Novotel RJ Praia de Botafogo

Information message

Novotel RJ Praia de Botafogo 4 stars

Customer review rating (ALL Rating) 4.4/5 158 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • The hotel accepts children up to 16 in their parents' room free of charge

  • Event rooms with capacity for up to 250 people

  • Close to several points and to the city centre

  • Pet-friendly hotel, for fees

  • 13 minute-drive to Rio de Janeiro Airport - Santos Dumont

Hotel location

Novotel RJ Praia de Botafogo

Praia De Botafogo, 330, Botafogo
22250040 RIO DE JANEIRO
Brazil

Telephone +55 21 2187-9999

Fax +55 21 2187-9950

Contact email

  • By plane

    AERO INTERNACIONAL TOM JOBIM At 22km / 13.67 miles

  • By plane

    SANTOS DUMONT At 6.1km / 3.79 miles

GPS:-22.9457, -43.1825

Companies

  • BANCO MODAL 1.3 km / 0.81 mi
  • BTG PACTUAL 3 km / 1.86 mi
  • COCA COLA 0 km / 0 mi
  • ERICSSON 1.2 km / 0.75 mi
  • ERNST YOUNG 0 km / 0 mi
  • ESSILOR 1.4 km / 0.87 mi
  • FGV 2.1 km / 1.3 mi
  • IBM 2.6 km / 1.62 mi
  • ITOCHU BRASIL 2.3 km / 1.43 mi
  • JAPAN BANK 2.3 km / 1.43 mi
  • MITSUI 1.7 km / 1.06 mi
  • MODEC 2.2 km / 1.37 mi
  • OAS EMPREENDIMENTO 0 km / 0 mi
  • ODEBRECHT 2.5 km / 1.55 mi
  • SINOCHEM 0 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

365

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our accommodation(s)

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.

Room Office - Apartment without bed adapted as an office Non contractual photo

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft

Our guest reviews

Our guest reviews for
Novotel RJ Praia de Botafogo

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  158 reviews

TripAdvisor Rating  4.0/5  430 reviews

Comfortable and clean rooms!

TripAdvisor rating 5.0/5

luizcaeiro Couples - TripAdvisor review

I’m a customer of Accor Network! Third time I’ve been in this Hotel! While some Hotels let the rooms being degradate, Novotel keeps the rooms cleaned and very comfortable! We loved to stay here! Sure we’re going to come back

Agradecemos a sua avaliação

Good Location

Customer review rating 3.5/5

Sourodeep S. Business - Confirmed reviews ALL

Stayed in the hotel for a night. It was a good experience though the breakfast could have been slightly better. Rooms were well lit and had a good view up front.

Very dirty, unfriendly service

TripAdvisor rating 1.0/5

D1050JTmai TripAdvisor review

Unacceptable cleanliness standards. Avoid at all costs. Furniture, bedsheets, doors, handles etc. The employees and the management don't care, either. The location is nice, but nothing can excuse dirty rooms.

We deeply regret your dissatisfaction with the cleanliness of the rooms. Provisions have already been taken and once again we assure you that it is our commitment to strictly follow the hygiene and safety certification standards that the hotel has to meet during the pandemic. Our sincere apologies.

Customer review rating 5.0/5

Michael S. Families - Confirmed reviews ALL

Great trip

Dear Cheryl Lynn L., We very much appreciate your comments regarding your stay at the Novotel RJ Praia de Botafogo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel RJ Praia de Botafogo

Staff was first-rate

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Staff made sure bedding was correct for our children (we got two rooms), arranged room service, airport transfers, all with professionalism.

Dear Lisa S., We thank you for dedicating your time to write to us about your staying in Novotel RJ Botafogo. Novotel hotels always want to offer a great quality service in your staying, for the reason your opinion is essentials to us. See you soon!

Well located but extreme expensive

Customer review rating 3.0/5

Rchagas Families - Confirmed reviews ALL

Novotel must revise the current costs of services and goods at the hotel

Dear Ana Paula Meirelles Vidotto C., Thank you for taking the time to tell us about your experience at the Novotel RJ Praia de Botafogo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mariana Mitiko Subgerente Novotel RJ Praia de Botafogo

Well located

Customer review rating 4.0/5

Cleiton M. Business - Confirmed reviews ALL

I love to stay at Novotel because it’s all new furniture, rooms are clean and the best staff I ever met. They really make us feel better then home.

