Novotel Rj Porto Atlantico Hotel 4 stars

Customer review rating 4.4/5 3,791 reviews

Novotel Rj Porto Atlantico
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Hotel extras

  • Opposite the Pereira Reis tram (VLT) stop

  • We are located near AquaRio and the Museum of Tomorrow (9 minutes)

  • Easy access to Santos Dumont (3.9 miles) and Galeão (8.6 miles) Airports

  • Rooftop swimming pool, dry sauna and fitness center

  • Free WIFI, rooms for meetings, corporate events and conventions, Business Center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Kids' Club for children aged 0 to 16 years
  • Bicycles rental
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre

Hotel location

Novotel Rj Porto Atlantico

Av. Prof. Pereira Reis
49
Santo Cristo
20220 800
rio de janeiro
brazil

Tel: +552130772500

Fax: (+55)21/30772500

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORTO SANTOS DUMONT At 5.7km / 3.54 miles

  • By plane

    AEROPORTO TOM JOBIM At 13.8km / 8.57 miles

  • By plane

    SANTOS DUMONT At 6.1km / 3.79 miles

GPS :-22.8972259, -43.201981

Companies

  • BAT SOUZA CRUZ 3.6 km / 2.24 mi
  • CHEVRON 3.1 km / 1.93 mi
  • HALLIBURTON 3.8 km / 2.36 mi
  • LAFARGE 5.0 km / 3.11 mi
  • O.N.S 3.3 km / 2.05 mi
  • ODEBRECHT 1.9 km / 1.18 mi
  • ORACLE 3.6 km / 2.24 mi
  • PETROBRAS 3.5 km / 2.17 mi
  • PEUGEOT 3.3 km / 2.05 mi
  • RENAULT/NISSAN 3.6 km / 2.24 mi
  • ROLLS ROYCE 4.0 km / 2.49 mi
  • SAIPEM 3.6 km / 2.24 mi
  • SBM OFFSHORE 3.9 km / 2.42 mi
  • SUBSEA 2.3 km / 1.43 mi
  • WARTSILA 4.0 km / 2.49 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.

Apartment for 1 to 2 persons

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
Room

Our restaurants and bars

365

Type of cuisine: International

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Rj Porto Atlantico

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,791 reviews

tripadvisor

TripAdvisor Rating 4.5/5

423 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good

Customer review rating 4.4/5

Sarvnaz Couples - 04/03/2020 Confirmed reviews ALL

All in all, it was good, just about ” breakfast buffet” we hoped it was better in quality.

Dear Seyed, We very much appreciate your comments regarding your stay at the Novotel RJ Porto Atlantico. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to have you here again. Sincerely, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

No hassle hotel near bus station

Customer review rating 4.4/5

Yoco Friends - 04/03/2020 Confirmed reviews ALL

Very nice stay in newish and clean hotel - easy access with VLT tramway. The personnel in the reception did not behave like public officers (which unofrtunately many times is the case in Brazil...) but helped us resolve the little problems. Thank you!

Dear Jouko, We very much appreciate your comments regarding your stay at the Novotel RJ Porto Atlantico. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to have you here again. Kind Regards Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

Stay OK

Customer review rating 4.4/5

Alasdair M. Business - 25/02/2020 Confirmed reviews ALL

There was several issues with my stay:- (1) To long to wait for dinner to be served, sometime more than 40 minutes. (2) Arriving late one night to find my bed was not made and the towels were not changed. (3) Kettle and tea bags in room but no cups.

Dear Alasdair M., Thank you for taking the time to tell us about your experience at the Novotel RJ Porto Atlantico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

Modern hotel

Customer review rating 4.4/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

The hotel was modern and near tramstop

Dear Dirk B., Thank you for taking the time to tell us about your experience at the Novotel Rj Porto Atlantico. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

Excelent Stay

Customer review rating 4.4/5

Jose O. V. Business - 30/01/2020 Confirmed reviews ALL

Great stay in a well-kept hotel, with attentive staff, a restaurant with tasty international food and a delicious breakfast. Large apartment, comfortable bed, adequate work space, bright bathroom with an excellent shower. I can still add that it was wonderful to wake up to the sunny day and the view of the sea provided by the large window.

Dear V., We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Rocha - General Manager Novotel & Ibis RJ Porto Atlântico

Comfortable hotel near bus and airport

Customer review rating 4.4/5

Natalie Solo - 28/01/2020 Confirmed reviews ALL

The hotel is in a perfect location for the airport and main bus station. VLT (tram) located right outside can easily connect you to Central Rio and the metro system for the beach area. Room was very comfortable and I was able to have a late check out for a reasonable price. Pool, sauna, gym area is small but good. Breakfast had plenty of options but the pasta I ordered for dinner was TERRIBLE (gave me the wrong pasta type, it had about 1/4 cup of oil sitting at the bottom, and the pesto sauce was burnt in clumps). There aren’t any food options nearby so make sure you eat before heading back! However overall I liked the hotel and I’d stay again.

Dear Natalie We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the inconvenient about your dinner. We are looking what happen to not repeat again. Sincerely, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

Convenient

Customer review rating 4.4/5

Reinaldo Friends - 16/01/2020 Confirmed reviews ALL

The hotel’s location is quite convenient considering you can easily access places whether on foot (the bus station, for instance), by Uber, or by tram, which has a stop right in front of the hotel if you happen to be heading towards the harbor (downtown area). Besides, its restaurant serves great food (especially when it’s a buffet service). A nice place indeed!

