Customer review rating (ALL Rating) 4.7/5 712 reviews
Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
Cheongpa Ro 20 Gil 95, Yongsan Gu
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Access: 300 m / 0.19 mi 3 min walk
Access: 700 m / 0.43 mi 12 min walk / 3 min drive
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An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.
Grand Mercure offers the latest modern convention facilities: 2 meeting rooms boasting of cutting-edge audiovisual systems.
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Modern ambiance, very spacious suite with a comfortable high-end king-size bed, a separate work area, washer/dryer and full kitchen, LED TV & free Internet. Up to 2 adults & 1 child.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 5.0/5
M. G. Solo - Confirmed reviews ALL
Incredible amenities, lovely staff and excellent service. I have stayed at many hotels - I have never encountered service of this level. The staff at the Grand Mercure Ambassador are absolutely exceptional. Everything was taken care of perfectly from arrival to departure.
Customer review rating 4.0/5
Anonymous Families - Confirmed reviews ALL
The stay was good overall. Things on the response side can be improved upon.
A great place to stay and feel like home in seoul.
TripAdvisor rating 5.0/5
Abdulla A Business - TripAdvisor review
Great place, super hospitality, very clean place, great front desk and housekeeping. I would especially thank lena lee in front desk and in regards of managing the house keeping Geum Sun Hong is a great person to speak to and she will handle all issues. The women called Choi lan ok is very peaceful and great with all people, she is very kind and used to clean our room every single day with a happy cheerful face. Thanks to all people here they made us feel like home. A special thanks to all front desk working, they served all our needs and in a very professional way.
Dear Abdulla A Warm greeting from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for taking the time to write such a lovely review about your stay. I really do have a team(Lena, Geum Sun and Lan ok) that pride themselves on delivering Tripadvisor award winning service, so I am very pleased to hear that you felt our service and facilities did not let you down. We strive to provide our customers with highest quality all the time and please stay tuned.☺️ Yours sincerely, Daeil Lee as Front Office Manager
Outstanding Accomodation in All Aspects
TripAdvisor rating 5.0/5
MatthewG987138561047 TripAdvisor review
An exceptional stay at a terrific hotel. The staff are helpful, kind and pleasant. Truly the best hotel staff hospitality I have ever encountered. The amenities, decor, food / drink, housekeeping and guest service were all absolutely excellent. I would recommend this hotel to everyone.
Dear MatthewG987138561047, Warm greeting from Grand Mercure Ambassador Hotel and Residences Seoul Yongsan! Thank you very much for taking the time to write such a lovely review about your stay. We strive to provide our customers with highest quality and facility all the time and please stay tuned.☺️ Yours sincerely, Daeil Lee as Front Office Manager
Not a 5 star hotel experience
Customer review rating 2.0/5
Yw Couples - Confirmed reviews ALL
The hotel view from the website description was very different from the actual view. And the communication was pretty bad.
Dear Yw, Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Song Assistant Front Office Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price