Damp in all rooms - would like a refund

TripAdvisor rating 1.0/5

Passport599468 Couples - TripAdvisor review

As you can see I am Silver Accor and I have never complained previously about a hotel I demand a refund for my stay at this hotel. I was originally offered Room 564 which had mould on the walls and ceiling and smelt very strongly of damp the whole time. The dampness was also visible on the fridge door which had heavy condensation on the outside to the extent there was a pool of water underneath. The hotel staff moved my to room 580. Which had exactly the same problems. When I asked for another room, I was told the damp problem was an issue throughout the hotel and another room would not improve the situation. As such I spent 4 nights in a damp hotel which caused some breathing and sore throat problems. This spoiled my limited time in RIo. I suspect the hotel is a health hazard. I have no complaints regarding the hotel staff. I have photos of mould and condensation if you require. I have not reviewed the hotel online and do not, at the moment, intend to share my thoughts on social media. COuld you please refund the total amount. Andy Accor 3081033039262024

Dear Passport599468, Thank you very much for sending us your feedback regarding your last stay. I did follow up the case myself, please accept my sincere apologies. At the Novotel we strive to provide our guests the best service and products with the best quality. We have already taken care of this unfortunate and your request was answered by Accor channels. Regards, General Manager Novotel RJ Botafogo

Value for money in Rio

TripAdvisor rating 4.0/5

ianandana Couples - TripAdvisor review

Spectacular view from the rooms at the front - with 16 lanes of traffic double glazing would have been a good idea ! Location in Botafogo suited us well. Not the most successful of interior designs for a Novotel though. Seem to have condensation or leak problems in at least some rooms. Also has a wonderful view of the toilets just as you enter the restaurant - closing door would help this.

Hello ianandana, We very much appreciate your comments regarding your stay at Novotel RJ Praia de Botafogo. Sincerely, General Manager Novotel RJ Praia de Botafogo

Still good, but the clean was worst.

TripAdvisor rating 3.0/5

Gerado_Kern Families - TripAdvisor review

I stayed in this hotel many times, but in the last time I had a problem with the clean. When I arrived the chair and the cups of the room were dirty. The room smelt bad too. I think that the Accor was minimized the clean service. Well, the others services are OK, mainly the reception.

Hi Gerado_Kern, We deeply appreciate your comment related to your experience as a guest of Novotel Rio de Janeiro Botafogo. Such information will be shared with our teams, and I am sure that your feedback will be an encouragement for us to keep improving the quality of our services. Once again, thank you for letting us know about your experience. Regards, General Manager Novotel Botafogo

Stylish and new hotel with good standard and very good location

TripAdvisor rating 4.0/5

Sightsee28966868259 Solo travel - TripAdvisor review

The hotel is relatively new and the rooms spacious and stylish. Just as the lobby including a bar and big TV screen is. The bathroom was a little bit worn-out. But nevertheless the standard is quite good for a hotel in Rio. Breakfast is good - I only missed a good Cappuccino. Location is everything at this hotel. Located in Botafogo iyou have easy access to the nearby shopping mall and with the metro only 200m away, the whole city is easy to explore. Friendly and English speaking staff available at the reception.

Hello Sightsee28966868259, We thank you for dedicating your time to write to us about your staying in Novotel RJ Botafogo. Novotel hotels always want to offer a great quality service in your staying, for the reason your opinion is essentials to us. Sincerely, General Manager Novotel Botafogo

No HDTV? Are we in 2010?

TripAdvisor rating 3.0/5

brnazareth Business - TripAdvisor review

Novotel Praia de Botafogo is a nice hotel. It does have a good localization in Rio de Janeiro. But there are a few drawbacks: shower is bipolar - extremely hot or extremely cold. And although you have nice Panasonic flat screens, there's no HD channels.

Hello brnazareth, Thank you for taking the time to tell us about your experience at Novote Botafogo. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, General Manager Novotel Botafogo

The bald man at the hotel reception

TripAdvisor rating 3.0/5

luizsantos2017 Families - TripAdvisor review

The bald-head man at the hotel reception is not polite enough. He is rude. Otherwise we would have had a great stay in Rio de Janeiro. I will never go back there at Botafogo Novotel. On the other hand the room attendant and the restaurant staff were very pleasant, excellent.

