Hotel - Novotel Singapore On Stevens
Novotel Hotel Novotel Hotel

Novotel Singapore On Stevens Hotel

4.5/5 661 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Singapore Changi Airport
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
    • Korean
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request
  • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Novotel Singapore on Stevens is an award-winning hotel, equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 11 restaurants.

Hotel location

Your meetings and events

All our meeting rooms come with the latest Hi-Tech equipment, natural daylight and a large foyer area. With a dedicated experienced and professional team at your service, just focus on what matters the most to you.

Novotel Singapore On Stevens Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ORION 21 m2 4 m 10 6 5 5 10
CYGNUS 26 m2 4 m 18 6 12 10 10
LYRA 27 m2 4 m 22 8 8 12 20
AQUILA 35 m2 4 m 30 14 12 12 20
DRACO 35 m2 4 m 50 16 16 20 30
LYRA & ORION 48 m2 4 m 35 14 12 19 30
HERCULES 53 m2 4 m 50 17 16 22 30
HERCULES & CYGNUS 79 m2 4 m 90 24 22 36 50
LE BALCON 100 m2 0 m 0 0 0 0 30
POLARIS 1 150 m2 6 m 110 34 29 90 80
POLARIS 2 150 m2 6 m 110 34 29 90 80
POLARIS 3 150 m2 6 m 110 34 29 90 80
LA TERRASSE 300 m2 0 m 0 0 0 0 70
POLARIS BALLROOM 450 m2 6 m 430 126 126 280 320
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 254 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 28 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Opening windows
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 5,511 reviews

Our guest reviews for
Novotel Singapore On Stevens

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 661 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Am Friends - 12/02/2020 Confirmed reviews ALL
« Good stay »

Location was good; town area was just around the corner. There were also some food choices and a convenience store right below the hotel. However, air conditioning was not chilly enough; in fact the whole hotel felt a little stuffy. There was also a baby cockroach on my night stand. Room was pretty dusty too. Other than those mentioned, it was a rather good stay. Hotel wasn't brimming with people (which is a good thing at this point of time), breakfast buffet was good (simple selection, but tastes nice) and the pool was nice too. Staff were friendly and helpful as well.

Norlina A. Couples - 12/02/2020 Confirmed reviews ALL

Pleasant and swift checking in. Professionally handled.

Anonymous Business - 12/02/2020 Confirmed reviews ALL
« Well located/quiet »

Was picked as "Guest of the Day" made me feel special

Matt Families - 11/02/2020 Confirmed reviews ALL
« Loved it! »

We were treated so well. Thank you thank you thank you. We celebrated our 20th wedding anniversary and the whole team made sure we were looked after from a cake to toys for the kids. The best service ever.

Emily Friends - 10/02/2020 Confirmed reviews ALL
« Nice new hotel »

Overall a great stay, good food, location ok, good facilities.

Wee C. L. Couples - 10/02/2020 Confirmed reviews ALL
« Lovely, friendly...but...could be so much more polished! »

Been coming back for years, but the last stay was rather disappointing. The positives included comfy beds, Nespresso with the third party pods...pringles and toberone from the inclusive minibar fridge...the Bijou delightful lounge and happy hour evening H’or dourves ..., the gym and two pools (even with the screaming kids and their oblivious uncouth parents... only a matter of time some dead kid with smashed head from running and diving will appear on CNA news) ...back with the positives...super friendly team ever so eager to please...Catherine at Winestone was a joy welcoming us on the first evening ....exhausted from a long flight.. super hardworking Danny (Working through CNY!) and his team at breakfast..in the lounge many thanks to Anna/Heidi/Reuben/Ash/Joshua/Dahlia For their kind Hospitaility ...as a platinum member, we were kindly offered an upgrade to a suite...But that’s when the rough edges surfaced.. 1. I made a request for a room on the lounge level near to the elevators way before arrival. But because of the upgrade, a room on Level 9 was set aside. This however had a faulty bathroom door apparently and we had to stay one night in a premium room on L10 and changed the next day. To avoid further delay, a suite on Level 8 was offered. would have been perfect if a suite on Level10 was ready for Us on arrival. The poor execution of this good will gesture actually created negativity. btw the cracked side panels of the wash basins and mold were not befitting. 2. The main reason for choosing this hotel was the free parking for guests and their visitors with cars. i usually hire a car from the airport. But i found out only on arrival that NOVOTEL changed their policy... Limiting one coupon a day. I was then advised incorrectly that departing during the lunch and dinner hours will be free which resulted in a parking charge of $19. Which I was reimbursed when I complained. I was then offered a second coupon per day because I was a platinum member. So why did they not extend the second coupon at the beginning which would have been sufficient for my daily needs. The team in the lounge will know it is not a matter of money. 3. to top it off, I was charged twice on my credit card and now awaiting the refund. We are not sure ...Why we should return...

