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Pullman Brisbane Airport Hotel 5 stars

Customer review rating 4.6/5 5,803 reviews

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Pullman Brisbane Airport
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+ 22 Services

Hotel extras

  • ALLSAFE certified

  • Walking distance to Domestic Terminal

  • Outdoor pool

  • Onsite restaurant and bar, Apron

  • Executive lounge

Hotel location

Pullman Brisbane Airport

2B Dryandra Road
4008 brisbane airport
australia

Tel: +61731887300

Fax: (+61)7/31887301

Check-in from 14h00

Check out up to 11h00

  • BRISBANE AIRPORT :  TOOMBUL BRISBANE AIRPORT

  • By plane

    BRISBANE AIRPORT At nullkm / null miles

  • By plane

    BRISBANE AIRPORT At 0km / 0 miles

  • By plane

    BRISBANE DOM APT At 0km / 0 miles

  • By train

    BRISBANE AIRPORT At 0km / 0 miles

GPS :-27.386212, 153.116089

Companies

  • ABB AUSTRALIA 8.0 km / 4.97 mi
  • AIR SERVICES 7.0 km / 4.35 mi
  • BLUESCOPE 8.0 km / 4.97 mi
  • BORAL 8.0 km / 4.97 mi
  • DB SCHENKER 7.0 km / 4.35 mi
  • ENERFLEX 7.0 km / 4.35 mi
  • GRAINCORP 8.0 km / 4.97 mi
  • SANDVIK 8.0 km / 4.97 mi
  • SCHNEIDER ELECTRIC 6.0 km / 3.73 mi
  • THALES 5.0 km / 3.11 mi

Hotel services

APRON RESTAURANT

Currently unavailable

The Apron Restaurant & Bar offers guests a perfectly balanced a la carte menu for breakfast, lunch & dinner with a focus on bespoke produce sourced from the 'apron' directly around the property.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 12 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 132 rooms
    • 7 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 132 non-smoking rooms
    • 10 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Pullman Brisbane Airport Additional charge
    • On site
Well-being
  • Outdoor unheated pool Currently unavailable
    • Outside
  • Gym
    • On site

Your meetings and events

The Brisbane Airport Conference Centre is the ideal location for your next event, with 12 conference rooms featuring natural lighting and modern Audio Visual equipment. Our Professional Team will be happy to assist with your next function.The state of the art meetings and conference space has been designed to be flexible to meet the dynamic needs of any business or group. With a pillar-less ballroom, 7 conference rooms, 4 executive boardrooms, pre-function area and open air terrace.

Room descriptions and layouts

14 

meeting rooms

From 1 to 352 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Podium

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Pullman Brisbane Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,803 reviews

TripAdvisor Rating 4.5/5

463 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfortable, stayed sane.

Customer review rating 4.5/5

Arthur Solo - 13/09/2020 Confirmed reviews ALL

Friendly staff, good view, surprisingly yummy food.

Good considering quarantine

Customer review rating 4.0/5

Anonymous Business - 11/09/2020 Confirmed reviews ALL

Okay

Great stay

Customer review rating 4.0/5

Dean Business - 09/09/2020 Confirmed reviews ALL

Great food , great room , great service thank you

Cancelled stay

Customer review rating 0.5/5

A H. J. Couples - 30/06/2020 Confirmed reviews ALL

Rubbish! Cancelled as could not fly to Australia on 2 June for our month long trip. You did not refund my payment........and I am a loyal Accor Plus customer for many years.

Comfortable but no breakfast was very mean

Customer review rating 4.0/5

Anonymous Business - 17/04/2020 Confirmed reviews ALL

It was okay welcoming

Dear Nyambega Florence O., Thank you for taking the time to tell us about your experience at the Pullman Brisbane Airport. Please accept our sincere apologies that changes to our dining operations were not clearly communicated at the time of check in. Whilst the restaurant facilities at the hotel were closed, breakfast and dining options are available from our sister property, the ibis Brisbane Airport next door. Please rest assured that your comments are being shared with the team and we are taking the appropriate measures to address the problem and ensure the hotel facilities are clearly communicated with guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Brisbane Airport

handy to airport

Customer review rating 4.0/5

Graeme B. Business - 01/04/2020 Confirmed reviews ALL

No problem but the shower leaked into the toilet cubicle.

