Novotel Suites Ambassador Seoul Yongsan Hotel 5 stars

Customer review rating 4.4/5 969 reviews

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ALLSAFE approved hotel

Novotel Suites Ambassador Seoul Yongsan
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Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with semi kitchen

  • Luxurious premier lounge

  • Panoramic river view and city view

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • SaunaPaying
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Copy/print service available
Information message

Hotel location

Novotel Suites Ambassador Seoul Yongsan

Cheongpa Ro 20 Gil 95
Yongsan Gu
04372
seoul
korea, republic of

Tel: +820222237501

Fax: (+82)222237778

Check-in from 15h00

Check out up to 12h00

  • INCHEON INTERNATIONAL AIRPORT : 

  • By plane

    INCHEON At 57km / 35.42 miles - Shuttle paying

  • By train

    SINYONGSAN STATION At 0.7km / 0.43 miles

  • By train

    YONGSAN STATION At 0.3km / 0.19 miles

GPS :37.53177, 126.9631

Companies

  • AMADEUS 3.0 km / 1.86 mi
  • ANBANG 4.0 km / 2.49 mi
  • EMBASSY OF POLAND 6.0 km / 3.73 mi
  • EMBASSY OF ROMANIA 5.0 km / 3.11 mi
  • EMBASSY OF RUSSIA 5.5 km / 3.42 mi
  • GIVADAN 14.5 km / 9.01 mi
  • INDONESIA EMBASSY 3.5 km / 2.17 mi
  • INTEL 4.0 km / 2.49 mi
  • L OREAL 13.0 km / 8.08 mi
  • LEGO 9.5 km / 5.9 mi
  • PWC 0.5 km / 0.31 mi
  • ROLLS ROYCE 12.0 km / 7.46 mi
  • SEVERANCE 5.0 km / 3.11 mi
  • ST MARY S HOSPITAL 7.0 km / 4.35 mi
  • THE RATHEON COMPANY 5.4 km / 3.36 mi
Companies

Your meetings and events

Novotel Suites offers the latest modern convention facilities: 2 Grand Ballrooms equipped with extra-large media walls, 5 meeting rooms boasting of cutting-edge audiovisual systems.

Room descriptions and layouts

7 

meeting rooms

From 1 to 1,800 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

An unforgettable experience! Large, well-designed, the suite includes a separate lounge and a bathroom. It offers unbeatable facilities: King bed or 2 Single beds, work area, washer, dryer, microwave, LED TV, free internet. Up to 2 adults and 1 child.

JUNIOR SUITE WITH 1 KING SIZE BED

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft
  • Views: River side, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

JUNIOR SUITE WITH 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft

DELUXE SUITE WITH 1 KING SIZE BED

  • Max. number of persons: 3
  • Area: From 66 m² / 710 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)
Suites

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a premium all-day buffet restaurant inspired by lively food markets found around the world. The spacious dining center presents a wide variety of gourmet dishes inspired by local cultures and recipes.

PREMIER LOUNGE

Type of cuisine: International

Located on the 40th floor, the spacious Premier Lounge offers breathtaking views of the city. The perfect place for dinners, meetings and celebrations.

The 26

Type of cuisine: International

The brasserie <THE 26> features a variety of food menus & cocktails. You can also enjoy a panoramic city view during the day and glittering night view in the evening.

PREMIER LOUNGE

Non contractual photo

Located on the 40th floor, the spacious Premier Lounge offers breathtaking views of the city. The perfect place for dinners, meetings and celebrations.

MEGA BITES

Non contractual photo

Mega Bites is a 'lobby casual bistro' in a relaxed atmosphere.

Our guest reviews for
Novotel Suites Ambassador Seoul Yongsan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

969 reviews

tripadvisor

TripAdvisor Rating 4.5/5

156 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fine hotel

Customer review rating 4.4/5

K. Solo - 20/11/2020 Confirmed reviews ALL

Everything was excellent.

Dear Dong Ryeol K., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excellent hotel

TripAdvisor rating 4.5/5

haico v Business - 20/10/2020 TripAdvisor review

excellent hotel close to yongsan station, which makes it easy to travel throughout Seoul. Rooms are very modern and comfortable. No noise and a good bed make it a pleasure to stay. Around the hotel all is quiet in the evening, so if you are looking for lively entertainment it's a 5 min taxi ride.

