ibis Styles Surabaya Jemursari 4 stars

Customer review rating (ALL Rating) 4.9/5 2,044 reviews

Hotel extras

  • iMac Corner and free Wi-Fi

  • 1 Restaurant and Bars

  • Near with Airport Int Juanda only 13km

  • Greet Facilities : Swimming Poll and Gym

  • Covered Parking

ALLSAFE approved hotel

Hotel location

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112
60237 SURABAYA
Indonesia

GPS:-7.321739, 112.74501

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

STREATS RESTAURANT

Non contractual photo

The restaurant offers generous servings of authentic Asian street food delights and international cuisine. The vibrant, yet calm ambiance is complemented by our friendly service staff.

Your meetings and events

Our contemporary meeting rooms feature modern audiovisual equipment to meet your various event needs.

Room descriptions and layouts

meeting rooms

From 1 to 183 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  2,044 reviews

TripAdvisor Rating  4.0/5  244 reviews

Comfy Room

Customer review rating 5.0/5

Erick K. K. Business - Confirmed reviews ALL

Thanks for welcoming me at Ibis Styles Jemursari. You guys really gave me a great room with original lightning. Service was good, aircon cold and seems fine, room was clean and sanitized. It was a pleasure for me to stay.. and for sure will recommend this to my colleagues 😀

Dear ERICK K., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Hotel Manager

Customer review rating 2.5/5

F. I. Families - Confirmed reviews ALL

I make a booking via reservation department where I work at Novotel Melbourne on Collins on 16 February 2023 for check in at 19 February 2023 for one night stay.. I also ring the Ibis hotel on 16 February 2023 to mention for late check in cause our flight landing in juanda at 7:30 pm also asking for late check out on 20 February 2023 and been confirmed at 1 pm ... When I arrived at hotel around 8 30 pm I was query for late check out and been confirmed at 12 pm... Following day at 11:14 am I got phone call from reception and she mention straight away should I extend for stay or check out... Seem to be there is no proper information link in my profile... I was working with accor hotel since 1995 till now and never have this experience before either in Australia or Indonesia That phone call is not really good manners

PERFECT

Customer review rating 5.0/5

Yermia R. C. Business - Confirmed reviews ALL

Staff was very friendly, smooth check in. Breakfast was good.

Dear YERMIA C., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Hotel Manager

Customer review rating 4.5/5

Boy Families - Confirmed reviews ALL

Very good experience. Perfect breakfast. Good in taste and quality

Dear ARIO WIBISONO J., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Hotel Manager

good stay, good facility, good food

Customer review rating 4.5/5

Wisnu P. Friends - Confirmed reviews ALL

Overall my experience in Ibis Style Hotel is amazing.

Dear WISNU P., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Hotel Manager

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Other web-users rate our hotel

  • 82 reviews 5.4/10 Location
  • 329 reviews 8.3/10 Room
  • 351 reviews 8.7/10 Service
  • 16 reviews 8.7/10 WiFi
  • 253 reviews 9.1/10 Food
  • 190 reviews 9.4/10 Cleanliness
  • 132 reviews 8.6/10 Amenities
  • 94 reviews 9/10 Breakfast

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