Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 712 reviews

Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

ALLSAFE approved hotel

Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Telephone +82 2-2223-7500

Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

A LA MAISON WINE & DINE

An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.

Your meetings and events

Grand Mercure offers the latest modern convention facilities: 2 meeting rooms boasting of cutting-edge audiovisual systems.

Room descriptions and layouts

2 

meeting rooms

From 1 to 12 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Modern ambiance, very spacious suite with a comfortable high-end king-size bed, a separate work area, washer/dryer and full kitchen, LED TV & free Internet. Up to 2 adults & 1 child.

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa

Non contractual photo

  • 3 persons
  • 65 m² / 699 sq ft
  • Bedding 1 x King size beds

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  712 reviews

TripAdvisor Rating  5.0/5  516 reviews

Exceptional Stay

Customer review rating 5.0/5

M. G. Solo - Confirmed reviews ALL

Incredible amenities, lovely staff and excellent service. I have stayed at many hotels - I have never encountered service of this level. The staff at the Grand Mercure Ambassador are absolutely exceptional. Everything was taken care of perfectly from arrival to departure.

Good Stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The stay was good overall. Things on the response side can be improved upon.

A great place to stay and feel like home in seoul.

TripAdvisor rating 5.0/5

Abdulla A Business - TripAdvisor review

Great place, super hospitality, very clean place, great front desk and housekeeping. I would especially thank lena lee in front desk and in regards of managing the house keeping Geum Sun Hong is a great person to speak to and she will handle all issues. The women called Choi lan ok is very peaceful and great with all people, she is very kind and used to clean our room every single day with a happy cheerful face. Thanks to all people here they made us feel like home. A special thanks to all front desk working, they served all our needs and in a very professional way.

Dear Abdulla A Warm greeting from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for taking the time to write such a lovely review about your stay. I really do have a team(Lena, Geum Sun and Lan ok) that pride themselves on delivering Tripadvisor award winning service, so I am very pleased to hear that you felt our service and facilities did not let you down. We strive to provide our customers with highest quality all the time and please stay tuned.☺️ Yours sincerely, Daeil Lee as Front Office Manager

Outstanding Accomodation in All Aspects

TripAdvisor rating 5.0/5

MatthewG987138561047 TripAdvisor review

An exceptional stay at a terrific hotel. The staff are helpful, kind and pleasant. Truly the best hotel staff hospitality I have ever encountered. The amenities, decor, food / drink, housekeeping and guest service were all absolutely excellent. I would recommend this hotel to everyone.

Dear MatthewG987138561047, Warm greeting from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for taking the time to write such a lovely review about your stay. We strive to provide our customers with highest quality and facility all the time and please stay tuned.☺️ Yours sincerely, Daeil Lee as Front Office Manager

Not a 5 star hotel experience

Customer review rating 2.0/5

Yw Couples - Confirmed reviews ALL

The hotel view from the website description was very different from the actual view. And the communication was pretty bad.

Dear Yw, Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

In partnership with TripAdvisor

Other web-users rate our hotel

  • 98 reviews 9.1/10 Location
  • 265 reviews 9.5/10 Room
  • 216 reviews 9.6/10 Service
  • 109 reviews 9.2/10 Cleanliness
  • 72 reviews 9.5/10 Comfort
  • 53 reviews 9.5/10 Vibe
  • 50 reviews 8.6/10 Amenities
  • 47 reviews 8.6/10 Breakfast

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