Hotel Royal Hoi An - MGallery 5 stars

Customer review rating 4.6/5 5,326 reviews

Book this hotel
Meeting Planner ALL

Your loyalty is rewarded

Hotel Royal Hoi An - MGallery
See on a map
+ 25 Services

Hotel extras

  • "10 minute walk to majestic old quarter of Hoi An "

  • The highest rooftop pool and bar in Hoi An.

  • Delicious and diverse dining experiences

  • Stylish mosaic-tiled outdoor pools

  • Stunning riverside location in the old town

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street
Cam Pho Ward
51000 hoi an
viet nam

Tel: +842353950777

Fax: (+84)235/3950888

Check-in from 14h00

Check out up to 12h00

  • DA NANG - HOI AN BUS :  HOI AN BUS STATION (4.6 KM)

  • HUE - HOI AN :  HOI AN BUS STATION (4.6 KM)

  • By plane

    DA NANG At 30km / 18.64 miles

  • By plane

    DA NANG AIRPORT At 35km / 21 miles

  • By boat

    CHAM ISLAND DIVING At 6km / 3.73 miles

GPS :15.876437, 108.320335

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 3 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 3 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 187 rooms
    • One room for people with reduced mobility
    • No family room
    • 9 connecting rooms
    • 187 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
    • Korean
    • Vietnamese
    • French
    • Chinese Mandarin
    • English
  • Lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Hotel Royal Hoi An - MGallery
    • On site
    • 5 parking spaces
    • Private
Well-being
  • Courtyard Pool
    • Outside
    • On site
  • Rooftop Pool
    • Outside
    • On site
  • Gym room
    • On site

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Hotel Royal Hoi An offers 187 luxurious rooms and suites. Sotaro Wing offers a harmonious blend of Japanese tradition and Indochinese luxury, that is enhanced by glamorously feminine touches in Wakaku Wing overlooking the ancient town and its river.

Our guest reviews for
Hotel Royal Hoi An - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,326 reviews

TripAdvisor Rating 4.5/5

1,706 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 4.5/5

Sarah C. Couples - 27/03/2020 Confirmed reviews ALL

Sadly we stayed here in the middle of the COVID19 crisis & were unable to stay the 4 days we had booked for as we HAD to get home, however the 2 nights we did stay we thoroughly enjoyed. Being able to obtain bikes to ride around HoiAn at no cost was amazing.

Dear Sarah Jane C., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Very clean and comfortable

Customer review rating 4.5/5

Chris Couples - 24/03/2020 Confirmed reviews ALL

We had a wonderful time.

Dear Christopher Leigh T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Ideal location for the old town.

Customer review rating 4.5/5

Lorna M. Couples - 23/03/2020 Confirmed reviews ALL

Lovely hotel , staff very nice . The guy that helps with bicycle hire was very helpful.

Dear Lorna Nancy M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great location lovely balcony room with views.

Customer review rating 4.5/5

Dl Couples - 23/03/2020 Confirmed reviews ALL

Loved the room, beautiful decor the bathroom tiling was fantastic. Very impressed. Staff very friendly and helpful. Very Good !

Dear Donald Peter Macnab L., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Good location, great staff, beautiful amenities and overall lovely hotel.

Customer review rating 4.5/5

Mike Couples - 23/03/2020 Confirmed reviews ALL

Loved our stay and definitely will return.

Dear Michael Austen V., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Outstanding hotel and staff

Customer review rating 5.0/5

Timothy D. Couples - 21/03/2020 Confirmed reviews ALL

We originally booked for 4 nights but due to the coronavirus problems we had to extend to 6 nights and then to 8 nights. The management at the hotel allowed us to extend even though it meant that we were the only residents for the last 2 days. We remained at the hotel for the last 3 days and the service we recieved was exceptional. The restaurant remained open solely for us as did the bar. Every member of staff were cheerful even though it was obvious the hotel would have to temporarily close.Aside from the problems caused by the virus I must comment on the hotel itself. Extremely clean and very well maintained. Two lovely pools with plenty of sunbeds to relax on. We used the restaurant 4 times with an ability to have plenty of varied choice of dishes. All food freshly cooked and delicious. This hotel should be the number 1 choice in hoi an.

Dear Tim Alan d., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Amazing location for exploring hoi Ann with excellent facilities

Customer review rating 5.0/5

J A. Families - 20/03/2020 Confirmed reviews ALL

Extended family reunion spread across 4 rooms. Beautiful rooms kept spotlessly clean. We were looked after very well with an upgrade and lots of little extras. Fabulous roof top bar. Wonderful staff who went above and beyond when one family member became unwell and we needed to go to the hospital. Would love to come back for a longer stay and no sickness.

Dear Janice A. F., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great stay

Customer review rating 4.5/5

Alex Couples - 18/03/2020 Confirmed reviews ALL

Brilliant from the point of check in. Very kind to provide a cake for my girlfriends birthday. The breakfast's were brilliant (except for the cooks forgetting our eggs on two of the days so these were overcooked). Only minor criticism is the number of mosquitoes in some of the common bathrooms.

