Hotel - Mercure Sheffield Parkway Hotel
Mercure Hotel Mercure Hotel

Mercure Sheffield Parkway Hotel

4.5/5 1,059 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

MOTORPOINT ARENA15.45 km / 9.6 mi

Your meetings and events

Mercure Sheffield Parkway Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PEAKS 2 24 m2 3 m 0 0 10 6 0
PEAKS 3 24 m2 3 m 0 0 10 6 0
YORKSHIRE 2 24 m2 3 m 0 0 10 6 0
YORKSHIRE 3 24 m2 3 m 0 0 10 6 0
BOARDROOM 39 m2 3 m 20 0 12 8 10
PEAKS 1 48 m2 3 m 50 18 18 12 40
PEAKS 2 & 3 48 m2 3 m 50 18 18 12 40
YORKSHIRE 1 48 m2 3 m 50 18 18 12 40
YORKSHIRE 2 & 3 48 m2 3 m 50 18 18 12 40
PEAKS 1 & 2 72 m2 3 m 80 28 28 25 40
YORKSHIRE 1 & 2 72 m2 3 m 80 28 28 25 40
PEAKS SUITE 96 m2 3 m 120 38 38 40 80
YORKSHIRE SUITE 96 m2 3 m 120 38 38 40 80
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 78 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,603 reviews

Our guest reviews for
Mercure Sheffield Parkway Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,059 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 21/02/2020 Confirmed reviews ALL
« Nice and quiet.. but not much around »

Nice a and quiet... fish and chips wasnt the best thought the fish had in taste to it very bland but maybe it was just a off day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daley B., Thank you for taking the time to tell us about your experience at the Mercure Sheffield Parkway Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 19/02/2020 Confirmed reviews ALL
« Good stsy »

First room had bad smell from shower drain. We were shown an alternative quickly and were offered a complimentary drink. We didn’t manage to redeem it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul C., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am very sorry about the bad smell from the bathroom, we are looking at the issue and planning to fix it ASAP. You can redeem your voucher when you stay with us next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruslana Yarmolyuk

Nigel B. Solo - 16/02/2020 Confirmed reviews ALL
« Hotel ok »

Nice hotel good location but not as welcoming as my first visit last year. Room was good and clean , beds good and comfortable, breakfast needs work. Breakfast looked ok but bacon only done on one side, eggs average, no fried bread toaster rubbish. still adequate but expensive when compared to other outlets which provide all day breakfasts at higher quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel B., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mhession Business - 14/02/2020 Confirmed reviews ALL
« Mhession good »

Staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole

Neil A. Business - 13/02/2020 Confirmed reviews ALL
« Good location »

Like most hotels room too warm at night even with heating and air con off however overall stay was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil A., We are pleased you enjoyed your recent stay and will of course have a look into the heating problems you have mentioned. Thanks again for sharing your experience Kind Regards Nicole

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Despite having booked a premium suit the room was freezing and Ive for a cold because of it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahram S., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. I am really sorry for you bad experience with your room at Mercure Sheffield Parkway. We will report the issue to our maintenance man. Please meet my sincere apology. Sincerely,

Deborah M. Couples - 11/02/2020 Confirmed reviews ALL
« Another good stay »

We visit quite frequently as our son lives local to the hotel. We always find the staff welcoming and always book five of us in for an evening meal. Food is excellent - both the evening meal and breakfast. We look forward to our next visit!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah M., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shelbie

Dr B. W. Couples - 11/02/2020 Confirmed reviews ALL
« Good location »

Room quality very good, again. Had to complain to reception about the two bath towels. Supposed to be white, but both were a dirty shade of brown. This did let down the overall stay. Reception did loosely apologize, but it was robotic, with very little compassion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary W., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. We did take the towels from your room and couldn't see the ones that had any brown on them at all. Again I do apologies that these wasn't the standard that you would expect, however all our linen supplied by Brand approved company. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shelbie

Anonymous Business - 08/02/2020 Confirmed reviews ALL
« Convenient for AMRC »

