Novotel New Plymouth Taranaki Hotel 4 stars

Customer review rating 4.6/5 4,530 reviews

Novotel New Plymouth Taranaki
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+ 22 Services

Hotel extras

  • New Plymouth's newest hotel, rated 4.5 stars, city location.

  • 85 stylishly appointed rooms and apartments

  • Complimentary high speed WIFI, parking, bikes, gym & sauna

  • Floor to ceiling windows for natural lighting

  • Governors serving regional cuisine featuring local produce

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NEW PLYMOUTHPaying
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AMPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on requestPaying
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312
new plymouth
new zealand

Tel: +6467699579

Fax: (+64)6/7699072

Check-in from 14h00

Check out up to 11h00

  • By plane

    NEW PLYMOUTH At 11km / 7 miles - Shuttle paying

GPS :-39.056161, 174.087325

Your meetings and events

meeting rooms

From 1 to 200 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Videoconferencing

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Studio Room with one King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with one King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with two Queen Beds.

Accessible room
  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with one King Bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

GOVERNORS EATERY + BAR

Type of cuisine: Regional

Governors Eatery and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOVERNORS BAR

Non contractual photo

With its large, street facing windows, the bar is the ideal place to unwind or conduct an informal business meeting over an espresso. Open daily with a wide selection of tantalising snacks and an international selection of beer, wine and spirits.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel New Plymouth Taranaki

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,530 reviews

tripadvisor

TripAdvisor Rating 4.5/5

406 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Lovely room

Customer review rating 4.6/5

David R. Business - 09/08/2020 Confirmed reviews ALL

Just always a lovely hotel to stay in.

Kia Ora David, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure having you stay with us and we hope to continue the trend for stays to come. Thank you again for sharing your experience, and we look forward to welcoming you on your next stay. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Sauna and in house dining was terrific.

Customer review rating 4.6/5

H. P. Business - 09/08/2020 Confirmed reviews ALL

Wonderful. Def recc. Will stay here again

Kia Ora Huia, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great location, nic epeople

Customer review rating 4.6/5

Hikitia R. Business - 09/08/2020 Confirmed reviews ALL

Very helpful staff.

Kia Ora Hikitia, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to our hotel in the future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Good Stay

Customer review rating 4.6/5

Anonymous Business - 09/08/2020 Confirmed reviews ALL

A great hotel to stay at, has everything you need and at a very high quality. Would recommend the buffet breakfast!!

Kia Ora Shaun, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great stay

Customer review rating 4.6/5

Jamie Business - 09/08/2020 Confirmed reviews ALL

This was my first time staying at the Novotel in New Plymouth. I will definitely be returning. Great room and loved the shower! Dinner in the restaurant was also very enjoyable.

Kia Ora Jamie, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Agree

Customer review rating 4.6/5

Anonymous Couples - 08/08/2020 Confirmed reviews ALL

Very good with no issues

Dear Merilyn & Arthur M., We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience and we look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Good location, nice suite

Customer review rating 4.6/5

Andrew G. Couples - 07/08/2020 Confirmed reviews ALL

Staff were pleasant and very helpful. Suite was very nice and met our needs, the shower was brilliant.

Kia Ora Andrew, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you back in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

The work overnighter!

Customer review rating 4.6/5

Mr T. H. Business - 07/08/2020 Confirmed reviews ALL

I had travelled from Palmerston North (3 hour drive) to New Plymouth, visited with clients and then checked into the Novotel at around 3.30pm. Rodrigo was on reception and was impressive straight away. Polite and professional, helpful and courteous. Just what you would expect from the Accor brand. The room was clean, spacious and quiet. The bed and bedlinen were the most comfortable I have ever slept in during my adult life! Breakfast the next morning was ok. Thanks Accor/Novotel New Plymouth team. I will definitely be back and next time I'll bring more people with me.

Kia Ora Thairon, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with Rodrigo & the rest of our team. We look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Was central to where we wanted to visit

Customer review rating 4.6/5

Sheryl Couples - 06/08/2020 Confirmed reviews ALL

We only decided to stay whilst driving towards Taranaki, probably an hour before arriving I booked through my ACCOR app. On arrival our room was assigned ( upgraded) and everything was in order. We were advised to book early for the restaurant which proved to be right as we were unable to eat there either night we stayed. The room service was quite good, the veges were a little cold but still tasty. Our room was really nice, very roomy and comfortably heated. The breakfasts were nice, the last day I did ask for poached eggs but unfortunately got the egg shell as well. All in all we enjoyed our stay and would stay again

Kia Ora Sheryl, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Nice hotel

Customer review rating 4.6/5

Steph Couples - 06/08/2020 Confirmed reviews ALL

Pleasant, comfortable, close to town.

Kia Ora Stephanie, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure having you stay with us and we hope to continue the trend for stays to come. Thank you again for sharing your experience, and we look forward to welcoming you on your next stay. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Fantastic customer service

Customer review rating 4.6/5

Julia M. Business - 06/08/2020 Confirmed reviews ALL

My husband and I just stayed overnight for business and were so impressed with the service we received from ALL your staff. In particular I must mention your front desk team as they really are a credit to your hotel! Your amenities and food were fantastic too...

