ibis Styles Surabaya Jemursari Hotel 3 stars

Customer review rating 4.4/5 3,266 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Surabaya Jemursari
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+ 19 Services

Hotel extras

  • iMac Corner and free Wi-Fi

  • 1 Restaurant and Bars

  • Near with Airport Int Juanda only 13km

  • Greet Facilities : Swimming Poll and Gym

  • Covered Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on requestPaying
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112
60237
surabaya
indonesia

Tel: +62318498999

Fax: (+62)31/8498993

Check-in from 14h00

Check out up to 12h00

  • WARU :  WONOKROMO KENDANGSARI RAYA

  • By plane

    JUANDA AIRPORT At 7km / 4.35 miles

  • By train

    GUBENG STATION At 10km / 6.21 miles

GPS :-7.321739, 112.74501

Companies

  • BANK CENTRAL ASIA 2.0 km / 1.24 mi
  • SAMPOERNA 3.0 km / 1.86 mi
Companies

Your meetings and events

Our contemporary meeting rooms feature modern audiovisual equipment to meet your various event needs.

meeting rooms

From 1 to 125 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

Standard 1 Double Bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub

Standard 2 Single Beds

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub
Rooms

Our restaurants and bars

STREATS RESTAURANT

Type of cuisine: International

The restaurant offers generous servings of authentic Asian street food delights and international cuisine. The vibrant, yet calm ambiance is complemented by our friendly service staff.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WOOT POOL LOUNGE

Non contractual photo

Enjoy the breeze at poolside, while sipping on our trendy drinks and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

Enjoy the light snacks and refreshing drinks at our cozy Lobby Lounge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Surabaya Jemursari

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,266 reviews

tripadvisor

TripAdvisor Rating 4.0/5

229 reviews

Worse hospitality at Ibis Styles Jemursari

Customer review rating 4.4/5

Andreas Business - 21/03/2020 Confirmed reviews ALL

1. I didn't get anything on my room as a leclub Accor Gold Member supposedly treated. 2. No dinning credits as Accor had promoted if I booked and stayed before March 31, 2020. 3. The worst thing is the hotel staff even didnt know there is such a promo. 4. No special welcome drinks which I always get during my previous stayed at all accor group's hotel. When I asked they said it was only for Accor Plus Member

Dear ANDREAS HANDIONO B., Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Coen Arifin General Manager

New hotel, clean

Customer review rating 4.4/5

Marianne Friends - 19/03/2020 Confirmed reviews ALL

Pleasant experience, staff are friendly, but location a bit far from center of town.

Dear Mrs Marianne, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

well located, near to the my branch office

Customer review rating 4.4/5

Hasanu E. B. Business - 19/03/2020 Confirmed reviews ALL

Unfortunately, I have bad experience with my last stay on room# 719 as follow: - shower in the bath room when turn on at the first time - unpleasant smelled, quite strong - electricity in the bath room, automatic turn on when somebody enter the room. However, just for few minutes suddenly turn off even somebody still there, will turn on again with extreme body movement, it very often turn on and turn off continuously - very annoying. I have told to the front desk but not any improvement - this annoying condition still happened

Dear Mr B., Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Coen Arifin General Manager

Nice hotel with good location

Customer review rating 4.4/5

Donny P. Business - 11/03/2020 Confirmed reviews ALL

I stay for 1 night for bussiness purpose, everything is ok keep up your good work ibis style jemursari. I will back soon.

Dear DONNY P., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good Stay

Customer review rating 4.4/5

A. Families - 10/03/2020 Confirmed reviews ALL

Comfort place for weekend short escape. Good food, good service, strategic location. everything just fine.

Dear ANUGRAH A., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good service

Customer review rating 4.4/5

V. Business - 10/03/2020 Confirmed reviews ALL

Nice room n service

Dear V., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Better toilet towels & more water in room or water fountain for refill

Customer review rating 4.4/5

Ajeet R. Business - 09/03/2020 Confirmed reviews ALL

Value for money. Good location. Bathroom towels can be newer & fresher. Water fountain outside room for refill as very small quantity is provided in room

Dear AJEETANANT R., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay

Customer review rating 4.4/5

Carolina F. Business - 09/03/2020 Confirmed reviews ALL

Stayed in Ibis Style Jemursari, Surabaya, and was given very good service. The receptionists are friendly and are helpful.

Dear CAROLINA F., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay

Customer review rating 4.4/5

Zoltan Friends - 06/03/2020 Confirmed reviews ALL

Good interior, good selection of foods, helpful staff

Dear ZOLTAN L., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay

Customer review rating 4.4/5

Gandi Business - 04/03/2020 Confirmed reviews ALL

hotel's staff so friendly, very comfortable during stay

Dear GANDI A., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay.. Well maintain hotel

Customer review rating 4.4/5

Nurhayati H. Business - 24/02/2020 Confirmed reviews ALL

I love the staffs, love the rooms and love tbe breakfast... All marvelous

Dear NURHAYATI H., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

great and helpful staff

Customer review rating 4.4/5

Yuyatdi P. Business - 19/02/2020 Confirmed reviews ALL

location is pretty good, not really in city center, but overall location is good. room is nice, breakfast also considered quite a lot of options, very good value for money

Dear YUYATDI P., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Well experience, excellent staff

Customer review rating 4.4/5

Andri P. Business - 13/02/2020 Confirmed reviews ALL

Service provided by your staff (especially front desk staff) had brought me a comfortable stay. Please keep it up, thank you

Dear ANDRI P., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good Service by all staff

Customer review rating 4.4/5

Wazza Families - 09/02/2020 Confirmed reviews ALL

Best Design of Room, Delicious breakfast, Good Location

Dear Agung P., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Friendly Staff

Customer review rating 4.4/5

Stuart H. Business - 08/02/2020 Confirmed reviews ALL

The staff at Ibis Styles Surabaya Jemursari were extremely friendly and helpful. In particular Gita, Novia and Dian in the hospitality / restaurant section. Also, the security guards outside lobby added to the experience with friendly conversation and greetings.

Dear STUART H., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice staff

Customer review rating 4.4/5

Y. Business - 06/02/2020 Confirmed reviews ALL

I got special request for the room , and the gave me all I want . Love Ibis

Dear y. , We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.4/5

Anonymous Business - 30/01/2020 Confirmed reviews ALL

pertama buka shower air agak bau

Dear HENNY P., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Very good stay

Customer review rating 4.4/5

P G. S. Solo - 27/01/2020 Confirmed reviews ALL

Easy process from booking, checking in, and checking out process. The room was great and breakfast was delicious! The staff were all friendly and helpful. It was a very good stay experience for me. Well done - keep up the good work! :)

Dear PEARL GRACE S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Value for money stay!

Customer review rating 4.4/5

Ajeet R. Business - 26/01/2020 Confirmed reviews ALL

Friendly front office staff & good location from work areas

Dear AJEETANANT R., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay

Customer review rating 4.4/5

Wina P. Business - 24/01/2020 Confirmed reviews ALL

quite comfort to stay

Dear LUTWINA LAKSMI P., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
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