Dear haico v, We thank you very much for sharing your recent experience at Novotel Suites Ambassador Seoul Yongsan. We are glad that you enjoyed the proximity of Yongsan subway and train station, the modern and comfortable room and the quality of our bed. At Novotel, it is our commitment to provide exertional service and it is heartening to learn that you were wowed in your global experience with us. We look forward to welcoming you back in the near future! With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Friendly staff, but insufficient hardware.

TripAdvisor rating 4.5/5

hoonssss 18/10/2020 TripAdvisor review

I don't understand that there is no smart TV function and Netflix. I was also disappointed the brand of Bluetooth speaker in the room. Please increase the drink options at the lounge. But most of staff was nice and kind.

Dear hoonssss, Thank you for sharing with us your recent experience in the Novotel Suites Ambassador Seoul Yongsan. We are sorry for any inconvenience we have may caused you regarding the TV and the Bluetooth speaker in the room. Kindly note that our 55 Inch TV and Bluetooth speaker, are similar compare to others Novotel around the world following the standards. It is well noted concerning the drink options. Your comment has been shared accordingly in order to improve the quality of our service quickly. We are glad to learn that our staff was nice and kind. I will definitely share your kind words, and I am sure this will be the best recognition to them. You are more than welcome for another stay with us. Warm regards, Maxime Beyer Cluster Guest Experience Manager

Evrything is just normal

Customer review rating 4.4/5

Anonymous Business - 26/09/2020 Confirmed reviews ALL

There is no any of particular service so everythig is just normal. The crew in there is not kind. And the TV in a room is not good enough to watch.

Was good staying

TripAdvisor rating 4.5/5

yundo01jung 21/08/2020 TripAdvisor review

It was good experience. I could feel the hospitality from the hotel from the bigining. The room condition was good and food as well. The one thing.. Manggo Binggu was not available due to the sold out.. that thing I was little bit upset. Thank you for the service anyway.

Dear yundo01jung, We thank you very much for your feedback after your recent stay in the Novotel Suites Ambassador Seoul Yongsan. It is heartening to read your kind words such as ''was good staying'' or ''was good experience''. At Novotel, we strive for excellence, and we are delighted to see that all our efforts have been duly recognized. We are sorry for any inconvenience caused of the Mango Bingsu. Indeed, it is not available anymore, and we will definitely improve our communication on it. Once again, thank you, and we look forward to welcoming you back in the near future. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Great stay at Novotel Ambassador Seoul Yongsan

TripAdvisor rating 4.5/5

Robert G 06/07/2020 TripAdvisor review

Room and beds were comfy. Great location . . . walking distance to Yongsan Station, which is both a train and subway station, and to I-Park Mall, which has everything. Friendly staff. Special thanks to Mr. Maxime Beyer, the Guest Experience manager who gave us a personal tour. Pool was awesome and so was the fitness center. No complaints.

Dear Robert G, Thank you very much for your nice words. We truly appreciate and please, rest assured that I will share your praise of words with Maxime. You are more than welcome for another great stay at Novotel Ambassador Seoul Yongsan. With best regards, Sangjun Oh Cluster Hotel Manager Novotel & Novotel Suites Ambassador Seoul Yongsan

great hotel excellent stay.

TripAdvisor rating 4.5/5

Rony K Business - 09/06/2020 TripAdvisor review

The Novotel suites has excellent and modern rooms space and facility, I was upgraded to a very nice corner suite with nice living room and separate bedroom all in best and condition, its perfect for business and leisure easy to access via the near Yongsan KTX station. The hotel team is very supportive and helpful, Highly recommend defiantly revisit.

Dear ronnyco1, Thank you for taking the time to review our hotel after your recent visit in Seoul. It is a delight and heartening to read ''great hotel excellent stay''. We are glad to learn that from the modern room, the proximity of Yongsan KTX station, to the supportive and helpful team, you have enjoyed your stay with us. Please, rest assured that I will personally share your comments with everyone and I am sure this will be the best motivation to them. Do not hesitate to contact me at maxime.beyer@accor.com, during your next visit with us. We look forward to welcoming you back in the near future. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Great Value for Money and Really Nice Hotel

Customer review rating 4.4/5

Garry M. Business - 14/02/2020 Confirmed reviews ALL

Great stay with friendly welcome and check-in. The room was great and everything was so modern and clean. It was great value for money. Loved the bar up at the higher level too.

