Information message

ibis Styles Surabaya Jemursari Hotel 3 stars

Customer review rating 4.5/5 4,754 reviews

ALLSAFE approved hotel

ibis Styles Surabaya Jemursari
See on a map
+ 19 Services

Hotel extras

  • iMac Corner and free Wi-Fi

  • 1 Restaurant and Bars

  • Near with Airport Int Juanda only 13km

  • Greet Facilities : Swimming Poll and Gym

  • Covered Parking

Hotel location

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112
60237 surabaya
indonesia

Tel: +62318498999

Fax: (+62)31/8498993

Check-in from 14h00

Check out up to 12h00

  • WARU :  WONOKROMO KENDANGSARI RAYA

  • By plane

    JUANDA AIRPORT At 7km / 4.35 miles

  • By train

    GUBENG STATION At 10km / 6.21 miles

GPS :-7.321739, 112.74501

Companies

  • BANK CENTRAL ASIA 2.0 km / 1.24 mi
  • SAMPOERNA 3.0 km / 1.86 mi

Hotel services

STREATS RESTAURANT Non contractual photo

The restaurant offers generous servings of authentic Asian street food delights and international cuisine. The vibrant, yet calm ambiance is complemented by our friendly service staff.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • Breakfast
    • Buffet
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 132 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 44 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • VIP Parking Area
    • On site
  • Public Area Parking Additional charge
    • Near the property
Well-being
  • Woot Swiming pool
    • Outside
    • On site
  • MODERN GYM ROOM
    • On site

Your meetings and events

Our contemporary meeting rooms feature modern audiovisual equipment to meet your various event needs.

Room descriptions and layouts

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Podium

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

Our guest reviews for
ibis Styles Surabaya Jemursari

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,754 reviews

TripAdvisor Rating 4.0/5

240 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay

Customer review rating 4.0/5

Iir Couples - 04/10/2021 Confirmed reviews ALL

friendly service, cozy room, thankyou for ibis style hotel

Dear SITI M., We very much appreciate your comments regarding our friendly service, cozy room for your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good

Customer review rating 4.5/5

Junus Couples - 02/10/2021 Confirmed reviews ALL

Very good service

Dear Mr. YUNUS A., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay

Customer review rating 4.0/5

Hendra H. Business - 29/09/2021 Confirmed reviews ALL

Nice place and the located near airport , the service is good and friendly for the staff.

Dear Mr. HENDRA h., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. More about out strategic location and our friendly staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice style, upgrade breakfast variety

Customer review rating 4.0/5

Fauzan A. Business - 21/09/2021 Confirmed reviews ALL

Great location near airport, surprise they have pool, need more variety taste of breakfast

Dear Mr. FAUZAN A., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. More about our strategic location and swimming pool. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We concern about your comment about our breakfast, and it has been delivered to our Chef. we hope it will exceed your expectation on your future stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay

Customer review rating 5.0/5

Rizky P. Couples - 07/09/2021 Confirmed reviews ALL

Hard to press the lift button at the basement , need effort to press the button , thanks to the staff at basement who helped me to punch the button

Dear RIZKY P., We very much appreciate your comments Hard to press the lift button at the basement , need effort to press the button , thanks to the staff at basement who helped you to punch the button regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Customer review rating 4.5/5

Darlian Couples - 16/08/2021 Confirmed reviews ALL

Clean, friwndly staffs, cozy room, fast internet, not enough mineral water

Dear Mr. DARLIAN F., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have committed to always improve our service to achieve beyond guest satisfaction. Regarding to your comment to our mineral water, we have upgraded the size of our in room mineral water and we promise this will be available in your future stay. Thank you again for sharing your experience, and we hope your next visit will be better the previous one. Sincerely, Ricky Coen Arifin General Manager

Good Services

Customer review rating 4.0/5

Claudio Couples - 16/08/2021 Confirmed reviews ALL

Nice play to stay, excellent services from the staffs, just please fix the elevator button.

Dear Mr. CLAUDIO S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. More about our staff's excellent service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have committed to always improve our service to meet our guest's beyond expectation. Regarding to our elevator button, it has been reported to the related department and we will make sure this will not happen again in your future stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Well located

Customer review rating 4.0/5

S. Business - 11/08/2021 Confirmed reviews ALL

Front Desk Help full when I need to print one of my document

Dear S. SUNARDI, We very much appreciate your comments about Front Desk Help full when you need to printing document regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

very good experience in 8 days

Customer review rating 4.5/5

Bayu Couples - 07/08/2021 Confirmed reviews ALL

It was a very good experience for us to stay 8 days in Ibis styles during our health quarantine period. The food is great, the room is good, the service from hotel staff is great also.

