Mercure Kakadu Crocodile Hotel 4 stars

Customer review rating 4.0/5 3,519 reviews

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Mercure Kakadu Crocodile Hotel
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+ 17 Services

Hotel extras

Combining a superb location with an excellent range of services and facilities, Mercure Kakadu Crocodile Hotel features 110 air-conditioned guest rooms, an outdoor swimming pool, the Escarpment Restaurant and Bar and event facilities for up to 250 guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Massage (nearby)Paying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Kakadu Crocodile Hotel

Flinders Street
0886 jabiru
australia

Tel: +61889799000

Fax: (+61)8/89799098

Check-in from 14h00

Check out up to 10h00

  • By plane

    JABIRU AIRPORT At 8km / 4 miles

GPS :-12.671082, 132.831457

Your meetings and events

With its outstanding location in the heart of Kakadu National Park, Mercure Kakadu Crocodile Hotel provides the ideal venue for incentives, team building activities, meetings and events in the Northern Territory. Just two and a half hours from Darwin andits airport, the hotel features a superb range of accommodation, dining and leisure facilities, alongside versatile event space perfect for business and social events. This impressive Kakadu hotel features three modern meeting rooms, with the capacity toaccommodate 25 to 250 delegates. Each meeting room can be arranged in a variety of function styles, including banquet, boardroom, theatre and classroom. Conference equipment is available on request, including WIFI access and projection & video equipment.

Room descriptions and layouts

3 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, light and airy, guest rooms at Mercure Kakadu Crocodile Hotel provide a cool, inviting space, perfect for relaxing in after a long day exploring the region. Guests looking for hotels in Kakadu can choose from a range of accommodation options at this impressive hotel, with a variety of bedding configurations to suit individuals, couples, families and groups of friends. Tastefully appointed and contemporary, each guest room features aboriginal artwork, a desk, WIFI access and a modern ensuite.

Standard room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Standard Room 2 Double Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Superior Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Courtyard Family Room 1 Queen and 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 33 m² / 355 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities

Superior room with 1 queen size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities

Courtyard Room 2 Double Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 33 m² / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

ESCARPMENT RESTAURANT

Type of cuisine: Bistro

Embracing indigenous culture with our take on local bush tucker as well as offering modern Australian cuisine, Escarpment Restaurant is open for breakfast, lunch and dinner and uses locally sourced ingredients to showcase our region.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESCARPMENT BAR

Non contractual photo

Enjoy balmy nights with a wide selection of iconic Australian wines, icy cold beers and signature cocktails before heading down into the air-conditioned restaurant for dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Kakadu Crocodile Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

3,519 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,599 reviews

The hotel overall was quite good, but the room and the grounds are a bit tired looking

Customer review rating 3.0/5

Simone Couples - 12/04/2021 Confirmed reviews ALL

We visited Kakadu for two days as part of our Top End holiday. The hotel was well located, but wasn't in the shape that a 4 star property should be. It was a little dirty and tired.

Friendly staff and well located but hotel needs some maintenance

Customer review rating 3.5/5

Anonymous Families - 12/04/2021 Confirmed reviews ALL

My husband and I stayed here for one night with my father. The staff were very friendly and helpful. The rooms were nice and beds comfortable. However, our only feedback is that the bathrooms were in need of some renovating and the courtyard/garden and outdoor seating were not well maintained and not really suitable for use (this could have been because of the time of year we were visiting- plants not looked after and lots of bird poop everywhere). Otherwise we had a comfortable stay and enjoyed our dinner and dining experience at the hotel's restaurant.

nice stay

Customer review rating 4.5/5

Anna Couples - 12/04/2021 Confirmed reviews ALL

staff helpful, pool and room very nice

Great location-friendly staff

Customer review rating 3.5/5

Felicia Friends - 12/04/2021 Confirmed reviews ALL

My two friends and I stayed so we were near walks for Kakadu and the kitch idea of being in a crocodile! The staff were super friendly. Fantastic location to be close to many hikes. The rooms need a little TLC and frustrating sharing beds as we were a group of 3. The breakfast is worth it but buffet dinner was overpriced.

Rather dated in need of TLC

Customer review rating 1.5/5

Peter W. Families - 11/04/2021 Confirmed reviews ALL

Good Morning, whilst a nice concept at the time resort needs renovations or a touch of TLC. Rooms mouldy and fixtures damaged. Beds also dated and uncomfortable. On the positive side it would not take much to bring up to shape.

Good location but needs to be updated

Customer review rating 3.0/5

Louise Families - 11/04/2021 Confirmed reviews ALL

Stayed one night, food was amazing. Accomodation needs an overhaul as it’s very dated. Our outside area was disgusting - empty bottles of alcohol, cigarette butts everywhere, empty takeaway food containers.

