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Pullman Kinshasa Grand Hotel 5 stars

Customer review rating 4.1/5 1,847 reviews

ALLSAFE approved hotel

Pullman Kinshasa Grand Hotel
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+ 19 Services

Hotel extras

  • In the heart of the business district, close to downtown.

  • The luxurious comfort of 190 rooms and suites.

  • Large relaxation area: pool, gym, hammam, sauna + beauty treatment center.

  • Flexible and creative dining with 3 restaurants and 3 bars.

  • 11 modern meeting rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis (nearby)
  • Squash court
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 9 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 kinshasa
democratic republic of congo

Tel: +243858000111

Fax: (+243)858000111

Check-in from 15h00

Check out up to 12h00

  • By plane

    AEROPORT DE N DJILI At 27km / 16 miles

GPS :-4.314103, 15.276811

Companies

  • ACCESS BANK 5.0 km / 3.0 mi
  • AIR FRANCE 5.0 km / 3.0 mi
  • BANK OF AMERIKA 5.0 km / 3.0 mi
  • CITY BANK 5.0 km / 3.0 mi
  • HONDA MOTORS 5.0 km / 3.0 mi
  • ORION OIL 5.0 km / 3.0 mi
  • PWHC 5.0 km / 3.0 mi
  • RAWBANK 5.0 km / 3.0 mi
  • SAMSUNG 5.0 km / 3.0 mi
  • SN BRUSSELS 5.0 km / 3.0 mi
  • SNEL 15.0 km / 9.0 mi
  • TOTAL 5.0 km / 3.0 mi
  • TRUST MERCHANT BANK 5.0 km / 3.0 mi
  • UCCN 5.0 km / 3.0 mi
  • VLISCO 5.0 km / 3.0 mi

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.Fully equipped rooms, innovative breaks, assistance from an Event Manager and an "A-la-carte Coach" guarantee that your event will be a success.

Room descriptions and layouts

meeting rooms

From 1 to 650 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Enjoy luxurious comfort and modern facilities in our 190 rooms and suites. Our rooms offer exceptional views over the Congo River and the city of Kinshasa.

Our restaurants and bars

Les Paillotes

Type of cuisine: International

By the pool or in our straw huts bordered by gardens, come and enjoy the cocktails from the bar, our trendy salads, spit roasts and wood oven-baked pizzas

Etoile

Type of cuisine: Japanese

RESTAURANT L'OKAPI

Type of cuisine: International

LE BOMENGO

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BAR PISCINE

Throughout the day, our hostesses will be delighted to offer you a refreshing drink while you relax on one of our poolside deckchairs or on one of our comfortable terraces. Lounge music in the afternoon and a live band in the evening

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Pullman Kinshasa Grand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,847 reviews

TripAdvisor Rating 4.0/5

387 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great staff!

Customer review rating 5.0/5

Bailey W. Business - 16/09/2021 Confirmed reviews ALL

Every experience I’ve had at the Pullman Kinshasa has been perfect. The staff is the most friendly and kind individuals.

Dear Bailey W., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I ask you to know, as notified in the membership email that Accor sent to you when you became a member and when you became Gold that the upgrade is given in the event of availability in the Hotel where you are . rest assured, we will not hesitate to upgrade you in case of availability Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…

Excellent Stay and memorable experiences

Customer review rating 4.5/5

Prince O. Business - 14/09/2021 Confirmed reviews ALL

I greatly cherished the efforts that the hotel has put in to curtail any spread of Covid-19. The eating area has been properly spaced and the fresh juice area beautifully fenced off with glass shield. I saw a bottle of beautifully perfumed sanitizer kept in the room for me. I loved it so much. The staff were very good. One who was exceptionally so good, amiable and friendly was one who goes by the name ARIANE. She was ever ready to assist, answer questions and provide solutions. I enjoyed every bit of my stay.

Dear Prince O., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team especially to Ariane from Reception. We informed our IT departement of your suggestion to improve the quality of our internet connection. We hope that during your next stay you will experience an improved internet connection. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…

Kinshasa home

Customer review rating 5.0/5

Joel F. P. A. U. Couples - 10/09/2021 Confirmed reviews ALL

I am spent my first four nights in the Democratic Republic of Congo here, excellent experience. My room was very comfortable and I had something at all of the dining establishments. The pizza at Aux Paillottes is delicious and equal to any I have had at home. The staff are very personable and have made my stay enjoyable, and finding out at the airport my flight to Goma was canceled became much less of a problem with the assistance of Andre, who helped me through the craziness. I'm now back for the last 5 days of my trip, looking forward to my second stay

Dear Joel F F., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to know that you appreciated our Pizza Paillottes as well as the comfort of our Hotel. André the Protocol will be delighted to read your comment and will be very encouraged. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…

Located in the gombe

Customer review rating 4.0/5

B. C. Business - 08/09/2021 Confirmed reviews ALL

It has been great time to stay in Pullman Kinshasa.

Dear C. B., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…

the room was not prepared to accommodate a couple despite the fact that we informed the guys that it was for a couple that were celebrating a white wedding. but it seemed like they did not pay attention to it

Customer review rating 3.0/5

Jeannot Couples - 05/09/2021 Confirmed reviews ALL

the room was not prepared to accommodate a couple despite the fact that we informed the guys that it was for a couple, the room was missing all the necessary items for a couple (only had one gown, one pair of slippers, one dining chair) we had to call the service room in order to bring us an extra pair of slipper and gown.

