Novotel Guwahati GS Road Hotel 5 stars

Customer review rating 4.3/5 1,343 reviews

Novotel Guwahati GS Road
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+ 25 Services

Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of international cuisine

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Chic poolside bar with an aura for an ideal starlit evening

  • Centrally located on the Guwahati-Shillong Road

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • GOPINATH BORDOLOI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchangePaying
  • Concierge
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Other sports activitiesPaying
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Guwahati GS Road

G S Road
Downtown Dispur
Assam
781006 guwahati
india

Tel: +913617104444

Fax: (+91)3617104445

Check-in from 14h00

Check out up to 12h00

  • By plane

    GOPINATH BORDOLOI AIRPORT At 35km / 21 miles - Shuttle paying

  • By car

    KHANAPARA At 2km / 1 miles

  • By train

    GUWAHATI TRAIN STN At 6km / 3 miles

GPS :26.138921, 91.798386

Companies

  • ASSAM SECRETRAIT 1.0 km / 0.0 mi
  • BRPL 3.0 km / 1.0 mi
  • CIPLA 4.0 km / 2.0 mi
  • ERICSSON 1.0 km / 0.0 mi
  • FICCI 11.0 km / 6.0 mi
  • FIS 7.0 km / 4.0 mi
  • FIS GLOBAL 7.0 km / 4.0 mi
  • HCL 3.0 km / 2.0 mi
  • IOC 3.0 km / 1.0 mi
  • NABARD 1.0 km / 0.0 mi
  • OIC 3.0 km / 1.0 mi
  • OIL INDIA LIMITED 6.0 km / 3.0 mi
  • ONGC 3.0 km / 1.0 mi
  • RELIANCE - JIO 1.0 km / 0.0 mi
  • SBI 1.0 km / 0.0 mi
  • STATE BANK OF INDIA 1.0 km / 0.0 mi
  • SUN PHARMA 36.0 km / 22.0 mi
  • TATA MOTORS 2.0 km / 1.0 mi
  • UNICEF 35.0 km / 21.0 mi
  • VODAFONE 16.0 km / 10.0 mi
Companies

Your meetings and events

Spread across 4000 sq.ft. of total meeting space, the hotel boasts of banquet and meeting space for every size and occasion to make you feel welcome.Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true.

Room descriptions and layouts

meeting rooms

From 1 to 220 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • WIFI access

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Each of our 118 rooms and suites was designed to offer unmatched comfort and convenience suited to every traveller's need with complimentary WiFi, tea & coffee making facilities, and access to the fitness center & pool.

Superior Room King Size Bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Room Twin Size Bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Room King Size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Room Twin Size Bed

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square prepares daily extravaganza of international fare for gourmet adventurers that enjoy variety and quality. The all day dining offers a global buffet concept with an eclectic mix of live cooking combined with a selection of local Indian cuisine.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALFRESCO

Type of cuisine: International

A pleasant outdoor setting with interactive live kitchen offers a wide array of freshly baked pizzas and shawarmas which you must try with chilled beer or choose from our speciality beverage menu to enjoy an ideal evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MALT

Non contractual photo

A plush lounge with a warm ambience to relish a perfect evening with your friends, business associates.The chic & contemporary cocktail studio offers a wide selection of single malts, newly crafted concoctions of smoked cocktails, wines & choicest cigars.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Guwahati GS Road

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,343 reviews

tripadvisor

TripAdvisor Rating 4.5/5

275 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located but far from airport

Customer review rating 4.0/5

Manu G. Solo - 25/02/2021 Confirmed reviews ALL

Stay was comfortable, though free things can be improved like spread menu in breakfast, faster room services, essential kits kept ready in rooms instead of guest calling room service and asking for it.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager
Customer review rating 3.5/5

Anant P. S. Business - 25/02/2021 Confirmed reviews ALL

Concierge service needs improvement. Rest everything good. Very good food.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager
Customer review rating 3.5/5

