SO/ Sofitel Hua Hin Hotel 5 stars

We enjoyed the boutique experience of a smaller resort with all amenities located close by. We were very spoilt by the staff every moment of our stay and caressed by a spectacular sea breeze. We have a new favourite resort in Thailand.

Overall was good. Staff were friendly and helpful. There is mosquito in the room. I think this is because the stagnant water in the shower area. No dressing table The room is quite dark.

Firstly would like to say what amazing staff you have working for So Sofitel Hua Hin, such warm beautiful people. Our Villas were amazing and more than we expected, and the service and amenities were outstanding. I had booked this holiday for my husbands 60th birthday, and it didn’t disappoint.

Large room, Comfort bed, Clean room, Hospitality. Good services but i -1 score cause the bath. It's faultily, I can't drain the water from a bath. The bath button was damaged.

Comfy stay & very friendly and helpful staffs

+: rooms, facilities, staff -: food, beach access

Too many great facilities for kids and very nice services from hotel staffs.

Service is over expectation. Every staff is very helpful, great service-minded. Impressed since driving into the hotel.

Very good service, However breakfast times not enough table.

We do love the overall atmosphere at So Hua Hin. Flawless service and breakfast was our favorites

We really enjoyed the ambience of the hotel and the surroundings. The staff were generally friendly and helpful, although we didn’t think they were very helpful in supporting us to access our complimentary inclusions from our holiday package. Even though our package included water and soft drinks, we were still charged for these in the hotel restaurants when they were provided to us unrequested. We were surprised to discover later that we had been charged. This holiday cost us a lot of our savings and we spent an extra $1500 Australian on a 6 day stay, which included one excursion. Considering we received 2 meals per day with our package, this seems excessive. We were also pressured to pay for things we didn’t need, like the seafood buffet on our first night. We spent almost an hour getting the staff to remove the cost of so-called “complimentary “ cocktails from our bill at checkout. This difficulty was highlighted when we had a completely different experience in the Sofitel Sukhumvit, Bangkok. The staff were so wonderful they couldn’t do enough for us. They actually encouraged us to get all the inclusions in our package (like daily cocktails) and told us how to get the best value in local activities. We can’t recommend them highly enough. We have stayed in many other Sofitel hotels and have never experienced the kind of pressure to spend our hard earned money that we did at Hua Hin.

Thank you for the kindness for my daughter’s birthday message on the door room. It was an impressive surprise.

Every thing is perfect. This place is appropriate for family or couple, If I have change, I will come back it again. Moreover, I met some problem about the unpleasant smell of the bath room. Overall it’s okay.

Really enjoyed the stay, with the services being just as good as in the past. The hotel is very remote and I do feel that a free shuttle service should be offered to guests who would like to have some time away from the resort. There are no activities within walking distance of the hotel.

We have five people stay in 2 rooms, the room are big, clean, and well decorated. The scenery around the hotel is beautiful and have several activities. We enjoyed several activities and breakfast. We impressed with worm welcome.