Dear Reinaldo P., We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Rocha - General Manager Novotel & Ibis RJ Porto Atlântico
Customer review rating 4.4/5

Njabulo Solo - 08/01/2020 Confirmed reviews ALL

The reception was excellent. The breakfast was great. I was taken aback when I had to pay for a soft drink which I had not consumed. I was happy to pay for all other mini bar items but I Don't consume soft drinks for health reasons but I had to pay for it nonetheless to avoid drama; this felt like a robbery. Lastly the couch in my room had visible stains on it and I couldn't sit on it. Overall, the reception attitude made a difference with their friendly and professional conduct.

Dear Njabulo, We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry for the problem with soft drink. Probably I was somenthing that was put in your account wrongly. When this happen and the client say that he doesn't consummed, we cancel the product. Thank you again for sharing you experience with us and we hope see you soon! Sincerely, Cordialmente, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

Great hotel

Customer review rating 4.4/5

Roberta L. Families - 20/12/2019 Confirmed reviews ALL

Room was big and clean. Great service.

Dear Roberta, We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Rocha - General Manager Novotel & Ibis RJ Porto Atlântico

A comfortable place to stay

Customer review rating 4.4/5

Shuyi Z. Friends - 18/11/2019 Confirmed reviews ALL

We enjoyed the clean room, friendly staff, good security and inside restaurant 24 hour. While, besides a port, few interesting site is in neighborhood, even no convenience market in walk area.

Dear Shuyi Z., We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialmente, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

Nice

Customer review rating 4.4/5

Ravi K. Business - 15/11/2019 Confirmed reviews ALL

Staying experience is ok. I lost the invoice and I asked for it but they sent in Portugese. I need in English. My address: Level 50, Tower 2, Petronas Carigali Sdn Bhd Kuala Lumpur, - 50088 Malaysia

Dear Ravi, We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. Your invoice it was sent by our e-mail. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

Ok, but I was expecting a little more for the Platinum status.

Customer review rating 4.4/5

Anonymous Business - 05/11/2019 Confirmed reviews ALL

Hi, I had just received my new Platinum card and I was expecting what it would be the new Welcome Amenities? Unfortunately I did not receive anything new despite the welcome drink. I suppose the reception desk did not check my status or there is nothing different from the Gold status to expect more? Better luck next time.

Dear Roberto Mitsio K., Thank you for taking the time to tell us about your experience at the Novotel RJ Porto Atlântico. . I saw here that you have an upgrade. You room initial it was one twin beds and it was trade for one double bed with ocean view. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialmente, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

very comfortable and afordable

Customer review rating 4.4/5

Roy Couples - 24/10/2019 Confirmed reviews ALL

restful after Ilha grande

Dear Roy, We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luciano Rocha - General Manager Novotel & Ibis RJ Porto Atlântico

Such a huge disappointment

Customer review rating 4.4/5

Anonymous Friends - 22/10/2019 Confirmed reviews ALL

We were a group of 6 people who went to Rio for a 8 day trip. Always stayed at Novotel chains across the world, and so opted for this in Rio too. Was a huge disappointment after the stay. To start with, 90% of the staff members can’t communicate in English. Was a huge barrier even to ask for water. Second, their breakfast. The food was extremely average. Their breakfast area was so dirty and looked like it was never cleaned for months. The plates and cups had food all over them and never seemed to have been washed. The area is definitely not the safest. Even though reviews say you can walk to downtown and it’s extremely nice neighborhood, you cannot step out after dark. Extremely unsafe. Thank god for Uber! Overall was disappointed with this stay in spite of spending so much money.

Good

Customer review rating 4.4/5

Nathalia T. Business - 20/10/2019 Confirmed reviews ALL

The new receptionist Lucas is very kind and helpful. I had problems with the card to access the elevators and to access my room, having to return to the reception 4 times before someone goes with me to see the door was not working, the elevator works on a trial and error basis. Restaurant personnel and food are very good and varied. Water could be delivered filtered at reception at least, to avoid using so many small plastic bottles, thinking on the environment.

Customer review rating 4.4/5

Tracey Couples - 17/10/2019 Confirmed reviews ALL

Great spot to stay...staff very helpful and obliging. Uber did seem to have a little trouble finding main entrance.

Very satisfied as usual

Customer review rating 4.4/5

John T. S. M. J. Solo - 07/10/2019 Confirmed reviews ALL

Very satisfied as usual. First time at this property. I`d recommend the front desk to provide clear directions about parking. THe valet is not needed. You can go around and park yourself at the underground parking lot and pay directly. Hotel should provide information about the choice of either using the valet or self parking.

Dear John Terrell S Mota J., We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, about Parking payment must be made directly at the parking lot. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialmente, Luciano Rocha - Gerente Geral Novotel Porto Atlântico

Practical hotel

Customer review rating 4.4/5

Erick G. Couples - 16/09/2019 Confirmed reviews ALL

Novotel Porto Atlantico is a good hotel with a trendy decoration. It was our second time for a short stay (1 night).

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico

Wonderful

Customer review rating 4.4/5

Anonymous Couples - 02/09/2019 Confirmed reviews ALL

Congratulations, the staff are very kind and attentive.

Dear Mr. Fernando , We very much appreciate your comments regarding your stay at the Novotel Rj Porto Atlantico. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will be happy if you want to leave your comment on our page in. We are sure other customers will appreciate your comments. Direct link: https://www.tripadvisor.co.uk/UserReviewEdit-g303506-d11…-Novotel_RJ_Porto_Atlantico-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html. Once again we appreciate your feedback and look forward to welcoming you again soon in our hotel. Sincerely, Luciano Rocha – General Manager Novotel & Ibis RJ Porto Atlantico

Hotel not clean

Customer review rating 4.4/5

Anonymous Couples - 28/08/2019 Confirmed reviews ALL

Not at Novotel expectation level. Breakfast seats dirty, breakfast not good, gym not maintain

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Luciano Rocha - Gerente Geral Novotel & Ibis RJ Porto Atlântico
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