Ibis Budget Santos Gonzaga

Customer review rating 4.2/5 3,508 reviews

Ibis Budget Santos Gonzaga
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+ 14 Services
Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

Ibis Budget Santos Gonzaga

Av Marechal Floriano Peixoto
77
Gonzaga
11060301
santos
brazil

Tel: +551335003550

Fax: (+55)1335003550

Check-in from 12h00

Check out up to 12h00

  • By plane

    AERO DE GUARULHOS At 92km / 57.17 miles

  • By boat

    TER PORTUARIO At 4.9km / 3.04 miles

GPS :-23.96736, -46.335608

Companies

  • ANGLO AMERICAN 30.0 km / 18.64 mi
  • BRASKEM 22.0 km / 13.67 mi
  • CARGIL FERTILIZ 25.0 km / 15.53 mi
  • CESARI MULTIMODAL 28.0 km / 17.4 mi
  • DOW BRASIL SUD 46.0 km / 28.58 mi
  • EXPRESSO MIRASSOL 19.0 km / 11.81 mi
  • PETROBRAS 4.8 km / 2.98 mi
  • RPBC 19.0 km / 11.81 mi
  • USIMINAS 28.0 km / 17.4 mi
  • VOTORANTIM 24.0 km / 14.91 mi
Companies

Our accommodations

Triple Apartment with a double bed and a built-in single bed.

  • Max. number of persons: 3
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room

Double Apartment

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room

Apartment with twin beds

  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room

Family Apartment with three bunk beds.

Accessible room
  • Max. number of persons: 6
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
Rooms

Our restaurants and bars

LOJA DE CONVENIENCIA

Non contractual photo

There is a 24-hour convenience store in the hotel lobby stocked with snacks, candy, hot drinks and much more!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Ibis Budget Santos Gonzaga

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,508 reviews

tripadvisor

TripAdvisor Rating 4.0/5

166 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located but...

Customer review rating 4.2/5

Marcia Families - 02/03/2020 Confirmed reviews ALL

No matter Ibis Budget is well located, there are some cons that I have to consider to refer it to a friend. First: it was not mentioned that the Website price could change on weekends or holidays. I was surprised to pay more than I was expected to. Second: I requested a bedroom for 3 but the single bed was not prepared. I received sheets, pillowcase and blanket at the reception - that was weird, bringing all my luggage with bedding in the elevator. Third: the mattress protectors were used and dirty on both beds. The curtain was the same. I don’t know about other bedrooms but mine was very tight. Just enough to sleep. Pros: Bathroom was fine and clean. The air conditioning was not working so we were prompt moved to another bedroom. Breakfast was ok but it could be less expensive as the idea is to be a less expensive hotel. Employees were nice and friendly.

Dear Marcia Siste C., Thank you for taking the time to tell us about your experience at the ibis budget Santos Gonzaga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Equipe Ibis Budget Santos Gonzaga

good

Customer review rating 4.2/5

Fernanda D. Solo - 29/01/2020 Confirmed reviews ALL

The stay was good, but no excepcional. The room is so small and the price is so expensive for only a bed.

Satisfied

Customer review rating 4.2/5

Bruna Families - 17/01/2020 Confirmed reviews ALL

Overall experience was lovely, friendly staff, breakfast offers variety of options and place was spotless. Ibis budged is located is a central area, close to the beach, shops and restaurants. I would just point the fact that small towels are not available in the rooms or reception.

Dear We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We don't offer small towels because of our economic's proposal. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Equipe Ibis Budget Santos Gonzaga

Nice and well located place

TripAdvisor rating 4.0/5

rcc200 Family - 21/11/2019 TripAdvisor review

Very nice location, one block from the beach, also near supermarket, drugstore, shopping center, theatrer, etc. The room is very very small. The breakfats is nice. The room is clean. there are 3 elavators, so no wasting time.

John in Ibis Budget

Customer review rating 4.2/5

John M. Solo - 31/10/2019 Confirmed reviews ALL

Ok, but I don't think I'll ever stay in an Ibis Budget again. I can understand the no frills policy, but as I have a back problem and often have to work in hotels the total lack of comfort was offputting. No more than a cheap plastic stool in the room! It's basically just a place to sleep!

Customer review rating 4.2/5

Sergio L. R. D. S. Solo - 13/10/2019 Confirmed reviews ALL

Normal sem problema

Satisfeita.

Customer review rating 4.2/5

Cinara E. P. Solo - 12/10/2019 Confirmed reviews ALL

Check in descomplicado, estadia simples mas adequada.

