Novotel Guwahati GS Road

Novotel Guwahati GS Road 5 stars

Customer review rating (ALL Rating) 4.2/5 1,009 reviews

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Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Chic poolside bar with an aura for an ideal starlit evening, currently under renovation

  • Centrally located on the Guwahati-Shillong Road

ALLSAFE approved hotel

Hotel location

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Telephone +91 361 710 4444

Fax +91 361 710 4445

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Spread across 4000 sq.ft. of total meeting space, the hotel boasts of banquet and meeting space for every size and occasion to make you feel welcome. Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true.

Room descriptions and layouts

6 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Each of our 118 rooms and suites was designed to offer unmatched comfort and convenience suited to every traveller's need with complimentary WiFi, tea & coffee making facilities, and access to the fitness center & pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,009 reviews

TripAdvisor Rating  4.5/5  544 reviews

Nice cordial staff

Customer review rating 5.0/5

Tanay B. C. Business - Confirmed reviews ALL

Good food good ambience

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Well maintained hotel with very bad check-in experience

Customer review rating 1.5/5

Mani Families - Confirmed reviews ALL

While everything else was good, the check-in experience was a nightmare. I saw a long queue, finally when i reached to the front desk executive she said she is busy and asked me to wait. It took me more than an hour to complete check-in formalities only to learn that rooms are not ready. The front desk executives were rude and were in different to some ones needs. But rest every thing was fine. Will never choose a Novotel hotel again.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As discussed with my FOM Saurav Banerjee please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin PATHAK General Manager

All is well

Customer review rating 5.0/5

Dipankar D. Families - Confirmed reviews ALL

Staff behavior very polite, but we are staying this property too much time but swimming pool was not ready so pleased ready to quickly your working process

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our Swimming Pool is expected to be renovated soon and will definitely like to welcome you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Excellent

Customer review rating 5.0/5

Rajiv M. Couples - Confirmed reviews ALL

All was good except that we had to wait for 2 hours at 10 am for room allotment. 2 pm check in is a bad policy.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Great Location Great Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

As always, the people are nice be it from the front desk to the food. Enjoyed the stay...

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

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Other web-users rate our hotel

  • 221 reviews 8.8/10 Location
  • 533 reviews 8/10 Room
  • 2,524 reviews 9.4/10 Service
  • 13 reviews 6.1/10 WiFi
  • 1,036 reviews 8.5/10 Food
  • 274 reviews 9.5/10 Vibe
  • 251 reviews 8.7/10 Cleanliness
  • 201 reviews 9/10 Breakfast

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