Pullman Sydney Airport Hotel 5 stars

Customer review rating 4.6/5 11,493 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Sydney Airport
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+ 24 Services

Hotel extras

  • Pullman Fit Lounge is our fully equipped gymnasium open 24 hours.

  • Mobius Bar & Grill is an evolving dining adventure, with seasonally inspired fusion cuisines.

  • Stay, Park & Fly at Sydney Airport's only 5 star hotel.

  • Easy access to Sydney Airport Domestic and International Terminals

  • 20 minutes by train to iconic Sydney Harbour and Circular Quay precinct

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEYPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Pullman Sydney Airport

191 O Riordan Street
2020
mascot
australia

Tel: +61283984600

Fax: (+61)2/96932598

Check-in from 14h00

Check out up to 11h00

  • O'Riordan Street : 

  • By plane

    SYDNEY At 0.6km / 0.37 miles - Shuttle paying

  • By train

    MASCOT At 0.4km / 0.25 miles

  • By train

    MASCOT STATION At 0.6km / 0.37 miles

GPS :-33.927553, 151.186823

Companies

  • AUSTRALIAN REDCROSS 2.4 km / 1.49 mi
  • COATES HIRE 0.4 km / 0.25 mi
  • DHL 0.2 km / 0.12 mi
  • IBM HEAD OFFICE 11.0 km / 6.84 mi
  • IKEA 3.4 km / 2.11 mi
  • QANTAS AIRWAYS 0.4 km / 0.25 mi
  • STAPLES 0.3 km / 0.19 mi
  • TNT 0.45 km / 0.28 mi
  • WESTPAC HEAD OFFICE 10.4 km / 6.46 mi
Companies

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and "A-la-carte Coaches" are all available to help make your event a success.Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and "A-la-carte Coaches" are all available to help make your event a success.

meeting rooms

From 1 to 200 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • Day light

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 4
  • Area: From 31 / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Executive Room, Lounge Access, 1 King Size Bed, High Floor

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Executive Room, Lounge Access, 2 Double Size Beds, High Floor

  • Max. number of persons: 4
  • Area: From 31 / 334 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

MOBIUS BAR AND GRILL

Type of cuisine: International

At Mobius, we think global and cook local,using regionally produced ingredients.Breakfast includes fresh artisanal products.Lunch and dinner feature a vibrant collection ofmodern Australian cuisines

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOBIUS BAR AND GRILL

Non contractual photo

Mobius Bar & Grill is both seamless in its style anddesign. The Mobius name represents an abstractreflection of day and night, of food and drink, of barand restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Sydney Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

11,493 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,079 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very friendly staff, very happy

Customer review rating 4.6/5

Adam Business - 30/07/2020 Confirmed reviews ALL

Great rooms very friendly staff, extremely happy with my stay

Dear Mr P., Thank you for sharing your most recent experience with us. We are pleased to know that everything went well with your stay and that you were well looked after by our team members. We look forward to welcoming you back in a near future and we hope that your next visit will be as pleasant as the previous one. Wish you a great weekend. Warm regards, Ana Pereira Guest Experience Manager

very comfortable stay

Customer review rating 4.6/5

Hoxton H. Friends - 27/07/2020 Confirmed reviews ALL

Very nice stay,good location and friendly staff! Thanks for the service during this hard time!stay safe we all together!

Dear Mr H., Thank you for taking the time to share your most recent experience with us. We are pleased to know that you had an enjoyable stay and we look forward to welcoming you back in a near future. Warm regards, Ana Pereira Guest Experience Manager

Good stay

Customer review rating 4.6/5

Anonymous Couples - 27/07/2020 Confirmed reviews ALL

Asked to change rooms no problem very much appreciated

Dear Mr N., Thank you for taking the time to share your most recent experience with us. We are happy to know that you had an enjoyable stay and that your request for a room change was promptly accommodated by our team. We have made notes regarding the preference to have a room with a bathtub facing the airport and will attempt to allocate accordingly for any future visits. We look forward to welcoming you back at the hotel. Kind regards, Ana Pereira Guest Experience Manager

COVID FOOD PROCEDURE

Customer review rating 4.6/5

Sharon M. Business - 25/07/2020 Confirmed reviews ALL

You need COVID food delivery procedures and endure staff follow them. No closh on uncovered food and staff delivering to my door with no masks??? Couldn’t touch it.

great stay

Customer review rating 4.6/5

Rocky C. Business - 24/07/2020 Confirmed reviews ALL

great experience , but did not like wooden cutlery with my room service , they fell apart before l used them

Dear Mr C., Thank your for taking the time to share your most recent experience with us. We are pleased to know that you had an enjoyable stay. We noted the comments regarding the wooden cutlery provided and would like to apologise that this was not practical and marred your in room dining experience. Due to self isolation requirements and in line with ALL SAFE practices we are required to provide guests with all disposable items therefore the need to use the wooden cutlery sets nevertheless please be assured that this information has been shared with our food and beverage management team for further evaluation. Once again, thank you for your valued feedback and we look forward to welcoming you back in a near future. Warm regards, Ana Pereira Guest Experience Manager