Dear Alex James B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great place

Customer review rating 4.5/5

Jonathan D. Couples - 18/03/2020 Confirmed reviews ALL

Really enjoyed staying at Mgallery Hoi An, 2 great pools, lovely and very professional staff, great breakfast buffet, very nice rooms

Dear Jonathan Paul D., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Wouldn’t stay anywhere else...

Customer review rating 5.0/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Excellent food, well-trained and friendly staff, beautifully-designed and clean facilities.

Dear Uyen Thai N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great Stay / Great location

Customer review rating 5.0/5

Christine Friends - 13/03/2020 Confirmed reviews ALL

This hotel was above my expectations. I loved our hotel room and amenities that came with it. The hotel's rooftop bar / pool area had a fantastic view of the city and the staff were amazing during the whole stay. I'd definitely come back again when we visit.

Dear Christine K., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Great location and wonderful staff.

Customer review rating 4.5/5

David B. Couples - 09/03/2020 Confirmed reviews ALL

Food was excellent and executive club staff were very friendly and welcoming.

Dear David Christopher B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Good stay

Customer review rating 4.0/5

Shawn B. Couples - 08/03/2020 Confirmed reviews ALL

Nice hotel and very good breakfast. Rooms need more hooks on wall, more drawers, and hangers in closet, more electrical outlets

Dear Shawn Perry B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager
Customer review rating 4.5/5

Anonymous Friends - 08/03/2020 Confirmed reviews ALL

Great location - easy to get to points of interest in Hoi An. Rooms were very nice, although the bathroom with the curtain was a little awkward. Also, not enough countertop room to spread out toiletries and no place to hang towels.

Dear Edwin Atlee M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Peace and quiet but with easy access to the centre

Customer review rating 5.0/5

D H. Solo - 07/03/2020 Confirmed reviews ALL

Quality in all areas

Dear David H., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Lovely stay..

Customer review rating 4.0/5

Kim Couples - 07/03/2020 Confirmed reviews ALL

Was a beautiful resort but didn’t quite live up to the luxury standard we expected..

Dear Kim Maree B., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Lovely Hotel

TripAdvisor rating 5.0/5

maryD3444GH Family - 12/01/2020 TripAdvisor review

we enjoyed a lovely family trip to beautiful Hoi An and your hotel help make our stay very enjoyable. All staff very helpful and friendly and Hotel very well located, within walking distance to everything.

Dear MaryD3444GH, Thank you for taking the time to provide such a glowing review of your experience with us. We couldnt not be more proud to hear such lovely feedback from a well travelled guest. We are delighted that you found the property impressive but even more so that our staff was warm and engaging. We could not ask for more and will be sure to pass your compliments to the team. We hope to have another opportunity to welcome you back in your future visit to Hoi An. Best regards, Michiel Lugt General Manager

Always make me happy

TripAdvisor rating 5.0/5

GENE L Business - 01/01/2020 TripAdvisor review

It always reached my expectation. There is no word can describe how this venue can worth to stay. It may the best accommodation in Hoi An. Front dest staffs doing the right job for all needs from the customers. Consideration for my personal asking.

Dear Gene L, On behalf of all of us at Hotel Royal Hoi An - MGallery, thank you for your outstanding review. I am so thrilled to know that the accommodations and service your received from all of our staff members was exceptional! The hotel team and I look forward to the opportunity to welcome you back again during your next visit to Hoi An. Best regards, Michiel Lugt General Manager

Best hotel in Hot An

TripAdvisor rating 5.0/5

Trail24172149652 Couples - 01/01/2020 TripAdvisor review

I love everything here. Good service and comfy. Very good location. My group can't find any complaint from our stay. The hotel provides all facility completely when stay. I will stay here again if I come back to visit Hoi An.

Dear Trail24172149652, Thank you for taking the time to review Hotel Royal Hoi An - MGallery. We are delighted to hear you enjoyed your stay. I will definitely pass your compliments to the hotel team as I know your feedback will inspire our team in keeping up the good work. Best regards, Michiel Lugt General Manager

Lovely hotel with tour groups

TripAdvisor rating 3.0/5

lpopo228 Business - 25/12/2019 TripAdvisor review

We’ve stayed at the Royal Hoian many times but this time breakfast was overrun with large tour groups. It was not pleasant. We plan to stay somewhere smaller next time - without the tour groups. Room was lovely but wifi didn’t always work.

Dear Ipopo228, Thank you for taking the time to share your review with us on TripAdvisor. I am disappointed to read about your experience at our breakfast buffet. Unfortunately, during peak times in the early morning when guests from tour groups all arrive at the same time, our restaurant does get full. I recommend dining a little earlier in the morning before the larger groups arrive. Regarding your comment on WiFi connection, we recently upgraded our Wi-Fi system and increased bandwidth hence the connectivity is more secure and stable. I trust that you will not judge us based solely on this occasion and that we may have the opportunity to welcome you back in the near future. Best regards, Michiel Lugt General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby