Name: Mercure Tbilisi Old Town
Address: TBILISI, 0105, GEORGIA
Telephone: (+995)32/2006060

Mercure Tbilisi Old Town 4 stars

Customer review rating (ALL Rating) 4.7/5 386 reviews

ALLSAFE approved hotel

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Mercure Tbilisi Old Town

Hotel for travellers looking for local and authentic experiences

Did you know that Tbilisi is famous with its Sulphur baths, Narikala fortress and many other attractions located in the city? Mercure Tbilisi Old Town is located in the heart of all hidden gems. We hope you will experience unforgettable stay at our hotel

Hotel Manager

Mercure Tbilisi Old Town is located in the center of Old Tbilisi, a 5-minute walk from Metekhi Cathedral. Mercure Tbilisi Features ASADO Steakhouse, Lobby Bar and SKY7 Terrace & Lounge Bar, which offers a variety of drinks and panoramic views of Tbilisi. Various restaurants, cafes and galleries are located a five - minute walk from the hotel. Famous Sulphur Baths, Narikala Fortress, Meydan Square and Shardeni Streets are located nearby the hotel. Free Wi-Fi is featured at the hotel.

During last few years, Georgia has become one of the favorite places among tourists. Many people visit the capital of Georgia - Tbilisi for business or leisure. Discover one of the oldest cities in the world with Mercure Tbilisi Old Town! The hotel's location will make you feel the very culture and architecture of the city. Hotel Mercure Tbilisi Old Town is located 16 km far from Tbilisi International Airport. Avlabari Metro Station is in 900 m .

Hotel extras

Location
SKY7 Terrace and Lounge Bar
Fitness and Sauna
Free WIFI
Business Corner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Standard Non Smoking Room with 1 single bed

Max. number of persons: 1
Area: From 17 m² / 182 sq ft
Views: City View Note

*Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Standard Double Room with one double bed

Max. number of persons: 2
Views: City View Note

*Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Standard Twin Room with twin bed

Max. number of persons: 2
Views: City View Note

*Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Superior Double Room with one double bed

Max. number of persons: 2
Views: City View Note

*Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Deluxe Privilege Room with one double bed

Max. number of persons: 2
Views: City View Note

*Subject to availability

High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105 TBILISI
Georgia

Tel: +995 32 200 60 60

Fax: +995 32 200 61 61

By plane
TBILISI At 16km / 9 miles - Shuttle paying
By train
TBILISI At 10km / 6 miles

GPS:41.688594, 44.8134

Hotel services

Check-in from 15h00 - Check out up to 12h00

In summary

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

ASADO Steakhouse

ASADO Steakhouse is a hotspot to spend an evening in cozy atmosphere. Two things are central to an ASADO, delicious meat dishes from the charcoal grill and socializing with family and friends.

LOBBY BAR

Our bar serves cocktails, light snacks, drinks, draft beer

SKY7 Terrace & Lounge Bar

SKY7 Terrace & Lounge Bar is a place where you are able to enjoy your evenings with a variety of drinks and blended European cuisine. Amazing views and super drinks makes you feel good and relaxed.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 50

attendees

Configuration is not available for these requirements

- Height 4 m
- Theatre style 50 participants
- U-shaped Room 22 participants
- Board-room 35 participants
- Classroom style 30 participants
- Banquet 15 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Meeting room gorgasali	70 m²	4 m	50 participants	22 participants	35 participants	30 participants	15 participants

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Convert different units of measurement and make organising your events easier.
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Flipchart
Meeting room
Day light
Overhead projector
Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our guest reviews for
Mercure Tbilisi Old Town

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5 386 reviews

TripAdvisor Rating 4.5/5 563 reviews

Excellent location and lovely facilities

George D. Couples - 5/11/2022 Confirmed reviews ALL

Upon arrival I was politely greeted and allowed to check in early following an overnight train into Tbilisi. Everyone was very friendly and welcoming. The room was ever so spacious and clean. The restaurant food quality was incredibly high too. Strongly recommend to everyone.

Dear George D., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Nice stay

L. Business - 5/3/2022 Confirmed reviews ALL

Good location. Very helpful staff. Super breakfast.

Dear Benoit L., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Great stay

Malika Business - 5/1/2022 Confirmed reviews ALL

Great location, friendly staff, good breakfast, very comfortable room, spacious and clean

Dear Malika U., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Perfect place

Maxim Business - 4/25/2022 Confirmed reviews ALL

Hotel is well maintained, clean, centrally located. Georgian hospitality is everywhere. Convenient to visit all the attractions & sightseeings. I was there (in Tbilisi) for a business and enjoyed the quiet room. Keep it up!

Dear Maxim, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Good stay, well located

Damir K. Business - 4/21/2022 Confirmed reviews ALL

It was really good as always. Th only improvement needed is quality of cleaning.