Great location if your on stop over airport

Customer review rating 4.6/5

Anonymous Families - 23/07/2020 Confirmed reviews ALL

The hotel is very nice the staff are excellent , mabye if you had kids meals on room service or even small meals Other wise fantastic the kids loved it

Dear Ms H., Thank you for sharing you most recent experience with us. We are pleased to know that you had an enjoyable stay. We also noted the comments with regards to the In room dining menu options available and would like to assure you that this feedback has been communicated to our Executive Chef to be further evaluated and so we can improve future experiences. Once again, thank you for your valued comments and for staying with us and we look forward to seeing you again. Warm regards, Ana Pereira Guest Experience Manager

Business During Covid-19

TripAdvisor rating 4.5/5

Ian R Business - 20/07/2020 TripAdvisor review

The hotel was very prepared to ensure the safety of their guests during this pandemic without losing its outstanding high level of service. With the executive lounge being closed, the in-room serve they offered in lieu was an excellent alternative. During this difficult period the hotel, the staff were still fantastic & very helpful yet maintaining all the protocols required under covid-19.

Dear Ian R, Thank you very much for sharing your recent stay with us. Our guests and team member’s safety is our top priority. It is great to hear you felt safe during your stay with the existing Accor ALL Safe protocols in place whilst receiving an outstanding service by the team. It is fantastic to receive such positive comments for the team which brightens their day thank you so much, I have shared your review with our team We love to create a memory and I am also pleased to know that you were able to enjoy your Elite member benefits and found the alternatives provided suitable. Once again, thank you for sharing your experience and we look forward to welcoming you back in a near future. Warm Regards, Yasmin Keen General Manager

Clean room, good view, nice service

Customer review rating 4.6/5

Nicole Solo - 19/07/2020 Confirmed reviews ALL

Amazing room, friendly staff, made my stay as comfortable as possible

Dear Ms L., Thank you for taking the time to share your most recent experience with us. We are pleased to know that you had a comfortable stay and we look forward to welcoming you back in a near future. Kind regards, Ana Pereira Guest Experience Manager

Great breakfast and walk to domestic airport

Customer review rating 4.6/5

Bridget Families - 18/07/2020 Confirmed reviews ALL

Comfortable, easy stay. Great breakfast and parking was easy.

Dear Ms Q., Thank you very much for sharing your most recent experience with us. We are pleased to know that you had an enjoyable stay and we look forward to welcoming you back in a near future. Warm regards, Ana Pereira Guest Experience Manager

Great service particularly at the front desk on arrival

Customer review rating 4.6/5

Brian C. Couples - 18/07/2020 Confirmed reviews ALL

One night stay only in transit to Cairns from Adelaide So very limited time but everyone was very helpful with arrival, dinner and checkout

Dear Mr C., Thank you very much for sharing your most recent experience with us. We are pleased to know that you had an enjoyable stay and we look forward to welcoming you back in a near future. Warm regards, Ana Pereira Guest Experience Manager

First visit since COVID

Customer review rating 4.6/5

Oliver Business - 17/07/2020 Confirmed reviews ALL

I was a regular visitor to this hotel for years; with a 15 or more stay history. Was fully expecting a lot of changes with the new era and was overall pleasantly impressed with how things have been handled. Staff were all upbeat and positive and happy to be working. Service was very good. Breakfast in room being the only option was totally fine. Fortunately a lot of flexibility and support offered when I had to rapidly change my travel plans and booking. No issues or problems at all with the stay and will continue to return to this hotel.

Dear Mr R., Thank you very much for taking the time to share your most recent experience with us. We are pleased to know that despite all the changes in place you had a comfortable and enjoyable stay. Our team has been working very hard to ensure our guests and co-workers' safety at all times and your feedback as a loyal guest is extremely appreciated. I will also be sure to pass on the compliments to Rebecca. Once again, thank you for your valued feedback and we look forward to welcoming you back in a near future. Wish you a relaxing weekend ahead. Warm regards, Ana Pereira Guest Experience Manager

Always a good stay

Customer review rating 4.6/5

Alistair M. Business - 16/07/2020 Confirmed reviews ALL

The Team at Pullman Sydney Airport never disappoint - even during this period of restrictions and social distancing, their service level was at its usual high standard!

Dear Mr M., Thank you very much for sharing your most recent experience with us and for the lovely comments regarding myself and Joel. It is great to have you back at the hotel and to receive such positive feedback from a loyal members like yourself. Wish you a great weekend ahead and we look forward to seeing you again soon. Warm regards, Ana Pereira Guest Experience Manager

Kept us safe

Customer review rating 4.6/5

Shelley J. Couples - 15/07/2020 Confirmed reviews ALL

It was clear that excellent systems had been put in place due to COVID.

