Grand Mercure Yogyakarta Adi Sucipto 5 stars

Customer review rating 4.4/5 2,929 reviews
Grand Mercure Yogyakarta Adi Sucipto
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Hotel extras

  • Easy access to airport, shopping malls, waterpark, cinemas and popular landmarks

  • Outdoor swimming pool with spacious pool deck, fitness centre, spa & sauna

  • Free shuttle service to Malioboro

  • Free high-speed WIFI connection in all areas

  • Press reader, all-you-can-read digital newspapers & magazine application

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Grand Mercure Yogyakarta Adi Sucipto

Jalan Laksda Adi Sucipto No 80
Sleman
55281
yogyakarta
indonesia

Tel: +622742924000

Fax: (+62)274/2924400

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ADISUTJIPTO INTL At 5.4km / 3.36 miles

  • By train

    TUGU STATION At 4km / 2.49 miles

GPS :-7.783458, 110.392004

Your meetings and events

All meeting rooms are integrated with Wi-Fi access with lighting system. Autentic design support by professional staff that will alwayst give excellent service

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Room, King Size Bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Superior Room, Twin Beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium Superior Room, King Size Bed

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Pool side, Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Premium Superior Room, Twin Beds

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: Pool side, Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Premium Superior Room with Balcony, King Size Bed

  • Max. number of persons: 2
  • Area: From 29m²
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: Pool side, Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room, Twin Beds

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: City side, Pool side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Premium Deluxe Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: Pool side, Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Executive Room, King Size Bed

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Suite, King Size Bed

  • Max. number of persons: 3
  • Area: From 49m²
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

PURPLE

Type of cuisine: International

.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

80'8 BAR

Photo non contractuelle / Strictly non binding

Enjoy a relaxing time at our cozy and comfort lounge & bar, with wide array of lights delicacies, wine, cocktails and mocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Grand Mercure Yogyakarta Adi Sucipto

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,929 reviews

tripadvisor

TripAdvisor Rating 4.5/5

410 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well.located. clean room

Customer review rating 4.4/5

Anggri Z. Business - 25/03/2020 Confirmed reviews ALL

Clean room and friendly staff

Dear Mr Zulmianggri, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Good stay

Customer review rating 4.4/5

Hertanto Couples - 23/03/2020 Confirmed reviews ALL

clean, comfort

Dear Mr Sugijono Laniwati, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Good stay

Customer review rating 4.4/5

Irlandie P. F. Business - 23/03/2020 Confirmed reviews ALL

service excellence....im enjoying my stay here....

Dear Mr Irlandi Paul, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Great hotel and service

Customer review rating 4.4/5

Anonymous Business - 22/03/2020 Confirmed reviews ALL

We stay at Grand Mercure for 3 nights in this month for business trip. The hotel is great service location and service. My colleague helps me to book the reservation. The marketing, Mba iin, is very helpful, friendly and polite. But the management of the hotel must improve the FO/receptionist staff knowledge relate the Accor member regulation.

Dear Mr Dwi Nugroho, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Well hotel

Customer review rating 4.4/5

Juan A. Solo - 18/03/2020 Confirmed reviews ALL

Very comfortable place, but the direction on lobby is minimum

Dear Mr. A. .., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Good stay

Customer review rating 4.4/5

Anonim Business - 17/03/2020 Confirmed reviews ALL

Lighting of the room is very good. I can work during the night. The food is good too.

Dear Ms. Diani .., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

spacious lobby's parking for bus (tour)

Customer review rating 4.4/5

Wil Business - 13/03/2020 Confirmed reviews ALL

overall, I would say it was good. One thing I liked at breakfast was the traditional drink.

Dear Mr Willy, Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eksi Ayuningtyas General Manager

Excellent and professional staff

Customer review rating 4.4/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

All staff were doing their job professionally and had granted my requests for excellent accommodation in terms of high floor with unblocked view ; thank you.

Dear Mr Khairuddin Anwari, Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eksi Ayuningtyas General Manager

Great Hotel

Customer review rating 4.4/5

Adiel N. Business - 12/03/2020 Confirmed reviews ALL

One of the greatest in Yogyakarta that i ever stay there.

Dear Mr N. Adiel, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Well appointed room

Customer review rating 4.4/5

Michael Business - 10/03/2020 Confirmed reviews ALL

Great room, hotel located not far from airport. Food was great. Staff very pleasant.

