Hotel - Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

5.0/5 294 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

3M4.5 km / 2.8 mi BAYER7.5 km / 4.66 mi EMBASSY OF UAE4 km / 2.49 mi GENERAL MOTORS45 km / 27.96 mi IBM4.5 km / 2.8 mi L3 COMMUNICATION4.7 km / 2.92 mi SOLVAY10 km / 6.21 mi US ARMY AND MILITARY2 km / 1.24 mi
AIRBUS20 km / 12.43 mi DAELIM INDUSTRY5.3 km / 3.29 mi GENERAL ELECTRIC12 km / 7.46 mi GSK0.5 km / 0.31 mi JOHNSON AND JOHNSON0.5 km / 0.31 mi PHILIP MORRIS INTL4.5 km / 2.8 mi THYSSENKRUPP10 km / 6.21 mi

Exhibition and convention centre

COEX17 km / 10.56 mi

Your meetings and events

Grand Mercure offers the latest modern convention facilities: 2 meeting rooms boasting of cutting-edge audiovisual systems.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CINTAMANI 1 30 m2 3 m 0 0 12 0 0
CINTAMANI 2 34 m2 3 m 0 0 12 0 0
    • Screen
    • Audio and video equipment
    • Lectern
    • Podium
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Modern ambiance, very spacious suite with a comfortable high-end king-size bed, a separate work area, washer/dryer and full kitchen, LED TV & free Internet. Up to 2 adults & 1 child.

  • 196 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Full kitchen
    • Microwave in room
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 ALL Rating 1,746 reviews

Our guest reviews for
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 294 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Swc Couples - 29/11/2019 Confirmed reviews ALL
« Almost perfect »

Everything was perfect except one thing. The bathrobe in the bathroom smelled like cigarettes.

Anonymous Families - 23/11/2019 Confirmed reviews ALL

Excellent—one of the most pleasant and hospitable properties I have ever stayed at

Anonymous Families - 22/11/2019 Confirmed reviews ALL
« Surprisingly good »

New, five star quality rooms. I enjoyed the honeycomb at the breakfast buffet, the furnishings of the rooms and the generally good, new and clean condition. The hotel was quiet and felt private. Only aspects that could be improved were having a firmer pillow and more consistent quality of service staff. Some were good, some seemed inexperienced.

Mavis K. Friends - 21/11/2019 Confirmed reviews ALL
« Excellent facilities and services »

Very satisfying experience.

Mike Business - 20/11/2019 Confirmed reviews ALL
« The high level of service, the accommodations and the food were all outstanding. »

It started with my flight being delayed and I had pre-arranged transportation from the airport to the hotel. I called the hotel to hopefully get my transportation changed to match my new flight plans. The team members were extremely helpful and successfully made the changes which was a great relief to me as I worried about changing my flight plans. Such great service from your team! Rooms were very comfortable, clean and welcoming.

H. Business - 18/11/2019 Confirmed reviews ALL
« Better than Expected! »

Fantastic. Particularly, all of your staff are very kind and principled.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and taking your precious time to share feedback with us. We are highly appreciated your kind review. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan catches every opportunity to delight our valued guests through our authentic service. It was our great pleasure to read your compliments, which will inspire my team. Once again, thank you so much for your recent stay and sharing your kind comments. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Yongsan Seoul

Ibrahim A. Business - 17/11/2019 Confirmed reviews ALL
« Professor & Advisor »

The hotel very clean, the staff are cooperative and helpful and smiling. The food is satisfying everyone irrespective of his origin of faith. The hotel room is very spacious and have all essential things traveler need . Very close to subway and train-station., downtown. I really value the money I paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibrahim A., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Yongsan Seoul

Vladimir Solo - 16/11/2019 Confirmed reviews ALL
« Fairly OK »

The overall experience was good even though there is a few details that can be and should be improved... No taxi service? Hard to get a taxi can come to the door...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimir, Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do provide the taxi service at the hotel lobby upon request. However I am afraid that if you call the taxi by the application in the guest room by choosing the location, the address might be indicated on the back road of the hotel. Therefore, we do recommend the guest typing the name of the hotel; Grand Mercure instead of choosing the location in order to have a taxi at the door. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Yongsan Seoul

