ibis Genève Centre Lac

ibis Genève Centre Lac 3 stars

Customer review rating (ALL Rating) 4.2/5 876 reviews

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Hotel extras

  • Just a 5-minute walk from Cornavin Train Station and the Lake.

  • Free public transport pass provided on arrival

  • Bar open 24 hours

  • Free WiFi

  • Co-working spaces

ALLSAFE approved hotel

Hotel location

ibis Genève Centre Lac

26 Rue De Berne
1201 GENEVA
Switzerland

GPS:46.210481, 6.146282

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS BAR

Our accommodation(s)

Warm, modern and comfortable with a cozy bed and functional bathroom, the ibis room has everything to please.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  876 reviews

TripAdvisor Rating  4.0/5  320 reviews

Thanks for NOT honouring my reservation

Customer review rating 0.5/5

Lea M. Business - Confirmed reviews ALL

I checked out yesterday and left my bag in storage with a “guaranteed” reservation tonight. Imagine my surprise and delight when I arrived after midnight to check in and discover that my room had been given to someone else. But the free drink ticket surely makes it all better. I won’t be staying with ALL ever again.

GOOD LOCATION AND VERY GOOD SERVICE.

Customer review rating 4.5/5

Aurora Business - Confirmed reviews ALL

I appreciate the respectful staff who are very willing to help when needed. I also like that free printing services are available at the hotel since we usually need to do some printing when we attend conferences as well as to print boarding passes when we have checked in online. The location of course is very important - very near public transportation stops and the Gare Cornavin.

Well located

Customer review rating 4.0/5

J. M. Families - Confirmed reviews ALL

We were well looked after by the staff at all times, the location was good and the room comfortable.

Disappointing stay

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

I had quite a few good to great experience stay at Ibis hotels in the past, however this time at Geneva was very disappointing. The air ventilation in the room was broken. We notified the reception and was told that no air conditioning is allowed during winter time by the government. We told the reception that we respect and understand no air conditioning is allowed but at least air ventilation system should be working as it worked in our friend's room (also staying at the same Ibis at the same time as us), we even showed videos how our room's didn't work and our friend's room worked. We requested for changing to another room with ventilation so we don't suffocate ourselves (not air conditioning) and was told the hotel was fully booked, and offered us a fan instead! We quickly checked the official Accor Hotel website and there was still room available, we showed the reception and he said he doesn't know why and that the computer system on his end is definitely saying the hotel is fully booked! After a lot of back and forth with the reception for at least 15 minutes, he said there's a room that he could change us to. This second room's air ventilation system worked just fine! Although eventually the second room was fine, but the experience that we had to dealt with before a proper functioning room offered to us was very disappointing and unacceptable. I hope this will be the one and only time I had a disappointing stay at an Ibis hotel. I will still book with the Accor Hotels group in the future

Lovely staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great facilities, very friendly staff, efficient check in and out. Only downside was the bedroom overlooking the red-light district.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ines Mabrouki - Front Office Manager

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Other web-users rate our hotel

  • 1,004 reviews 8.6/10 Location
  • 942 reviews 6.6/10 Room
  • 821 reviews 8.8/10 Service
  • 32 reviews 7.4/10 WiFi
  • 584 reviews 4.5/10 Comfort
  • 429 reviews 7.9/10 Cleanliness
  • 407 reviews 6.9/10 Breakfast
  • 71 reviews 4.6/10 Food

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