Friendly staff

Customer review rating 4.5/5

Anonymous Business - 26/08/2021 Confirmed reviews ALL

Good facilities and welcoming staff

Good stayed

Customer review rating 5.0/5

Felly T. Couples - 26/08/2021 Confirmed reviews ALL

There is no any hotel in Kinshasa like Pullman, the best hotel in city, good people highly recommended

Good stay

Customer review rating 4.5/5

Fabien Business - 22/08/2021 Confirmed reviews ALL

After many months away, I was pleased to see the hotel Pullman has improved its service to customer. It was a vet pleasant stay. Pierrette, in charge of customer service, was outstanding.

Bon séjour

Customer review rating 4.5/5

Malobo Families - 19/08/2021 Confirmed reviews ALL

Thé hospitality is was very Nice Leslie Was there for me and my family. He is very respect full & social! What a wonderfull vacation. See you next Time!

Dear Nzenzi M., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. especially to Leslie from Guest Experience .I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, for shoosing Pullman Kinshasa to spend tile with your Familly and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…
Customer review rating 5.0/5

Stephen Business - 17/08/2021 Confirmed reviews ALL

Friendly staff and excellent breakfast. Clean and well appointed room.

Dear Stephen T. B., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. espacially to Pierrette, the Guest Expererience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…

Good stay but not well located

Customer review rating 3.0/5

Ehab Z. Business - 12/08/2021 Confirmed reviews ALL

Good but it’s not enough for price to service concept

Very comfortable

Customer review rating 4.5/5

Louis B. H. Business - 02/08/2021 Confirmed reviews ALL

Good experience overall, but breakfast takeaways in the morning for the hotel residents should be allowed, since we have meetings in the morning (condultants), we do not have time to sit down if possible to take it with us and have it wjile on the way maybe at the office.

Very good reception and stay

Customer review rating 5.0/5

Dr B. M. Business - 01/08/2021 Confirmed reviews ALL

I had a very good experience. The hotel rooms are nice, clean and good. However we need kettles to make tea or coffee in our rooms.

Very Good

Customer review rating 4.5/5

Gurunath Business - 21/07/2021 Confirmed reviews ALL

Good ambiance, courteous staff, clean, overall a very satisfactory stay

Dear Gurunath C., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…

Very good stay

Customer review rating 4.5/5

Arielle Business - 16/07/2021 Confirmed reviews ALL

Very experienced staff , quick check in , rooms are very comfortable and nicely designed.

Dear Arielle B., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team specially to Ariane and Daniel from Reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…

God stay

Customer review rating 4.0/5

Alphonse M. Solo - 09/07/2021 Confirmed reviews ALL

The room is clean, and the breakfast enjoyable

Dear Alphonse M. Mbuyi, We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierrette Kahambu Guest Experience Supervisor Pullman Kinshasa Grand Hotel H9…

excellent service and amazing food

TripAdvisor rating 4.0/5

FrequentFlier1525 Business - 05/04/2021 TripAdvisor review

Staff are friendly and helpful. The premises are green and spacious, which was excellent for social distancing. The location was perfect for business. It was safe to jog in the morning on the road along the river. The river view from the window was breathtaking with the view of Brazzaville town - the closest two capitals in the world. Sushi on the 9th floor restaurant is probably the best in Africa. I am Japanese and I know what the good sushi is ; )

Dear 1525, Thank you very much for your stay and review! It will be agreat pleasure to have you back soon. Sincerely, Thierry de Jaham Country General Manager RDC

My Favorite Hotel In Kinshasa

TripAdvisor rating 5.0/5

kcook2021 Business - 27/03/2021 TripAdvisor review

The staff is absolutely amazing! The customer experience manager Laetitia is wonderful as well as her entire staff. Arthuro at the front desk is incredibly helpful as well. Their breakfast never disappoints and I miss it every day that I am not there. Prisca behind the omelets/hot bar is absolutely wonderful. The other ladies, especially Arlette, also made sure to help me quickly on days I was running late to grab a coffee to go and a croissant or two. When I checked in Proserphine and her counterparts always remembered me and made me feel SO welcome. I refuse to stay anywhere else when I am in town!

Dear Kcook 2021, Thank you for your nice review, I will definetely share it with the team. Hoping to welcome you back soon! Kind regards, Thierry De Jaham Country General Manager DRC

Business stay Kin

TripAdvisor rating 4.0/5

Passport149641 Business - 24/03/2021 TripAdvisor review

Nice location, with quite and safe area. Hotel with big and nice pool. Breakfast and foods are good and fresh. Room is big but was not clean properly before. I complains to housekeeping. Materas was not so confortable. Good to stay there is you are visiting kin for business.

Dear Passport149641, Thank you for your great review. It will be a pleasure to have you back soon. Sincerely, Thierry de Jaham Country General Manager RDC

Long Business Trip

TripAdvisor rating 4.0/5

Passport149641 Business - 14/12/2020 TripAdvisor review

Good stay, nice place and nice hotel with big pool and garden. Suite room with confortable materass and good furnitures but was reception gave me an old one with city view and not modern suite with river view. Good breakfast and foods.

Dear Passport149641, Thank you very much for your review. We are please to hear that you enjoyed your stay. Do not hesitate to contact me prior to your next visit. It will a pleasure to allocate you in a room with a river view. Sincerely, Marc Frère Country General Manager RDC

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