Really good

Customer review rating 4.2/5

Alex G. Families - 16/09/2019 Confirmed reviews ALL

Without problems and very nice

Poorly attended / Mal atendimento durante a estadia

Customer review rating 4.2/5

Liana D. A. C. Business - 16/09/2019 Confirmed reviews ALL

Room 466 - from 09/13 to 0916 (6 people): 1) Ibis employee allowed us to keep a friend´s luggage at the reception and Manager Larissa Marques was not very polite went to get the luggage back. We do understand Ibis cannot keep luggage from someone that is not staying at the hotel, but that was NOT the direction we received at 1st....so really no need to be rude. 2) The Room was not cleaned on 06/14 even though we asked at reception desk to have it cleaned and towels changed (the receptionist took a note of it). Only the towels were delivered. 3) Again on 06/15 the room was not cleaned and the towels were not changed (no tag was left out by the door knob). We spent a whole day in a event, arriving back very late at night and have to file for a complain at the reception desk AGAIN, causing us a lot of inconvenience due to the late time. Mariane, who was the reception employee assigned for the shift, went upstairs to check the room to confirm what we were saying, and ended up giving us the towels and was kind enough doing some extra "removing the bathroom trash and the mats" ....which is really not her job. 3) Breakfast area is too small to support the guests, really long line on 09/15 and no dishes /cutlery /trays and food available on time ..it was really a chaos! Just as a observation, our stay was paid upfront 4) Least but not less important, we paid for our stay upfront and followed everything that was asked to book our stay, but we DID NOT receive the same care back. Pls check internally what can be done to repair all the inconvenience caused during our stay. Looking forward for your reply.

Basic but covers all the bases.

Customer review rating 4.2/5

Robert Couples - 20/08/2019 Confirmed reviews ALL

It was fine but I think for the price point I would prefer to pay a little extra and stay at the regular Ibis.

Tranquilidade

Customer review rating 4.2/5

Marco V. Families - 18/07/2019 Confirmed reviews ALL

Local tranquilo para hospedagem curta.

Prezado Marco V., Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Great!

TripAdvisor rating 4.0/5

Patricia2525 Friends getaway - 17/07/2019 TripAdvisor review

The hotel was very near Gonzaga Beach and bus stops. Also there's a bakery shop in front of the hotel, in case you don't want to pay 21 reais for the breakfast. Bedrooms pretty quiet and clean. Great shower and bed.

Patricia Thank you for taking time to share your experience with us. We are grateful for the feedback and we are looking forward to having you back soon. Sincerly, Maria Tereza Matos Gerente Geral

òtima

Customer review rating 4.2/5

Thiago Solo - 02/07/2019 Confirmed reviews ALL

Atendeu as expectativas

Prezado Thiago, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga
Customer review rating 4.2/5

Anonymous Couples - 25/06/2019 Confirmed reviews ALL

Good value for the money

Dear Nicolae, We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan

Good hospitality during my stay

Customer review rating 4.2/5

Karina Families - 24/06/2019 Confirmed reviews ALL

Attendance excellent of the employees. The very clean bedroom and bathroom also. It has a delicious breakfast.

Dear Karina Dos Santos M., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

boa

Customer review rating 4.2/5

Marcal F. Families - 10/06/2019 Confirmed reviews ALL

satisfatoria

Prezado Sr. Marcal f., Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Larissa Marques, Subgerente Hotel ibis Budget Santos Gonzaga.

Ok

Customer review rating 4.2/5

Renata A. Couples - 20/05/2019 Confirmed reviews ALL

The staff was great and room was clean but humid

Prezada Renata, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Santos Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga

Very good service in a small room

Customer review rating 4.2/5

Marcos N. F. Couples - 09/05/2019 Confirmed reviews ALL

It was my first time at a ibis budget hotel, i didn't know that the room could be smaller than a usual ibis, but i have no complainings about this, the service as usual was very good and the room was very clean.

Dear Marcos, We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

Good for short stay.

Customer review rating 4.2/5

Leandro Couples - 09/05/2019 Confirmed reviews ALL

It was a good stay. Staffs were friendly and helpful. The room very clean, but quite small. The breakfast served in the hotel is ok. Great location. For a very short stay, it is perfect!

Dear Leandro F., We very much appreciate your comments regarding your stay at the ibis budget Santos Gonzaga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, André Trevisan General Manager

Simple and effective

Customer review rating 4.2/5

Luiz A. M. Families - 30/04/2019 Confirmed reviews ALL

The hotel offers everything you need for a quick stay with your family. Very pleasant, helpful employees, nice room, very good location.

Prezado Luiz, Agradecemos os seus comentários referentes a sua hospedagem aqui no ibis Budget Gonzaga. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher novamente, queira aceitar os nossos melhores cumprimentos. Atenciosamente, André Trevisan Gerente Geral Hotel ibis Budget Santos Gonzaga
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