ibis Ambassador Busan Haeundae 3 stars

Customer review rating (ALL Rating) 4.4/5 502 reviews

Hotel extras

  • Located in Haeundae

  • 237 modern guest rooms

  • Web coner and Complimentary WIFI

  • Paid parking ( Narrow Parking Space & Same Door of in and out)

  • The restaurant is temporarily closed. So, Breakfast, Lunch and Dinner are not provide.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Ambassador Busan Haeundae

12 Haeundaehaebyeon ro, 237 Beon gil, Haeundae gu
48093 BUSAN
South Korea

GPS:35.160361, 129.157949

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms


Offering innovative and varied cuisine to satisfy all your cravings, whether it be for something sweet, savory... or both!

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 


Configuration is not available for these requirements
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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  502 reviews

TripAdvisor Rating  4.0/5  189 reviews

Great Location, Lots of Improvement is needed

Customer review rating 3.0/5

William F. Families - Confirmed reviews ALL

10 nights, two rooms. We did not get the automatic upgrade to a larger room that is due to gold and platinum members; entire front desk team helpful except one male individual; lack of manager on-site is a major defect; cigarette smoke came into our bathroom and room from another room. This hotel is not up to the Accor standard. I will not stay there next time we are in Busan.

Excellent location & friendly staff

Customer review rating 5.0/5

Ay W. Solo - Confirmed reviews ALL

Just a night stay at Haeundae but the staff are very friendly and helpful!

Well located and good stay.

Customer review rating 3.5/5

Kumaran Families - Confirmed reviews ALL

The rooms are clean and managed the brand name well. The aircon was not working suddenly and technician told some problem and requested to change the room. But , we requested to sleep on other room but without transferring the carry on items but it was rejected not sure if he understood well. Anyways no major complaint.

Well located and just right to get a good night sleep

Customer review rating 4.0/5

James Solo - Confirmed reviews ALL

Wish the elevator and the corridor were more well lit, meaning a little more bright.


Customer review rating 0.5/5

Soyoung K. Couples - Confirmed reviews ALL

My husband and i stayed 1 night on 3rd to 4th Dec at #1412. I realized that i forgot to bring my Hermes Necklace on the room table next to closet and i called the front dest. It was about 9 PM on 4th Dec and already about after more than eight hours. The woman employee I talked to on the phone (I think she is the manager) have tried to help us and I really appreciate it to her. She said the cleaning lady found a necklace chain on the bathroom floor and there was no H pendent. And there were already another guests at the room so there were going to check today again. I called the hotel today and Sangmin K. at the front desk talked with me over the phone and HE WAS extremely impolite. He talked rough, used vulgar language, only talked short answer. Of course leaving my precious necklace is my fault but He seemed like he didn't want to help us because the way he talks to me, it was obnoxious and i never experienced ever. I talked to him you are very rude and i want to know his name .After a moment’s indecision, he said his name. He is The most obnoxious employee I've ever met and he has to know his rude behavior damaged Accor's reputation. I'm still not sure why my necklace chain was on the bathroom floor without H pendant and they are Still on going to find out my necklace pendent this afternoon during the room cleaning today. I'm sure the pendent will be in the room unless someone take the pendent.

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Other web-users rate our hotel

  • 390 reviews 9.3/10 Location
  • 365 reviews 7.1/10 Room
  • 223 reviews 7.9/10 Service
  • 6 reviews 0/10 WiFi
  • 160 reviews 8.5/10 Cleanliness
  • 103 reviews 9.7/10 Beach
  • 42 reviews 4.7/10 Breakfast

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