Hotel - Mercure Bandung City Centre
Mercure Hotel Mercure Hotel

Mercure Bandung City Centre

4.5/5 448 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • HUSEIN SASTRANEGARA
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BANK BJB SYARIAH1.2 km / 0.75 mi BPJS KESEHATAN0.4 km / 0.25 mi DPSDA PROV JABAR1.3 km / 0.81 mi GRAND AA RESIDENCE0.75 km / 0.47 mi MUSEUM KONF AA0.5 km / 0.31 mi PT PATRA AKSAJAYA0.15 km / 0.09 mi
BFI FINANCE0.15 km / 0.09 mi CETRIN ONLINE1.9 km / 1.18 mi GARUDA INDONESIA0.26 km / 0.16 mi LKBNA0.7 km / 0.43 mi PT MANDIRI AXA0.27 km / 0.17 mi PT PLN PERSERO0.65 km / 0.4 mi

Your meetings and events

Our modern meeting rooms feature meeting equipments and high speed WI-FI. Our professional team will assist you in making your event a success.

Mercure Bandung City Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ARJUNA MEETING ROOM 62 m2 2 m 50 25 80 30 30
NAKULA MEETING ROOM 62 m2 2 m 50 25 80 30 30
SADEWA MEETING ROOM 62 m2 2 m 50 25 80 30 30
YUDISTIRA MEETING ROOM 62 m2 2 m 50 25 80 30 30
BIMA BALLROOM 536 m2 6 m 500 250 1000 300 250
    • Screen
    • Flipchart
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A simple yet elegant room equipped with LED TV, modern designed furnitures and bathroom. With choices of single or twin bed type, the city or mountain view from this room will pamper your sight and senses.

  • 163 rooms
  • 80 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 ALL Rating 1,615 reviews

Our guest reviews for
Mercure Bandung City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 448 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Lidiya Families - 20/01/2020 Confirmed reviews ALL
« Satisfying »

Family friendly

Alisa Families - 17/01/2020 Confirmed reviews ALL
« Overall its good »

Best room and clean and good taste of breakfast

Ivan W. Couples - 16/01/2020 Confirmed reviews ALL
« A nice location for decently priced hotel! »

Room was new and clean. Came with a surprise birthday cake and love towel for my GF. Had a wonderful stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Ivan W., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Pingkan P. Couples - 15/01/2020 Confirmed reviews ALL
« Delightful »

The room was sparkling clean, the receptionist was very kind, and also there was one guest relation whi came into our room and gave us cake. Unfortunately, by the time we arrived the room wasn’t ready yet (around 4pm). But totally our stay is really delightful! I love the Pool ❤️

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Pingkan, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Gihon H. Families - 10/01/2020 Confirmed reviews ALL
« Having a great time staying at Mercure Bandung City Centre »

We had a great time stay there, perfect location because it is located in the heart of Bandung city, easy to access many places in Bandung. Clean and comfy room. Nice view from rooftop pool. Delicious and great breakfast menu, especially the butter croissant (that's why I love to stay in some Accor hotels :D). A little comment for improvement, I think that the parking lot is not adequate. In my opinion, for hotel that has big occupancy like Mercure Bandung City Centre seems to have adequate parking lot that make guest easier to park their vehicles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Gihon, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Wulan Families - 10/01/2020 Confirmed reviews ALL
« Comfortable »

Check in midnight fast check in , with professional staff. Good location for holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Wulan, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Yohan Families - 10/01/2020 Confirmed reviews ALL
« Good location »

Stay 1 night at Mercure city centre so nice , check in smoothly and staff very friendly. food so good, During stay any staff take care me about something if I needed, thank you mba Dian and thank you 1 staff handle me during check out time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak t., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Suwidhi Y. Solo - 08/01/2020 Confirmed reviews ALL
« Good Hotel for Transit or business trip »

It was good experience for staying at Mercure..good location and good service..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Suwidhi Y., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Suyanto Families - 07/01/2020 Confirmed reviews ALL
« busy »

we stayed on Dec 30th, so understandably the hotel was packed parking was quite challenging, but thanks to valet service, it was resolved quickly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Suyanto, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Ardiansyah General Manager

Oliver Families - 06/01/2020 Confirmed reviews ALL
« Nice but..... »

Overall is good except for long waiting of check in (almost 1 hour) and nightmare parking space cause of limited parking area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Oliver, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Ardiansyah General Manager

