Hotel - ibis Istanbul Tuzla Hotel
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Istanbul Tuzla Hotel Hotel

4.5/5 104 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
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Hotel location

Your meetings and events

ibis Istanbul Tuzla Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
YASSIADA MEETING ROOM 28 m2 3 m 16 15 0 10 30
SEDEFADASI MEETING ROOM 36 m2 3 m 24 21 0 12 0
HEYBELIADA MEETING ROOM 48 m2 3 m 36 21 0 21 40
KINALIADA MEETING ROOM 48 m2 3 m 60 22 0 30 40
BUYUKADA MEETING ROOM 49 m2 3 m 36 21 0 21 40
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Office
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 200 rooms
  • 48 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 1,083 reviews

Our guest reviews for
ibis Istanbul Tuzla Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 104 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
C U. Business - 08/02/2020 Confirmed reviews ALL
« Slowly returning to usual »

My stay before this one was not as pleasant as my stays in the past. First of all, I had to pay for my stay on arrival. This was never the case before. When asking to do the payment on departure, it was simply ignored. The reason why I asked for payment on departure is that my schedule is continuously subject to change. It is for this reason that I always take the flexible rate for the room. This time the job went smooth and I could leave a day sooner. When I asked for a refund, it was told with a smile, 'you will not get your money back'. Again I had to protest against this and finally it was agreed the I will get a credit note. Needless to say that this procedure to return the money paid too much is difficult and for the hotel it means more work. I do not understand why the procedure is changed. The hotel has all my details and in the event I should leave without payment, you can simply take it from my credit card. Same for the restaurant, at first I was requested to pay when I asked for the bill. Only after my protest, it was charged to my room bill which was the usual way. My stay this time was as usual, on arrival I was waiting for others at the desk, but another person noticed me and presented me with my room key! In the restaurant problems were solved on the spot. On my (again) earlier departure everything was arranged as usual. I am a happy guest at this hotel again. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Constantijn u., Thank you for taking the time to tell us about your experience at the ibis Istanbul Tuzla Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet Öztüre- genel Müdür

Marian Business - 08/02/2020 Confirmed reviews ALL
« Overall is ok »

Cigarette fumes are coming through air conditioning system, not pleasant for me as a non smoker. Paying at check out must be a mandatory option regardless of your past. Usually I'm in your hotel for few good days, unfortunately I never know exactly the departure date, therefore paying at check out is more convenient for me. As Platinum member and the fact that I'm returning every year should not be a problem for your hotel. Services at lobby bar, restaurant should have the option to be charged at room account, therefore I can pay at the end once with final invoice. Is disturbing to be asked to pay cash or credit card. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marian I., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Öztüre- İbis İstanbul Tuzla Genel Müdür

Rosmala L. Couples - 19/01/2020 Confirmed reviews ALL

No complimentary drink offered

Anonymous Solo - 01/12/2019 Confirmed reviews ALL
« Good »

I arrived in the evening During my diner / buffet I asked for more rice but I was informed that there were no more rice available. But generally it was okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe D., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

Silvia N. Couples - 22/11/2019 Confirmed reviews ALL
« Ms »

Awesome clean inexpensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Silvia N., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Ozture General Manager

Rasim Y. Families - 08/11/2019 Confirmed reviews ALL
« Stay at Ibis Hotel Tuzla »

I stayed 3 nights with my family and we enjoyed with the stay. During our stay, unfortunately, same problem happened as we had during our previous stay at the same hotel. The shower hose was leaking and it took a day to get someone to fix it. I visited 3 times reception desk and informed the cleaner lady and at the end of the day I found the hose and shower head dismantled and laid inside the shower place. After I informed again the reception, a person came and fixed it temporarily.

