Hotel ibis Styles London Kensington 3 estrelas

Nota clientes Avis 3.9/5 5.774 comentários

Hotel aprovado por ALLSAFE

+ 13 Serviços

Extras do hotel

  • Central location, with plenty of nearby transport links

  • Just a 2-minute walk from Earls Court Station

  • Continental buffet-style breakfast served each morning

  • Just 30 minute by tube from Heathrow Airport

Localização do hotel

ibis Styles London Kensington

15 25 Hogarth Road
Earls Court
SW50QJ londres
united kingdom

Tel: +442073734502

Fax: (+44)20/73735115

Check-in desde as 15h00

Check-out até às 12h00

  • TRANSPORT FOR LONDON :  74/328/C1/C3/N97 EARLS COURT

  • LONDON UNDERGROUND :  PICCADILLY LINE EARLS COURT

  • De avião

    HEATHROW AIRPORT A 22 km / 13 milhas

  • De comboio

    VICTORIA STATION A 3,5 km / 2,17 milhas

GPS:51.4934, -0.192111

Serviços do hotel

LOBBY BAR Foto não contratual

O local perfeito para descontrair com uma bebida refrescante, o nosso elegante bar no átrio está aberto até às primeiras horas da manhã. É perfeito para relaxar em boa companhia com uma bebida antes de dormir.

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Wi-Fi
  • Pequeno-almoço
  • Bar
Serviços de catering
  • Sem Restaurante
  • Um Bar
  • Pequeno-almoço
    • Express Custo adicional
Equipamentos e serviços do hotel
  • Informações do hotel
    • 118 quartos
    • Sem quarto para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 116 quartos para não fumadores
    • 6 pisos
  • Idiomas falados no hotel
  • Lavandaria/estacionamento assistido
    • Limpeza a seco/engomadoria
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out tardio
    • Check-in expresso
    • Check-out expresso
  • Arrumação para bagagem
    • Arrumação para bagagem Custo adicional
  • Equipamento de secretária disponível
    • Fichas e transformadores na receção Custo adicional
  • Ferro de passar
    • Ferro de engomar na receção
  • Cofre na receção
    • Cofre na receção

As nossas opções de alojamento

Os nossos 115 quartos, redecorados recentemente e com A/C, são bem iluminados, minimalistas e modernos. Oferecem um ambiente calmo e tranquilo, para poder descontrair depois de um dia passado a explorar as atrações da cidade.

Avaliações dos nossos clientes sobre o
ibis Styles London Kensington

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 3.9/5

5.774 comentários

Classificação do TripAdvisor 3.5/5

1.752 comentários

ibis styles kensington

Nota Tripadvisor 4.0/5

madmust 24/10/2021 Avaliação com certificação TripAdvisor

in a good location 2 mins walk to earl court underground a good 20 miins walk to v and a musuem room is small due to being an old building shower ok good presure but the drainage in the shower tray not upto the job really with nice artitecture what lets i down big time is the breakfast it i crossant coffee buscuits small orange juice in a paper bag the coffee machines 1 was down and the other was down for maintance and forget what price the breakfast was extra not worth the money if were to stay again no breakfast

the lift didn't work for 8 days

Nota Tripadvisor 3.0/5

LouisNW8 Business - 06/10/2021 Avaliação com certificação TripAdvisor

everything was perfect. very good value for money, easy to reach. always clean. friendly staff. rooms well insulated (could watch TV or work in the room without problems) internet speed was very high even with the free option. only bad thing: Lift didn't work for 8 days.

Dear Guest, Thank you for 3 stars review of your recent stay. We are glad that you a had a wonderful stay in Ibis Styles London Kensington and you found the hotel&room clean and the staff friendly .We always strive to provide best service to all our guests and I will be proud to share your feedback with the team. We would like to welcome you back for another great stay. Kind Regards, Diana Ionescu Assistant Manager

no towels and poor service.

