ibis Pontianak City Center Hotel 3 stars

Customer review rating 4.5/5 1,806 reviews

ALLSAFE approved hotel

ibis Pontianak City Center
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+ 17 Services

Hotel extras

  • Located in the heart of city of Pontianak

  • ibis Pontianak offers a new standard in service, style and comfort.

  • Near the biggest shopping mall in town, corporate and government offices and residence.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SUPADIO AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • MassagePaying
  • Babysitting on request
Business services
  • 10 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Pontianak City Center

Jl Jendral Ahmad Yani No 81
West Kalimantan
78124 pontianak
indonesia

Tel: +625618107888

Fax: (+62)56/581155

Check-in from 14h00

Check out up to 12h00

  • By plane

    SUPADIO AIRPORT At 16.4km / 10.19 miles

  • By plane

    SUPADIO AIRPORT At 16.4km / 10.19 miles - Shuttle paying

GPS :-0.048951, 109.343749

Companies

  • BANK INDONESIA 4.1 km / 2.55 mi
  • BPJS KESEHATAN 2.7 km / 1.68 mi
  • BPK RI PROVINSI 4.4 km / 2.73 mi
  • BRI 4.6 km / 2.86 mi
  • DINAS KESEHATAN 2.0 km / 1.24 mi
  • DINAS PU 1.3 km / 0.81 mi
  • KANWIL DITJEN PAJAK 5.2 km / 3.23 mi
  • KEMENTRIAN AGAMA 4.1 km / 2.55 mi
  • OJK KALBAR 4.1 km / 2.55 mi
  • PLN WILAYAH 8.4 km / 5.22 mi
  • POLDA KALBAR 3.2 km / 1.99 mi
  • PT HM SAMPOERNA TBK 12.5 km / 7.77 mi
  • PT PERTAMINA 1.5 km / 0.93 mi
  • PT PGM 2.2 km / 1.37 mi
  • TANJUNGPURA UNIV 3.1 km / 1.93 mi
Companies

Your meetings and events

The meeting room features modern Audio Visual equipment, high speed WIFI connection and can be divided into several breakout rooms.

Room descriptions and layouts

10 

meeting rooms

From 1 to 540 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

ibis Pontianak offers 182 stylish and modern rooms with views of the city. Each room is equipped with the sweet bed concept, high speed WIFI connection, 32" LED TV, coffee and tea making facilities, safe deposit box and bathroom with shower. ibis Pontianak City Center provides water refill stations in each floor. moreover, hotel also substituted in room plastic bottles with refillable water jugs and provided drinking mugs

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Located at level 2, the cosy restaurant offers a variety of local, oriental and western menus.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN BAR

Non contractual photo

Our enjoyable lounge serves special local beverages, wine and finger food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Pontianak City Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,806 reviews

tripadvisor

TripAdvisor Rating 5.0/5

264 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great location

Customer review rating 4.5/5

A. Solo - 05/04/2021 Confirmed reviews ALL

fun and cool

Good location

Customer review rating 3.5/5

R.. D. Y. Business - 04/04/2021 Confirmed reviews ALL

Good location in central Pontianak but menu for breakfast is not ok very bad for accor class

Well Located

Customer review rating 4.0/5

Rizky Business - 04/04/2021 Confirmed reviews ALL

Well Located

Good stay

Customer review rating 4.5/5

S. M. Couples - 31/03/2021 Confirmed reviews ALL

Relaxing and enjoyable stay

Dear Mrs m. s., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Lovely hotel , very comfortable.

Customer review rating 5.0/5

C. Business - 31/03/2021 Confirmed reviews ALL

5 minute walk to mol, breakfas was really good. Would definetly stay again

Dear Mrs rekha c., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Great location

Customer review rating 5.0/5

Arief Business - 31/03/2021 Confirmed reviews ALL

My stay was extremely comfortable. A beautiful hotel surrounded by wonderful staff in a great location.