Things that were not good: - Shower smelt badly of sewage - WiFi didn't work in the room. I could connect fine in the lobby so it's nothing to do with my devices (phones & laptop). A lady came up to the room but could't connect. I think a WiFi access point on the 2nd floor needed rebooting. Also, my surname is Bell not B.!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Bell. Firstly i would like to apologies that your name is not in our system correct. We are having our maintenance Manager take a look at the WiFi as i was the lady that came up to help you i believe as this is something that is important for a lot of our customers here and please be assured that we are aiming to get this sorted as soon as possible. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Shelbie

Damon Business - 08/02/2020 Confirmed reviews ALL
« Miles from anywhere but nice to stay »

The hotel itself is well fitted and pleasant to stay in it is however what seems miles from anywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damon K., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. The Mercure Sheffield Parkway looks to not be around anything but i do believe we are a short taxi drive to many places people would need to visit with the added benefit of free parking. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shelbie

Tom Solo - 06/02/2020 Confirmed reviews ALL
« Good »

Expensive for what it offers!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ijaz , Thank you for taking the time to tell us about your experience at the Mercure Sheffield Parkway Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please let us know what was expensive and not to your liking? At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruslana

Edward C. Business - 06/02/2020 Confirmed reviews ALL
« Enjoyable stay »

Good accommodation, friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward C., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel and are so glad you enjoyed it all. We will pass this on to the team and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole

Jacqueline Business - 06/02/2020 Confirmed reviews ALL
« Good stay »

Great communication Excellent service Very clean Room service excellent Customer service excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacquelinemr C., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole

Anonymous Solo - 05/02/2020 Confirmed reviews ALL
« Reasonable stay »

Overall good, room very stuffy though and a drain smell in bathroom. Disappointed no newspapers available at the weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola F., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. We do apologise about the room being stuffy and the smell, we will look into this for you. We hope this didnt cause too much of an inconvenience and that we see you again next time for a better stay. Nicole

Anonymous Business - 04/02/2020 Confirmed reviews ALL

All fine just wish the menu could be updated from time to time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anitams B., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Paul Business - 29/01/2020 Confirmed reviews ALL
« Pleasant staff - even late at night »

Good hotel. Convenient from the M1. Relatively easy to city centre. Good price. Clean, well appointed, comfortable rooms, good breakfast. Nothing nearby so be prepared to settle into the room!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., Thankyou for your feedback regarding your recent stay. hope to see you again for a better stay next time.

John Couples - 29/01/2020 Confirmed reviews ALL
« Good experience, but... »

Hotel was fine. Staff excellent and helpful. Just as well as my reservation had been cancelled. I had trouble booking, rang to confirm the booking had been made (confirmed) then arrived ate the hotel to fin no booking. Fortunately they had rooms, but really this is unimpressive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN C., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. Regarding your booking it looks like the card failed on the booking resulting in this being cancelled therefore you should have received an email maybe in your spam box letting you know this. I do apologies for the inconvenience caused Sincerely Shelbie

Mr J. A. Couples - 28/01/2020 Confirmed reviews ALL
« Well located to where we were visiting »

Average, smelly & slow draining hand sink. Asked for it to cleared, no one available to resolve it so had to change room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan A., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. I do apologies that there was no one available to do your sink as we should always have someone available at the hotel to help. If this was a maintenance issue then he would have fixed this the next morning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shelbie

Alan B. Solo - 28/01/2020 Confirmed reviews ALL
« Great stay! »

Really comfortable firm bed in a sparklingly clean room with great food, what's not to love?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan B., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shelbie

Stuart Business - 27/01/2020 Confirmed reviews ALL
« ok »

food had hair on it but was sorted straight away by a very good staff member called gill

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuartprof W., We very much appreciate your comments regarding your stay at the Mercure Sheffield Parkway Hotel. I would like to apologies about the hair that was in your food and please be asured that we are taking appropriate measures for this not to happen again. I am happy that Gill was able to sort this quickly for you/ Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shelbie

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