Dear Garry m., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Good stay

Customer review rating 4.4/5

Luis Couples - 08/02/2020 Confirmed reviews ALL

Generally ok but an unplesant situation the first night due to jetlag and the in lighting system which was not explained to us in advance and the night personnel on the phone said they couldn’t do anything. The cleaning lady the next morning kindly helped us very professionally. Our room booked was great, a junior suite, amazing view but without breakfast, as all rooms are offered. The price of breakfast was quite high (30e pp)Ok, it is a 5 star hotel and the choice was good, but at least I would have liked to read in the hotel description online more about it or have being offered about. For the rest of things: amazing pool, sauna, wellness area. We were happy to stay!

Dear luis f., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Wonderful stay and excellent housekeeping

Customer review rating 4.4/5

Terran T. Families - 03/02/2020 Confirmed reviews ALL

Good location, walk distance to the shopping mall. Many restaurants located nearby. Hotel was clean and everything in perfect order. The room was spacious, clean and equipped with moden facilities. Staff was friendly, polite and helpful. Housekeeping was professional and gave us constant concern for our comfort. Thanks to the cleaning service for 35th floor by Mrs. Hwang Sun Ae. Thanks again for the excellent hospitality and outstanding service. I recommend this hotel for either vacation or business travel.

Dear Yirui T., Thank you very much for sharing with us, your recent experience in the Novotel Suites Ambassador Seoul Yongsan. It is truly heartening that you had a wonderful stay. It's a delight to read your praise of words mentioning the good service from the housekeeping team. Especially from Mrs. Hwang. Please, rest assured that I will share your comment with her and I am sure she will glad to know that her daily hard work to strive for perfection, has been duly recognized. We hope to have a chance to welcoming you back in our hotel in the near future. Once again, thank you. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

3rd time here

Customer review rating 4.4/5

Gw Couples - 29/01/2020 Confirmed reviews ALL

Always clean room, nice gym and sauna, easy access from the airport bus 6030 and ticket could purchase in the front desk with bus schedule.

Dear Chia Hsin W., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

As always an amazing stay

Customer review rating 4.4/5

Anonymous Solo - 23/01/2020 Confirmed reviews ALL

A very enjoyable and trouble-free stay (as always)

Dear Dmitrij S., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Above average experience with high cost value

Customer review rating 4.4/5

Kejian H. Friends - 17/01/2020 Confirmed reviews ALL

I have stayed at hotels in this complex many times, but it’s my first time trying the Novotel Suites. Overall the experience was satisfying as usual. With the location and the hotel facility and service, it’s very high value. However, I do hope that information regarding the hotel is more clear on its English website. I was hoping to access the executive lounge, but learned it’s at an extra cost upon check-in. It’s okay, but I just hope we can find these kind of information from hotel website.

Dear Kejian H., Thank you for sharing your recent feedback after your recent stay with us. Thank you for mentioning that overall, the experience was satisfying as usual. It is heartening. I am sorry for any confusion caused. Indeed, the Deluxe rooms do not allow lounge access. Let me share your feedback with the team concerned, in order to avoid the issue in the future. We hope to welcome you back in our hotel soon. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Service is great. But need to improve.

Customer review rating 4.4/5

Minjoon J. Business - 12/01/2020 Confirmed reviews ALL

On Jan 1st or 3rd i went out around 2am and i saw 1 reception female employee is almost lay down on her chair (sit slide) infront of reception(front desk). Even her leg is widely opened. I can understand its to tired work during mid night. But its not look great. Please make blind or curtain for shower area. This is not cheap motel or sexual hotel. Its too much embarrassing to take shower and use toilet !! 1월 1일 또는 3일 새벽에 호텔로 들어오고 있는 도중에 프론트 데스크에 근무하는 여성 직원 분께서 두다리를 활짝 열고 거의 누워있는 듯한 자세로 앉아 있는 것을 보았습니다. 새벽 근무가 피곤은 하겠지만 최소한 손님들이 지나가는 그것도 프론트데스크에서 그렇게 앉아 있는것은 아닌것 같아 이렇게 코멘트를 남깁니다. 또한 화장실과 샤워실에 블라인드 또는 커텐을 요청 드립니다. 저렴한 모텔 또는 섹스 관광을 하러 오는 곳도 아닌 곳인데 샤워실과 화장실 벽을 그렇게 통유리로 다 보이게 하는 것은 아닌것 같습니다. 이 부분은 최악인것 같습니다!!

