Sofitel Mexico City Reforma (abertura novembro de 2019)

Mensagem informativa

Sofitel Mexico City Reforma (abertura novembro de 2019) 5 estrelas

Nota clientes Avis (Classificação ALL) 4.8/5 1.258 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • Localizado no coração do México, junto à Embaixada dos EUA e perto do Anjo da Independência

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • 38th floor pool with an outstanding modern Mexican arquitecture

  • Cityzen Rooftop Kitchen, the new hotspot to enjoy exquisite gastronomy from the heights

  • On-site COVID-19 viral antigen test available

Localização do hotel

Sofitel Mexico City Reforma (abertura novembro de 2019)

297 Avenue Paseo De La Reforma
06500 México
México

Telefone +52 55 8660 0500

E-mail de contacto

  • Metrobus "La Palma":  Metrobus Line 7 La Palma

  • Metro "Insurgentes":  Line 1 Insurgentes

  • De avião

    Int Airport of Mexico City A 13 km / 8 milhas - Transporte Pagante

  • De avião

    International Airport of Toluca A 55 km / 34 milhas

GPS:19.428535, -99.16593

Centro de congressos

  • Citibanamex Center 7 km / 4 mi
  • World Trade Center 5 km / 3 mi

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas reuniões e eventos

o local perfeito para eventos com um salão de baile divisível em 3 salas diferentes com luz natural, bem como 3 salas de conferências privadas com equipamento audiovisual de vanguarda e as mais intuitivas opções tecnológicas.

Descrições e configurações das salas

4 

salas de reuniões

De 1 a 358 

participantes

  • m / m²
  • ft / sq ft
Configuração não disponível para estes critérios

  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel

As nossas opções de alojamento

Concebidos para maximizar a funcionalidade sem comprometer o conforto, os quartos são cuidadosamente equipados com comodidades L' Occitane e máquinas de café Nespresso self-service. Quarto com janelas panorâmicas para vislumbrar o céu da cidade do México Características tecnológicas intuitivas: conectividade Bluetooth e cortinas automáticas que revelam a vista arrebatadora com um botão. O luxo torna as suites Sofitel ideais para uma experiência VIP com ofertas atualizadas

Avaliações dos nossos clientes sobre o
Sofitel Mexico City Reforma (abertura novembro de 2019)

Avaliações dos nossos clientes sobre o
Sofitel Mexico City Reforma (abertura novembro de 2019)

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.8/5  1.258 comentários

Classificação do TripAdvisor  5.0/5  553 comentários

Certificado de excelência 2022

Excelente hospag

Nota clientes Avis 5.0/5

Tulio Casais - Comentários confirmados de ALL

Muito obrigado! A estadia foi excelente! O hotel fica muito bem localizado perto de mercados, farmácias e restaurantes. Alem disso valorizaram meu status no programa Accor. Quero agradecer a Michelli da reserva pelo atendimento e o pessoal do Club Millésime: Santigado, Maria e Maria Jose. Att. Tulio F.

Exmo Senhor F., Agradecemos os seus comentários no seguimento da sua estada no Sofitel Mexico City Reforma. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. José Manuel Delgado Director of Quality & Guest Experience

Ótimo serviço mas não não vale a pena voltar. Club péssimo.

Nota clientes Avis 2.5/5

Luan F. Casais - Comentários confirmados de ALL

O serviço é bom, melhor que o do Hotel W. Porém o hotel deixa a desejar. Pagamos pelo Club e não valeu nada a pena, nunca havia o que comer disponível. Apenas drinks mal preparados e biscoitinhos. Infelizmente me arrependo de haver escolhido esse quarto com Club incluído.

Dear Luan carlos da Silva f., Thank you for taking the time to tell us about your experience at the Sofitel Mexico City Reforma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, José Manuel Delgado Director of Quality & Guest Experience

Extraordinary experience! You will find what you read in the website and see in the pictures.

Nota Tripadvisor 5.0/5

Sandra C Avaliação com certificação TripAdvisor

Our visit to Sofitel Mexico City Reforma was simply extraordinary. We planned it as a one night out inside the city and was a great experience, We were able to have an early check in though it was high season in Mexico. Our room had an excellent city view, the amenities you find inside are perfect to make your stay even more confortable and I´m talking about the blootooth audio system, L´Occitane amenities, Nespresso coffee and water bottles. The pool was a great opportunity to relax and chill out just before having dinner at Cityzen in the floor 38. Will definitely love to go back as soon as we are able to.