Dear Mr Gohkean Aun, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

superb service

Customer review rating 4.4/5

R.a.w. Business - 10/03/2020 Confirmed reviews ALL

all staff are very helpful during my stay

Dear Mr Wijaya Rahman Andra, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Good service, but need to improve SPA

Customer review rating 4.4/5

Winta Solo - 10/03/2020 Confirmed reviews ALL

I was actually booked for Ibis. But somehow it was kinda have maintenance so that i was upgraded to Grand Mercure instead, spacious room! and the towels smell really fresh. The staffs was very friendly and helpful. During my stay i kinda had headache at night, so i called operator at 9pm to bring me some medicine since the pain a bit unbearable. But the staff said there wasnt any medicine, so instead, they offer me if i wanted the concierge to buy me some medicine-and of course i said yes. Only about half an hour the concierge bought me a medicine that i requested (panadol) SUPERB!! However, i didnt enjoyed the SPA at all. For your hotel's standard, i expected more, really. The SPA place was quite empty, not seems really welcoming, there was no aromatherapy/music during my spa therapy time. The room seems empty and dark, a bit spooky rather than relaxing. The therapist even didnt asked whether her pressure too strong / too weak- this is important standard for class hotel like yours. Instead, the masseus press my body a bit too harsh. Didnt enjoyed it at all, i pay 250k IDR but the therapist felt like a regular massaeus near my home. Really need some improvements.

Dear Ms Fitri Oltariani Laswinta, Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; especially for the spa services. Please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback related with our spa atmosphere and how the therapist handled you is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eksi Ayuningtyas General Manager

Good Stay

Customer review rating 4.4/5

Ardian S. Couples - 09/03/2020 Confirmed reviews ALL

It's only one night stay before going back to Jakarta, but it's very good stay. Warm welcome by the Guest Experience Manager, Mbak Sella who showing our way to our upgraded room. We enjoy ourselves take a good rest and enjoying the ambiance. In the morning, I start my breakfast drink jamu and the wedang that served near the entrance. Elva suggest me another herbal drink , ginger with some herbal and clove, I like it very much. But my suggestion please don't put sugar in it. While Yuliani very helpful and suggest me some local food and fritters.

Dear Mr S. Ardian Budi, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

well located, clean room, nice bath room, all of the equipment and tools bath.

Customer review rating 4.4/5

Indah Business - 09/03/2020 Confirmed reviews ALL

good in every corner of the room although the corridors was gloomy.

Dear Ms Indah Permata Dewi, Thank you for sharing your review on the TrustYou. I am glad to know that you enjoyed our service and facilities during your stay. Your kind words over our strategic location, luxury facilities, helpful staff, as well as the delicious food, are highly appreciated. Once again, thank you for this genuine review and we are looking forward to welcoming you again at the Grand Mercure Yogyakarta Adi Sucipto. Sincerely, Eksi Ayuningtyas General Manager

Comfortable & romantic stay.

Customer review rating 4.4/5

Jalil S. Couples - 09/03/2020 Confirmed reviews ALL

Very friendly & helpful staffs.

Dear Mr Jalil s., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Very comfortable

Customer review rating 4.4/5

Ferros A. P. Business - 08/03/2020 Confirmed reviews ALL

Very good room, perfectly clean, delicious breakfast. But i will give you 10(perfect) if you repair your electricity. We had a blackout more than 3 times, for worst blackout while our guest star Mas Butet kertarajasa on stage and our CEO's on speaking. Overall, we feel satisfied. Keep working on for improvement. Thanks Grand Mercure team ❤️

Dear Mr Ferros, Thank you very much for choosing Grand Mercure Yogyakarta and it is very insightful for us to receive your detailed comments and perspective on your stay, and our services and offers. We are delighted to know that you enjoyed your stay despite the details you have shared with us about room cleanlines and taste of breakfast. We truly value to unique opportunity to view ourselves through our guest's eyes, and feedback such as yours reminds us of the continuous effort needed to achieve excellence in service. Your comments about electricity black out have been shared with our Engineering team and we hope that you will note the improvements in your future visits. Thank you again for taking the time to share your feedback with us. We look forward to welcoming you and your family back to Grand Mercure Yogyakarta very soon! Best wishes, Eksi Ayuningtyas General Manager

Wonderful property & service!

Customer review rating 4.4/5

Tom O. Solo - 07/03/2020 Confirmed reviews ALL

The team at Grand Mercure Yogyakarta were fantastic. They were friendly, attentive and always happy to help. The premises had every amenity, was comfortable & very clean. Sella was more than happy to help me very much with organising a driver, and tours for my stay in Yogya. Kudos to the GM Yogya team. I'll be back, and I would recommend anyone visiting stays here!

Dear Mr Michael O., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Eksi Ayuningtyas General Manager

Nice place

Customer review rating 4.4/5

A. Business - 05/03/2020 Confirmed reviews ALL

Over all the hospitality was good, staf friendly

Dear Ms Siti A., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Well located, good stay.

Customer review rating 4.4/5

Andy Solo - 04/03/2020 Confirmed reviews ALL

It's a decent hotel, but it's getting old and the Purple restaurant desperately need restoration, most of the restaurant's furniture is not in good condition.

Dear Mr J Sandy, Thank you for taking the time to tell us about your experience at the Grand Mercure Yogyakarta Adi Sucipto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eksi Ayuningtyas General Manager

Comfort enough

Customer review rating 4.4/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

The restaurant is not clean enough Please keep clean the desk n stuff Not friendly enough for all staff except the reception persons. Never ask about coffee or tea for customer. At the point the restaurant isn't clean n not friendly. Thx

Dear Ms Ardiyanti Wiwit, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eksi Ayuningtyas General Manager
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