Sofitel Singapore Sentosa Resort & Spa Hotel 5 stars

Customer review rating 4.2/5 17,486 reviews

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Sofitel Singapore Sentosa Resort & Spa
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+ 25 Services

Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

  • Multi-award-winning Sofitel SPA with expansive outdoor spa garden

  • Spoil your kids with meals and fun activities with MyKids Package

  • Unwind with an unique beverage experience with MyGlass package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Reception open 24 hours a day
  • Early Check InPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road
Sentosa
099891 singapore
singapore

Tel: +6567088310

Fax: (+65)62750228

Check-in from 15h00

Check out up to 12h00

  • MRT - CIRCLE LINE :  Circle Line CC29 HarbourFront Station

  • MRT - NORTH EAST LINE :  North East Line NE1 HarbourFront Station

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :1.24517, 103.827905

Your meetings and events

Offering an innovative blend of sophisticated facilities and superior organisation, from customised setups to state-of-the-art technology, our 7 meeting spaces are illuminated with daylight and provide flexible arrangements for every occasion.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.Set against a stunning backdrop of the South China Sea in a tranquil resort ambience, let every moment be flawlessly designed with your personal InspiredMeetings Planner committed to execute your event down to the finest detail.

Room descriptions and layouts

7 

meeting rooms

From 1 to 280 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Meeting room

  • Videoconferencing

  • Indoor and Outdoor facilities

  • Audio and video equipment

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

LUXURY ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY FAMILY ROOM, 1 King Bed and 1 Twin Beds

Accessible room
  • Max. number of persons: 6
  • Area: From 72 m² / 775 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY GARDEN ROOM, 1 King Size Bed, Garden view

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY GARDEN ROOM, 2 Single Beds, Garden view

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THE CLIFF

Type of cuisine: Italian

Indulge in authentic flavours of Italy paired with a breathtaking sea view and stellar service. The Cliff dishes out an extensive selection of handmade pizzas, pastas and other Italian favourites delicately paired with the finest selection of premium wine

Menu (PDF)

Lunch

12:00 - 05:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

Exciting, authentic and always fresh. Kwee Zeen tempts and delights with its endless variety, sumptuous offerings and extensive views of the pool and South China Sea. Indulge in pan-Asian specialties, classic French cuisine and an extensive beverage list.

Menu (PDF)

Lunch

07:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEBAR

Non contractual photo

This chic bar is a cozy setting for meeting friends, relaxing with a drink and savoring the ambiance. Inspired by colonial-era pavilions, LeBar's airy décor and plush furnishings invite you to linger over coffee and shared plates. At night, live music and

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

17,486 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,478 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Amazing service staff

Customer review rating 4.5/5

C. M. L. Couples - 08/04/2021 Confirmed reviews ALL

We stayed for one night. From start to end, we met many of your staff and every one of them were friendly, attentive, well informed and enthusiastic. We chatted with a few of them during our dining. Your resort is very lush, we enjoyed the manicured and green compound. However, we found our room slightly musty. Overall, we had a lovely staycation at your resort. Thank you

Can be better

Customer review rating 3.0/5

Karen Couples - 08/04/2021 Confirmed reviews ALL

1. Check in was a little confusing in the beginning. But that was sorted out. 2. Room was upgraded but I rather not have the upgrade if the room toilet was gonna be like the condition I found it. 3. "Hardware" good, but "software" really missing - mould in the toilets not cleaned, floor blackish, silicon for me it's personally disgusting - tiles popping up from the floor - call center "0" give conflicting information about what we can reserve and what we cannot - pool could be cleaner. Lots of dirt at the bottom - didn't know that if you go early to the pool, that you cannot stay for the slot you booked for - general feel is staff didn't have sufficient training - the guys at Le Bar was really trying to hold it together. It was full and poor guys only 2 of them.

Resort vibes

Customer review rating 3.5/5

Anonymous Couples - 08/04/2021 Confirmed reviews ALL

The breakfast selection and quality of food can be improved for a 5 stars hotel. Otherwise, the stay was considered pleasant.

Average experience

Customer review rating 3.5/5

Kelvin L. Families - 08/04/2021 Confirmed reviews ALL

The check in was slow and food selection is limited

Love the room design

Customer review rating 4.0/5

Silvi G. Families - 08/04/2021 Confirmed reviews ALL

Love overall room design. Retro touch. Especially the bathroom feel calm, warm and cozy. The location is not the best one, its more like a sanctuary place for relax. The food at kwee zen and cliff restaurants all good.

Good location, great room, good service, satisfying breakfast spread

Customer review rating 5.0/5

Christine S. Families - 08/04/2021 Confirmed reviews ALL

Stayed for a total of 2 nights, the hotel was beautiful and swimming pool was great.