Dear Mr. BAYU SATRIA, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. More about your amazing quarantine experience including our friendly staff and delicious food during your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you a great quality time with your family. Do not forget to always stay safe and healthy so that we can meet again in another wonderful chance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good stay, cozy room

Customer review rating 3.5/5

Richar Business - 31/07/2021 Confirmed reviews ALL

I stayed here for 1 night on 8th floor, my room is good, clean and comfort. But one thing you should improve is your air conditioner in my room was not too cool. Even the temp was already 18 C.

location is at a strategic point

Customer review rating 4.5/5

Dedy P. P. Solo - 05/07/2021 Confirmed reviews ALL

comfortable with good food

Dear DEDY PRAYUDANA P., We very much appreciate your comments regarding your stay about comfortable with good food at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Well located, warm service, good price

Customer review rating 4.0/5

Piena E. Solo - 04/07/2021 Confirmed reviews ALL

Warm and well service

Dear PIENA E., We very much appreciate your comments regarding your stay about warm and well service at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Comfy, homey

Customer review rating 4.5/5

Anonymous Business - 04/07/2021 Confirmed reviews ALL

Everything feels nice. The bed are comfy, the food are good, the place is easy to reach, the service is excellent. I do hope you can find better internet provider. I did a lot of online meetings and the internet often slow down. But other than that, everything was excellent. 9/10

Dear Mr. REYHAN A., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedbacks, regarding to our comfortable bed, delicious food, and the hotel located in reachable location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding to your internet issue, your comment has been delivered to our IT department,. We will make sure that this will not happen again in your future stay, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice Location, Nice Hospitality

TripAdvisor rating 4.0/5

businesstravellerjkt Business - 14/12/2020 TripAdvisor review

Not so far from the airport, located in Jemursari area. This place will be a good thing for you to have a pleasant stay in Surabaya. The minus point is they have minimum space of parking area. Food variety is good. Room is good. Hospitality is also good. No worries for the service. They even allowed me to enter the room before 1 PM. What a nice thing!

Dear Businesstravellerjkt, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice stay, afordable price

TripAdvisor rating 5.0/5

liring2020 04/11/2020 TripAdvisor review

Located at Jemursari, Surabaya, this hotel is very nice and comfortable to stay. The staffs are very friendly and helpful, the food for breakfast was complete and delicious. The room is clean, spacious and comfortable. Love to stay at this hotel.

Dear Liring2020, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice hotel with friendly staffs

TripAdvisor rating 4.0/5

davecmclaren Solo travel - 14/01/2020 TripAdvisor review

Nice 3 stars hotel with friendly staffs. Fair location. Pretty complete facilites. Well maintained building and facilities. Recommended for those have businesses in this area. Thank u for all staffs that help me to make me comfort.

Dear Davecmclaren, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good place to stay

TripAdvisor rating 4.0/5

Arif W Business - 29/12/2019 TripAdvisor review

Good place to stay. For business or even for leisure. Location is important near by the industrial park and short to city central and airport. Tante and variety of breakfast. Clean room and good view from the top floor

Dear Arif W, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice hotel in town.

TripAdvisor rating 4.0/5

Rafael A Couples - 26/12/2019 TripAdvisor review

This was a nice hotel in town with a nice rooftop restaurant and pool/bar. Rooms were nicely appointed and clean. Everything worked in the room. Service was very good though not sure why but I was not recognized as a Accor Silver member at all.

Dear Rafael A, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Nice Hotel

TripAdvisor rating 5.0/5

keykay212 Business - 21/12/2019 TripAdvisor review

Nice Hotel,,Strategic Location,,Friendly Staff,,Good and Delicious Food,,have a swimming Pool at 3rd Floor near with restaurant,,you can swimming while watching arounds this hotel...nice and good for family trip...

Dear Keykay212, We very much appreciate your comments regarding your stay at the Ibis Styles Surabaya Jemursari . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Good hotel, very polite & friendly staff

TripAdvisor rating 5.0/5

Trail49882820507 Family - 23/03/2019 TripAdvisor review

The room was good. Everyone was very polite & friendly & always ready to help. Nice restaurant & breakfast was good, but not much bread & no cheese (sometimes we miss European breakfast). The lobby is a great place for meeting friends or for a relaxing drink at the bar.

Dear Mrs. YOHANNA CAHYARINI, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assure that we have taken care your concern regarding European breakfast choice at restaurant. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Arman Widianto General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby