I had a good stay, however the pets are noisy in the corridors

Nice apart-hotel, with some amenities and very well located (at the heart of Moema). Very good breakfast and nice staff. But if you intent to work there forget it. The Wi-Fi doesn’t work at all! I called front desk many times but there was nothing they could do to fix it.

good experience, however prefer a quiet room.

Overall is good.

Perfect in all issues with the exception of one.

I've been staying at this hotel for a number of years now and every time I do, they do not disappoint. Front desk personnel is always helpful, the valet crew is reliable and housekeeping group always make sure you get what you need when you need them. Very pleased with the service and cleanliness. Besides, the hotel is very close to good eats as well.

Perfect. Clean. Very careful staff. Perfect and secure location, close to great restaurants and good neighborhood. Near the congonhas airport. New bedroom, very confortable bed, clean and comfortable lençois. Primorous attention.

Nice place. Kitchenette came in handy during my extended stay. Clean, well taken care of room. Could use a larger couch and a more comfortable chair in the living room area. And the room air conditioner could make the room a bit cooler.

I've stayed at this hotel on numerous occasion and it is one of the better ones available. Good service, close to restaurants and bars with easy access to public transportation. All around good.......

In the middle of a stressful metropolis as São Paulo, this is a good choice for resting: in a calm street, it's not far from restaurants, Ibirapuera Shopping Mall and Ibirapuera Park. You can walk around and have some coffee in a bakery and know the pleasant neighborhood. I recommend that hotel.

Good accomodation for an overnight stay with my family. One of the TVs in the apartment was not working. At some point there was a lot of noise coming from the next apartment due to maintenance services, at Sunday night!!!

Refrigerator was broken, bathroom was not clean, air conditioning only in the badroom is not enough to cool the whole room. Would also suggest a small amenities shop at the lobby selling last minute items from lipstick, pain kilers, to snaks and drinks.

Our second stay with problems. This time I had booked 4 rooms, for me and my 3 colleagues. I paid for all before we arrived. One of us arrived one day earlier, and the hotel said it was not paid. He left his credit card information. The day after they told him they had done an error, so it was resolved. This was after he had complained to me and that I had warned the hotel. Then I arrived, no problems. Later same night my two last colleagues arrived, me having booked a room for each one. They did not know. The hotel did not understand, and they slept in the same room given by the receptionist, until next morning when they complained to me. Then I complained again(!) and they copied my receipt for the room not used. Now I am curios to see if the fee was returned for the room not used. I REALLY HOPE THIS HOTEL READS ON TRIPADVISOR!!! AND IMPROVE !!!

Reception took a very very long time to check me in and out. Just one person on duty. The room maintanance was really bad, with the air conditioning rattling all night long, interfering with my sleep. Apart of the noise, the room is confortable.

Excellent room. Large, intelligent and full of features. Would get rating 5 if breakfast was included at this price level and half of the floor where I was accommodated was not being rebuilt. Minor mistake from room service: there were no hangers when I first entered the room, but called them and it was corrected in 5 minutes.