ibis Saigon Airport

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ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 99 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • "Free airport transfer service (Advance booking required) "

  • "Day-use room option available (Direct booking only) "

  • "24/7 dining service: At restaurant and in room "

  • "Beautiful outdoor roof-top pool and bar with Airport view "

  • "Wellness center available: Steam & Sauna, Gym "

Hotel location

ibis Saigon Airport

2 Hong Ha Street
70000 Ho Chi Minh
Vietnam

Telephone +84 28 3848 5556

Fax +84 28 3848 5558

Contact email

  • By plane

    TAN SON NHAT At 0km / 0 miles - Shuttle free

GPS:10.813508, 106.665704

Congress centre

  • CONVENTION CENTER 11 km / 6 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is open 24 hours/day, available with savory and sweet dishes whenever hunger may strike.

Your meetings and events

Ibis Saigon Airport is located in the corporate district of Tan Binh. It has 4 meeting rooms that can host up to 217 guests. All are equipped with modern audiovisual equipment.

Room descriptions and layouts

6 

meeting rooms

From 1 to 217 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis Saigon Airport

100% genuine reviews from our guests

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ALL Rating  4.5/5  99 reviews

TripAdvisor Rating  4.5/5  776 reviews

Certificate of excellence 2022

Overnight Stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Good experience. The only comment I have was it appeared there was a smoke smell in the room, particularly from the bathroom

Dear Brad E., We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. For the smoke smell from the bathroom, we should have change your room sooner if you report this situation to us. Please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely yours, Marc DUPUIS General Manager

Care , space , location and Great GM Marc

Customer review rating 5.0/5

Adib K. Business - Confirmed reviews ALL

At Ibis Saigon Airport, you can have the choices of spacious rooms , as well as enjoying the Swimming pool Sauna & Steam Modern Gym All come at very great value for money

Dear Mr. Adib K., We very much appreciate your great comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive your positive feedback. I am very sorry for not being able to welcome you that time and rest assured that our full team is dedicated to provide you with the best service available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely yours, Marc DUPUIS, General Manager

Best Airport Hotel with good support from Front Dest

Customer review rating 4.5/5

Thomas P. T. Families - Confirmed reviews ALL

It was a perfect stay for 1 night. Mr. Triet Front Dest team and his team were providing great assistance with high hospitality spirit.

Dear Thomas Phu T., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Marc DUPUIS General Manager

My favorite hotel

Customer review rating 5.0/5

Binh H. Friends - Confirmed reviews ALL

Good stay. I enjoyed the best customer service here. The staffs were so nice, so friendly, so helpful, so polite. I’d like to have the upper management to recognize all the staffs at this location since they are so good. I can’t remember all of the names but i can name few of them like Trung, Nam, Dat…i stayed there little bit long, and they even upgraded my room so I could experience the higher room’s quality. They made me feel like home. Very welcoming. I stayed at ibis for the last couple years but the staffs this time really made me impressed. And I will definitely stay again when I go back to Vietnam next time.

Dear Binh H., Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “your favorite hotel” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely yours, Marc DUPUIS General Manager

Always Satisfied...

Customer review rating 5.0/5

Leon C. Business - Confirmed reviews ALL

Always satisfied in every stay. Thank you for the room upgrade. Well located. Friendly and helpful staff. Smooth check in and check out. Free ride going to the airport. Surely, to stay again in one of your hotels...

Dear Mr. Leonard C., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I shared your comments with our team, especially Nam and Joy. I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience and I am sorry for my late reply. We hope your next visit will be as pleasant as the previous one. Sincerely yours, Marc DUPUIS, General Manager

Walk from airport and friendly staff

Customer review rating 4.5/5

Jr Business - Confirmed reviews ALL

I stayed overnight, walked from airport. Good breakfast and workout room

Dear John R., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very closed to Tan Son Nhat International Airport. Our guest satisfaction is utmost important to us and we always try to make sure you feel the most well-being while staying with us. Positive feedback from satisfied clients knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely yours, Marc DUPUIS General Manager

In front of airport and beautiful room

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I stay one night for my transit to Paris, it is always a pleasure to stay at Ibis Saigon airport. Staffs are friendly and helpful. Location is good, near to shopping mall.

Dear Kiri Pascal U., We very much appreciate your comments regarding your stay at ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 3.5/5

Truong B. Business - Confirmed reviews ALL

- Nice room, suitable for stay alone, business trip - Staff are very nice and supportive - breakfast is simple, no much to choice - Will suggest to my colleague when go business trip to HCMC

Dear Truong B., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Marc DUPUIS General Manager

always good stay!!

Customer review rating 5.0/5

James Solo - Confirmed reviews ALL

Mr Trung and Nam and all FO team arranged everything so well for me, cant wait for my next stay!!

Dear Jian Ping W., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. I will share your comments with all staff, especially the Front Office team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Great service

TripAdvisor rating 5.0/5

CbClovis TripAdvisor review

Staff here give great service, We were 2 hours trying to get through airport health declaration and visa etc, and they were still waiting for us outside arrivals with a ride to the hotel in the early hours of the morning. Breakfast buffet was not running, but we hope that on our next stay it will be returned, as this used to be one of the best breakfasts around.