Hi Luizsantos2017, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Botafogo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Novotel we strive to provide our guests the best service and products with the best quality. I hope we have another chance to have you staying with us, I will look after your reservation myself. Regards, General Manager Novotel Botafogo

Not acceptable

TripAdvisor rating 1.0/5

ThomasPlatinum Business - TripAdvisor review

on Arrival Room Key not working, down again with luggage and up again to the Room after a 20hours trip. The Stuff very unfriendly - I am a platinum Member - but not even a Please or Thank you ... it was just like ... Credit Card ... Passport etc. In the Room still dirty Kleenex next to the bed ... believe it or not they stayed there for 3 days I Need go to the reception frequently because the Key is not working and other guest I met in the Elevator has the same Problems but the stuff and reception explained that it is my fault... - I showed them the pictured of the Kleenex and ask them friendly to clean the room well. ... next day no shampoo in the room ... they forgott to pick up the laundy ... sorry to say but this is one of the worst Hotels according to the Service I ever been. The Stuff is more than unfriendly in the end of the day i am sure this was my last stay in this Hotel

Excellent quality and location

TripAdvisor rating 5.0/5

97omarswee Business - TripAdvisor review

The Novotel brand seems to be of good quality in Brazil (I also stayed Novotel in Sao Paulo) This location in Rio was beautiful view across from the beach and a park shopping was a2 minute walk.and the attraction are close by. Breakfast was of amazing quality and the service impeccable and good understanding of English. Thumbs up

Best Hotel in Botafogo - Rio de Janeiro

TripAdvisor rating 5.0/5

ThiagoPalumbo Business - TripAdvisor review

Such a Nice View of Botafogo Bay and Pão de Açucar, Fresh and new rooms with very good services and facilities Family envoiroment Honest price with good cost benift Standar Breackfast Bar is very nice

Nice Hotel, good location

TripAdvisor rating 4.0/5

Shellysgl Business - TripAdvisor review

Stayed here before and will stay again. Hotel located in a nice neighborhood with plenty of bars and restaurants within walking distance. public transport not far away. Beach is across the street (although crossing it is a challenge). Room is nice and well renovated, bathroom is big. Hotel staff is very friendly and helpful. on the down side I would mention the views (most rooms have a wonderful view of the alley....) and the price which is somewhat expensive for the different alternatives.

Sleek, sexy, affordable hotel in a great location!

TripAdvisor rating 5.0/5

105Jules Business - TripAdvisor review

Sleek, sexy, affordable hotel in a great location. Close to businesses, shopping, restaurants and the beach, all within a safe walking distance. I will return, even for personal travel. The staff where helpful, kind and patience even for those of us who didn't speak Portuguese. A wonderful accommodation in a beautiful city

Hello 105Jules, We thank you for write to us about your staying in Novotel RJ Botafogo! Our team are very happy and proud to take note of your satisfaction, as this is our main objective. See you soon! Rafael Andrade General Manager Novotel RJ Botafogo

Quality of facilities and service

TripAdvisor rating 4.0/5

Fabricio1979 Families - TripAdvisor review

The hotel staff was very attentive and provided important information that greatly aided me in the transportation decisions and visitation sites. I would also like to point out that although the hotel does not have a pool the whirlpool is a great leisure option.

Oi Fabricio, Obrigada pelo feedback, é muito bom começar a semana com elogios! Nós acreditamos no potencial da nossa hidromassagem, nosso SPA é realmente lindo e relaxante! Até breve! Rafael Andrade Gerente Geral Novotel RJ Botafogo

Almost in heaven.

TripAdvisor rating 5.0/5

Gerado_Kern Families - TripAdvisor review

Excellent view of Sugar Loaf in a nice building and location. Near the Botafogo underground station and Botafogo Beach Shopping. Efficient and polite staff. Wonderfull breakfast. Very confortable room with a nice bathroom also with a view of Sugar Load (Pao de Acucar).

Hello Gerado, We thank you for dedicating your time to write to us about your staying in Novotel RJ Botafogo. Novotel hotels always want to offer a great quality service in your staying, for the reason your opinion is essentials to us. See you soon!

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby