3 Nagas Luang Prabang - MGallery 4 stars

Customer review rating 4.7/5 587 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

3 Nagas Luang Prabang - MGallery
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+ 17 Services

Hotel extras

  • Experience Lao lifestyle & authentic cuisine

  • Located near UNESCO protected garden originally from 1900s

  • Access to outdoor pool, fitness centre & sports activities

  • Locale & classic inspired drinks with MyGlass program

  • Children special previleges to play with MyKids program

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Outdoor unheated pool (Nearby)
  • Fitness centre (Nearby)
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Information message

Hotel location

3 Nagas Luang Prabang - MGallery

Vat Nong Village
0600
luang prabang
democratic republic lao

Tel: +85671253888

Fax: (+856)71/260776

Check-in from 14h00

Check out up to 12h00

  • 3 NAGAS LUANG PRABANG MGALLERY : 

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS :19.8948, 102.140855

Our accommodation(s)

Each of our 12 character-filled rooms is unique and beautifully furnished with dark, exotic wood. Enjoy a luxurious night's sleep in Lamache House (former ice cream shop to the royal palace) or Khamboua House (built for the king's counsellor in 1903). Each room is equipped with bathtub and locally inspired amenities. Ceiling fan and air conditioner keeps your room breezy and temperate. The walls are decorated with Lao textiles and artifacts from days gone by.

Deluxe Room, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Garden View, City View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Room, 2 Single Size beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Garden View, City View *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

3 NAGAS RESTAURANT & BAR

Type of cuisine: Regional

Feast on succulent Lao cuisine to the gentle sounds of traditional folk music in a cosy indoor bistro or al fresco courtyard. Serving food fit for kings, 3 Nagas Restaurant upholds Luang Prabang's long-standing reputation for culinary excellence.

Lunch

10:30 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

THE ICE CREAM PARLOUR

Type of cuisine: Cafe

An intriguing bottle of flavour extracts, discovered during restorations, is on display in the lobby of Lamache House. A few steps away, the ice cream parlour recreates the building's illustrious past as supplier to the Royal Palace in the 1900s.

Lunch

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Sun

3 NAGAS

Non contractual photo

Let our mixologist take you on a journey of cocktails inspired by the locale or choose your favorite classic cocktail. Discover a selection of beer and wine by the glass or select your preferred bottle from both old and new world.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
3 Nagas Luang Prabang - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

587 reviews

tripadvisor

TripAdvisor Rating 4.5/5

807 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 4.7/5

G A. J. H. Couples - 17/03/2020 Confirmed reviews ALL

This was the first time we have visited Laos and we found our stay at 3Nagas m Luang Prabang to be a delightful experience. The hotel was well positioned in the Main Street and on the edge of all amenities and close to a good variety of cafes and the night market. Our room was very comfortable and although it opened out onto the Main Street it proved to be very quiet. Our particular room did not have a television which I must admit was a delight and we found the whole area extremely peaceful. The staff were a delight to deal with and very friendly with a very good choice of breakfasts. In all a thoroughly enjoyable stay and our thanks to all members of staff for a great holiday !!

Dear Mr. H., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jed O'Connor H9…

Great location and welcome

Customer review rating 4.7/5

Gillian W. Couples - 13/03/2020 Confirmed reviews ALL

From the moment we arrived until we left the staff were helpful, friendly and courteous. Our room was comfortable and the food was delicious!

Dear Mr. and Mrs. W., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Excellent all round

Customer review rating 4.7/5

Robert T. Couples - 01/03/2020 Confirmed reviews ALL

Used Thai Airways voucher for stay, but had awful experience as both Accor and Thai central offices were totally unhelpful. The hotel staff however managed to arrange for a lady to call me to ensure the booking was made. The staff on our arrival were most courteous and helpful. At all times we were made to feel like honoured guests.

Dear Mr. T., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. Additionally we're very happy that you were satisfied on how the staff solved your voucher stay. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Nice staffs, Well located

Customer review rating 4.7/5

Nuporn T. Families - 20/02/2020 Confirmed reviews ALL

We really appreciate your service. All staffs are proactive and kindness.

Dear Ms. T., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

C’est Magnifique

Customer review rating 4.7/5

Chee M. C. Friends - 20/02/2020 Confirmed reviews ALL

Exceptional staff. The staff dished out exceptional service with sincerity. They take efforts to observe and learn about our likes and preferences and serve us without being intrusive. Food service was very high in quality. Very very tasty food and very good cocktails. Loved the breakfast sausages the most. We felt right at home and we missed it.

Great Place for hideaway in the middle of Luang Prabang

Customer review rating 4.7/5

Tk Couples - 18/02/2020 Confirmed reviews ALL

everything was great! above all expectations :) Definitely will come back and enjoy the stay.

Dear Ms. THANITA, We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Well location, friendly staff and good service.

Customer review rating 4.7/5

Anh D. Families - 05/02/2020 Confirmed reviews ALL

Our family checked out earlier than 2pm and was upgraded to family suite which all members were very happy. We have asked the staff whether we could check out late on the day we left as our flight @730pm. THe room was not available then. However, the interns who was very cheerful to welcome us, has informed that we could use a smaller room for the next 3 hours.

Dear Ms. D., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, specially for mentioning Mr. Brian and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Charming accommodations

Customer review rating 4.7/5

Maria Couples - 29/01/2020 Confirmed reviews ALL

We stayed in the Governor’s House in the luxury suite. Beautiful wood interior and very spacious. Very charming old world style. Staff very friendly and accommodating.

Dear Ms. SHEERY, We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Absolutely Incredible

Customer review rating 4.7/5

Suzanne F. Families - 26/01/2020 Confirmed reviews ALL

We spent two weeks at 3 Nagas and can't say enough about our incredible stay. The location, the beautiful historic building, the food, but most of all the amazing staff who went so far out of there way to make our family feel so welcome.

Dear Ms. SUZANNE, We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon specially for mentioning our staff Mr. Yout and Ms. Noy. Best regards, Jed O'Connor H9…

Immaculate attention to all details

Customer review rating 4.7/5

Ron B. Couples - 26/01/2020 Confirmed reviews ALL

Hospitality at its best in the most welcoming friendly staffed boutique hotel. Great period room in an UNESCO heritage site. Enjoyed the good food in the outdoor restaurant, great massage in their sister hotel, with transfers included. We would highly recommend this hotel.

Dear Mr. B., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Very good located and nice staff

Customer review rating 4.7/5

Sompop A. Couples - 24/01/2020 Confirmed reviews ALL

Convenient to walk around nice place in Loung Prabang and very nice staff also

Dear Mr. A., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Nice stay, friendly staffs

Customer review rating 4.7/5

Kawin Friends - 23/01/2020 Confirmed reviews ALL

Hotel locates in the old town area, easy to reach historical sites, restaurants, and shops. Room is clean, nice, and accommodated. Staffs are also friendly and helpful. Such fantastic holidays at 3 Nagas Luang Prabang.

Dear Mr. T., We very much appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jed O'Connor H9…

Perfect location, excellent service, well trained staffs

Customer review rating 4.7/5

Duangruedee S. Couples - 20/01/2020 Confirmed reviews ALL

It was my first time visiting LPQ and with the hospitality from 3Nagas made me want to tell my friends to visit your place.

Dear Ms. K., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

What a pleasant stay AGAIN

TripAdvisor rating 4.5/5

seongyongs2015 Couples - 20/01/2020 TripAdvisor review

This was my 2nd stay at 3 Nagas MGallery. Here is again everything about this property was absolutely amazing. All staff members were great, kind and efficient. Special thanks to our wonderful assistant house manager, Noy. She made us comfortable as it were our second home. Also thanks to Bird, Yond, Brian from the front desk, Lain, Bounluey, Vanh, Valee, Ked, Keo from the 3 Nagas restaurant, Seng and Fan from breakfast, Ked and Bounyong from the bar. Without those people, our stay could have not been better. Breakfast was excellent and great food at 3 Nagas restaurant. We tried the sunset cruise from the hotel for two hours and it is highly recommended for anyone who wants a private with unlimited drinks to go with. Another thanks to Lai who looked after us on the cruise. The property is old but protected by UNESCO. You may experience creaking noise but it is just a part of the property itself. If you accept the tiny small flaw with respect, the more than 100 years old house will give anyone who stays there an unique experience.

