Hotel - Hotel Royal Hoi An - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Royal Hoi An - MGallery

4.5/5 1,638 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM I 14 m2 4 m 0 0 10 0 0
BOARDROOM II 15 m2 4 m 0 0 10 0 0
THU BON BALLROOM 245 m2 4 m 200 80 80 160 17
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Hotel Royal Hoi An offers 187 luxurious rooms and suites. Sotaro Wing offers a harmonious blend of Japanese tradition and Indochinese luxury, that is enhanced by glamorously feminine touches in Wakaku Wing overlooking the ancient town and its river.

  • 187 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.6/5 ALL Rating 4,927 reviews

Our guest reviews for
Hotel Royal Hoi An - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,638 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Debra M. Couples - 01/12/2019 Confirmed reviews ALL
« Lovely Hotel in a Great Location »

We stayed three nights and enjoyed visiting the sites in and around Hoi An. The room was very comfortable, the service excellent, and breakfast buffet delicious. The location to the old town was ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra Spring M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Mrs D. R. Couples - 29/11/2019 Confirmed reviews ALL
« Accommodation and staff great- breakfast needs rethinking. »

As noted in my short sentence the accommodation and staff were excellent but the breakfast service was the poorest of all the hotels we stayed in across Vietnam. There really needs to be hot drinks ready with constant refills rather than waiting for 10 minutes (once you have let a waiter know you want a coffee) and then getting a cold drink. A refill needs to be asked for and then a fresh cup is bought over - this is so inefficient and must create a lot of unnecessary washing up. The happy hour should also be a constant time across all the bars in the hotel as the staff were confused as were us the clients - why would you have a different happy hour in the rooftop bar versus the other ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawn Patricia R., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

P Couples - 27/11/2019 Confirmed reviews ALL
« Beautiful room »

Our 3 days spent @ The Royal Hoi An was very comfortable & enjoyable. We were able to enjoy the roof top pool & bar. The breakfasts offered multi choices. Good location to be able to walk into the old town of Hoi An. We loved the decor of the hotel & especially our room that overlooked the river.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peta Kelsey N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Anonymous Couples - 27/11/2019 Confirmed reviews ALL

We stayed three nights, which were very enjoyable from a lovely, clean & comfortable room to enjoyable meals, breakfast & dinner in the restaurant. All staff were friendly, professional & helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aongus Joseph M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Anonymous Couples - 27/11/2019 Confirmed reviews ALL
« Good location »

Enjoyed our stay. Staff friendly & helpful. Quality of food good. However, we did find that the room was very dimly lit. Also, there were hanging lights above the desk area, which was arranged differently to the other rooms, so every time you sat down and got up, you knocked your head. We used the kettle for tea, but unfortunately, there were no sockets at a sensible height, so I had to use a socket on the floor. Comfy bed and nice bed linen, but towels are old and need replacing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alfred S., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Duc D. T. Couples - 27/11/2019 Confirmed reviews ALL
« Wonderfull hotel »

I am really happy with all at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dung Duc T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Nattachai K. Families - 25/11/2019 Confirmed reviews ALL
« great hotel and service »

i stay one night there .it's so close with main travel area and or so you have nice Roof top bar .Don't miss it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nattachai K., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Wang T. S. Business - 25/11/2019 Confirmed reviews ALL
« NOT BAD »

Traffic is not convenient, housing is not bad! bUT!After cleaning the room, there is no new supply of toothpaste, strange: (

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yau Kong Andy H., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As far as toothpaste is concerned, this is available on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Yan Families - 24/11/2019 Confirmed reviews ALL
« Attentive services and great location »

All of the staff were very helpful in assisting to our request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yan Li A., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Neville J. Friends - 23/11/2019 Confirmed reviews ALL
« Hotel lovely but evening meal very disappointing - poor in fact »

All said in title.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. Sorry to read that your evening meal was not up to expectations. Your comments have been shared with our Executive Chef. Thank you again for sharing your experience, and we hope to be able to welcome you again in the not too distant future. Sincerely, Michiel Lugt General Manager

Graham N. Couples - 22/11/2019 Confirmed reviews ALL
« Excellent »

All very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Seah J. Families - 21/11/2019 Confirmed reviews ALL
« Good »

Everything was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seah J., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

G P. Couples - 21/11/2019 Confirmed reviews ALL
« Could do with a little upgrade »

Some of the staff are a little abrupt could do with a little upgrade. The scarf shop the man is way to pushy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary Edward p., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Duong Couples - 21/11/2019 Confirmed reviews ALL
« Great »

Staff friendly and helpful. Room is clean and nice , good view river and town . Breakfast nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dai Duong N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Jerome Families - 21/11/2019 Confirmed reviews ALL
« Nice quick visit »

Too short visit to enjoy every part of the hotel. But I specially liked the photographs of Rehahn displayed on the main floor of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome Daniel H., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Anne Friends - 20/11/2019 Confirmed reviews ALL
« Great stay »

Stayed for 3 nights and had a great time. Nice clean and spacious room. Staff very friendly and loved how original the cocktails were. We really enjoyed our time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne Rinske W., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Allison Friends - 20/11/2019 Confirmed reviews ALL
« Fantastic hotel experience from the hotel staff to the amazing bath tub! »

My friend and I had an incredible experience at this hotel. Everyone was super accommodating. We were a day late and not only did the checkin staff help adjust our stay, but they also offered to help us in our travels. The bar and restaurant staff was very friendly and the food was actually really good! And the bath tub...incredible way to relax after traveling around the world. Would definitely stay here again and recommend to anyone looking to have a relaxing stay in Hoi An!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison Marie P., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

N/a Couples - 20/11/2019 Confirmed reviews ALL
« Relaxing in Hoi An »

Ovrall, the experience was very smooth and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adriana K., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Anonymous Friends - 19/11/2019 Confirmed reviews ALL

Delightful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Smith G., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michiel Lugt General Manager

Michael Couples - 19/11/2019 Confirmed reviews ALL
« Dark room! »

OK experience apart from the lack of light in our room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.H., Thank you for taking the time to tell us about your experience at the Hotel Royal Hoi An - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to mitigate the fact that some of the rooms are dark and lack enough light. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michiel Lugt General Manager

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