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ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City Hotel 4 stars

Customer review rating 4.4/5 1,500 reviews

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ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City
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+ 11 Services

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Stylish atmosphere

  • Panoramic river view and city view

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEON Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast included in the price
  • 2 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna Paying
Business services
  • 5 Meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95
Yongsan Gu
04372 seoul
korea, republic of

Tel: +820222237503

Fax: (+82)222237778

Check-in from 15h00

Check out up to 12h00

  • INCHEON INTERNATIONAL AIRPORT : 

  • By plane

    GIMPO At 22km / 13.67 miles

  • By plane

    INCHEON At 57km / 35.42 miles - Shuttle paying

  • By train

    SINYONGSAN STATION At 0.7km / 0.43 miles

  • By train

    YONGSAN STATION At 0.3km / 0.19 miles

GPS :37.531809, 126.96286

Companies

  • ARAMCO 6.0 km / 3.73 mi
  • BASF 5.0 km / 3.11 mi
  • CARL ZEISS 4.0 km / 2.49 mi
  • DAIMLER 5.0 km / 3.0 mi
  • DB SHENKER 4.0 km / 2.49 mi
  • DHL 3.0 km / 1.86 mi
  • EMBASSY OF SRILANKA 11.0 km / 6.84 mi
  • EXXON MOBIL 7.0 km / 4.35 mi
  • GGGI 6.0 km / 3.73 mi
  • GSK 0.5 km / 0.31 mi
  • LS NETWORKS 0.5 km / 0.31 mi
  • MSD 3.0 km / 1.86 mi
  • SHELL 5.0 km / 3.11 mi
  • UNESCO 5.0 km / 3.11 mi
  • YONGWON TRADING 5.0 km / 3.11 mi

Your meetings and events

ibis Styles offers the latest modern convention facilities: 2 Grand Ballrooms equipped with extra-large media walls, 3 meeting rooms boasting of cutting-edge audiovisual systems.

Room descriptions and layouts

5 

meeting rooms

From 1 to 1,800 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Audio and video equipment

  • Lectern

  • Podium

  • WIFI access

  • Airconditioned meeting room

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our restaurants and bars

IN STYLE

Type of cuisine: International

In Style is an all-day dining spot with dynamic and lively ambience. The restaurant offers various classy Korean and Asian dishes at reasonable prices. In Style has a pleasant Kids Room and an open terrace, so it is ideal for family dining.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

A LA MAISON DELI

Type of cuisine: Cafe

ibis Styles features a newly opened French bakery 'A la maison deli' in the lobby floor, where you can enjoy our signature items, ring doughnuts and raspberry croissants, in a fresh, stylish environment.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,500 reviews

tripadvisor

TripAdvisor Rating 4.5/5

200 reviews

Nice staff and beautiful view hotel

TripAdvisor rating 5.0/5

wonseok9408 Family - 13/08/2020 TripAdvisor review

I stayed in the hotel last week using my free night award. Check in count staff was so nice and clam. She really tried to explain about hotel and facilities So i could understand all of them even the hotel was very spacious. if you have some tier they treat well with funny presents. I used junior suite room where have beautiful view. you can watch the Han river and normal Korean's life.

Dear wonseok9408, We are delighted to read your kind words after your stay at Ibis Styles Yongsan. It is heartening to learn you were wowed by the kindness of our staff. Rest assured that I will share your comment accordingly since this will be a truly motivation to them! Thank you for sharing with us your feedback. You are more than welcome in our hotel and we look forward to seeing you soon. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Great location. Excellent service. Great value for money. Would return again.

Customer review rating 5.0/5

Shegan I. Couples - 24/02/2020 Confirmed reviews ALL

Overall, I was very pleased with the service-orientation of the staff. The location was excellent and I considered the facilities to be of high quality with exceptional value for the price. I feel that the hotel exceeded my expectations.