Dear Graeme B., We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. We are pleased to read you enjoyed the hotel's convenient location and a comfortable stay. Your feedback is important and will be shared with the Maintenance Manager for review of the bathroom in room 0514. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, Pullman Brisbane Airport

Very comfortable stay

Customer review rating 5.0/5

Dale B. Families - 01/04/2020 Confirmed reviews ALL

Had a delightful stay - very clean room and couldn't have asked for more friendly and helpful staff

Dear Dale B., Thank you for providing a review regarding your stay at the Pullman Brisbane Airport. It is wonderful to hear you experienced a delightful stay and friendly service. It is always a pleasure to receive positive feedback. We will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, Pullman Brisbane Airport

It was a great place to stay whilst waiting for our next flight out.

Customer review rating 5.0/5

Helen A. Couples - 31/03/2020 Confirmed reviews ALL

Beautiful room, very modern and clean. Our bed was so comfortable it was a shame that we could only spend one night there. The restaurant downstairs was fantastic. The menu equaled any high end restaurant that we have visited overseas. Overall we would stay there again.

Dear *Helen A., We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback regarding your dining experience in the restaurant. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We will share your comments with the team. We hope to welcome you back to the hotel in the near future. Sincerely, Pullman Brisbane Airport
Customer review rating 5.0/5

Sarinthib D. Families - 31/03/2020 Confirmed reviews ALL

We are regular customer and always happy to stay.

Dear Sarinthib D., We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport as we love hearing from our return guests. It is wonderful to hear you continue to enjoy a pleasant visit. It is always a pleasure to receive positive feedback. We will share your comments with our team as this is the level of service we strive to achieve for all our valued guests. Thank you again for sharing your experience, and we look forward to welcoming you back to the hotel in the near future. Sincerely, Pullman Brisbane Airport

Safe haven

Customer review rating 5.0/5

Sheila Couples - 31/03/2020 Confirmed reviews ALL

We were trying to get back to Canada after our flight was cancelled. The hotel was in a great location for the airport and very comfortable even though the lounge was closed because of covid 19.

Dear Sheila G., We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. We are pleased you enjoyed the hotel's convenient location and a comfortable stay. Unfortunately the Executive Lounge was closed due to Government restrictions, however we hope to welcome you back to the hotel in the future to enjoy the full use of the hotel facilities. Sincerely, Pullman Brisbane Airport

Good location, good rooms.

Customer review rating 4.0/5

Anonymous Solo - 31/03/2020 Confirmed reviews ALL

Easy check in. Good room service and customer service. Would have liked to see a bit more care taken with your staff regarding Covid-19 e.g. not entering room or using gloves when handing pens etc.

Dear Siobhan K C., We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. We are pleased you enjoyed the hotel's convenient location and a comfortable stay. We appreciate your feedback and the well-being of our guests, visitors and team members is our highest priority. The hotel is following all guidelines and recommendations from Federal and State governments as well as health authorities, however your comments will be shared with Management as we are continually striving to improve our services. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, Pullman Brisbane Airport

Convenient comfortable hotel for the airport

Customer review rating 3.5/5

Susan Couples - 30/03/2020 Confirmed reviews ALL

Place dead due to Covid-19 But we were comfortable and managed without room service or meals

Dear Susan B., We very much appreciate your comments regarding your stay at the Pullman Brisbane Airport. We are pleased to hear you experienced a convenient and comfortable stay. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, Pullman Brisbane Airport

Stay at Novotel Brisbane Airport

Customer review rating 5.0/5

Bob N. Couples - 29/03/2020 Confirmed reviews ALL

Hi Due to the Pullman closing we were transferred to the Novotel Brisbane Airport which went ahead no problems at all.

Dear Robert John N., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. Our sincere apologies that you were unable to stay at the Pullman Brisbane Airport. However we are pleased you enjoyed your stay at the Novotel Brisbane Airport. We hope to welcome you back to the Novotel or Pullman Brisbane Airport in the future. Sincerely, Pullman Brisbane Airport

Beautiful room and comfortable bed.

Customer review rating 3.5/5

Anne F. Solo - 28/03/2020 Confirmed reviews ALL

My only disappointment was that I had come directly from overseas at midnight. Had to beg for a late checkout because my flight was not until 5pm and I thought it would be safer for me to stay at the hotel rather than at the airport surrounded by many people. They said I could stay until 1pm without the extra charge but that if I wanted to stay longer then I would have to pay. I was not permitted to use the dining facilities but when I rang to place a room service order I was told there was no chef available. They then arranged for me to order from the Ibis menu however I think my order was forgotten and arrived an hour and a half later. They did apologise and did not charge me for my burger which I thought was kind. Overall the staff were very helpful and I understand that they were operating in difficult times.

