Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Novotel Ambassador Seoul Yongsan - Seoul Dragon City 5 stars

Customer review rating (ALL Rating) 4.4/5 608 reviews

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Hotel extras

  • Located at the heart of Seoul, Yongsan is close to many popular landmarks

  • Directly connected to Yongsan station, the largest railroad and subway station in Korea

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • Restaurants, bars, convention spaces, and entertainment facilities in the Seoul Dragon City co

ALLSAFE approved hotel

Hotel location

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.53177, 126.9631

Telephone +82 2-2223-7502

Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Novotel Ambassador Seoul Yongsan offers venues for an intimate board meeting to a residential event of up to 1800 delegates: 2 Grand Ballrooms equipped with extra-large media walls. Located on the 3rd or 5th floor of the Convention Tower, the Grand Ballrooms are an ideal venue for special events such as weddings, exhibitions, meetings, and conferences. SHILLA which is at least 68m² boardroom style meeting rooms is an incredible venue, perfect for VIP board meetings. It can accommodate up to 30 people and is equipped with state-of-the-art facilities perfect for any size meeting.

Room descriptions and layouts

7 

meeting rooms

From 1 to 1,800 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Looking to book a romantic getaway? Book our contemporary rooms at Novotel Seoul Yongsan featuring a spectacular view of Han River and Mount Namsan or the city. Enjoy upgraded lifestyle with complimentary access to indoor pool, sauna and fitness center. Discover spacious, contemporary and adaptable Novotel rooms designed for natural living. All our rooms mixed modern decor, ergonomic comfort and high end facilities: Work area, LED TV, minibar, free Internet, and access to fitness center.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  608 reviews

TripAdvisor Rating  4.0/5  183 reviews

Good stay and well located

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I have stayed in the hotel several times in the last three months and every time has been great. I left an item on one visit and seamlessly received it during my next.

Dear Greg M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donald Cha Assistant Front Office Manager

Great Hotel Room and Service

Customer review rating 4.5/5

Siying Solo - Confirmed reviews ALL

Very friendly staff, room, and facilities were great and sufficient. Room service food price was reasonable, and taste was nice.

Dear Si Ying Lee, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donald Cha Assistant Front Office Manager

I would love to stay again this hotel as i was happy overall however customer service MUST improve

TripAdvisor rating 4.0/5

JihyunScheiber Families - TripAdvisor review

Size of room was really big. Washing machine was very useful as we stayed 7 nights and had few washing done while we stayed, and this is one of the reason we choose this hotel. We stayed 28th floor with city view and the view was so nice. I truely enjoyed the view. We also loved that room had Nespresso coffee machine And i liked the hotel used shampoo, Conditioner & body wash dispenser in the bathroom so no more plastic bottles. Nice enough size of bathroom and separate toilet was good too However i was very disappointed by staff services. The hotel says 4.5 star hotel but i would only give 4 star or even 3 star for staff service. Only one number to connect any hotel staff and most of time they can not speak English well so most of time, i have to make a call as im Korean. When we arrived the hotel on the first day, there was no one in the concierge and no one helped us to took our big suitcases. And i was traveling with my parents so the help would be great but there was none. When my parents left the hotel, we asked hotel to book us taxi and the staff did not even helped my parent's suitcase when taxi arrived. He was busy looking at his phone. Very very disappointed! Also noticed there was no English Breakfast tea or black tea so i called guest service and they said they do not have it. I found this was very strange that international hotel do not have English Breakfast tea as most western people (mainly English speaking countries) drinks this tea as Korean drinks coffee. On that last day of our stay, I was very happy with customer service. The male staff who helped us out on 7th Sep 2022 around 12 pm. He was very very polite and opened the taxi door and put our suitcases in the taxi. He didnt need to do that but he insist to helped us which i was very impressed as i did not have a good customer service experience while im stayed this hotel. Thank you Mr (sorry i didnt catch his name)

Well located and staffs are all very kind

Customer review rating 4.0/5

Hyejin K. Families - Confirmed reviews ALL

Overall is good but cleaning needs to be improved as we can see several hairs when we entered to our room after done the check in

Dear Hyejin K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donald Cha Assistant Front Office Manager

Amazing experience

Customer review rating 5.0/5

Annabelle A. V. Friends - Confirmed reviews ALL

Tim Bae was an amazing concierge we could not have asked for a better person to handle all of our directional questions. He went above and beyond and we both felt very well looked after.

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Other web-users rate our hotel

  • 423 reviews 9.5/10 Location
  • 579 reviews 8.3/10 Room
  • 343 reviews 8.2/10 Service
  • 254 reviews 9/10 Cleanliness
  • 138 reviews 8.9/10 Breakfast
  • 61 reviews 5.4/10 Pool

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