Hotel - ibis Genève Centre Lac
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Genève Centre Lac Hotel

4.0/5 239 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

CAGI5 km / 3.11 mi UNICEF5 km / 3.11 mi WHO5 km / 3.11 mi
CICR5 km / 3.11 mi UNITED NATIONS5 km / 3.11 mi

Exhibition and convention centre

PALEXPO5 km / 3.11 mi

Our rooms

  • 122 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Telephone
    • Free WIFI
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 1,366 reviews

Our guest reviews for
ibis Genève Centre Lac

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 239 reviews
Stuart Couples - 28/11/2019 Confirmed reviews ALL
« Lovely stay, thank you. »

Very fast and friendly check-in. Minor maintenance issue in room which was dealt with quickly and brilliantly. Room superb, spotless and bed was extremely comfortable.

Rafael M. Business - 26/11/2019 Confirmed reviews ALL
« Excellent! »

It was nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAFAEL M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merouane ZGANI Assistant-Manager

Ms Business - 25/11/2019 Confirmed reviews ALL
« Excellent »

Easy check-in, just what I expected for a stay in a Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCELO S., Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis Genève Centre Lac. Kind regards, Merouane ZGANI Assistant-Manager

Geoff Couples - 25/11/2019 Confirmed reviews ALL
« Good location. Clean rooms and friendly staff. »

Vary good experience. Would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEOFFREY D., Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Genève Centre very soon. Kind regards, Merouane ZGANI Assistant-Manager

Sitembekile N. Business - 23/11/2019 Confirmed reviews ALL
« The rooms are clean, great wifi connection »

I have stayed in other Ibis hotels but this was exceptionally good

Our hotel has responded to the review
Our hotel has responded to the review

Dear SITEMBEKILE N., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Dan Business - 23/11/2019 Confirmed reviews ALL

Good location, staff friendly always get a warm welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL D., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane ZGANI Assistant-Manager

Ritter Families - 19/11/2019 Confirmed reviews ALL
« very good »

clean and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHO NAM RITTER M., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Tars Families - 18/11/2019 Confirmed reviews ALL
« Great room and friendly staff »

We loved our room, particularly the shower. Bed comfy, staff helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear TARA D., On behalf of my entire team, I thank you very much for choosing ibis Geneva Centre Lac and for taking the time to share such an extensive and praising review! We are very honored that you chose us. Sincerely, Merouane ZGANI Assistant-Manager

Ian Business - 07/11/2019 Confirmed reviews ALL
« Very pleasant stay »

The IBIS hotel is ideally situated close to the train station and the Lake. It's modern and clean and the staff were very helpful. I'd happily recommend it to other travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN D., We really appreciate your very nice and positive feedback regarding your stay at ibis Genève Centre Lac. It is always a pleasure to receive such a motivating comment and I can confirm to you that I immediately shared it with our team and that it will serve as a strong encouragement to all of us. We are looking forward to welcoming you soon again at ibis Genève Centre Lac. Sincerely, Merouane ZGANI Assistant-Manager

Supachan A. Friends - 07/11/2019 Confirmed reviews ALL
« Air condition »

Air condition in my room not work. I told reception about this problem. She said air condition will start after push start bottom in 40 Min. Haaaaaaa 40 min. I'm surprised and yes but not beleive it . And i went out for travel. When i backed on night. Air condition push start and wait It's not work all night. Ha Ha

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUPPACHAN A., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. I am sorry to hear that the problem with the Air condition was not solved. I will investigate this issue with the maintenance department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, Merouane ZGANI Assistant-Manager

Sónia C. Couples - 04/11/2019 Confirmed reviews ALL
« Great experience! »

The hotel was comfortable and very well located, between the main railway station (with airport connection) and downtown. We like to especially thank to Salomé, one of the receptionists, for her kindness and for being always willing to help! Thank you, Salomé :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear SONIA C., We are happy to read, that you've had a wonderful stay at ibis Geneve Centre Lac .Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Merouane ZGANI Assistant-Manager