Nota Tripadvisor 1.0/5

courtneytalah 09/09/2021 Avaliação com certificação TripAdvisor

We stayed at the Ibis Kensington and we are speechless with the customer service. We were first placed on the ground floor and requested to move as we didn't feel comfortable right next to the window at the front. We were told the lift was broken and when we asked for help with our luggage the man laughed in our faces and said he was busy.. despite the hotel being extremely empty. There were no towels in our room and so we rang down and when we requested towels the man told us to come to the reception to collect them ourselves again whilst laughing. When going down to collect them they were on the reception desk waiting for us next to other guests. I couldn't believe what I was witnessing during a pandemic.

Thank you for taking time to write a review. I am sorry to hear that you were not totally satisfied with your stay. Please accept my sincere apologies. I have personally spoken to Housekeeping Manager and they assured me the issue will be looked into. Please be assured the investigation was carried with the concerned employees. This investigation is now complete and a final decision has been communicated. Thank you once again and I am hoping to welcome you at Ibis Styles Kensington, should you travel brings you back to London. Diana Ionescu – Assistant Manager

Dirty room during Covid is unacceptable

Nota Tripadvisor 2.0/5

paulinhobeccon Business - 03/09/2021 Avaliação com certificação TripAdvisor

We stayed at the hotel during August Bank Holiday. unhas commitment in the area and chose the hotel knowing what I was getting for the price paid. To cut short staff, internet and bed, all good and no problems. Air-con horrible. Just did not cooled the room enough and as th windows did not open properly we were really hot and could not sleep well. The real big issue was with the cleanliness of the room. It was really dusty, specially the bathroom, sofa and curtains. It even triggered my allergies and I had to clean it. I found that really bad because the times we are living with Covid. Not good.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Diana Ionescu – Assistant Manager

Awful service and breakfast for 5 years old

Nota Tripadvisor 1.0/5

Enley6 Couples - 16/08/2021 Avaliação com certificação TripAdvisor

The location is excellent the rooms are absolutely fine for the budget although as my partner is very tall he struggled a lot in the tinny bathroom and had to be bend. The bed was very comfy and the room had all the basic you need. The staff was extremely unhelpful almost looked like they done it purposely so as long as you don't need anything to do with reception and you don't get there even 5 mins before your check in time you are good. Please don't bother with breakfast as there is shop and bakery next to it and due to covid ( apparently) even if you pay for buffet breakfast you get only little pack with crossiant, coco pop bar ( who over 5 years old eatvthem?!) And old muffin plus an apple. Definitely not worth the money and not enjoyable in any way

Dear Guest, Thank you for sharing with us. Please let me apologize that your stay was not up to your expectations. I have personally passed this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to London. Kind Regards, Anna

Boa localizacao e atendiemnto

Nota clientes Avis 4.0/5

Raphael R. Casais - 21/07/2021 Comentários confirmados de ALL

Foi um estadia boa, localizacao tambem muito boa, atendimento na recepcao tambem foi excelente. Estadia tranquila, sem problemas ou decepcoes e atendimeto foram excelentes. Grato !

Exmo Senhor R., Agradecemos os seus comentários no seguimento da sua estada no ibis Styles London Kensington. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Cristina, Reception Team

Enjoyed my stay.

Nota Tripadvisor 5.0/5

ShaimaAshraf Business - 14/03/2021 Avaliação com certificação TripAdvisor

I enjoyed comfortable rooms. On the other hand I booked single room but they gave me a twin room at first with broken window. When I called reception they transferred me to King size double room instead of single room.Therefore I am not very confident to go back again except if it is an unavoidable need of life and work.

lOVELY sTAY

Nota Tripadvisor 5.0/5

mustafaalsaudi Business - 06/02/2021 Avaliação com certificação TripAdvisor

I would like to congratulate you on having such a friendly and helpful staff. Cristina was very helpful & caring. Ana was very supportive & understanding. Also, the location is great. I am one of Accor Members & Would love to stay in this Ibis or other ones for long term.