Greg Business - 13/11/2019 Confirmed reviews ALL
« Great Stay, Wish I Could Have Stayed Longer! »

It was a wonderful experience. Excellent customer service, amenities, food. I couldn’t have asked for more!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Greg, We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Sunny P. Business - 06/11/2019 Confirmed reviews ALL

The room was very clean and I love the linen of the bedroom. It was very fresh and good quality. The location was good and I liked the airport shuttle stop right in front of the lobby. My favorite was the sauna on 5th floor, it was good memory to soaking myself in the hot tub after my tight schedule to refresh my body. The breakfast buffet was so so... well, I meant it was okay but not good enough compare to the price what I paid. Other than that, it was pleasant trip. Thanks!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistant Front Office Manager Front Office Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Marika Families - 03/11/2019 Confirmed reviews ALL
« A splendid journey in Seoul »

The hotel was excellent on service, food, room, ambient cleanliness, concierge, courtesy of all the employees, everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Marika, We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistance Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Family - 03/11/2019 TripAdvisor review
« Fantastic hotel to stay in Seoul with the family »

The hotel was fantastic under every point of view,, facilities, services, rooms, cleanliness food, courtesy location... We just loved it ! Definitely we will choose it again when back to Seoul and we recommend it for family trips

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Marika M Thank you for choosing Grand Mercure Ambassador Hotel and Residences Seoul Yongsan as your Seoul hotel of choice. It is wonderful to see how well we took care of you and to know that all aspects of our service is from the check in to check out, as well as facilities, rooms, cleanliness food and courtesy location. On behalf of the entire team, we remain at your service at any time and we cannot wait until you return back to Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Warm regards, Hasmin Hwang as Hotel Manager

Anonymous Business - 02/11/2019 Confirmed reviews ALL
« GREAT CONCIERGE AND FRONT DESK SERVICE AND CONSIDERATION! »

THE HOTEL STAFF ARE VERY UNDERSTANDING AND HELPFUL. ROOM FACILITIES BETTER THAN MOST HOTELS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Warm greetings from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan and taking your precious time to share feedback with us. We are highly appreciated your kind review. Grand Mercure Ambassador Hotel and Residences Seoul Yongsan catches every opportunity to delight our valued guests through our authentic service. It was our pleasure to read your compliments which will inspire my team including me. Once again, thank you so much for your recent stay and sharing your kind comments. If travel brings you back to Seoul in the near future, I hope that we will have the pleasure of welcoming you back to Grand Mercure again. Best regards, Jennifer Song Assistance Front Office Manager

Joseph M. Families - 31/10/2019 Confirmed reviews ALL
« Loved the hotel, especially the staff. »

The hotel staff did an exceptional job making us feel welcome and assisting us in our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph James M. JR, We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Song Assistance Front Office Manager

Shai Business - 30/10/2019 Confirmed reviews ALL
« It was a great experience »

I really loved the hotel and the room, the facilities the great and the price is reasonable My only complaint was that it was very hard to adjust the temperature of the water in the shower (it was either too hot or too cold)

Vicky S. Business - 22/10/2019 Confirmed reviews ALL
« Felt like home »

Great, clean and a feeling of being home.

Shea D. Couples - 15/10/2019 Confirmed reviews ALL

The hotel staff were very helpful and accomadating to all of our needs. We thoroughly enjoyed our stay!

Anonymous Families - 14/10/2019 Confirmed reviews ALL

we had an unremarkable stay. unfortunately we were not able to participate in any fireworks events and were even kicked off of the terrace on the 2nd floor. the roof garden was closed. the room was clean and taff were friendly, as expected.

Leo Friends - 09/10/2019 Confirmed reviews ALL
« Very satisfied experience »

every thing is perfect

Anonymous Families - 08/10/2019 Confirmed reviews ALL
« Amazing!! »

Jack Jung and Irene from concierge provided excellent service. So did Jin Kim, Philip and Ethan. Jinny from F&B was great as well. The hotel has top notch service.

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