Manuel S. Couples - 04/11/2019 Confirmed reviews ALL
« Central and kind employers »

The hotel was in the center of Genebra. It was clean, had a good breakfast and the employers were kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANUEL S., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane ZGANI Assistant-Manager

Cornelis Business - 02/11/2019 Confirmed reviews ALL
« Better than average »

Good hotel, excellent breakfast, friendly staff. Surroundings a bit noisy, but the rooms are well insulated. Room quite hot, temperature did not drop after engaging the airco.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CORNELIS V., We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Rhonda S. Business - 31/10/2019 Confirmed reviews ALL
« Great hotel in an excellent location »

The hotel staff spoke English, they were very efficient, professional and extremely helpful. There were some small maintenance items to take care of and they took care of them in a timely manner. I would highly recommend this hotel as it is in close proximity to the train station, restaurant and it is just easy to get around from here. Thanks again for an amazing experience in Geneva !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear RHONDA S., ,We very much appreciate your comments regarding your stay at ibis Genève Centre Lac It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Svetolik S. Business - 28/10/2019 Confirmed reviews ALL
« Excellent-affordable-cantral »

The hotel is 3 - 5 min walking distance from the train station, the lake, supermarkets, restaurants you name it! Even souvenir shops and shopping malls are couple minutes away. The hotel is clean, cosy, trendy with very helpfull and pleasant staff. They give great tips and were very attentive to some of my needs. The only concern is the neighbourhood since there are a few nightclubs/ strip clubs and even a few "ladies of the night" standing on the corner pavement and in front of the entrance to the hotel. It might seem a bit unsafe to tourists. Also, during weekend nights the street can be loud (till late at night noise was coming through an opened window on the 6th floor).

Our hotel has responded to the review
Our hotel has responded to the review

Dear SVETOLIK S., It has been a pleasure welcoming you at ibis Genève Centre Lac and we thank you very much for your feedback. We do understand that the location of the hotel might not always please everyone. We thank you for your valuable comments that we will take into consideration. We would truly hope to welcome you again very soon. With kind regards, Merouane ZGANI Assistant-Manager

Andreas L. Couples - 28/10/2019 Confirmed reviews ALL
« Customer's comments »

I stayed at room 526, a rather small room to be considered as a double bed room as it appeared to be,with one chair only instead two and a very small closet, with 4 clothes hangers, not enough to hang cloths of one person,let alone, two if the case may be. The place of the hotel was very good. The rate of satisfaction is 6.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREAS L., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

W. Business - 28/10/2019 Confirmed reviews ALL
« A wonderful and unforgettable memory »

I have enjoyed a very special, helpful and sincere services from hotel staff, including bringing back my handbag left at hotel on my way to the airport just before the train arrived. I didn’t even have a chance to express my gratitude to him. He really saved my day! Thank you very much!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUEY-LAN W., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, Merouane ZGANI Assistant-Manager

Mandy Friends - 28/10/2019 Confirmed reviews ALL
« Was a little disappointment »

Over all the stay was okay. For the price I paid I expected more variety of breakfast choices. The bathroom was very clean and presentable I was very impressed. However was disappointment with the room, there are very small and look like a hostel which I didn’t find very comfortable. I was also surprised that there were no tea/coffee kettle etc in the room. I loved that we had the many tv options on the channels which was perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANDY A., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merouane ZGANI Assistant-Manager

Ivan C. Families - 28/10/2019 Confirmed reviews ALL
« Excellent customer service and very clean room. »

Was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IVAN DARIO c. GUERRERO, We very much appreciate your comments regarding your stay at the ibis Genève Centre Lac. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merouane ZGANI Assistant-Manager

Cp Families - 25/10/2019 Confirmed reviews ALL
« Clean and comfy. »

Comfortable, peaceful and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLINE P., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Merouane ZGANI Assistant-Manager

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