Dear Ms J., Thank you for taking the time to share your most recent experience with us. We are very pleased to know that you felt comfortable with the ALL Safe procedures that we have in place at the moment as our guests and team members is our number one priority. We also noted the comments with regards to the disturbance encountered by the construction outside the hotel and would like to extend our most sincere apologies. Unfortunately we are not advised about the times that these works are conducted nevertheless please rest assured that we have made the necessary notes to always allocate a room facing away from the main street for ay future bookings. Once again, thank you for your valued comments and we look forward to welcoming you back at the hotel. Warm regards, Ana Pereira Guest Experience Manager

Service is good

Customer review rating 4.6/5

Olivia Solo - 15/07/2020 Confirmed reviews ALL

The service is great, all staff ware face masks, the check in service and room service are all quick and convenient. Thanks

Dear Ms C., Thank you for taking the time to share you recent experience with us. We are pleased to know that you enjoyed your stay and we look forward to welcoming you back in a near future. Warm regards, Ana Pereira Guest Experience Manager

Not impressed

Customer review rating 4.6/5

Dave Families - 14/07/2020 Confirmed reviews ALL

Restaurant closed hard to get service at bar breakfast was late and missing elements

Dear Mr S., Thank you for taking the time to share your most recent experience with us. We are naturally disappointed to know that your in room dining experience did not meet expectations and would like to apologise for the inconvenience caused.Please rest assured that this feedback has been shared with our Food and Beverage management team to be further evaluated and so we can take the appropriate measures to improve our services in the future. We hope that we have an opportunity to welcoming you back at the hotel and restore your faith in our hospitality. Warm regards, Ana Pereira Guest Experience Manager

Handy to Sydney Airport

TripAdvisor rating 4.5/5

I3176DRpeterv Business - 13/07/2020 TripAdvisor review

Comfy bed. Don't particularly like the "modern" layout of the room. Looks great but not really functional. Wardrobe was a see through affair and highest hanger was not high enough to hang my trousers. As seems to be the standard now days no mini bar. Whats that about?

Dear 13176DRpeterv, Thank you for taking the time to share your most recent stay at Pullman Sydney Airport. We are pleased to see that you found our beds comfortable and the 5 stars for our cleanliness. Did you know you can find these same beds in our Pullman hotels worldwide? During these times you are correct minibars have been removed from the bedrooms and this is in line with the ALLSAFE program developed by Accor and Bureau Veritas. We do however have the all of the usual mini bar items available upon request 24/7 as well as room service for your convenience. There is no tray charge for this service. Thank you for your comments on the modern layout and design of the wardrobes we had fed this back to our owners. Once again, thank you for your valued feedback and we look forward to welcoming you back in a near future. Warm Regards, Yasmin Keen General Manager

Short but sweet

Customer review rating 4.6/5

Jane M. Solo - 12/07/2020 Confirmed reviews ALL

Just overnight but this hotel remains one of my favourites

Dear Ms M., Thank you for taking the time to share your most recent experience with us. We are pleased to know that,even though, your stay was short it was an enjoyable one and that we continue to be one of your favourite hotels. We look forward to welcoming you back in a near future. Warm regards, Ana Pereira Guest Experience Manager

Great as always

Customer review rating 4.6/5

Neil Solo - 12/07/2020 Confirmed reviews ALL

Lovely check in, great staff and the SAFE procedures all went well. Thanks for the upgrade as well!

Dear Mr G., Thank you for taking the time to share your most recent experience with us. We are pleased to know that you had an enjoyable stay. Our guests and team members is our number one priority and we are very appreciative of the feedback provided regarding the ALL Safe procedures that we have in place. We look forward to welcoming you back in a near future and we hope that your next visit will be as pleasant as the previous one. Warm regards, Ana Pereira Guest Experience Manager

Central to my needs and well serviced

Customer review rating 4.6/5

Daniel Families - 10/07/2020 Confirmed reviews ALL

A beautiful place to stay for the night. And really relax in Sydney

Dear Mr M., Thank you for taking the time to share your most recent experience with us. We are very happy to know that you had an enjoyable stay and that our services and facilities met your needs. We look forward to welcoming you back in a near future and we hope that your next visit will be as pleasant as the previous one. Wish you a great weekend ahead! Warm regards, Ana Pereira Guest Experience Manager

Excellent Service during Covid-19

Customer review rating 4.6/5

Phil B. Business - 10/07/2020 Confirmed reviews ALL

I found the staff to be willing to assist to the best of the ability given the constraints the Covid-19 situation. The rooms were well presented and clean We used the conference room and it was a good venue.

Dear Mr B., Thank you for taking the time to share your most recent experience with us. We are pleased to know that you had an enjoyable stay and that our services and facilities met your needs. We are all working very hard to ensure our guests and team members safety and your feedback feels extremely rewarding. Wish you a great weekend ahead and we look forward to seeing you in a near future. Warm regards, Ana Pereira Guest Experience Manager
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