Dear Shegan Lee I., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

Perfect

Customer review rating 5.0/5

Sonia Solo - 22/02/2020 Confirmed reviews ALL

I really enjoyed staying at this hotel, it was very clean (which is so important for me), located in a great area, and the concierge was very friendly even though I only spoke English! Honestly there was nothing that could have been done better - I thoroughly enjoyed my stay and would come back again.

Dear Sonia W., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

premium experience

Customer review rating 5.0/5

Tima Solo - 16/01/2020 Confirmed reviews ALL

This is a very unique experience from ibis and definitely great surprises how good the hotel was.

Dear Christina L., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

Poor service attitude

Customer review rating 1.0/5

Victor Friends - 25/12/2019 Confirmed reviews ALL

Skeet Nam had black face, showed poor customer service skill， didn’t explain check in information to us, such as check out time, restaurant information, breakfast time⋯

Comfortable and pleasant stay

Customer review rating 4.5/5

N A. Business - 22/12/2019 Confirmed reviews ALL

The best part of the stay was the breakfast. Everything else was pretty nice too. Would love to return.

Dear Narayan A., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(nine)

comfort

Customer review rating 4.5/5

Dukjo Y. Business - 16/12/2019 Confirmed reviews ALL

comfort

Y. Deuk Jo님께, ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Duty Manager Byun Seunggu(Nine)

Good location; great facilities

Customer review rating 4.0/5

M. W. C. Families - 13/12/2019 Confirmed reviews ALL

Enjoyed the hotel sauna thoroughly with the green tea hot pool, cold pool and sauna room. Gym also has a great view! Counter staff were friendly. Room was comfortable but they kept changing the towels daily despite instructions to hang it up if we don't want it to change. Had issues with some aspects of the room e.g. leaking toilet and low battery for safety box, but both issues were dealt promptly. It would also be great to add a floor towel just outside the shower. Concierge staff tried to be helpful but I had difficulty communicating with them in English. They could help with simple request like direction to places but are unable to help with other more complex stuff e.g. recommendation for places to visit/eat or making reservations at another Accor hotel or asking if there are dining privileges for Accor members etc. Was also surprised to learn that there was no dining privileges for Accor members (as oppose to online). Not sure what happened or if it was a communication issue. Appreciated the welcome drinks and snacks for members but it would be good not to give alcohol (was it beer?) Location wise, a very good choice as it is walking distance to Yongsan station. We could travel easily using the metro and buses nearby - both towards the bustling Seoul city centre as well as the quieter Han River side. Would definitely stay here again during our next visit.

Dear Wei C. M., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

Weekend stay in Seoul

Customer review rating 3.5/5

Andreas Friends - 01/12/2019 Confirmed reviews ALL

Great hotel, located close to the inner city, vibrant Itaewon and Hanam. Hotel staff is very kind, efficient and experienced with a great smile. Hotel is brand new.

Dear Andreas R., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu

Good for business travel

Customer review rating 4.0/5

K., T. H. Business - 25/11/2019 Confirmed reviews ALL

The accommodation has been used for business travel, and satisfied on room condition, amenities, and quality of breakfast. I am willing to suggest it to my neighbors.

K. Tae Hwan님께, ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Duty Manager Byun Seunggu(Nine)

Training Manager

Customer review rating 3.0/5

C. Business - 18/11/2019 Confirmed reviews ALL

The check-in takes me long time, and the staffs were not helpful enough, no greetings and welcoming smile. And I had lost one of my sunglasses during my stayed which i put it in my room. Hope it can investigate on this issue.

Dear Siew Inn C., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Byun Seunggu(Nine)

Clean and Comfort Business Stays

Customer review rating 3.5/5

Camiellia Business - 18/11/2019 Confirmed reviews ALL

Room was clean and well maintained with basic amenities. I was sharing the room with my colleague, the bathroom design is too open for me and I felt a little inconvenient and lack of privacy. If you are staying here for leisure with family or loved ones, it would be more convenient. Novotel room design is made more suitable for sharing or business stays, not so for Ibis. Breakfast buffet is boring and they served same dishes every single days and I ate the same thing for 6 days. Overall stay was nice and comfortable with nice beddings, good airport bus location for easy drop off. CU store is really convenient.

