Mercure Kakadu Crocodile Hotel

My stay at the Mecure kakadu Crocodile Hotel is always enjoyable, the staff are always friendly and inviting, i have been staying there since 2013.

Had a nice stay, fantastic meal in the restaurant. The staff was so busy but still maintained professionalism and smiled.

Had an enjoyable time a Crocodile Hotel.

Comfortable with good food.

We enjoyed our stay, it was awesome and better than expected in some ways. The proximity to Kakadu’s attractions was fabulous.

Staff and restaurant service were on point, food was very good. The room cost was considerably more than a modern hotel in darwin at the same time which I had stayed in days before (darwin city hotel, argus hotel). So I expected a similar standard of modern facilities and condition. I was disappointed with the air conditioning, there was no dedicated unit in the room and the temperature was 25/26 degrees and adjusting the controller made no difference. At these room temperatures and the beds were fitted with a thick blanket which I found odd. The walls were quite scratched up in places, ceiling flaking of paint, doors and handles heavy and dated reminding me of a classroom door when I went to primary school and Im 34! The bathroom well, talk about mirrors. Features like the clothesline and the ancient wall mounted torch by the front door, I'm sure would've been great..back in the day and if they weren't broken but they only serve as a reminder of just how worn out and dated the place is. To walk around the hotel the gardens, the pool area to the resturant are great condition and well maintained looked after, but the the walk up the stairs to the guest laundry or the drive through out front tells a different story. The cobwebs in the ceiling the wornout paint, the stains. I read in the book that the eyes of the big croc glow red at night.. do they? I don't know but theres a few louvres missing. Head office needs to drop some decent money into that place. Its a special building and requires some special attention. I think in the off peak the room rate shouldve been lower and I would have been more satisfied. And atleast a queen bed instead of being shoved into a room with two doubles, that would have been nice too. Anyway I hope to return at some stage and plan more preparation and alternative accommodation, like a camping spot. The Jabiru town centre didn't have much to offer and I had a negative experience at the petrol station with an asian women over tomato sauce I used on a pie, that is only intended for hotdogs. Needless to say I bought my fuel at pine creek after they charged me .60c for that sauce. So when I say the rate was too high, maybe it's encompassing the whole business centre and not just your hotel. I apologise for the whinge but thats honestly how I felt about the whole Jabiru experience this week, the natural aspect of the park was amazing and entirely worth the trip. The business centre aspect was regretful. But your hotel is a giant crocodile thats awesome or maybe just alot to live upto. I wont forget the pork ribs and beer. 10/10

We've stayed in some amazing hotels around the world but the Kakadu Crocodile Hotel has got to be one of the best! The architecture is a brilliant tribute to the awesome Baru! Entering the croc's mouth brings you into the lobby entrance which is super spacious with a modern luxe design. Beautiful indigenous artworks are everwhere and the in-house art gallery showcases amazing local artists. The outdoor tropical landscaping and pool area are gorgeous, a great way of bringing Kakadu into the hotel grounds. We tried some entrees which were seriously tasty and desserts which were nice but would've been better if they had more dessert options. The hotel staff were absolutely lovely, thank you Belkis (hope spelling is correct) and Blue. And finally, as they say: Location, location, location - this hotel is located in Australia's largest and most stunning national park!!! Kakadu, we love you!

exceptionally relaxing, very friendly staff, good food, and comfortable accommodation

The staff are what make this place, really need a facelift, pool not clean enough. Christmas lunch was great value, lots of everything. Room was clean and tidy, the airconditioner was an issue as every time it cycled (20 minutes or so) it was like a plane taking off.

Got a really good deal. Hotel is huge but is well maintained.

I was pleasantly surprised to find aged but suitable accomodation for our stay in the area which was recommended by a Kakadu scenic flight male member. Loved the inclusion of the aboriginal artworks displayed throughout and actually witnessing a prominent elderly artist at work in the foyer gallery area. However a male staff member completely floored me when he persistantly requested "having a go" as he took the paint brush off the artist. The artist's silence spoke volumes. The actions of that ignorant man devalued the artists painting in my eyes! How thoughtless! We only stayed one night, had a complimentary breakfast and uniquely Aussie dinner of crocodile and kangaroo, first class, compliments to the chef. Great experience and the lovely friendly girls serving in the dining room added to it. Rate was reasonable with brekkie thrown.

The staff went out of their way to be friendly and helpful. We were upgraded to a poolside room, which we truly appreciated. We loved looking round the art gallery and the craft area, and reading about the artists.

When I checked into the hotel and got my room, a couple of minutes after arrival the phone rang. Reception had noticed I had been placed in a room between an extended family group with a number of young children. Josh at Reception had arranged for an immediate room change as he was worried that if the family were a little noisy that I might be disturbed. I really appreciated this thoughtful consideration in advance of settling in.

Thanks to a Facebook ad I decided to go for Christmas day and stay for a few days. It's a great place with great staff.