Our hotel has responded to the review
Our hotel has responded to the review

Sayın Rasim Y., ibis Istanbul Tuzla Hotel ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Mehmet ÖZTÜRE Genel Müdür

Paul Business - 19/10/2019 Confirmed reviews ALL
« Great location beautiful IBIS »

The hotel is really new and clean. The rooms are really nice. Nice breakfast as well. Check out really too long please put more staff when it's departure time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul M., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

C U. Business - 18/10/2019 Confirmed reviews ALL
« Business as usual »

My stay at hotels is only for sleeping. All my other activities are done outside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Constantijn u., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

Rasim Y. Families - 13/10/2019 Confirmed reviews ALL
« Staying at Tuzla Ibis hotel »

I stayed 3 nights with my family and enjoyed with our stay.Hotel is a typical Ibis style as simple. Breakfast was also good to get stomach to fill in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rasim Y., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

Z Couples - 07/10/2019 Confirmed reviews ALL
« everything is good without a simple mistake »

Clean and comfortable, great breakfast. But with a premium account, I booked a room with breakfast, they still charge me, which didn't happen in other AccorHotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhao L., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

Nikolay S. Couples - 07/10/2019 Confirmed reviews ALL
« Short stay in Istambul »

Everything was nice and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikolay S., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

Anastasios M. Business - 03/10/2019 Confirmed reviews ALL
« Fantastic »

Fantastic service and top staff !always ready to assist the guest! Congratulations!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anastasios M., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

Christian T. Business - 30/09/2019 Confirmed reviews ALL
« The staff has poor service level »

They don´t understand what you are asking for or in which order things are to be done. For example: When ordering food, it mostly takes between 30-45 minutes before you get your food, that is overcooked/fried and without taste or not even the one you ordered, even though the menu card is in their native language (Turkish) and English. They do not know the difference in starteres og main course. It takes mostly between 15-20minues to get something to drink ? When they have served the food, then you will have to wait on the fork and knife to arrive, which should be there in advance. When you have to sign the bill it takes 15-20 minutes, even though there is only a few people in the restaurant. It ends up with that you skip the food there and walk to a restaurant in the city insted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian T., Thank you for taking the time to tell us about your experience at the ibis Istanbul Tuzla Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet OZTURE General Manager

Anonymous Business - 29/09/2019 Confirmed reviews ALL
« Dissatisfied »

Aircon was reportedly not working but not fixed. Breakfasts are the same daily In some days drinking water are not replenished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick L., Thank you for taking the time to tell us about your experience at the ibis Istanbul Tuzla Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehmet OZTURE General Manager

John D. C. Couples - 23/09/2019 Confirmed reviews ALL
« Clean and comfortable »

A one night stay on our way back to İskenderun with our pet dog Oscar, after dropping off family at SG airport. Very convenient. Hotel staff welcoming. Room clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear John David C., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Ozture General Manager

Malcolm C. Business - 16/09/2019 Confirmed reviews ALL
« Clean tidy and friendly »

It was comfortable and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Malcolm C., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet Ozture General Manager

Magashnee Couples - 30/08/2019 Confirmed reviews ALL
« Super Awesome! »

Our stay was superb!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magashinee M., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

Anonymous Business - 30/08/2019 Confirmed reviews ALL
« Clean but service was the worst I have ever experienced. »

The hotel was very clean and tidy but the service in the restaurant has got to be the worst I have ever witnessed. One of the waitresses would roll her eyes if you wanted her to serve you. The buffet was very slow at being replenished in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sameul Laurence H., Thank you for taking the time to tell us about your experience at the ibis Istanbul Tuzla Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tarek Business - 26/07/2019 Confirmed reviews ALL
« Gret value for money, super clean and close to Sabiha Gokcen airport (15 minute taxi) »

I worked all day in a quiet and friendly environment while waiting for my plane. Food was very good especially breakfast. Rooms were modern and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tarek R., We very much appreciate your comments regarding your stay at the ibis Istanbul Tuzla Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehmet OZTURE General Manager

Deniz K. Couples - 17/07/2019 Confirmed reviews ALL
« Satisfied with the hotel »

It was a nice hotel just outside of Istanbul. Hotel could be easily reachable by car but not with public transport. It caused us a mini chaos under heavy rain. Interior was clean and modern, the room was good as well. Efficient check-in and out.

Our hotel has responded to the review
Our hotel has responded to the review

Sayın Deniz K., ibis Istanbul Tuzla Hotel ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Mehmet ÖZTÜRE Genel Müdür

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