Hotel - Mercure Genova San Biagio
Mercure Hotel Mercure Hotel

Mercure Genova San Biagio

4.0/5 1,040 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

APPETAIS ITALIA SPA3 km / 1.86 mi BRT CORRIERE ESPR5 km / 3.11 mi COBRA SPA5 km / 3.11 mi COOPSERVICE2 km / 1.24 mi G&P F LLI TASSANI6 km / 3.73 mi HOMBERGER2 km / 1.24 mi LINCOLN ELECTRIC5 km / 3.11 mi WURTH8 km / 4.97 mi
BISCOT GRONDONA4 km / 2.49 mi CELLINI3 km / 1.86 mi CONTROLLI SRL5 km / 3.11 mi FONDAZIONE IIT3 km / 1.86 mi GEORGE FISCHER10 km / 6.21 mi LAMETER2 km / 1.24 mi SOGEGROSS3 km / 1.86 mi

Exhibition and convention centre

FIERA DI GENOVA12 km / 7.46 mi

Your meetings and events

A large, versatile conference space with 3 meeting rooms equipped with modern AV technology, complimentary WIFI and natural light, suitable for hosting conferences, business meetings and events for up to 270 people

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA MAGELLANO 50 m2 3 m 35 15 15 15 30
SALA VESPUCCI 65 m2 3 m 65 30 30 25 40
SALA COLOMBO 320 m2 3 m 270 50 50 90 130
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

120 spacious and welcoming rooms equipped with complimentary WIFI, LCD TV with national and international channels, air conditioning and minibar with complimentary water. Double Rooms available with a crib and also for people with reduced mobility.

  • 120 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 1,381 reviews

Our guest reviews for
Mercure Genova San Biagio

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,040 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Peter C. Solo - 25/11/2019 Confirmed reviews ALL
« Very good hotel, »

Excellent installations. New, good quality of everything, staff very friendly

Benny B. Families - 06/11/2019 Confirmed reviews ALL
« Nice stay. Good , supportive team. Cleanses was fine . Overall experience was good. »

Good , supportive team. Cleanses was fine . Overall experience was good. Room was ice to stay and the care and cleanses of the room , its facilities, the bathroom were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benny B., Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Antonio Families - 09/09/2019 Confirmed reviews ALL
« Comfortable rooms »

Well located hotel with parking (if travelling by car), very clean rooms, nice beds, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio R., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M G. Business - 06/09/2019 Confirmed reviews ALL
« A great hotel to stay »

I haven't stayed at every Mercure hotel in the world, but I stayed at a few. This is the best I have seen so far. Top notch hotel with most relaxing surrounding, big room with all the amenities. The 'privilege rooms' are simply super.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M G., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marian D. Families - 28/08/2019 Confirmed reviews ALL
« Nice experience »

Great staff and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marian D., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Angelica H. Couples - 27/08/2019 Confirmed reviews ALL
« Nice discovery »

Good hotel, in good position and good price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelica H., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Steve V. Families - 25/08/2019 Confirmed reviews ALL
« Ideal stop location on the road down to Italy »

We appreciated the excellent service at the reception. Upon our arrival, there was a dog barking in the room next door (239). The reception solved imediately the situation giving as another equivalent room (211). The food and service at the restaurant are excellent ! The bathroom in the room could however be improved. The shower defenitely needs a refresh, and the temperature was not stable, jumping from very cold to very hot without touching the tap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve V., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Diogo C. Friends - 24/08/2019 Confirmed reviews ALL
« Good deal »

We got a good deal but the hotel needs to be renewed, it’s no longer an up to date hotel, rooms are old and tired, very dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diogo C., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mark W. Business - 11/08/2019 Confirmed reviews ALL
« Accor down the pan »

I used to use Accor a lot but their prices got to high and standards dropped, so I thought I would try again as its been a long time maybe they have improved, It seems not or they have just stopped with the Mercure range and let it die, staff are great but thats where it stops, the hotel is shabby and old, rooms are average with no coffee machine, most 3 and 4 star hotels have this as standard, bathroom old and mouldy, double bed is actually 2 singles pushed together, that is not a double bed, two motorbikes pushed together does not make them a car, mattress also had no protective cover so all the sweat and liquids from other users would soak into the mattress, disgusting, never again will I use Accor

Our hotel has responded to the review
Our hotel has responded to the review

Dear mark W., Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Family Families - 11/08/2019 Confirmed reviews ALL
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raj A., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chen K. Families - 11/08/2019 Confirmed reviews ALL
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen K., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul N. B. Families - 06/08/2019 Confirmed reviews ALL
« Nice hotel, nice staying in Genoa »

Fast and amiable check in; good room with some minimal problems: i. condensed water from air conditioning system is not correctly collected and so it flow on the room' floor; ii. shower head is not sealed and the water is dispersed near of head. In general the confort was very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Nicolae B., Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 13/07/2019 Confirmed reviews ALL
« Helpful and attentive staff »

The hotel staff made our family occasion very memorable, with a lovely and thoughtful surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonja G., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alan R. Families - 30/06/2019 Confirmed reviews ALL
« Average »

Regular experience for a mid-range hotel. Was not welcomed with the best-in-class guest experience of Accor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan Alberto R. Pagani, Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Family - 05/06/2019 TripAdvisor review
« Almost .... »

Rooms were clean and of good size. The A/C did not work all night, but following morning decided to turn on. The shower water hose was cut and thus no water at the shower head. At 11PM didn't bother calling for maintenance. We had a 2nd room and use the shower in the other room

Aleksandra Couples - 09/05/2019 Confirmed reviews ALL

satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksandra R., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 01/05/2019 TripAdvisor review
« Very good stay in this Mercure Hotel »

Very kind personnel ! Dinner was excellent and I've forgot one jacket in the room . The support and the use of LHost was just perfect ! Very happy ! I will recommend this Mercure hotel to my family and friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, it is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Steve Friends - 29/04/2019 Confirmed reviews ALL
« Fine hotel..... »

We arrived in heavy rain on motorcycles....so a soggy checkin....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Couples - 22/04/2019 Confirmed reviews ALL
« The staff were not particularly helpful. »

The staff were not particularly welcoming - we had an issue with an email request before our stay which was not satisfactorily dealt with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie K., Thank you for taking the time to tell us about your experience at the Mercure Genova San Biagio. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

Heikki Families - 22/04/2019 Confirmed reviews ALL
« Hotel at the outskirts of Genova »

Big hotel at the outskirts of Genova. Good breakfast. The facilities needs updating since the hotel looks as if not been renovated for a long time. Helpful staff. Nice welcome drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HALUK T., We very much appreciate your comments regarding your stay at the Mercure Genova San Biagio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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