Good stay

Customer review rating 4.0/5

Anonymous Couples - 08/04/2021 Confirmed reviews ALL

Overall nice experience. Little bit disappointed by the breakfast offer (no pastries or bread selection) and the level of cleanliness of the room and the hotel corridor (leading to the room). There was dust everywhere which is a concern, could have been better

peaceful and relaxing environment

Customer review rating 3.5/5

Shailesh R. Families - 07/04/2021 Confirmed reviews ALL

We had nice staycation relaxing by the pool and enjoying the tasty food. In room dining service though is really bad and needs to be improved from taking the right order, delivering the right order, and delivering everything in a timely fashion - repeated issues.

Comfy Room

Customer review rating 4.5/5

Teo T. P. Families - 07/04/2021 Confirmed reviews ALL

Repeat visit after Oct 2020. Loved the “Bali feeling” environment

Nice room but noisy

Customer review rating 2.0/5

E. Families - 07/04/2021 Confirmed reviews ALL

We booked the prestige suite tucked in a quiet corner facing the arrival courtyard. Room is clean and comfortable. However, we were woken up at 5 AM by loud noises that sounded like truck unloading, which lasted for a good 20 minutes.

Okay stay

Customer review rating 2.5/5

Priscilla Couples - 07/04/2021 Confirmed reviews ALL

Room aircon smelt very musky. Floor felt a little moist when walking around the room. Bed was not as comfortable until we switched pillows for the second night.

Average for luxury hotel

Customer review rating 1.5/5

Haryanti H. Couples - 07/04/2021 Confirmed reviews ALL

No memorable guest experience and feel the team is lack of passion & drive . Hope to see the spirit of Sofitel up lift Again!

A pleasant stay

Customer review rating 4.0/5

Liz A. Families - 07/04/2021 Confirmed reviews ALL

A beautiful and well maintained hotel. The staff are friendly and approachable. Comfortable bed and good size room. Everything is good.

1Night break

Customer review rating 4.0/5

Muhammad J. A. Couples - 07/04/2021 Confirmed reviews ALL

Easy & hassle free exprience. Friendly front office staff was atten to Liz & Lebar staff Hemeindra & team for the great dinner exprience. Overall from the check in, room , dinner , breakfast & check out was a great exprience

very comfortable and relaxing

Customer review rating 4.0/5

Anonymous Solo - 07/04/2021 Confirmed reviews ALL

overall v good but service at restaurant a bit slow and check in/check out counter service can be warmer, friendlier and more helpful.

Pleasant relaxing stay

Customer review rating 5.0/5

L. S. K. C. Friends - 07/04/2021 Confirmed reviews ALL

Thank you Megan for the swift check-in! Also the food at The Cliff was amazing! My best friend and I had an amazing experience at the restaurant. Thank you Nataliya and Timothy for the attentive service :)

Can be better

Customer review rating 3.5/5

Leon N. Families - 07/04/2021 Confirmed reviews ALL

Arrived early as we wanted to have our lunch in one of your restaurants (which we made reservations for 12PM) as it was part of our package(KLOOK), but was informed that both restaurants were closed for Easter event, thus we had to order in-room dining. Would appreciate if we were informed about this the day before when i made the reservation for 12pm. While in room, we were told we can only order from a certain menu for our package, but took a long while before your staffs quite emailed me the correct menu. Requested for the kids meal to be sent to us first as my kid is hungry, but in the end, took about 45 minutes for them to deliver all our orders to us. Got a complimentary cake (which I mentioned was my wife's birthday and our wedding anniversary, we are thankful for that, but shortly while we eat our food, ants crawled and attacked the cake, so didn't get to eat much of it.

Poor Service, tired property

Customer review rating 1.5/5

Nate Couples - 07/04/2021 Confirmed reviews ALL

Generally, service standard is poor. I don't know if its a lack of staff, training, or what, but the whole experience from check in through to various F&B and spa staff were either absent, disinterested, or incapable. The Easter brunch was below average both in terms of food and service, then trying to arrange any kind of location to spend time with our group was a major hassle and we were largely ignored. Even small things like getting to the spa a logistical nightmare.. not exactly relaxing. Otherwise, the property is looking tired and in need of maintenance. Ironing board and iron useless, big divots in the mattresses, just a couple of things that spring to mind. Annoyingly, its a beautiful property and once we've really enjoyed staying at in years gone by, basically been badly let go over covid.

Old and dirty

Customer review rating 2.0/5

Anonymous Families - 06/04/2021 Confirmed reviews ALL

Was given a room that is old and dirty. View was bad as it is facing the carpark. Very slow service when comes to requesting over the phone.

Rather enjoyable stay, but room for improvement

Customer review rating 3.5/5

Joey T. Couples - 06/04/2021 Confirmed reviews ALL

Room assigned to us was clean and comfortable, though oddly, both of us were unable to get a good night's sleep throughout for the 2-night stay. We borrowed bicycles from the hotel for a round-island ride that was very enjoyable, though the hotel could have provided helmets as well for the safety of their guests. Let us book gym use too. We couldn't use it because every time we went down, it was full.

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