Bonjour Sandra C, I would like to thank you for your wonderful review. It makes me very happy to read that you enjoyed our facilities and amenities and that you had an amazing stay with us. We hope to welcome you back soon! Best regards, José Manuel Delgado Director of Quality & Guest Experience

Excelente estadia e hospitalidade

Nota clientes Avis 4.5/5

Renata S. Negócios - Comentários confirmados de ALL

Hotel completo, staff atencioso e cordial, café da manhã excelente. Quarto e instalações impecáveis.

Estimada Renata S., Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Mexico City Reforma. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. José Manuel Delgado Guest Relations & Quality Manager

todo excelente

Nota clientes Avis 5.0/5

Elio C. L. Casais - Comentários confirmados de ALL

maravillosa

Dear Elio Chavez L., We very much appreciate your comments regarding your stay at the Sofitel Mexico City Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Manuel Delgado Guest Relations & Quality Manager

Amazing Stay

Nota Tripadvisor 5.0/5

ezzcc Avaliação com certificação TripAdvisor

We stayed here for three nights on a short stopover on our way to a family vacation in Riviera Maya. We are glad we chose to stay at the Sofitel. The rooms are clean and modern. But the service is where this property shines. Everyone is attentive and very friendly and helpful. I have to especially mention Pablo who checked us in made our stay truly memorable. We were also celebrating our anniversary and the staff left us a wonderful hand written note and treats in our room when we arrived. Top notch service, cannot say that enough.

Bonjour E C, I am so happy to know that you had such a wonderful stay with us and that we helped to make your anniversary even more special! I am glad you enjoyed our facilities and service and I will let Pablo know that he contributed to you having a great time with us. On behalf of everyone at Sofitel Mexico City Reforma, thank you for your kind comments and review. Best regards, José Manuel Delgado Guest Relations & Quality Manager

Maravillosa vista

Nota clientes Avis 5.0/5

Carolina C. Famílias - Comentários confirmados de ALL

Excelente en todo aspecto

Dear Carolina C., We very much appreciate your comments regarding your stay at the Sofitel Mexico City Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Manuel Delgado Guest Relations & Quality Manager

Excelente Localização e Serviço

Nota clientes Avis 5.0/5

Maurício Negócios - Comentários confirmados de ALL

Excelente Localização, ótimo serviço! Comida impecável!!

Bojour! Agradecemos os seus comentários no seguimento da sua estada no Sofitel Mexico City Reforma. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. José Manuel Delgado Guest Relations & Quality Manager

Excellent Customer Care, fantastic location and amazing view from my suite

Nota Tripadvisor 5.0/5

Carl Norman V Avaliação com certificação TripAdvisor

Very attentative and polite staff in the entire hotel. Barkeeper (Constanza) at the Bar on the 12th floor super friendly and helpful. My suite located in the 32nd foor had a balcony and an amazing view of the Paseo de la Reforma and the Angel de la Independencia. Beds were super comfy. Last but not least, the hotel has a rooftop bar located on the 38th floor with an incredible view, great drinks, snacks and nice mix of people, both locals and travellers alike. All in, a great experience having stayed at the Sofitel Reforma. Will certainly be back!

Bonjour Carl Norman V, It has made our day to read your lovely review and know that you sincerely enjoyed your stay at Sofitel Mexico City Reforma. To know that you were able to appreciate your suite, the incredible view from Cityzen and the service provided by all of our ambassadors. I will be sharing your kind words with Constanza, who I'm sure will be delighted to know that you had a wonderful visit. Best regards, José Manuel Delgado Guest Relations & Quality Manager

Ótima localização , serviço impecavel!!!!

Nota clientes Avis 5.0/5

José R. T. Casais - Comentários confirmados de ALL

Ótima em todos os aspectos

Exmo Senhor T., Agradecemos os seus comentários no seguimento da sua estada no Sofitel Mexico City Reforma. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernanda Prats Assistant Guest Relations Manager

ATENCIÒN EXCELENTE

Nota clientes Avis 5.0/5

Claudia F. Negócios - Comentários confirmados de ALL

AGRADABLE AMBIENTE, PERSONAL CAPACITADO, EXCELENTE ATENCIÒN Y MARAVILLOSA VISTA. ¡GRACIAS A TODOS!

