmed reviews ALL
« great location, excellent amenities »

central, modern and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nina, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

А. Business - 28/11/2019 Confirmed reviews ALL
« Very good hotel »

In 2 words: traditionally perfect :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksey, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Business - 28/11/2019 TripAdvisor review
« Excellent service »

he hotel is in a very good location .food is so good excellent Breakfast.the Room is very clean and very comfortable. Staff so friendly and helpful .Special thanks to Anne and the duty manager they made my stay more comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Tereza K. Business - 23/11/2019 Confirmed reviews ALL
« Everything was perfect! »

I was on a business trip and stayed in your hotel in June and in November this year. You catered for your guests very well. I had mineral water supply on a daily basis, which is very important for me. Everything was great! Thanks! I will keep booking your hotel when I come to Georgia and will recommend it to my colleagues as well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tereza K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Helen Couples - 16/11/2019 Confirmed reviews ALL
« Lovely hotel in a great location »

The hotel was very clean and in a great location for exploring Tbilisi. The roof top bar was an added bonus!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Brendon Friends - 07/11/2019 Confirmed reviews ALL
« Nice hotel. bar was also good atmosphere. Breakfast was great. »

Room was moire than satisfactory. We didn't spend much time in it though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan G., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Michael A. Business - 06/11/2019 Confirmed reviews ALL
« A lifetime experience! »

Great location in the heart of old town Tbilisi, very accommodating & friendly staff. Restaraunt had excellent quality and selection of food choices. And the rooftop bar was a cool spot to hang out with the best views!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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