ibis Jeddah City Center Hotel 3 stars

Customer review rating 4.2/5 78 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Jeddah City Center
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+ 19 Services

Hotel extras

  • Located in the central business district in Jeddah

  • Minutes away from Tahlia Street, Shopping, Historic Places

  • Surrounded by Business Hubs

  • Fully equipped GYM & outdoor swimming pool

  • Free High-speed Wi-Fi throughout the hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Shoe shine machine
Leisure and activities
  • Natural swimming pool
  • Fitness centre
Catering
  • Breakfast included in the price
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Jeddah City Center

P O Box 43356
Madinah Branch Road
Al Andalus
23326
jeddah
saudi arabia

Tel: +966122337911

Fax: (+966)596027235

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INT At 20km / 12.43 miles

  • By train

    AL HARAMIN RAILWAY STATION At 12km / 7.46 miles

GPS :21.552862, 39.173867

Congress centre

  • HARTHY EXHIBITIONS 13.0 km / 8.08 mi
Congress centre

Your meetings and events

Great meeting rooms, a warm and personalized welcome, tasty breaks, simple pricing, everything you need at your fingertips. Organize your best meetings at Ibis Jeddah City Center.Our Meeting Rooms can accommodate all your business needs, fully air-conditioned & state of the art rooms to meet the meticulous demand of a business gathering. The meeting rooms are designed keeping in mind smaller training's and corporate meetings. WI-FOur Meeting Rooms Facilities available are Flip charts, Projector with Automatic Sliding Screen / Internet / Individual Sound System/ Wireless Presentation System with pointer / Digital Signage / Eco Friendly Concept & paper list.

Room descriptions and layouts

meeting rooms

From 1 to 30 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Podium

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a bed, desk, Internet, TV with all the main channels and a bathroom.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

High Floor skyline view King Bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: City View, Ocean/Sea view *

* Subject to availability

High Floor skyline view Twin Bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Views: Ocean/Sea view, City View *

* Subject to availability

Rooms

Our restaurants and bars

TOWN

Type of cuisine: International

Aims to be unique and fun: a passionate restaurant where we try to bring all our experiences, our love and our talents together. We try to spend all our time creating great food and a warm atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Hadiqat Laila café

Type of cuisine: Cafe

Enjoy an early coffee, late nightcap or refreshing cocktail at our cafe. With its friendly ambience, this is the perfect place to have informal meetings or simply relax and unwind.

Hadiqat Laila café

Non contractual photo

Enjoy an early coffee, late nightcap or refreshing cocktail at our Kafé With its friendly ambience, this is the perfect place to have informal meetings or simply relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Jeddah City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

78 reviews

tripadvisor

TripAdvisor Rating 4.0/5

21 reviews

Good stay

Customer review rating 4.2/5

Ahmad G. Business - 16/01/2021 Confirmed reviews ALL

The fire alarm was turnes on so many times. Decrease the sensivity of the alarm or allow smoking rooms

Dear Ahmad G., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management team

Good stay

Customer review rating 4.2/5

Majed Solo - 16/01/2021 Confirmed reviews ALL

The Manager Hani was helpful, I would thank him for his usual support.

Dear Majed A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel management team

GOOD STAY

Customer review rating 4.2/5

G. Z. Business - 04/01/2021 Confirmed reviews ALL

EVERYTHING WENT VERY GOOD

Dear Z. G., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

good stay

Customer review rating 4.2/5

Ahmed A. Couples - 02/01/2021 Confirmed reviews ALL

It was a good experience; the hotel location, the room, except the reception staff, seemed to me they were not welcoming enough, and it was only from one visit. You may need to focus on their greeting hospitality skills. Rather than that, I enjoyed my stay. Thanks Ahmed

Dear Mr.Ahmed , Thank you so much for taking the time to rate our services in Ibis Jeddah City Center. We are so much glad that our services met your expectations. Your notes were taken into consideration. In Ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Very good stay

Customer review rating 4.2/5

Omer A. Business - 02/01/2021 Confirmed reviews ALL

It was very nice hotel with affordable cost and very clean. Hopefully I will come again to stay in ibis.

Dear Omer A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Prefect hotel for business

Customer review rating 4.2/5

Anonymous Business - 02/01/2021 Confirmed reviews ALL

Great choice for location, cleanliness and facilities

Dear Hamad A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management Team

Good stay

Customer review rating 4.2/5

Zaki A. Business - 30/12/2020 Confirmed reviews ALL

It was amazing

Dear zaki a., We very much appreciate your comments regarding your stay at the Ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Just amazing.

Customer review rating 4.2/5

Mohammed A. Families - 30/12/2020 Confirmed reviews ALL

I don’t imagine myself staying somewhere else. Comfort, cleanliness, staff welcoming and excellent communication skills. Special thanks to Alanoud, Amnah, Shroug & Moa’taz.