Dear Mei Loon C., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

Excellent

Customer review rating 5.0/5

Anonymous Business - 16/11/2019 Confirmed reviews ALL

Excellent

Dear Shailima R., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

Excellent experience

Customer review rating 4.5/5

Monica R. Business - 11/11/2019 Confirmed reviews ALL

Great location. Very close to the Yongsan subway station and very convenient bus 6030 service to Incheon airport. Very clean and excellent breakfast. the only thing I would improve is the access to the Sauna on 6F. You need the key that is on the first floor. Would be better to have access to the sauna on 6F with the hotel room key.

Dear Monica R., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis styles Seoul Yongsan Front Office Manager Dean Kwon

The worst service ever I had in such a nice hotel

Customer review rating 0.5/5

Whe Families - 07/11/2019 Confirmed reviews ALL

My child broke the glass cup at night. I called the front desk whether they can change the room because my child walk the room with bare foot. The answer was no. Instead they sent us cleaning guy. We left the room during his cleaning. After he cleaned the room, we came back and found glass debris on the bed and floor. We gave up calling again and cleaned by ourselves. When we checked out next day, they charged for broken glass. We will never come back again.

Dear Yu T., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Byun Seunggu(Nine)

Mistakenly booked into Ibis rather than Novotel

Customer review rating 0.5/5

Anonymous Business - 06/11/2019 Confirmed reviews ALL

Very basic room. Poor amenities.

Dear Brian Christopher C., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Byun Seunggu(Nine)

Great Hotel

Customer review rating 5.0/5

Worrawit Business - 23/10/2019 Confirmed reviews ALL

Great hotel and great services.

Dear Worrawit K., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

Very nice, modern hotel with comfortable Bett

Customer review rating 4.5/5

Robert Business - 19/10/2019 Confirmed reviews ALL

Fast check in and check out, room with a nice view and looks very modern and attractive to me. Sleeped well and enjoed the breakfast

Dear Robert W., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager Byun Seunggu(Nine)

PATHETIC

Customer review rating 1.0/5

Gaurav K. Business - 15/10/2019 Confirmed reviews ALL

Stay was ok, but staff should me atleast supportive, we were 4 persons stayed for 1 month and we asked to provide veg breakfast in the morning (noodles with veggies) which was not given. 7th floor restaurant manager and one staff (Annie Kim) were not supportive. I think you have separate rules and regulations for each & every guest. I have been denied to step in restaurant with IBIS room sleepers (and asked to change it immediately which I did) and on the next minute two people were not even questioned doing the same. Your staff is not even ready to provide yellow label tea in the room instead of bogus green tea. I would never recommend my fellow colleagues to stay in IBIS and we have a lot of travel in this year and coming year in seoul, rather we would go for Novotel.

Dear Sai Chander V., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Byun Seunggu(Nine)

The Location is Good, But the Front Desk Staff is ''So-So''

TripAdvisor rating 4.0/5

rockychengcheng Friends getaway - 12/09/2019 TripAdvisor review

Good Location, next to Yongsan Station and the i-Park mall Clean Room Good View , either Han River or the Namsan Tower But the front desk staff is ''so-so'' I arrived at 2 for check-in The staff said the check-in time should be 3 it is only an hour I didn't see if there was any difficulties for the to ask us to wait for one more hour with rooms available they finally agreed to check-in for us but I really felt disappointed they should have been more helpful instead of pretending to be doing us a very very big favour to us I am not making a unreasonable request, it is just checking-in one hour earlier with plenty of rooms available I checked-in at 7 in the morning for free in the Novetel in Myanmar in July 2019 and that is what we called a good service

Dear Rocky Cheng Cheng, Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duty Manager Byun Seunggu(Nine)

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