Hotel - ibis Ambassador Busan Haeundae
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Busan Haeundae Hotel

4.0/5 169 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • GIMHAE INT AIRPORT (Paying)
    • KIMHAE INT AIRPORT (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
See all services

Hotel location

Companies and event centres nearby

Company

BIFC13.3 km / 8.26 mi BUSAN PORT AUTHORITY18.6 km / 11.56 mi NEXON COMPANY3.7 km / 2.3 mi WARTSILA ACADEMY25.9 km / 16.09 mi
BUKYUNG UNIVERSITY9 km / 5.59 mi MANDIESEL & TURBO KOREA40 km / 24.85 mi RENAULT SAMSUNG9.6 km / 5.97 mi

Congress centre

BEXCO2.6 km / 1.62 mi

Your meetings and events

ibis Ambassador Busan Haeundae Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LYON 63 m2 3 m 40 20 20 30 0
MARSEILLE 175 m2 3 m 180 60 90 90 120
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 237 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 2,567 reviews

Our guest reviews for
ibis Ambassador Busan Haeundae

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 169 reviews
S. Business - 24/02/2020 Confirmed reviews ALL
« 2nd stay, good hotel, great price »

My second stay and I will continue come to this hotel when I come to Busan. Can’t beat the price. Only inconvenience is the lobby is up on the top floor.

Mr. H. Couples - 24/02/2020 Confirmed reviews ALL
« Good »

Breakfast not bad

Barry Families - 16/02/2020 Confirmed reviews ALL
« Well located, clean and friendly »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

A. C. Friends - 12/02/2020 Confirmed reviews ALL
« Good location and clean »

The overall experience is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager A. Jung

Xie Couples - 31/01/2020 Confirmed reviews ALL
« Well located »

Comfortable and located at a good location. Walking distance to Haeundae Station and beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuen Leng Desiree C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

최. Business - 06/01/2020 Confirmed reviews ALL
« Comfortable and clean »

The beds were comfortable. The Room and bathroom was Clean. Fitness Room had all the essentials required to exercise. Didn't experience the sauna and hotel dining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ji Ho C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Phil S. Couples - 06/01/2020 Confirmed reviews ALL
« Great hospitality! »

Hospitality provided was excellent. I was able to check in earlier and also was able to help me with complimentary upgrade to a family room. Room also had a amazing view of the beach. Can’t thank enough for the room and service. Only downside was the elevator. Elevator numbers are awkwardly positioned and it was really slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Grace Friends - 04/01/2020 Confirmed reviews ALL
« Simple is the best. »

Good enough. Sauna, gym and amenities with service by reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eunhye S., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

K. H. Friends - 02/01/2020 Confirmed reviews ALL
« Very good »

Checkin good, checkout good, breakfast good, sauna good,room good. Overall very satisfied. Room was clean. Small note for room maintainance: shower head was bit "tilted" (room 303). Sending a bit of water from the top of shower head above the shower glass door. (From the shower to the bathroom, going above the glassdoor). Other than that, no issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

C L. Families - 26/12/2019 Confirmed reviews ALL
« A well designed Ibis hotel »

As a regular at the accor group of hotels and a platinum member, I tend to avoid Ibis whether there are alternative brands within the group available. However, there are no other accor group hotels in busan except for ibis. This hotel design is well beyond the typical ibis brand and better than many ibis styles I have stayed in. The rooms are nicely decorated and there are even toilet amenities that doesn't come out from the standard dispenser. Bed is nice and comfortable. However, service is basic, the staff are polite but will focus on efficiency and not go out of the way in comparison to the 4 to 5 star chains. Not much smiles except when we talk to the receptionist and the housekeeping. The language skills of the staff can also be basic. I left my baby towel in the hotel, first the staff who took my call thought it was a hat (language communication), I had to speak in chinese because the person who took my call mistaken my missing towel for a hat. All said, the Ibis Haeundae team tried their best to send it to me, as I have moved to another accor group hotel. I will not mind coming back to the hotel again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tzu Kai Cody L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

M. C. Families - 23/12/2019 Confirmed reviews ALL
« Nice to stay there Busan. »

Love to stay there almost a week. Breakfast was same. No changes. Need to provide korean tradational food. Housekeeper was very nice to cleanup even we mess the room.

tonteera Business - 19/12/2019 TripAdvisor review
« Good location »

Nice staffs, good location, clean room, I love sauna provided, with very comfortable, especially during winter season, Breakfast is good but not that much choices , value, seasonable price for business trip or traveling in Busan, recommend !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tonteera We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

T. M. Friends - 15/12/2019 Confirmed reviews ALL
« Good »

All facilites in the room are convenient for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Ricky L. Families - 13/12/2019 Confirmed reviews ALL
« 乾淨 »

Check in at 20 floor is not convenient. If you need space you can consider remove restaurant at 1st floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chun-Yih L., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Mtw Couples - 07/12/2019 Confirmed reviews ALL
« Stay does not feel welcome »

The hotel was fine but we didn't feel any warmth throughout our stay, from the front desk, housekeeping to the breakfast service staff. I wrote an email to the hotel regarding my early arrival when there was no online check-in received which I normally get 2 days prior to my arrival. But no one replied from the hotel. There were 3 lights in our room which didn't work and the shower faucet was faulty as well. We reported to the reception but no one followed up and the maintenance didn't fix anything until we left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thye Wai M., Thank you for taking the time to tell us about your experience at the ibis Ambassador Busan Haeundae. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Anonymous Families - 02/12/2019 Confirmed reviews ALL
« Nice family room »

Time for welcome drink was too short

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soon Chye N., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Anonymous Families - 02/12/2019 Confirmed reviews ALL
« Okay but should be better »

Time for welcome drink was too short

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kiat Piah T., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Dickson Business - 01/12/2019 Confirmed reviews ALL
« Great location and comfortable stay »

The upgrade was thoughtful and appreciated. Staff was friendly. One suggestion to out towel hooks in the guest room would be helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dickson C., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Desi Business - 26/11/2019 Confirmed reviews ALL
« good »

good, its just the check in time that was too late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lie G., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

Amar Business - 25/11/2019 Confirmed reviews ALL
« MR »

Comfy. Great amenities. Will definitely stay there again when im in Busan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hassem N., We very much appreciate your comments regarding your stay at the ibis Ambassador Busan Haeundae. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Ambassador Busan Haeundae Hotel Front Office Manager Angela Jung

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