Dear seongyongs2015, Thank you very much for staying with us again. We're glad that you had a pleasant stay with us and for mentioning our amazing staff. We always try to make each and every guest feel at home and we're extremely in love with the fact that you felt that throughout your stay. Thank you very much again and we sincerely appreciate for sharing your experience here. Best regards, Jed & Team

Disappointed By Assigned Room

Customer review rating 4.7/5

Richard B. J. Couples - 17/01/2020 Confirmed reviews ALL

Our travel agent had received confirmation that our room would have a king size bed. Instead, were wer offered a room with a bed slightly smaller than a queen. We were told that the hotel also did not have any rooms with two separate beds (which would have been acceptable to us). The result was our having to pay an additional USD150/night to "upgrade" to a room with a king size bed. Its my understanding that the agent is seeking reversal of this charge. We are loyal members of Le Club Accor and expect better treatment by the Accor group of hotels.

Dear Mr. J., Thank you for taking the time to tell us about your experience at the 3 Nagas Luang Prabang - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Jed O'Connor H9…

K. P.

Customer review rating 4.7/5

K. P. Couples - 14/01/2020 Confirmed reviews ALL

Services were excellent. All the staffs treat us like a family with love and care very impressive.

Dear Ms. K., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

disappointing experience

Customer review rating 4.7/5

Ruojin Z. Solo - 14/01/2020 Confirmed reviews ALL

The shower didn’t work in my room(room 10 on the ground floor). Water coming out from the shower was fluctuating between extremely hot and cold. There was no way to take a shower. Went to the front desk about this on the next morning, and they told me they will look into it. When I’m back in the afternoon the staff told me they couldn’t do anything about it, and this is the way the shower is. There is no warm water! Either it is hot or it is cold or it is hot and cold fluctuating. And they did not offer me to change a room. I suppose the hotel is fully booked perhaps? So for the following nights I had to take shower at the spa outside. This is not what I expected for paying 300USD per night.

Dear Mr. RUOJIN Z., Thank you for taking the time to tell us about your experience at the 3 Nagas Luang Prabang - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Jed O'Connor H9…

Noisy Bedroom

Customer review rating 4.7/5

Anonymous Couples - 14/01/2020 Confirmed reviews ALL

We were disappointed with our experience at 3 Naggas. We had booked the night for luxury and a good nights sleep. We were in room 11 and were kept awake by the kitchen noises and woken abruptly by the clattering of dishes at 7.30am despite the earplugs provided. I understand it is an old, beautiful heritage listed building but that room should not be given to guests due to its proximity to the kitchen. Our breakfast was ruined by street construction - which I understand is out of the control of the hotel, but we did not receive any bread or pastries with our 'American Breakfast' nor an alternate dining spot despite the jack hammer and dust. We did swim at the Sofitel pool and enjoyed it thoroughly. The room was extremely clean and the bed incredibly comfortable.

Dear Ms. L., Thank you for taking the time to tell us about your experience at the 3 Nagas Luang Prabang - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best regards, Jed O'Connor H9…

Good stay, Little noisy.

Customer review rating 4.7/5

Yot Y. Couples - 13/01/2020 Confirmed reviews ALL

Great service. Nice staff. The room not so big. Little noisy, I understand that the room was renovate from previous building but in the present technology, there has the way to prevent sound from outside. The ear plug in the room was not the answer.

Dear Mr. Yot, Thank you for the awesome review of our hotel! We'll share it with the team. For the recommendation with the noise, we do understand that there are present technologies that could help lessen the noise in the room and that would mean to sound proof the entire house. We are considering it and still saving as its too expensive. However, we hoped you slept well during your stay in our hotel. Have an amazing 2020! Best regards, Jed O'Connor H9…

Very comfortable stay

Customer review rating 4.7/5

Anonymous Solo - 11/01/2020 Confirmed reviews ALL

The room was spacious, and I was delighted that they had so many welcome gifts such as a small cup of ice cream at check-in as well as some snacks & fruits waiting in the room. The breakfast served every morning was great as well. I also had one dinner at the restaurant, which was also delicious. Very nice atmosphere too. The staff, especially Bird, were always very helping and friendly. The only issue I had was shower temperature - it was difficult to maintain the same temperature during shower. The temp. kept changing from too hot to too cold even though I wasn't doing anything. Not sure if it was just my room or issue with Luang Prabang in general though.

Dear Ms. K., We sincerely appreciate your comments regarding your stay at the 3 Nagas Luang Prabang - MGallery. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. We surely take note about the hot and cold water in your room. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

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