Dear guest, Thank you for top review following your recent stay at Ibis Styles Kensington. I am glad that you enjoyed your stay and found the hotel location great. I am so proud of my team that they made your stay memorable. I will personally pass your prises to Ana and Cristina! See you on your next trip hopefully! Kind regards, Anna

Convenient

Nota Tripadvisor 4.0/5

中村 優 14/12/2020 Avaliação com certificação TripAdvisor

The place was very convenient and staffs were very friendly! Besides, the room was clean and the price was affordable (including breakfast!) This time I could stay only one night, but I would like to stay more next time!

Dear Guest, Thank you for reviewing your stay at Ibis styles Kensington. I am pleased that you found the hotel to be convenient for your needs, the price affordable, and most important - the room was clean. I will personally share your compliments with whole team! I hope we will be able to welcome you in the hotel for longer stay soon! Kind regards, Anna

bem localizado

Nota clientes Avis 4.0/5

Ca… Viajante individual - 05/12/2020 Comentários confirmados de ALL

O quarto parecia maior na foto e na chegada me dei conta de que era bem menor.

Exmo Senhor Z., Agradecemos os seus comentários no seguimento da sua estada no ibis Styles London Kensington. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Cristina Reception Team

Great location, friendly staff, facility a bit tired

Nota Tripadvisor 4.0/5

gypsyjim005 Business - 09/11/2020 Avaliação com certificação TripAdvisor

a short 5 minute walk from the Earl's Ct Piccadilly tube stop & fairly close to Kensington Garden, a great intermediary location between London's center & Heathrow. Close by are several restaurants, pubs, fast food options, though many have closed or are only available for takeaway due to the lockdown. Staff are friendly at both check in & check out which is quick with so few travellers. As always, the welcome drink for "ALL" members is a nice perk. The normally free breakfast buffet is understandably not currently available, but they do supply a brown bag breakfast w/muffin, croissant, OJ & an apple. The walls, desktops, carpets are showing signs of use, though not a real issue. While my room's heat did not work, the staff were able to provide a portable heater! Relative to other hotels in the area, the Ibis Styles Kensington is a great value.

Dear Guest, Thank you for excellent review! I am really glad you had such a good stay with us! It is a pleasure to read that you received great services, found the hotel clean and in perfect spot for trips to the city, with tube station just around the corner, connecting Heathrow Airport to London City. I look forward to welcoming you back in the hotel soon. Kind Regards, Diana Ionescu , Guest Service Manager

Pleasant Stay

Nota Tripadvisor 4.0/5

swl168 09/09/2020 Avaliação com certificação TripAdvisor

I stayed here on 2 separate occasions during August for several nights each time. The first was at the beginning of the month and the hotel was acclimatizing to the Covid-19 hygiene measures. There were alcohol gels at the main entrance but the ones by the lifts were constantly empty on the 3 nights I stayed there, but this improved on my second stay at the end of August. Reception staff were friendly. The rooms were clean. Understandable the bed linen and towels were not changed during the several night stay, but a lot of guests left rubbish and used plates outside their rooms and not collected by anyone for days. There is no sit down breakfast facility but a breakfast bag-to-go which you collect at reception. The contents of which are inconsistent each day. Sometimes a croissant or pastry is enclosed and sometimes not. There is usually a cereal bar and a piece of fruit. I have to say the Ibis Styles in Glasgow offers a more substantial bag to go but still does not compare to Holiday Inn Express who also provides a hot bacon or sausage sandwich and a bowl of cereal with a carton of milk as well as yoghurt, which Ibis Styles does not. You have to go to the basement level if you want to use the coffee machine. This is closed after 10:30am. Overall a pleasant stay, convenient to Earls Court station and plenty of eating places nearby.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles London Kensington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Ionescu Guest Service Manager

Poor rooms

Nota Tripadvisor 2.0/5

orly3 Business - 02/08/2020 Avaliação com certificação TripAdvisor

I am an Accor Limitless customer and checked in on line requesting a large front facing room on either floor 1-3. When I arrived I was given a rear room which was dirty and the air conditioning was not working. Eventually I was given a very small room on the front. This is not the sort of service i am used to having stayed at this hotel many times over the years. Very disappointing.

