Sofitel Singapore Sentosa Resort & Spa Hotel 5 stars

Customer review rating (ALL Rating) 4.2/5 19,901 reviews

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Sofitel Singapore Sentosa Resort & Spa
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+ 25 Services

Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

  • Multi-award-winning Sofitel SPA with expansive outdoor spa garden

  • Spoil your kids with meals and fun activities with MyKids Package

  • Unwind with an unique beverage experience with MyGlass package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road
Sentosa
099891 singapore
singapore

Fax: (+65)62750228

Check-in from 15h00

Check out up to 12h00

  • MRT - CIRCLE LINE:  Circle Line CC29 HarbourFront Station

  • MRT - NORTH EAST LINE:  North East Line NE1 HarbourFront Station

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS:1.24517, 103.827905

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Offering an innovative blend of sophisticated facilities and superior organisation, from customised setups to state-of-the-art technology, Sofitel Sentosa's 7 spaces are illuminated with daylight and provide flexible arrangements for every occasion.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.

Room descriptions and layouts

meeting rooms

From 1 to 280 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Sofitel Sentosa's exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements for a rejuvenating staycation and retreat. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

19,901 reviews

TripAdvisor Rating 4.5/5

4,021 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

In a different world

Customer review rating 5.0/5

Eileen C. Solo - 28/11/2021 Confirmed reviews ALL

I had a peaceful time working in the room except the fire drill. It lasted for quite a duration while I was taking calls for work. I was a little taken aback that the furniture is quite old and the balcony is a bit rundown.

Good location but outdated

Customer review rating 1.5/5

Ulrik H. Couples - 28/11/2021 Confirmed reviews ALL

Outdated. Room lacking, fix no milk for coffee, towels weren’t hung nicely pillows also arranged as if somebody had already been on the bed. Overall for the price the hotel is outdated and not does not come close to what you’d expect for the money you pay

Tired rooms, poor quality food at Kwee Zeen, poor value for monry

Customer review rating 2.0/5

L. Y. Y. Families - 28/11/2021 Confirmed reviews ALL

I had previously been to this property a few times before Sofitel took over and loved it for its quiet and serene setting. However this time, our experience was bad. Our room was not ready by 3pm, and the reception staff kindly helped me find another room when I told her I need a place for my baby to nap. The room was musty smelling though. There were stains on the carpet and rust marks in the tub. The bed was comfy though. We had dinner at Kwee Zeen and we arrived just before 6pm and asked if they were ready. The staff at the door said they were, but when we went in, there were no serving staff at the buffet stations till 6.15. One of the wait staff tried to help to serve food, but she did not know how to make the rojak so she just dished out rojak ingredients and handed the plate back to us without mixing them together. The chicken wings were charred to a crisp, the sambal on the stingray tasted like it just came out from a bottle. The fried kway Teow was limp and salty and lacked flavor. It was the worst hotel buffet I’ve been to in Singapore. For the price we paid for the family luxury room, I will definitely not return. There are much better options for the same price point.

Poor Coordination & Poor Food

Customer review rating 2.0/5

Cherian M. Couples - 28/11/2021 Confirmed reviews ALL

I have booked through Klook but unfortunately it was not in your system. Food was not good. Hotel staff voluntarily provided the Hi Tea since it was my 25 Wedding Anniversary. Unfortunately, the Staff in Leba informed that he never received such a request. So, it was very disappointing for my Wife & me. The Staffs @ Reception (including the one who told me to go Leba) asked me to go another day for the Hi Tea. This is for very unacceptable. Hope, Sofitel Singapore never do such unpleasant experience to other customers in future. With Regrets, Cherian

Good stay

Customer review rating 3.5/5

Dorian D. Couples - 28/11/2021 Confirmed reviews ALL

Issues with shower and some USB or power plugs Construction noise outside the suite Rest was all good

A good break for my wife, the pool was nice.

Customer review rating 3.0/5

Marc Couples - 28/11/2021 Confirmed reviews ALL

We booked a package with Klook and it was inclusive of a set lunch & a 3 course dinner. We stayed at Sofitel for our 12th year Anniversary and was looking forward to the dinner as the lunch was pretty good. To our disappointment, the 3 course dinner ended up being a local hawker buffet, not what we both expected and signed up for. We were only informed about this when we reached the restaurant at our reserved timing. Food was OK but definitely not the setting to celebrate an Anniversary.

Good location

Customer review rating 3.5/5

Anonymous Families - 27/11/2021 Confirmed reviews ALL

Situated near the tanjong beach which makes it a very convenient location to enjoy the Sentosa beach activities.