Kishore C. Business - 24/02/2021 Confirmed reviews ALL

The room size was very small

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Average stay

Customer review rating 3.0/5

Sashi Business - 24/02/2021 Confirmed reviews ALL

Breakfast menu was not good for vegetarian

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin PATHAK General Manager

Good stay

Customer review rating 4.0/5

Sumit Couples - 21/02/2021 Confirmed reviews ALL

Overall, I liked the hotel room and stay was good. There was only one thing that I felt was poor response in serving while ordering at the time of buffet breakfast in the restaurant. We waited for half an hour and our small order was not placed and we left without having it and no one cared it. Also, there was no corporate discount provided to us in dining as we get in other hotels.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

good stay

Customer review rating 3.5/5

P R. Business - 18/02/2021 Confirmed reviews ALL

Smoking zone is required in every floor.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Good Stay

Customer review rating 4.5/5

Anonymous Business - 18/02/2021 Confirmed reviews ALL

First Stay; Good Stay; Courteous staff; good food; rooms good; However observed that the Flushes use a wee bit more water than desired. That too in a water scarce city.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

A decent stay

Customer review rating 4.0/5

Nitesh Business - 17/02/2021 Confirmed reviews ALL

It's a nice hotel with good staff, clean rooms. Unfortunately your beds and pillows are extremely uncomfortable otherwise an excellent property to be at.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager
Customer review rating 1.0/5

Mohammed Business - 17/02/2021 Confirmed reviews ALL

Facilities provided are not sufficient when you say its a five star as there are no extra pillows in the room essentils are not properly refilled on daily basis bedsheets were not changed there no stationary in the room in sine menu in not available in the room suite room is quite small most important we were not welcomed with a smile on the face of the staff available body language shows a lot of attitute

Dear Ms. T., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin PATHAK General Manager

Fair stay

Customer review rating 2.5/5

Saumya Business - 15/02/2021 Confirmed reviews ALL

Breakfast not good. Every time food pans are empty. Have to wait for long time.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin PATHAK General Manager

Dissatisfied stay

Customer review rating 2.0/5

Krishna Business - 14/02/2021 Confirmed reviews ALL

Not interested

Dear Mr. Krishna P., Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin PATHAK General Manager

Good

Customer review rating 3.5/5

Mukesh P. Families - 13/02/2021 Confirmed reviews ALL

Service Good but room size small...... Buffet service waiters not responsive

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Good stay

Customer review rating 4.5/5

Ashish '. T. Business - 12/02/2021 Confirmed reviews ALL

All good. Food was fantastic

Dear Mr. t., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Good stay

Customer review rating 4.5/5

Santanu B. Business - 12/02/2021 Confirmed reviews ALL

Nice

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Would say average

Customer review rating 3.0/5

Pavithra Families - 12/02/2021 Confirmed reviews ALL

1. Service in restaurant was extremely slow except one particular employee. 2. Food would take atleast one hour to be served 3. The room card had to be replaced as it was not working properly 4. The glass door in the bathroom got stuck with my daughter stuck inside and had 2 people to open the door

Dear Ms. Santhanam, Thank you for taking the time to tell us about your experience at the Novotel Guwahati GS Road. We have noted your mentioned concerns and are positively working on ensuring no future occurrences of the same. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nitin PATHAK General Manager

Good Stay

Customer review rating 5.0/5

Ashwani K. Business - 11/02/2021 Confirmed reviews ALL

It was really Good Experience.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Excellent

Customer review rating 4.5/5

Conrad D. Business - 10/02/2021 Confirmed reviews ALL

Overall very comfortable

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Well located

Customer review rating 5.0/5

Anuchaya D. Families - 10/02/2021 Confirmed reviews ALL

I have enjoyed my stay availing all the facilities. Very calm atmosphere though in the middle of the city.

Dear Ms. d., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Good stay Good Sanitization

Customer review rating 4.0/5

Dr A. B. Families - 09/02/2021 Confirmed reviews ALL

Well maintained rooms and courteous staff. But some basic amenities were missing like shower cap and comb.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

Well located extremely clean and nice ambiance

Customer review rating 5.0/5

Jnandabhiram C. Families - 08/02/2021 Confirmed reviews ALL

Highly satisfied with the warmth received from the staff extremely clean environment

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Guwahati GS Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nitin PATHAK General Manager

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