Hans K. Families - 10/02/2020 Confirmed reviews ALL
« Good stay but dissatisfied with your employee »

I just heard that onion can be a anti bacterial. so i just want to ask some of onion to your employee. at first, i ask onion to Roy and he straight a way say that he does not have it. then ask to chef and it is there. after knowing it there, then he straight away again and say, "yes i have but it is chargeable, about SGD 3 ++". is onion cost that high? is it how to handle the customer? with always concern about money and do not pay attention to guest satisfaction?

Lucia S. Couples - 08/02/2020 Confirmed reviews ALL
« good stay »

quick check in and check out Friendly n helpful staff especially at the reception when we check in

Peter Business - 08/02/2020 Confirmed reviews ALL
« Good not great »

Nice room, let down by poor cleanliness. Room service meal was disappointing, and no wine in the mini bar

Ms E. K. Couples - 08/02/2020 Confirmed reviews ALL
« Great location. Service and staff excellent. »

Superb. When in Singapore again, without a doubt, would definitely stay here.

Ohyon Families - 08/02/2020 Confirmed reviews ALL
« modern style hotel »

Clean and pleasant atmosphere in the premises made our stay very comfortable and relaxed.

Ted H. Solo - 07/02/2020 Confirmed reviews ALL
« Extremely well looked after »

Great to be in Singapore again. Have stayed in many hotels in Singapore over the years, but for this level of quality and cost, the hotel is extremely comfortable, clean, and well presented. Good to see a 7-11 now close by, for all those little things you forgot to bring. Located not too far to walk to Orchard road, this hotel is my preferred place to stay when I come to Singapore .

Anonymous Families - 07/02/2020 Confirmed reviews ALL
« Value for money in SG »

Clean, nice with kids, good breakfast and good location.

Anonymous Families - 06/02/2020 Confirmed reviews ALL
« Good stay »

Friendly front desk and house keepers. Quiet and nice pools for relaxing. Restaurants food can be improved

Manni S. Solo - 05/02/2020 Confirmed reviews ALL
« Modern ultra clean great customer service »

My check in was swift, welcoming and efficient. I received an upgrade to the top floor, quite possible to my Accor membership. The Novotel is located off Orchard Rd in an upmarket residential area with a couple of restaurants and 7-11 next door the property provides regular and prompt shuttles to orchard rd and back. My room was spotless, well appointed and very comfortable. Could not fault it. Except for a coffee espresso machine that wasn’t working and instantly replaced . Breakfast was above average (although some customers need to brush up on their breakfast Buffett etiquette such as picking food up with their hands, and coughing without covering mouth( although this is not hotels fault) the gym and pool was amongst the best I’ve been to . I really appreciated the hotels’ proactive stance in relation to the carina virus outbreak such as screening survey at checkin and multiple hand sanitizer stations through the hotel. My only peeve if any is that this property does share common areas with the Mercure adjoining the hotel ( I understand both come under the Accor brand) and I’m sure it’s a synergistic approach to reducing costs. I used the restaurant for dinner and the meals /service were above average and afforded guests a 20% discount ( sadly this was not reflected in my room charge on my second visit but no big deal) The bar downstairs was well stocked and served by an upbeat bartender. A big thank you goes out to Dahlia at the Premier level lounge thank you for the attentive service and professionalism. I will stay at this hotel again.

Benjamin Y. Couples - 04/02/2020 Confirmed reviews ALL
« Good experience »

Well stay and enjoy my staycation very much.

Rose Families - 04/02/2020 Confirmed reviews ALL
« Good stay, clean, spot less! »

Very clean, modern and comfy hotel. Not very big hotel but very nice one!

Swee J. Couples - 04/02/2020 Confirmed reviews ALL
« Thank you for the Hospitality »

It was an staycation for my wife and I to celebrate our anniversary. Pleasantly surprised by how the service staff picked up the details and celebrated with us at dinner.

V. M. K. Business - 04/02/2020 Confirmed reviews ALL
« Nice Room, Great gym, Decent Location »

Amazing stay, I had a really good stay - love everything especially the 24 hr gym. Food was decent. Great hospitality, and superb staff. My husband and I are very happy with our stay.

Csk Business - 04/02/2020 Confirmed reviews ALL

very helpful staff, very good gym, good breakfast buffet, nice and clean rooms, mediocre bar

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