My stay in London

Nota Tripadvisor 5.0/5

philippepossoz 26/07/2020 Avaliação com certificação TripAdvisor

Nice hotel design, and the rooms are confortable. Also well located close to the Underground Earl's Court station and bus stops. The hotel did their best in this difficult Covid period. Shame that there were no housekeeping. The Accor website should be clearer on the services offered and not available.

Dear Guest, Thank you for your 5 star rating. I am pleased that overall we met with your expectations. We are very happy to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope your next visit will be as pleasant as the previous one. Warm regards, Diana Ionescu reception supervisor

Friendly Staff

Nota Tripadvisor 5.0/5

Nikhassan 26/07/2020 Avaliação com certificação TripAdvisor

Cool budget hotel with friendly staff. Room was clean and shower was powerful. Love the location. Loved walking down to Worlds End on the Kings Road and making my way to Sloane Square.ideal location for Kensington Museums, Knightsbridge or to buy a Ferrari or Lamborghini!

Dear Guest, Thank you for excellent rating! I am thrilled to read that you found the hotel perfect for the convenience. Customer service is our paramount priority and I am very proud of my team, that they made your stay memorable. I will personally pass your compliments to our Staff and I am sure they will be very happy to hear it. We are already looking forward to welcome you back at Ibis Styles Kensington. Kind Regards, Diana Ionescu , Guest Service Manager

Boa localização

Nota clientes Avis 3.5/5

Fátima P. Amigos - 28/02/2020 Comentários confirmados de ALL

Camas confortáveis. já fiquei 3 vezes neste hotel.

Exmo Senhora P., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Styles London Kensington. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis Styles desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de a acolher brevemente, queira aceitar os nossos melhores cumprimentos Cristina Reception Team

Bem localizado! Ótima estadia! Maravilhoso pequeno almoço

Nota clientes Avis 5.0/5

Sandra M. Famílias - 11/02/2020 Comentários confirmados de ALL

Voltando a Londres ficarei Hospedada. Adorei!

Exmo Senhor (a) G., Agradecemos os seus comentários no seguimento da sua estada no ibis Styles London Kensington. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Cristina Reception team

Localização ótima

Nota clientes Avis 2.5/5

Guilhermegarzon Famílias - 10/02/2020 Comentários confirmados de ALL

Gostei muito da localização mas o quarto pra 3 e muito apertado , banheiro não tinha aquecedor e a cama q colocaram para meu filho era muito ruim .

Dear Guilherme G., Thank you for taking the time to tell us about your experience at the ibis Styles London Kensington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paolo

Great location

Nota Tripadvisor 5.0/5

Merrily C 04/02/2020 Avaliação com certificação TripAdvisor

Really lovely hotel at great price. Not quite as close to our destinations as claimed (3min walk to closest tube rather than the place itself)however the room was v clean & tastfully decorated. We were upgraded too so were v pleased. Great selection of fresh produce for breakfast as well as the much appreciated cooked breakfast. Would definitely stay here again.

Dear Merrily C, Thank you for top rating following your recent stay at Ibis Styles Kensington. It is a pleasure to read that you found the hotel to be lovely with great price. I am glad your room was clean and the decoration was to your liking. Also very happy that you enjoyed our continental buffet breakfast. Thank you once again and we already look forward to welcoming you back at the hotel. Kind Regards, Anna Wilczewska

Tudo de bom!

Nota clientes Avis 4.0/5

Elenice S. Famílias - 07/01/2020 Comentários confirmados de ALL

Hotel agradável, limpo, perto de tudo, fácil acesso, café da manhã bom, staff simpático e prestativo

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Andrei

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