Kia Ora Julia, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Very comfortable stay

Customer review rating 4.6/5

Kyle W. Families - 06/08/2020 Confirmed reviews ALL

I'd come back to see my family as I hadn't been down since lockdown - I prefer staying at a hotel rather than at home so I get a bit of relaxation in! We've decided to stick with Novotel because it's got plenty of parking, a great bar/restaurant, really friendly helpful staff, beautiful rooms and the best bed! If you had put the minibar in, we would have purchased items from it so that felt like a missed opportunity. I'll also request not to get a back room next time as the wooden planks over the window are a bit of a downbuzz. Those aside, overall we enjoyed the stay and the room allowed me to work during the day too which was another reason why we selected Novotel. Thanks to the team for a great stay - and for giving me a later checkout for free while I conducted some video calls. You are awesome :) Off to Novotel Christchurch next Tuesday!

Kia Ora Kyle, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…
Customer review rating 4.6/5

Hemi Business - 06/08/2020 Confirmed reviews ALL

Excellent facilities and delicious food

Kia Ora James, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure having you stay with us and we hope to continue the trend for stays to come. Thank you again for sharing your experience, and we look forward to welcoming you on your next stay. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

New Plymouth

TripAdvisor rating 4.5/5

warickmckey Business - 06/08/2020 TripAdvisor review

From the time of booking my room and to day of departure the service I received was first class. My room was very comfortable and clean, and equally the gym was extremely clean. My meal that evening was particularly nice.

Kia Ora warickmckey, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure having you stay with us and we hope to continue the trend for stays to come. We look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki

Pleasant stay

Customer review rating 4.6/5

Nfr Couples - 05/08/2020 Confirmed reviews ALL

Stayed for 2 nights. Good location and room was very good size but quite sparsely furnished for the size of the room. There was a lack of drawer space in the room. The major drawback was parking. It was very busy and full met times we returned. As an 80 year old who uses a stick I did not find that aspect to my liking. Who wants to leave an expensive european car in the next door retail car park open to the road which had to be vacated by 9am

Kia Ora Noel, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is great to see you enjoyed your stay overall. Thank you for your feedback regarding car parking, my apologies you were unable to use our parking facility during your stay, as the hotel was quite busy that night, the parking slots were getting filled up very quickly. Please let me or our team know when you are here next time & we will ensure to provide you with better parking experience. Thank you again for sharing your experience Noel, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great place to stay!

Customer review rating 4.6/5

Ash C. Families - 05/08/2020 Confirmed reviews ALL

Great service and very can-do attitude when I booked at 11.30pm at night! Very accommodating and no hassles! Great buffet breakfast as well :) I have stayed at the Novotel in Wellington (a while ago) and been underwhelmed with the stay, this experience blew it out of the water and I have definitely changed my views on Novotel for the better! In fact I recommended this hotel to friends after my stay and they stayed there the very next night and they were also impressed! What a great place and team you have there :)

Kia Ora Ashley, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

NPBHS 1st XV 60yrs on reunion

TripAdvisor rating 4.5/5

rgecko 05/08/2020 TripAdvisor review

Thoroughly enjoyed being back in New Plymouth and the 'Naki' with the mountain out in all its majesty for the duration of our stay. The staff are always very welcoming warm and helpful at all times from reception, restaurant and housekeeping as is the Accor Way.

Kia Ora Rgecko, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience & we look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki

Well Appointed

Customer review rating 4.6/5

Bill C. Business - 04/08/2020 Confirmed reviews ALL

We always stay with you when visiting N'Ply on a combo of business and pleasure. The property has arguably some of the best rooms we stay in. Generous in size and well appointed. The beds are very comfortable. ALL the staff including housekeeping are very friendly and efficient. We have to say our experience in the restaurant on Sunday evening was a little below par. Whilst the meal (Sunday Roast) was more than satisfying the fact that the front of house was understaffed and perhaps not as well trained as they should be. Having said this they executed their duties with a positive attitude. This was not a detraction from our overall experience.

Kia Ora William, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back to our hotel in the near future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great Staff, good location. Good sized rooms (suites)

Customer review rating 4.6/5

Danny Friends - 04/08/2020 Confirmed reviews ALL

Very pleasant, very helpful and friendly staff. Nice place in

Kia Ora Danny, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I'm pleased to hear you enjoyed all our facilities & our team made such a positive impact during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to our hotel in the near future. . Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Great recovery

Customer review rating 4.6/5

Anonymous Families - 04/08/2020 Confirmed reviews ALL

Everything was really good except the food on the first night. We didn't complain at the time but members of the family were not very happy. Two members had the chicken, one was dry the other was delicious. One had the Falafel Burger and the chips were awful. Moral of the story we weren't going to eat at the restaurant on the second night but everything else was booked out. The restaurant was booked for a large group so we had to squeeze in. We appreciate the team doing this for us. The food was delicious. Three of us had the Fish and it was fantastic. It was a completely different experience to the day before. The waiters all did and awesome job and looked after us both nights. The rooms were clean and everything else about the stay was good. The staff were friendly and helpful.

Kia Ora Gareth, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. Thank you for the time you have taken to provide us with constructive feedback. I am sorry we didn't meet your expectation for the first night. Thank you for trusting us to serve you better over the second night in our restaurant. I am pleased to hear you thoroughly enjoyed your meal the second night. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we look forward to welcoming you back to our hotel in the future. Sincerely, Subhradip Chatterjee Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

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