Dear *Anne F., Thank you for taking the time to tell us about your experience at the Pullman Brisbane Airport. We are pleased to read you enjoyed the guest room, however it is disappointing you were let down by your dining experience. Please accept our sincere apologies that the changes to our restaurant operations due to the government restrictions were not clearly communicated at the time of check in. Please rest assured your comments will be shared with the team to ensure we are continually striving to provide a superior guest service experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Brisbane Airport

Very pleasant stay

TripAdvisor rating 4.0/5

Jason V 13/03/2020 TripAdvisor review

My first stay at the Pullman is unlikely to be my last. I found the staff very friendly and helpful, the room was very pleasant and the dinner was excellent. Overall a very good hotel. I was intrigued by the lounge at the Pullman but did not book it as i could not look up any details on it; the only 'miss' I found with the stay.

Dear Vossies, Thank you for taking the time to provide feedback for your recent stay at the Pullman Brisbane Airport Hotel. It is always a pleasure to receive positive feedback, especially regarding our friendly, helpful team members. It is wonderful to hear that you enjoyed an excellent dining experience in our Apron Restaurant and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon. Sincerely, Glenn Thomas Hotel Manager

Great Stay

TripAdvisor rating 5.0/5

olsenspike Business - 29/02/2020 TripAdvisor review

Its always a nice place to stop over whilst travelling overseas . The staff are friendly and always very helpful. I spend a lot of nights in hotels around Australia and Overseas and this hotel is my favorite hotel in Australia for business travel.

Dear Olsenspike, Thank you for taking the time to provide feedback for your recent stay at the Pullman Brisbane Airport Hotel. It is always a pleasure to receive positive feedback, especially regarding our helpful, friendly team members. I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon. Sincerely, Glenn Thomas Hotel Manager

Lovely stay

TripAdvisor rating 5.0/5

megan m 06/02/2020 TripAdvisor review

Enjoyable stay, excellent service and facilities. Friendly and helpful staff. The restaurant had a very nice breakfast and the pool is great. Very much recommended for an overnight stay or a stopover between flights.

Dear Megan M, Thank you for taking the time to provide feedback for your recent stay at the Pullman Brisbane Airport Hotel. It is always a pleasure to receive positive feedback, especially regarding the helpful, friendly service. It is wonderful to hear that you enjoyed every aspect of your stay and I will share your kind comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon. Sincerely, Glenn Thomas Hotel Manager

Perfect Airport Stoppover

TripAdvisor rating 5.0/5

garyo963 04/02/2020 TripAdvisor review

Great position with signed walking path from Domestic terminal, shuttle or taxi to International. Excellent service. Elegant restaurant, or dine next door at ibis for something formal. Staff make sure your stay is smooth and enjoyable

Dear Gary O, Thank-you for taking the time to provide feedback on our recent stay at the Pullman Brisbane Airport. I am so pleased to hear that our teams' excellent service and elegant restaurant contributed to an excellent experience. I will be sure to pass on your comments onto our team as this is the level of service we strive for. Thank you again, we look forward to welcoming you back in the future. Kind Regards, Glenn Thomas Hotel Manager

A perfect location for an early flight

TripAdvisor rating 4.0/5

bonbris 25/01/2020 TripAdvisor review

Ideal Pre flight sleepover. Please improve the speed of the check in process. Staff excellent but the process was lengthy when all I wanted to do was get as much sleep as possible before a very early flight.

Dear Bonbris, Thank-you for taking the time to provide a review on your recent stay at the Pullman Brisbane Airport. I am pleased to read your received excellent service throughout and found our location ideal for your pre-flight stay over. We appreciate your feedback regarding your check in experience and I will share your comments with our team. We look forward to welcoming you back to the hotel in the near future. Kind Regards, Glenn Thomas Hotel Manager

This is a very good hotel

TripAdvisor rating 4.0/5

davekendall2020 23/01/2020 TripAdvisor review

I have stayed there 30 times now. I have found this hotel extremely useful given it's proximity to the domestic terminal. The staff are great and the rooms are a high standard. The only downside and this is a personal preference is that the pillows are too high. If they provide four pillows / double bed then my thoughts are that you would provide 2 lower pillows o that those who want high pillows can combine them.

Dear davekendall2020, Thank you for taking the time to provide feedback for your recent stay at the Pullman Brisbane Airport Hotel. We are pleased you have enjoyed yet another stay with us and appreciate your comments. We are happy to advise each of our guest rooms has a pillow menu on the bedside table offering; latex, foam core, feather, contoured memory foam and pregnancy pillows. Our friendly team are available 24 hours to deliver your preferred pillow type upon request. Thank you again for sharing your experience, we look forward to welcoming you back to the hotel in the future. Sincerely, Glenn Thomas Hotel Manager

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