Hotel - Pullman Brisbane Airport
Pullman Hotel Pullman Hotel

Pullman Brisbane Airport Hotel

4.5/5 440 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • BRISBANE AIRPORT (Paying)
    • BRISBANE DOM APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABB AUSTRALIA8 km / 4.97 mi BLUESCOPE8 km / 4.97 mi DB SCHENKER7 km / 4.35 mi GRAINCORP8 km / 4.97 mi SCHNEIDER ELECTRIC6 km / 3.73 mi
AIR SERVICES7 km / 4.35 mi BORAL8 km / 4.97 mi ENERFLEX7 km / 4.35 mi SANDVIK8 km / 4.97 mi THALES5 km / 3.11 mi

Your meetings and events

The Brisbane Airport Conference Centre is the ideal location for your next event, with 12 conference rooms featuring natural lighting and modern Audio Visual equipment. Our Professional Team will be happy to assist with your next function.

Pullman Brisbane Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHARLES DE GAULLE 28 m2 3 m 0 0 14 0 0
CHANGI 29 m2 3 m 0 0 14 0 0
NARITA 31 m2 3 m 0 0 14 0 0
LONGREACH 40 m2 3 m 0 0 20 0 0
JFK GATE 1 85 m2 3 m 90 24 22 45 48
JFK GATE 3 86 m2 3 m 90 24 22 45 48
LAX GATE 1 99 m2 3 m 108 24 22 45 48
LAX GATE 3 99 m2 3 m 108 24 22 45 48
JFK GATE 2 108 m2 3 m 126 27 26 63 60
LAX GATE 2 110 m2 3 m 120 27 26 60 60
HEATHROW 121 m2 3 m 100 30 22 63 72
JFK - Gate 1 to Gate 3 246 m2 3 m 306 60 66 130 180
LAX - Gate 1 to Gate 3 307 m2 3 m 336 81 78 150 240
BNE AIRPORT CONFERENCE CENTRE 1,800 m2 3 m 352 93 75 120 270
    • Podium
    • Day light
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 132 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 ALL Rating 5,491 reviews

Our guest reviews for
Pullman Brisbane Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 440 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Adam Business - 13/02/2020 Confirmed reviews ALL
« Great facilities »

Quick but comfortable visit with friendly staff and convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the friendliness of our team members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Barrie Couples - 13/02/2020 Confirmed reviews ALL
« excellent location for the domestic airport »

A very luxurious and comfortable hotel providing a brilliant breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barrie, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback and we are delighted to read your kind praises for our brilliant breakfast. I will share your comments with our Head Chef and team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Terry S. Couples - 13/02/2020 Confirmed reviews ALL
« Great experience »

Staff are always helpful and friendly, rooms are spacious with good facilities, ideal location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the helpfulness of our team members. It is wonderful to hear that you enjoyed every aspect of your stay and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Julie Couples - 12/02/2020 Confirmed reviews ALL
« Great stay »

Great location for our 1 night stay. Hoping to stay longer next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Thank you for taking the time to provide feedback for your recent stay at the Pullman Brisbane Airport Hotel. We are glad that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Krystal Smith Guest Relations and Services Executive

Janice Solo - 12/02/2020 Confirmed reviews ALL
« Very good Hotel. Close to airport and very good stay »

I very much enjoyed my experience at the Pullman Hotel. The bed was very comfortable and the room was very spacious and modern. The Dining In food I ordered was very delicious and great quality food. The service was good and the shuttle was great to get back to the airport even though the Airport was close. With the hot humid weather it was great to be able to catch the shuttle with my luggage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback. It is wonderful to hear that you enjoyed every aspect of your stay from check in to check out and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Mike M. Solo - 12/02/2020 Confirmed reviews ALL
« Fantastic Place to Stay »

I have stayed many times at this Hotel and every time is a superb experience, the front Staff are always friendly and helpful, the rooms are always very very clean and tidy and nothing is a problem. The best place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the friendliness of our team members. It is wonderful to hear that you enjoyed every aspect of your stay from check in to check out and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Anita T. Friends - 11/02/2020 Confirmed reviews ALL
« Great Location »

Located adjacent to the Domestic Airport and with a shuttle (have to pay extra) to the International the Pullman is a perfect place to stay pre or post flight. The staff were friendly and welcoming and check in and out was simple. The room was large, well appointed with a big comfortable bed and your choice of pillows. The Apron Restaurant was excellent with very tasty meals and lovely staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the friendliness of our team members. It is wonderful to hear that you enjoyed every aspect of your stay from check in to check out and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Anonymous Families - 11/02/2020 Confirmed reviews ALL
« Good locatiod »

Great spot next to airport and the food was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the fantastic food. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Brenda C. Couples - 11/02/2020 Confirmed reviews ALL
« Enjoyable stay »

Chose as flying out from international terminal on early morning flight. Exceptional service in all areas of hotel. Great room and very comfy bed. Enjoyed our dinner also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenda, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the exceptional service received throughout your experience. It is wonderful to hear that you enjoyed every aspect of your stay from check in to check out and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Anonymous Families - 11/02/2020 Confirmed reviews ALL
« Excellent location »