Dear CbClovis, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Good Location, Very close to Saigon Airport

Customer review rating 3.5/5

Bualuang Business - Confirmed reviews ALL

Nice and friendly staff. But almost facilities are under construction.

Dear Bualuang, Thank you very much for choosing the ibis Saigon Airport for your Stay in Ho Chi Minh City. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. We will ensure to share this feedback with our F&B team member and provide better training to improve our guest services while maintaining the professional skills. Please rest assured we will not let such problem occur again. We hope you will give us another chance to serve you in the future and show you our improvements. Best regards, Marc DUPUIS General Manager

The service was not good, waiting for 20min at airport for pickup cause you dont have your own car have to use grab, thats not professional.

Customer review rating 2.0/5

Jame Business - Confirmed reviews ALL

The room was not clean as I thought

Dear H. The Hoang, Thank you very much for choosing the ibis Saigon Airport for your Stay in Ho Chi Minh City. I am very sorry for the delay regarding your airport pickup. The experience you described is not reflecting our usual quality of service. For the cleaning, we should have change your room in case and I am surprised we do not have any records of this incident. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. Please rest assured we will not let such problem occur again. We hope you will give us another chance to serve you in the future and show you our improvements. Best regards, Marc DUPUIS General Manager

Rain kills your data

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

When there is a timeout on the credit card machine it doesn't mean the customer doesn't have money but instead with all the credit card machine having the same effect maybe you should realise there is something wrong with the system. Let the customer stay the night and try again tomorrow.

Dear Mr. Kwok Wai C., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Please allow me to express my sincerest apologies for the credit card issue you experienced upon arrival. Rest assured that we will reinforce the training of our team to avoid future miscommunication. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Marc DUPUIS, General Manager

Good stay, Good service

Customer review rating 5.0/5

Julie C. Solo - Confirmed reviews ALL

My room is very cute and large. I love it but a little bit noise at night. Overall, I love all. Will turn back for staycation.

Dear Mrs. Oanh Hoang Nguyen C., We very much appreciate your comments regarding your stay at the ibis Saigon Airport and sorry for our late reply. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Marc DUPUIS, General Manager

Great staff, super location for flying the next day

Customer review rating 5.0/5

Satisfied C. Couples - Confirmed reviews ALL

My husband and I needed a hotel for an overnight stay as we were to fly the next morning.

Dear Roger William H., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Marc DUPUIS, General Manager

Good stay

Customer review rating 4.5/5

R. Business - Confirmed reviews ALL

I stayed for 3 days self isolation. Airport pickup and check in process was efficient and well arranged, considering I brought many luggages and I just contacted the hotel early in the morning. The meal service was also nice and delivered in timely manner. Laundry was also quick and satisfactory. Probably the hotel should provide more bottled water during the self isolation.

Dear Mikael R., Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “Excellent” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcome you back in the near future at ibis Saigon Airport. Best regards Marc DUPUIS General Manager

Excellent Customer Services

TripAdvisor rating 5.0/5

mylinh1892022 TripAdvisor review

- The hotel is located at a convenient location because it is next to Tan Son Nhat airport - Always get Friendly Welcome from the Front Desk team - Rooms and beds are very clean, so it gave me a good sleeps as if I was at home. - Although the food is limited because of the difficult time of the Covid epidemic, there are always delicious Combos, according to European and American tastes, at an affordable price - What I feel more than happy during my stay at Ibis Saigon Airport, that there is a Starbucks Coffee counter, so it is very convenient for me to meet my family and friends here - --- I would like to especially thank to Kim Chi (Director of Sales),Trung (Front Manager) and all the staff, for their help and advice me during my staying at the hotel recently. Yes, I will definitely come back here again and I want to spread this inspiration to everyone.

Dear mylinh1892022, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Memorable stay!

TripAdvisor rating 5.0/5

parijatprasun Business - TripAdvisor review

It was truly a memorable stay for me. I loved the Studio Room with a big refrigerator and microwave very much. The breakfast service was just perfect for me. The room had the awesome sweet bed. The staff were very helpful and friendly. Thank you very much for the hospitality.

Dear parijatprasun, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Convenient hotel

TripAdvisor rating 5.0/5

Raymondcc34 Business - TripAdvisor review

Excellent location, only 5 minutes to and from the airport, free shuttle bus, good breakfast, nice swimming pool and steam room. No matter from the receptionist at airport or hotel, housekeeping, waitress of restaurant, all staffs are very polite and kindness

Dear Raymondcc34, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

Happy To Be Back

TripAdvisor rating 5.0/5

eddyl1107 Business - TripAdvisor review

To Ibis Saigon Airport Team I am very happy to be back again, always pleased with the services provided by the Team. Special thanks to Miss My for her care and helpfulness, always smiling. Keep up the good work, Ibis Saigon Airport Team and Happy Tet 2020.

Dear eddyl1107, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

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