Honour elite status but can improve on service

Customer review rating 3.5/5

Sop Families - 27/11/2021 Confirmed reviews ALL

Staff took into consideration birthday request - birthday cake was prepared well! Elite status was honoured, very grateful for it :) Managed to use stayplus for prestige suite. Service was unfortunately very slow and I had to wait for a very long time for my request to be fulfilled. Ended up calling up another time after approximately 30mins of the initial request.

An excellent getaway staycation

Customer review rating 5.0/5

Tim C. Families - 27/11/2021 Confirmed reviews ALL

The hotel has maintained a high level of excellence in all aspect. Friendly staff and nice resort feel atmosphere. Special thanks to Maeve & Adilah - front desk, Suju - house keeping, Shane - restaurant, Johari - Gym, Idil - Pool for making our annual family staycation a special and memorable one, especially during this COVID pandemic. Keep up the good work!

Quiet and restful

Customer review rating 4.5/5

Wee F. Couples - 27/11/2021 Confirmed reviews ALL

Had a good rest, enjoyed the quiet ambience and environment

Serene place to come back to

Customer review rating 4.5/5

Boo C. Families - 27/11/2021 Confirmed reviews ALL

Excellent dining and facilities we wanted. Good shuttle for shopping at Vivo when we changed plans because of rain. One feedback. The mattress was not as firm and my wife had a bit of backache in the morning.

Great stay

Customer review rating 4.5/5

Zk Couples - 27/11/2021 Confirmed reviews ALL

Proposed to my partner this trup. Guest relations were very accomodating and made our stay very memorable.

Good stay

Customer review rating 4.0/5

Connie Families - 27/11/2021 Confirmed reviews ALL

Check in was a breeze, daily housekeeping was done every morning while we are out for breakfast. Breakfast spread is great but the buffet dinner spread on weekdays is quite limited, by the third night my kids didnt want to have dinner there anymore.

Good stay but pillows need improvement

Customer review rating 3.5/5

Wilson Families - 27/11/2021 Confirmed reviews ALL

The rooms are nice and clean. The bed is comfortable but the pillows needs improvement. Staff is helpful.

Good Office Break

Customer review rating 4.0/5

Gerard Families - 27/11/2021 Confirmed reviews ALL

good way to spend time for my son’s birthday though room wise its just fine

Another relaxing getaway

Customer review rating 5.0/5

Jj M. Solo - 27/11/2021 Confirmed reviews ALL

The Sofitel Sentosa has been my go-to staycation hotel this year and has not disappointed. It is one of the few hotels in Singapore that feels like an escape from Singapore without leaving. The staff are bubbly, friendly and even remembered me from past stays. The food, especially from The Cliff, is fantastic. I could not have asked for a better staycation escape!

Disappointing Service

Customer review rating 2.5/5

Kun Families - 27/11/2021 Confirmed reviews ALL

Disappointing service from The Cliff, Le Bar and Breakfast buffet.

Another Comfortable Stay

TripAdvisor rating 5.0/5

PearlySim Business - 13/11/2021 TripAdvisor review

This is my 10th stay at the Resort. Comfortable and gives me good setting for my video conference meetings as well. It'd be great if the HDMI ports are working and that the TV could be used as an extended monitor. However, the TV setting were set to disallow that. That is a likely area for improvement. Other than that, all's good.

Happy Halloween

TripAdvisor rating 5.0/5

KKChia 04/11/2021 TripAdvisor review

My wife and I were so happy to take a break to join in the Halloween VIP Experience at Universal Studio in Singapore. So our first choice resort to put up during the weekend definitely is Sofitel of Sentosa. Because of the greenery and quiet environment. Also another key reason was the Resort Team will always warmth and friendly. Thank you so much for your excellent services that made us felt like ‘Home’ every times. Front/PR: Farah, Kelly, Indra Concierge: Aaron, Hafiz, Rahman, Steven Cliff: Andy, Mani, Chef Jeremy, Julianne, Mildra, Agnes, Scarlett, Tasha, Jason, Joshua, Bee Lan, Timothy, Kelly Pool: Edill, Marcus, Jing Wei(Lifeguard) Kwee: Suman, Shane, Kour, Jia Hui Gym: Johari. Housekeeping: Lu Chau

Restful though itchy

TripAdvisor rating 4.0/5

zhuoyann 02/11/2021 TripAdvisor review

Sofa on which my boy slept on was likely having some Bugs or dust mites in room 452 We otherwise enjoyed our stay Food was good Swim pool was lovely Drinks were great at Lebar Food was yummy Except noodles we had should have some cut chilli or sambal and lime to make it better and tastier Appreciate May care and attention fr Lebar . Fish spa was the highlight for the kids Late checkout was a bonus Parking was free so that’s great too Didn’t go anywhere cos the hotel was just too comfy to head anywhere else

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