Close to airport and very handy when you don’t have a car. Easy to get transport to city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernadette, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback and we are delighted our location was excellent for your experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Kaiser A. Families - 11/02/2020 Confirmed reviews ALL
« Excellent location with good views of the airport. Nice & Clean Rooms »

Well, there some issues which need to be fixed as given below: 1. Pillows are very high and big, little uncomfortable to sleep 2. More water bottles should be supplied for the family especially when having kids on the trip. 3. More food items should be in the buffet in compare with the reputation & stars of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaiser, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback and we are delighted you enjoyed our excellent location and unique views. Whilst it is disappointing to learn of the discomfort experienced during your stay, I am happy to advise each of our guest rooms has a pillow menu on the bedside table offering; latex, foam core, feather, contoured memory foam and pregnancy pillows. Our friendly team are available 24 hours to deliver your preferred pillow type upon request. Your comments regarding our buffet selection are appreciated and I will ensure your concerns are reviewed with our Director of Food and Beverage. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Krystal Smith Guest Relations and Services Executive

Rochelle Families - 10/02/2020 Confirmed reviews ALL
« Beautiful hotel in a fantastic location to the Brisbane Airport. »

The staff were really helpful. The room was lovely and beds comfortable. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rochelle, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the helpfulness of our team members. It is wonderful to hear that you enjoyed every aspect of your stay from check in to check out and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Greg C. Business - 10/02/2020 Confirmed reviews ALL
« The Pullman Experience »

As always the Pullman meets expectations. The staff are always friendly and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the friendliness of our team members. It is wonderful to hear that you enjoyed every aspect of your stay from check in to check out and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Sam Business - 09/02/2020 Confirmed reviews ALL
« Convenient location, very comfortable »

Positive experience. Located a short walk from domestic terminal yet quiet and comfortable room with good food in restaurant. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Anonymous Solo - 08/02/2020 Confirmed reviews ALL
« Welcoming, comfortable and convenient »

Although short (day room) it was a life saver between long flights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the warm welcome from our team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

John Business - 08/02/2020 Confirmed reviews ALL
« Ideal stopover spot »

Let’s start with the only negative. The hotel website advertises a paid shuttle service from the airport terminal to the hotel. What it does not say so far as I could find anyway was that this doesn’t run throughout the day. I arrived late morning went to the shuttle bus stop waited and waited and waited and nothing came. I phoned the hotel several times got no reply. When I finally did get through I was told no it doesn’t start again until 4 pm. If only the website had said that! Otherwise an excellent stay The Pullman provided everything I needed for my nine hour layover at Brisbane International. Check-in was smooth and the check-in agent extremely friendly and helpful. She sorted out a minor hiccup on the on-line booking quickly and without any drama. The checkout service was equally efficient. The room was pretty spacious and very comfortable. I was able to work on the desk, and Wi-Fi was adequately quick. The bed was comfortable and I have no problem in catching a few hours sleep. Bathroom facilities very good and available products also – my blocks in my case and frankly I didn’t fancy opening it up! The ground floor bar provides a good selection of drinks and a decent lunch menu. The club sandwich was spectacular. I’d be happy to stay here again, only this time if I arrive in the middle of the day I’ll go straight to the taxi rank

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to tell us about your experience at the Pullman Brisbane Airport. I At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Firstly, I wish to express my sincere apologies for the inconvenience and confusion regarding our shuttle service. Whilst we do have our shuttle information and timetable on our website, I apologize if this was not clear during your reservation process. I have shared your concerns with our Reservations Manager to review and ensure our valued guests are aware of the times this service is available. Please rest assured that we are taking the appropriate measures to address your experience and prevent future occurrence. On a positive note, it is delightful to read your kind praises for the helpfulness of our reception team members and we are pleased our team were able to assist with the minor hiccup on your reservation. I will share your comments with our team as this is the level of service we strive for. We are glad that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Krystal Smith Guest Relations and Services Executive

James P. Couples - 08/02/2020 Confirmed reviews ALL
« Location was great as we were between flights on an international trip. »

Great service and friendly staff..

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the friendliness of our team members. It is wonderful to hear that you enjoyed every aspect of your stay from check in to check out and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Anonymous Families - 08/02/2020 Confirmed reviews ALL

It was of necessity brief

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clive, Thank you for taking the time to provide feedback for your recent stay at the Pullman Brisbane Airport Hotel. We are glad that you enjoyed your stay and hope to welcome you back in the near future. Sincerely, Krystal Smith Guest Relations and Services Executive

Simone M. Families - 07/02/2020 Confirmed reviews ALL
« Great Service, well located and nice room and amenities »

Very happy and will come back and tell everyone how great the hotel and service is

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback, especially regarding the great service experienced throughout. It is wonderful to hear that you enjoyed every aspect of your stay from check in to check out and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal Smith Guest Relations and Services Executive

Rod.s. Couples - 07/02/2020 Confirmed reviews ALL

great service friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rod, We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. It is always a pleasure to receive positive feedback and we are delighted you experienced friendly service throughout your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krystal S. Guest Relations and Services Executive

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