Dear Damir K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Great rooms

Radu Business - 4/14/2022 Confirmed reviews ALL

Nice people

Dear Radu P., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Disappointments

Anonymous Business - 4/10/2022 Confirmed reviews ALL

GIod evening, being a Gold Accor member and having the habit of residing in your hotel. I was once again disappointed not to have had a room upgrade. I did the reflection at the reception they changed my room but I had neither mini bar nor others. In short, a disappointment

Dear Therese N., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Sherif A. Families - 4/6/2022 Confirmed reviews ALL

Excellent as usual, staff very helpful, food is amazing and can’t wait to come back

Dear Sherif , We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Excellent stay

Raphael H. Couples - 4/4/2022 Confirmed reviews ALL

We enjoyed our stay, staff was lovely. Special thanks to Ms. Mariam and the team for making our stay so special! Once again, thank you very much. Also, the perks related to my ALL status were very much respected which is to be noticed. The rooms are clean, gym and spa/sauna are well equipped, breakfast is good. You can walk from the hotel to the old town easily.

Dear Raphael H., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Well located

Stipe S. Business - 4/3/2022 Confirmed reviews ALL

Great staff and service.

Dear Stipe S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Good stay

Mark Business - 4/2/2022 Confirmed reviews ALL

Nice hotel in the old town, very pleasant and helpful staff, a very clean and comfortable room, suits business and non business travellers alike.

Dear Mark S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Just perfect.

Ales Business - 4/1/2022 Confirmed reviews ALL

Nice and quiet place, spacy room, personable staff always wiling to assist, breakfast time and choice also perfect.

Dear Ales V., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Positive experience

Anonymous Business - 3/30/2022 Confirmed reviews ALL

The hotel is very well located. Friendly staff. Clean.

Dear Maria, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Well located comfortable hotel

Georgios Business - 3/29/2022 Confirmed reviews ALL

It was not my first visit to this hotel and every time my stay there is very nice. The personnel is extremely helpful and friendly, the facilities are nice and the rooms are very spacious (at least the superior ones). One thing that I would like to have is greater variety of food in breakfast buffet. For long stays (I stayed 17 days) to eat every day exactly the same hot dishes becomes a little boring. I would like to have also some options for specific food intolerant people (lactose free, vegan, gluten free etc)

Dear Georgios K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We want kindly pay your attention that ALL members have options how to use their points: our loyal guests can pay with their points during reservation process or on reception, our employees can assist you to redeem the points for accommodation or food in outlets. We have options of lactose and gluten free, next your stay our restaurant breakfast team will be happy to assist you with your special requests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Operations manager Olga Kudriachova

Beautiful hotel

astec12 11/11/2021 TripAdvisor review

One of the nicest Mercure hotel's we have ever stayed at... The steak house is amazing and probably one of the best steaks I've ever tasted.... Loved the art and sculptures throughout. We will definitely come back....

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Great Location!

Santosteresa 10/23/2021 TripAdvisor review

Staff are so helpful and friendly especially Natia, Dito, Tamar, Thea and their Manager. The room was clean and the house keeping lady was nice. The food were tasty and we loved it. Great location. The company driver was really nice to us. We enjoyed our stay!

Dear Santosterasa, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

One of the best hotels in Tbilisi

schnee3000 Friends getaway - 9/9/2021 TripAdvisor review

The Mercure Tbilisi Old Town is an excellent hotel with very high standards in all areas: Service, Rooms, Cleaniness. In fact: When it comes to service they outperform most other hotels. Those who know the european Mercure hotels will be very positivley surprised as this hotel could also easily be run under Accors premium brand Pullman. Pros: - The whole staff in the hotel is really dedicated and attentive - foremost the front desk team with Salome and her colleague Salomae who do an amazing, very charming job. Keep it up! - The 24/7 room service is really fast and the food ist delicious, so is the coffee at the bar downstairs and the drinks and food on the rooftop terrace. - They have a 24/7 onsite laundry service that only takes three hours which can be a live saver. - One night I requested an HDMI cable to connect my laptop with the TV, Georg (not sure if he was from house keeping or maintenance) managed to organize one within less than three minutes, which is a record time compared to many other hotels. - Accor Members are very much valued and the front desk team takes care of them with room upgrades, welcome and complimentary gifts as well as discounts for the lovely rooftop terrace. (Minor) Cons: - They struggeled sometimes to put food and beverage bills on the room, they always managed in the end and where very commited to make it work though. - The provided toiletries where the standard Mercure ones (which are not really great) and they only provide the bare minimum (one soap, one shower gel, etc.). - The fitness room only had a limited amount of equipment and the multi station was kind of broken

Dear Schnee, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members specially with Salome and Giorgi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Pleasant Stay

raedalkhater Families - 1/16/2020 TripAdvisor review

I have been staying in this for the past 4 years, I could not stay anywhere else, it’s charming. As slogan say “The city that Loves You”. Great good Team, and keep it up. I really do appreciate all the efforts.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Excellent service

mnetfa63 Business - 11/28/2019 TripAdvisor review

he hotel is in a very good location .food is so good excellent Breakfast.the Room is very clean and very comfortable. Staff so friendly and helpful .Special thanks to Anne and the duty manager they made my stay more comfortable

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Great place to stay

Joseph H Couples - 10/6/2019 TripAdvisor review

The accommodations, restaurant, and service were excellent. The location was perfect to tour the Old Town and for transportation. Excellent views of the Monastery and the river. Close to the bazaar and park.

Dear Joseph, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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