Mercure Edinburgh Haymarket Hotel
Mercure Edinburgh Haymarket Hotel 4 stars
Customer review rating (ALL Rating)
4.1/5
232 reviews
ALLSAFE approved hotel
Description
Hotel extras
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Less than a 10-minute walk to Haymarket train station
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Less than a 10 minute walk into Edinburgh Old Town
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Located nearby EICC, making it ideal for business guests
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Central location, with plenty of nearby transport links
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On-site fitness centre available to all hotel guests
Hotel location
Mercure Edinburgh Haymarket Hotel
38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom
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LOTHIAN BUSES:
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By plane
EDINBURGH AIRPORT At 11.27km / 7 miles
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By train
EDINBURGH HAYMARKET At 0.8km / 0.5 miles
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By train
HAYMARKET STATION At 0km / 0 miles
GPS:55.943985, -3.209553
Companies
- ANDERSON STRATHERN 0 km / 0 mi
- AON 0 km / 0 mi
- BANK OF SCOTLAND 0 km / 0 mi
- BLACK ROCK 0 km / 0 mi
- BREWIN DOLPHIN 0 km / 0 mi
- CLYDESDALE BANK 0 km / 0 mi
- GRANT THORNTON 0 km / 0 mi
- HYMANS ROBERTSON 0 km / 0 mi
- IBM 0 km / 0 mi
- LLOYDS 0 km / 0 mi
- PWC 0 km / 0 mi
- SCOTTISH WIDOWS 0 km / 0 mi
- SHEPHERD WEDDERBURN 0 km / 0 mi
- STANDARD LIFE 0 km / 0 mi
- WOOD MACKENZIE 0 km / 0 mi
Exhibition and convention centre
- EICC 0 km / 0 mi
Hotel services
Check-in from - Check out up to
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
BAR Non contractual photo
Breakfast Non contractual photo
Our accommodation(s)
Comfort Double Rooms Non contractual photo
- Max. number of persons: 2
- Coffee/tea making facilities
Comfort Twin Rooms
- Max. number of persons: 2
- Coffee/tea making facilities
Comfort Double Rooms with sofa bed
- Max. number of persons: 3
- Coffee/tea making facilities
Privilege Rooms with sofa bed
- Max. number of persons: 3
- Coffee/tea making facilities
Privilege Rooms
- Max. number of persons: 2
- Coffee/tea making facilities
Our guest reviews
Our guest reviews for
Mercure Edinburgh Haymarket Hotel
100% genuine reviews from our guests
Find out moreCustomer review rating 4.5/5
Jack O. Couples - Confirmed reviews ALL
Stayed for 2 nights and the room was immaculate, staff were very helpful at all times especially Lihua, and the hotel was in a stellar location not far from the city centre
TripAdvisor rating 4.0/5
Go619176 TripAdvisor review
Friendly, helpful & professional welcome. Room was as expected - modern decor, clean & comfortable. Good location. Get breakfast at Loudons round the corner & recommend a Whisky sour at Tiger Lily, George St! Thoroughly enjoyed our 2 nights in Edinburgh ;)
Dear Guest, Thank you for the wonderful comments. We are delighted that you enjoyed your stay at Mercure Edinburgh Haymarket. We look forward to welcoming you back next time you’re in Edinburgh. Kind Regards, Reservation Team
Customer review rating 3.0/5
John E. Business - Confirmed reviews ALL
The hotel is well situated and clean. Check in and check out were both slow although there was no queue; perhaps this was due to inexperienced staff or inefficient procedures. Whichever, it's frustrating. My impression, compared to previous stays at Mercure hotels, is that the quality of the offering has declined. This hotel was of a similar standard to a Novotel. Some of this is due to lingering Covid restrictions and some due to cost saving initiatives, the prime example being, not making up the room without guest request. As a Gold member, I am promised, and expect: - Priority Welcome - See above - Early check-in or late check-out - Not offered - Welcome drink - Not offered
Customer review rating 5.0/5
David Families - Confirmed reviews ALL
The hotel is only a short walk from Haymarket station, the room was a good size and well cleaned, and all the staff were friendly and helpful.
Customer review rating 3.5/5
L. Families - Confirmed reviews ALL
Booked for 2 nights on a trip to Scotland for my son's first visit. The Reception area is inviting and there were 2staff on when we arrived. Asian lady so nice and friendly getting us a hot chocolate on request as we were soaked through. The other member ended up being equally nice to us (polish guy) and he was really working hard to please guests. The room 018 I was a bit disappointed with as I had written in some time before and said I would appreciate a view as a special trip for 7 year old. The room was clean however. On next morning I asked if room could be cleaned as per info left in room explaining about Covid. The bed was but nothing else replenished including towels, and drinks. I was suprised to see pizza boxes still there and rubbish and glasses etc. However the polish guy on Reception brought towels and drink and biscuit for my son within 5 minutes. Breakfast was a good choice. First day better as went very early. Second day no hash browns for son or ham and nowhere near as much choice (was told stock issue) In terms of location, Tesco Express literally 3 minutes away and some great brunch type places. The Crescent has a nice little park area to sit in minutes away. I ended up having to book another night from 7.30pm to 10am as our train home cancelled in the afternoon. This was quite stressful as my son was distraught and I was unable to sort it with a Manager and had the frustrating experience of having to sit on their computer to book with his assistance. In the circumstances have to say the Manager was very matter of fact and not fully appreciative of my son's distress (Neurodiverse condition) whereas credit to Kenneth who was very in tune with the upset we were experiencing and recognised £120 for another night was adding to my distress as I had just £140 available to me. Perhaps a discretionary gesture of a piece of toast for my son in the morning may have been kind from the hotel in very unexpected circumstances ( we were in effect stranded in Scotland as no trains to Liverpool at all) I would stay there again but would consider VOCO or alternate local hotels
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