Putra I. Families - 05/01/2020 Confirmed reviews ALL
« Memorable year family staycation and holiday in Mercure Bandung City Centre »

First time stay with family in Mercure Bandung City Centre and we were happy! We arrived at the hotel on the 26th December 1:00 PM during big rain and the hotel was full. We waited the concierge guy for about 5 minutes at the lobby, park the car at the basement and checked-in. All staffs at the concierge, reception and lobby area were very helpful and communicative. The check-in process also quick and smooth. While we are waiting our room ready, we were having lunch and tried its seafood signature menu which was delicious and we checked-in while the room were ready. The room was great (bed - especially the pillow, space, bathroom, amenities) except 1 thing that we've found 1 DBD mosquito at the wall. What we (myself, my wife and the kids) love about Mercure Bandung City Centre: +. The breakfast; +. Location: city centre and near the mosque; +. Swimming pool and its area at the top floor (15th) - although we didn't have a chance to swim as it was mostly rain when we stayed here; +. The restaurant, the coffee shop; What we didn't like: -. DBD Mosquito (black-white) inside our room; -. The key also broken, so I must wait it to be fix before i had my breakfast. However, the door technician came and try to fix it without I have to wait he was fixing it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Putra, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Pangnop Families - 05/01/2020 Confirmed reviews ALL
« An excellent experience with outstanding service. »

The highlight of the experience came from the staff. They are responsive, pro-active and friendly. Excellent service indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Novita, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

D. Families - 04/01/2020 Confirmed reviews ALL
« love the suit room »

First day my family and i stay in privelege room, second to fourth day we moved to the executive suit room, i love the room with bathup, i would rate extremely statisfy, However we were asked to check out at 11, which dissapointed me. check out time supposed tobe 12 according to the description written during booking. High season isnt an excuse. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu D., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and please allow me to express my sincerest apologies regarding the check out time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

P. W. K. Families - 03/01/2020 Confirmed reviews ALL
« Great view of Bandung from the roof top pool side bar. »

i was not expected at arrival as i came in a day earlier than i had booked due my own mistake. The staff at reception helped me get a couple of rooms for the night. I was given a room upgrade, free breakfast and complimentary welcome drinks. As i was unexpected, i had to wait awhile for my rooms to be ready. So i went up to the roof top bar to enjoy the welcome drinks with my family. The view from the roof top was really good because there was a good view of the city and the mountains in the distance. There was a nice cool breeze blowing. It is a place that one could spend hours by the pool with a good book enjoying the sunshine and cool breeze. The rooms are clean and the breakfast has a good spread of international and local food. The location of the hotel is convenient as it is within walking distance to places of interest like Jalan Asia Africa and Jalan Braga. It is also not too far to walk to the factory outlets (about 30 minutes) like Heritage. There is also a good wine bar with a nice selection of wines that is located on the hotel premises. However the bar is not managed by the hotel. The only things that i found not up to other accor hotels that i have stayed at is the pool water and the gym. The pool water was murky and the gym equipment is not as varied as other mercures i have stayed at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wee k. P., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Ricky I. Families - 03/01/2020 Confirmed reviews ALL
« Top »

Wifi is top, service is top

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Ricky i., We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Distia Families - 02/01/2020 Confirmed reviews ALL
« nice hotel »

nice to staycation here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Distia, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Ananto Families - 31/12/2019 Confirmed reviews ALL
« Feels like not Mercure »

This is my 4th time stay here, from lowest grade room till ultimate one, and it just meh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Yuliarso, Thank you for taking the time to tell us about your experience at the Mercure Bandung City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomy Yovan Ardiansyah General Manager

Ferdinand T. Couples - 31/12/2019 Confirmed reviews ALL
« Ok, should be better »

In general it is a good experience except parking slot that very limited and not proper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Ferndinand, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Chijrah Families - 31/12/2019 Confirmed reviews ALL
« Satisfied »

Comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Chijrah, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomy Yovan Ardiansyah General Manager

Walter M. S. S. Families - 29/12/2019 Confirmed reviews ALL
« Love it exclude Parking Regulation »

Love it but parking space and regulation was bad.Kindly please precede the customer who stays at the hotel than the customer who come occasionally.Because I could not park the car after came back to the hotel.However we still stay at your hotel and have already booked again with my wife's name as Junia Sarita Bunafi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Walter, We very much appreciate your comments regarding your stay at the Mercure Bandung City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again. Sincerely, Tomy Yovan Ardiansyah General Manager

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