Dear Claudia F., We very much appreciate your comments regarding your stay at the Sofitel Mexico City Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Manuel Delgado Guest Relations & Quality Manager

Excellent as usual

Nota Tripadvisor 5.0/5

mdominguez2021 Negócios - Avaliação com certificação TripAdvisor

Excellent stay as usual with a very dedicated personnel. Rooms are clean and modern, comfort is as good as in any Sofitel hotels I feel like in my 2nd home every time I stay in this hotel Definitely worth a try when staying in DF

Bonjour mdominguez2021, As I read that Sofitel Mexico City Reforma has become your second home I can't help but smile. Thank you very much for trusting us and remember that you will always have a family that will be delighted to welcome you back when you return to our vibrant city. Best regards, José Manuel Delgado Guest Relations & Quality Manager

Excelente

Nota clientes Avis 5.0/5

José F. A. L. Negócios - Comentários confirmados de ALL

Excelente

Dear Jose Francisco Avelar L., We very much appreciate your comments regarding your stay at the Sofitel Mexico City Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, José Manuel Delgado Guest Relations & Quality Manager

Nota clientes Avis 5.0/5

Belen Viajante individual - Comentários confirmados de ALL

Excelente

Estimada Maria F., Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Mexico City Reforma. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. José Manuel Delgado Guest Relations & Quality Manager

Luxe hotel, wonderful hospitality

Nota Tripadvisor 5.0/5

QNYC50 Negócios - Avaliação com certificação TripAdvisor

I had an extended stay here recently. They're following proper COVID protocol and I felt safe in every way. It's a beautiful hotel, focused on hospitality. Liliana at Guest Services was particularly helpful, professional and courteous. She went out of her way to assist me with documents my office needed from me. I would be happy to return to this hotel anytime.

Bonjour QNYC50, It truly brings me joy to read such a marvelous comment and to know that you were able to live the Sofitel brand to its fullest, even during Covid times. I am sure that Liliana will be delighted to know that you sincerely appreciated the service and to welcome you back very soon. Best regards, José Manuel Delgado Guest Relations & Quality Manager

A home in Mexico City

Nota Tripadvisor 5.0/5

Annelise1983 Negócios - Avaliação com certificação TripAdvisor

I stayed for 8 nights in this hotel where all the staff has made me feel both safe and at home. The rooms are absolutely gorgeous and the bed super confortable. The views from the rooms as well as the pool are stunning. I will fire sure come back next time I come to CDMX!

Bonjour Annelise 1983, It truly brings me joy to read such a lovely comment ant to know that you felt at home during your time at Sofitel Mexico City Reforma. I hope that we get to host you back very soon. Best regards, José Manuel Delgado Guest Relations & Quality Manager

Beautiful property

Nota Tripadvisor 5.0/5

lc0r0na Famílias - Avaliação com certificação TripAdvisor

Beautiful property! The design is so modern and high tech. Service is impeccable. We had the most amazing view of Paseo de la Reforma and Angel de la Independencia. The most iconic view of Mexico City.

Dear, Ic0r0na, I would like to personally thank you for such a lovely comment, it is an absolute pleasure to read that you were able to enjoy the modern and high tech design that Sofitel Mexico City Reforma has to offer. We truly hope that we get to welcome you back very soon, for you to continue experiencing the marvelous view from the hotel. Best Regards, José Manuel Delgado Guest Relations & Quality Manager

Best Hotel in Mexico City

Nota Tripadvisor 5.0/5

Mat D Negócios - Avaliação com certificação TripAdvisor

Excellent service in a brand new hotel ! Amazing view from rooms, rooftop bar and swimming pool. Staff is very attentive to any needs and very welcoming Good location Far better than other hotels in DF.

Dear Mat D, I would like to truly thank you for such a lovely comment. It is an absolute joy to know that you were able to experience and enjoy our bar Cityzen and the pool. We hope that we get to host you again very soon here at your new home away from home.. Best Regards, José Manuel Delgado Guest Relations & Quality Manager

Perfect stay

Nota Tripadvisor 5.0/5

Barunka Negócios - Avaliação com certificação TripAdvisor

Everything is just perfect about this newly opened Sofitel - staff, rooms and hotel environment, location, services...real 5*hotel. I can't wait for my next visit, for me one and only choice in Mexico City.

Dear Barunka, It is an absolute pleasure to know that you truly enjoyed your time at Sofitel Mexico City Reforma. Its is a joy to read that you were able to experience the Sofitel brand to its fullest, from the service to the rooms, environment and location. We hope that we get to welcome you again very soon at your new home away from home. Best regards, José Manuel Delgado Guest Relations Manager

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