ibis budget Surabaya Diponegoro 2 stars

Customer review rating (ALL Rating) 4.3/5 61 reviews

Jalan Raya Diponegoro no 183, Darmo Wonokromo, 60241 SURABAYA, Indonesia

Hotel extras

  • Budget Hotel in city center of Surabaya

  • close to convenience stores and restaurants

  • 500m from Rahmad Mosque and GKI Church

  • Surrounded by entertainment venues such as karaoke bars and pubs

  • 10 minutes drive to Tunjungan Plaza, Ciputra World Mall, Sutos Mall

ALLSAFE approved hotel

Hotel location

ibis budget Surabaya Diponegoro

Jalan Raya Diponegoro no 183, Darmo Wonokromo
60241 SURABAYA
Indonesia

GPS:-7.281733, 112.731528

Telephone +62 31 99537111

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

DIPO BREAKFAST CORNER

Non contractual photo

Located on L floor, overlooking the famous Diponegoro street, the restaurant serves Continental breakfast and local Surabaya cuisine.

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 65 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Get into our cozy Sweet Bed at a budget price. Each room features a contemporary Nest design, soft duvet, free WIFI and includes a simple breakfast buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  61 reviews

TripAdvisor Rating  4.5/5  686 reviews

Good stay

Customer review rating 5.0/5

Anton Business - Confirmed reviews ALL

The crew is very hospitality.

Good Stay

Customer review rating 5.0/5

Cliff M. Families - Confirmed reviews ALL

Simple hotel, clean and comfortable

Good stay for catch an early flight

TripAdvisor rating 5.0/5

PrasetyoZD Business - TripAdvisor review

Stay just a few hours due I got an early flight in the morning. I choose this hotel because the location inside the airport (domestic airport). Staff are friendly and helpfull to woke me up at 3am. Room is clean and minimalist style as like their standard budget hotel.

Bapak PrasetyoZD yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis budget Surabaya Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, juga kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Friendy Rares Hotel Manager

No Amenities in Rooms

Customer review rating 2.5/5

Yuche Y. S. Business - Confirmed reviews ALL

I got no amenities in rooms, such as water, soap, dll. It's disappointing.

Dear Mr. Yusche Yahya S., Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Budget Surabaya Diponegoro. It is always a pleasure to receive positive feedback. I would like to inform you that based on Accor's standard ibis Budget provide the room amenities (sleeper and toothbrush) separately and you can ask to receptionist staff. in room, we have already provide 3 in one (soap, shampoo and conditioner) in the bathroom, unfortunately if you could not find them hanging on in the bathroom wall during your stay in our hotel. for mineral water, we provide 2 bottles mineral water in every room, and all the guest could refill free the mineral water thru our water dispenser located at the second floor. hopefully, in your next stay, you could ask to our staff if you find something that you need to know better regarding the hotel that you stay in the near future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Elok Lestari Operation Manager

Simple and Neat

TripAdvisor rating 4.0/5

kblee35 Solo travel - TripAdvisor review

Upon reaching the lobby for check in, was greeted by staff politely. Although the counter doesn't look as grand like those city hotel, it's functional. The rooms were disinfected and notices placed at each door knob. It's a standard IBIS Budget style. Identical to the one I used to stay in Jakarta. I like it simple and neat although the bedsheet tends to look old. Sleep was good.

Dear Mr. Kblee35, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares General Manager

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Other web-users rate our hotel

  • 160 reviews 8.4/10 Location
  • 237 reviews 7.6/10 Room
  • 232 reviews 9.4/10 Service
  • 8 reviews 7.9/10 WiFi
  • 192 reviews 8.9/10 Cleanliness
  • 50 reviews 2/10 Comfort
  • 30 reviews 8.7/10 Vibe
  • 25 reviews 7.7/10 Food

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