Dear Mohammad H., Thank you so much for taking the time to rate our services in Ibis Jeddah City Center. We are so much glad that our services met your expectations. All your notes has been taken into consideration. In Ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Well located and good stay

Customer review rating 4.2/5

Mehmet Families - 24/12/2020 Confirmed reviews ALL

So comfortable

Dear Mahdi C., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Good stay

Customer review rating 4.2/5

Mazen Y. Business - 24/12/2020 Confirmed reviews ALL

Amazing

Dear Mazen Y. Abu Radwan, We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Good Stay but can be improved to Excellent

Customer review rating 4.2/5

Abdullah A. Solo - 23/12/2020 Confirmed reviews ALL

Check-in & out was fast and staff were cooperative. However, tampering with smoke detectors incident caused fire alarm flash blinking at midnight & took more than 10 minutes to reset, which disturbed me while sleeping. On next day, while Room Service are making up the room, liquid shower soap was taken from the bath and not returned. When I called Room Service to return it back, they brought liquid soap in a water bottle and left it in front of the door. This is totally unprofessional action and not reflecting ibis management vision towards customer service.

Dear Abdullah A., We very much appreciate your comments regarding your stay at Ibis Jeddah City Center. Your notes were taken into consideration.In Ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Not good service

Customer review rating 4.2/5

Kamel B. Solo - 23/12/2020 Confirmed reviews ALL

I arrived late 10 minutes for breakfast, so they said we not going to offer you a breakfast because you are late?? I said I paid for my breakfast? They said even you paid we don’t give you breakfast because I was late?? That’s horrible Then when I spoke to the lady manager then told me we can send you breakfast at your room with a cost?? I couldn’t believe it??? How come?? First you said no?? Then yes if I pay extra???? I paid my room at the night then the customer service told me we don’t have a change and we give it for you next day?? This is not professional at all I want my money back please

Dear Kamel B., Thank you for taking the time to tell us about your experience at the ibis Jeddah City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management team

Very good location

Customer review rating 4.2/5

Ahmed H. Families - 23/12/2020 Confirmed reviews ALL

I’m very interested

Dear ahmed h., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Super hotel

Customer review rating 4.2/5

Saud Solo - 22/12/2020 Confirmed reviews ALL

Hotel was near and clean Staff was friend But AC temperature was not changing so I called the receptionist and requested to assist and he said he will send someone but never sent. Due to this I was not able to sleep ..otherwise the hotel is perfect .

Dear saud a., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your notes were taken into consideration Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

Average

TripAdvisor rating 4.0/5

star2021 22/12/2020 TripAdvisor review

Bad hotel management The reception staff don't know about club loyalty membership no priority service no welcome drink was served no waiters at coffee bar Breakfast buffet they didn't replenish the food most food trays were empty

Dear our valued guest , Thank you so much for taking the time to rate our services in ibis Jeddah City Center. We are regret that our services did not met your expectations. In ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. Regarding your notes were taken into consideration. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Good stay

Customer review rating 4.2/5

Sami Friends - 19/12/2020 Confirmed reviews ALL

Staff were professional. All hotel facilities were excellent Location is good

Dear Sami A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

good stay

Customer review rating 4.2/5

Amaal Families - 19/12/2020 Confirmed reviews ALL

I can't describe how is Ibis hotel is amazing , I love it thanks for all services that you provided with every reservation .

Dear Amal A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Nice location and amazing rooms

Customer review rating 4.2/5

Saeed J. Couples - 19/12/2020 Confirmed reviews ALL

The room was beautiful . Although it was small but it was cozy . Definitely enjoyed it . But faced an issue that during check-in they have informed me the only availability is twin bed . Which I was with my wife . The reception was not answering at all . When I went down he informed me he is the only one available on the desk . They have a great potential to even compete 4 and 5 star hotels . Just need to improve their services slightly and it will be good .

Dear Said A., We very much appreciate your comments regarding your stay at the ibis Jeddah City Center. We are so much glad that our services met your expectations. Your notes were taken into consideration. In Ibis Jeddah City Center, we strive to provide our guests seamless hospitality experience. We are looking forward to welcoming you back again soon Thank you and best regards Hotel Management team

Fake promises

Customer review rating 4.2/5

Ahmad A. Families - 19/12/2020 Confirmed reviews ALL

I reserved a room with a double bed for 3 nights. When I arrived, I was told that the room is not available and I was assigned to a room with 2 single beds with a promise to have one with double bed for me the next day. I called the next day and the front desk was not able to give me an answer as if they don’t know the status of their rooms. She said, she will speak with the supervisor and promised to call me. This happened 3 times and every time she promised she would call me after speaking with the supervisor but she never did. The 3 nights passed and I did not receive a response. Unfortunately, I sent an email to the hotel and to Accor and I did not receive any response from anyone. On the last day, I kept calling from the room but no one answered me so I decided to call the hotel using my own phone and immediately they answered me since they care about their new victims and not care about the ones who are already trapped with them. I was able to speak with one of the supervisor who again -like the rest of his colleagues- promised that he will speak with his supervisor and they will call me back on my phone number and they never did. Very bad experience with very poor conflict resolution skills and care of the customers loyalty. I once reserved a king room at Holiday inn and received a queen room with a complimentary night and here I did not receive a callback!

Dear Ahmad A., Thank you for taking the time to tell us about your experience at the ibis Jeddah City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

"Well Located", "Excellent Stay"

Customer review rating 4.2/5

Masoud A. W. Business - 19/12/2020 Confirmed reviews ALL

Excellent proximity, quite ambience, excellent services right from check-in to check-out. Friendly front desk staff and well versed.

Dear Masoud Abdul W., We very much appreciate your comments regarding your stay at Ibis Jeddah City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management team

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