Dear Minjoon J., Thank you for letting us know your feedback during your recent visit here in Novotel, it is a regret to know that you have experienced an isolated circumstance. I am very sorry we let you down on the front desk attitude at night. We do not in any way condone for such behavior from any team member. Excellence is what we strive to be known for; therefore, it was never our intention to leave you with a less than favorable impression. Regarding the bathroom in the room, kindly note that we have a sliding door to separate the bedroom. The shower room and toilet are both equipped with a glass door. Again, on behalf of the team, I would like to apologize to you for this discomfort. It would be a pleasure to welcome you back to our hotel, when we will strive to make your stay more seamless and enjoyable. Yours sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

It was a great service.

TripAdvisor rating 4.5/5

pendo1040 Couples - 11/01/2020 TripAdvisor review

I had a wedding and stayed for my departure. After getting married at the time of reservation, I left a message saying, "I can't go on my honeymoon and leave the country right away." Honestly, I didn't expect much. Because the service at Daegu Novotel was a mess on the day of the wedding, I didn't expect it. However, the room that had to be assigned to 36 floors was up on the 39th floor of Han River View and sent us wine and chocolate. And it was very kind.

Dear pendo1040, We are delighted to learn that we provided a great service during your stay in the Novotel Suites Ambassador Seoul Yongsan. Congratulations once again for your wedding! It truly warms our heart to read that we were able to meet your expectations and make your stay worthwhile. Thank you for sharing your kind words. We look forward to welcoming you back in our hotel! Don't hesitate to contact me at maxime.beyer@accor.com. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Room condition was wonderful.

Customer review rating 4.4/5

Anonymous Families - 31/12/2019 Confirmed reviews ALL

I arrived hotel at the checking lobby. An employee at the desk gave us favor to check in early so that out kids nicely enjoying the hotel. Thank you for the consideration!

Dear Mijeong K., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Small junior suite at Novotel Suite ambassador

Customer review rating 4.4/5

Jae P. Couples - 23/12/2019 Confirmed reviews ALL

Conveniently located Novotel in Yongsan area, Seoul. Since it’s connected with Yongsan station by a roofed bridge, it’s convenient in rain/snow. Junior suite can be slightly tight if you wish to eat in the room as the dining area is very tiny. Not suitable for a new couple as everything is clearly heard from the toilet. A bit embarrassing.

Heart of Seoul

TripAdvisor rating 4.5/5

Yankee0482 Business - 13/12/2019 TripAdvisor review

Perhaps one of the best hotels in South Korea - new, great amenities, wonderful food, and located nearby all the places you want to to see. Best part are the amazing views facing the Han River - you literally have a birds eye view of the entire city.

Dear Yankee0482, It is a delight to learn we are one the best hotel in South Korea. You wonderful words mentioning the great amenities, the wonderful food, the amazing view, are very heartening. Thanks you very much for sharing your comments with our TripAdvisor community, about your recent experience in our hotel. I will certainly share your comments with the team, and I am sure they will be glad to know that their daily hard work, striving for excellence, has been duly recognized. We hope to have a chance to welcoming you back in the near future. Do not hesitate to contact me at maxime.beyer@accor.com. With our warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City
Customer review rating 4.4/5

Jaehyun K. Business - 27/11/2019 Confirmed reviews ALL

In general, it was nice hospitality, and I stayed comfortable. Sometimes the parking registration did not work, but it was fine this time.

Dear Jaehyun K., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive guest feedback. I will share your comments with our team. I am sure that this feedback will strive to continuously improve the quality of our services especially regarding the parking system, breakfast and welcome drink as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Service not up to standard

Customer review rating 4.4/5

Y. S. Business - 12/11/2019 Confirmed reviews ALL

Overall the service is considered ok. Room service is good (one time do not have face towel, and another round bathrobe is gone until I call customer service to bring one Breakfast dining is not that good. Waitress do not have good attitudes and the food is no standard. For example, the harsh brown is marsh (it doesn't serve as piece, fried egg is full with oil). This is not up to standard.

Dear S. Y., Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations, especially service and food quality at our breakfast restaurant, please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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