Bien placé, accueil chaleureux mais propreté aléatoire

Customer review rating 3.0/5

Michel V. Couples - 11/04/2021 Confirmed reviews ALL

As shared w/ flight centre, the travel agency we booked our trip to Kakadu with: "...Not so much in Jabiru @ the Mercure hotel where we found everything worn out and worse, beyond dirty everywhere (dining room, hallways, rooms except for the bedding); food and personnel were great though, and the crocodile-shape architecture was interesting indeed."

The stay was fine, but prices are inflated due to location

Customer review rating 3.5/5

Henry Couples - 10/04/2021 Confirmed reviews ALL

We had a comfortable stay, but it wasn't amazing. You are paying a higher price for the remoteness and being able to have a quality bed and roof over your head as opposed to being rural and outside. The hotel room seems a bit run down and the main walking areas could be tidier. The pool seemed dirty green color. The dinning area is spacious and open. The al la carte menu is reasonably the priced, but I don't think the buffet is worth it.

Great stay

Customer review rating 4.0/5

Neil Families - 10/04/2021 Confirmed reviews ALL

V comfortable stay and v family friendly.

Convenient, bit dated

Customer review rating 3.5/5

Sue G. Families - 10/04/2021 Confirmed reviews ALL

The rooms were reasonably appointed, but in need of a thorough clean, esp bathroom. There were a considerable amount of flies around the buffet at dinner, which was off putting. Beds comfortable.

Customer review rating 4.0/5

Graham I. Business - 09/04/2021 Confirmed reviews ALL

The hotel you manage provided a well organised service, all the staff were friendly and proficient. The only thing I noticed was that the hotel was not cleaned prior to the Easter week-end when it was known you were going to have a full house for the week-end, this I could only put down to poor planning or poor management from the top. All in all we had a great week-end and you wait staff were exceptional.

A bit disappointing

Customer review rating 3.0/5

K. Families - 09/04/2021 Confirmed reviews ALL

I was expecting a pretty flash resort but it was very tired. Doors to units battered, inside dated & tired, especially bathroom. Pool full of bugs. Cockatoo poo & feathers everywhere. Paid for continental breakfast then was told toaster was broken so expensive cereal & coffee. Staff very friendly.

Customer review rating 4.5/5

Susan63 Couples - 08/04/2021 Confirmed reviews ALL

Iconic place located in an iconic national park - where else would you stay? Having said this, where else could you stay??? While the staff and service were great, this place is in dire need of a spruce up- and we sincerely hope that this happens- the bathrooms are very tired, the rooms while generous in size and appropriately decorated for the area need constant airing, especially in the wet - they smell musty and there is evidence of mildew and mould on ceilings, again, this is understandable given the location - the pool area needs redevelopment to align with modern standards and expectations of a resort pool, it should be 25 metres with kids play and splash areas, no spa, no gym - given the cost of travel in Australia and even into Kakadu, which costs 25 dollars pp to even visit for a day, and even accounting for ‘outback prices’ and the remote location, you are only going to attract AAT pensioner tourists and one night only guests - the area has enormous potential to attract visitors with families who are looking for a great place to stay for a week, there is plenty to do in Kakadu.

Friendly staff

Customer review rating 2.5/5

Karen W. Families - 08/04/2021 Confirmed reviews ALL

Meal was great, staff were friendly. The room was shocking due to mould.

great staff

Customer review rating 2.5/5

Vlad Families - 08/04/2021 Confirmed reviews ALL

it is well located hotel, great staff, decent restaurant and mini pub. rooms are terrible, outdated furniture, air conditioning blowing smelly mouldy unhealthy air, everything was dirty. this hotel made me never go to Mercure again

Customer review rating 0.5/5

Chris Friends - 08/04/2021 Confirmed reviews ALL

Our room was substandard with regards to cleanliness and quality of fittings and fixtures.

Lovely Stay & Great Food

Customer review rating 4.0/5

Kaveesh M. Families - 08/04/2021 Confirmed reviews ALL

It is my 4th stay at the Mercure Kakadu Crocodile Hotel. The rooms are quite spacious and comfortable. The reception staff and restaurant staff are great. This time the rooms were not that clean as I happened to discover food crumbs and dust in places. Upon inquiring I found out that the hotel is under staff for the housekeeping sector. I have addressed on a few occasions that the bathroom & toilet need a face lift. I really hope the management will look into this as this overshadows the beauty of the hotel. I always enjoy the food at the restaurant. Great price. Assured to receive quality food.

Customer review rating 4.5/5

Isabelle B. Couples - 07/04/2021 Confirmed reviews ALL

i wish i had more night in that lovely resort .good food .lovely staff .but its was a package so we had no chose .wish i stayed longer .even that the crocodile need a refresh job paint .

Great food

Customer review rating 4.5/5

Tony Couples - 07/04/2021 Confirmed reviews ALL

Great location

Well located for Kakadu tours

Customer review rating 3.5/5

Rf Solo - 06/04/2021 Confirmed reviews ALL

Hotel is well serviced for local guided tours of Kakadu. The facility overall is dated and is in need of refurbishment, however the service is good and the restaurant food was of good quality.

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