Dear Mr arief f., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Good stay

Customer review rating 4.5/5

M. Business - 30/03/2021 Confirmed reviews ALL

I am very satisfied with the perfect hotel service, if at all possible I will be given a discount on IBIS hotel rooms at any branch

Dear Mrs M., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

good stay and experience

Customer review rating 4.5/5

Aji Solo - 27/03/2021 Confirmed reviews ALL

stunning experience of stay with a good view of the city

Dear Mr ABDUL M., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

comfort room and very quiet

Customer review rating 4.0/5

Fathur Business - 17/03/2021 Confirmed reviews ALL

a very pleasant experience staying at iBis Pontianak, the room was very comfortable and very quiet staying here

Dear Mr ACHMAD F., Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager

Unforgettable Journey

Customer review rating 5.0/5

Radhi Friends - 15/03/2021 Confirmed reviews ALL

Really love the ambience of this hotel... never been so much relax to stay at hotel. Only at ibis

Dear Mr RADHI H., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Pontianak, Kalimatan Barat

Customer review rating 5.0/5

Agoeng H. I. Friends - 13/03/2021 Confirmed reviews ALL

the place is comfortable and quiet

Dear Mr AGOENG HARTANTO I., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager
Customer review rating 4.5/5

Teguh Business - 13/03/2021 Confirmed reviews ALL

i'm happy

Dear Mr TEGUH, We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

It was a good stay

Customer review rating 4.0/5

Zakky H. A. Solo - 09/03/2021 Confirmed reviews ALL

Overall, I enjoyed my stay there in ibis Pontianak City Center. I stayed there for 4 nights and I think I received great services from the staffs. The staffs were friendly and helpful (even helped me with COVID-19 test prior to my departure). Also it's a new experience for me staying in a hotel room with bolsters. The housekeeping did the job very well, I liked seeing my room clean and well-organized. Finding my room comfortable after a long day outside was the best feeling. One thing that needs improvement was the breakfast. That was actually nice to have breakfast, but sometimes the options were too limited. I didn't have a choice of what I will be taking, also I think it's great if the restaurant includes local delicacies from Pontianak. The food were tasty, but there's a kind of food that I didn't quite enjoy. It was the waffle, the dough was too thick (I think it has less eggs). I liked the porridge, it was great! Keep up the good works. I think I will still consider staying at ibis Pontianak City Center if I have another chance visiting the city again.

DearMr ZAKKY HIRZA A., Warmest greeting from Ibis Pontianak City Center, First of all, we would like to thank you very much for staying with us on your visit to Pontianak. Thank you for sharing your nice review about your recent stay at our beloved property, Ibis Pontianak City Center. It such a good thing to get nice feedback from you. We hope you really enjoyed your stay with us. We will always keep our commitment to satisfy every guest by improving our service and facilities. We are always waiting other chances to serve you much better on your next stay at Ibis Pontianak City Center. Our team will always be ready to give you more enjoyable stay. Thank you and Have a good day! Best Regards, Adelina Front Office Manager

Good stay

Customer review rating 4.0/5

D. Solo - 06/03/2021 Confirmed reviews ALL

Totally perfect

Dear Mr KUSUMA D., Warmest greeting from Ibis Pontianak City Center, I was extremely happy to read that your stay was so enjoyable with us that it prompted you to write this very kind and praising review on Trust You. I was delighted to note that you liked the services provided by our staff. It is certainly a great reward to read such praising feedback from a valued guest, and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Adelina Front Office Manager

Very Good Stay

Customer review rating 5.0/5

Ipung R. H. Couples - 05/03/2021 Confirmed reviews ALL

Comfortable

Dear Mr IPUNG RESTU h., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Lokasi strategis dan fasilitas yg nyaman

Customer review rating 4.5/5

Erwin Y. W. Solo - 05/03/2021 Confirmed reviews ALL

Good experience with all facility

Dear Mr ERWIN W., Warmest greeting from Ibis Pontianak City Center, Thank you so much for your kind comments about your stay at our lovely hotel, Ibis Pontianak City Center. It is so pleased to know that you had fun with our comfort room and the lovely place. Your nice review was taken as a reward for all of our staff. We will always keep improving our service and facilities in order to satisfy every valuable guest. We are looking forward to welcome you back to our hotel in the near future. We are always ready to give you more interesting experience at our hotel. Kindest Regards, Adelina Front Office Manager

Good Hospitality, lokasi startegis, menginap menyenangkan

Customer review rating 4.5/5

Hani Business - 04/03/2021 Confirmed reviews ALL

Datang disambut greeter check suhu badan and washing hand. Check in earlier with receptionist yang cantik, sopan dan ramah. Room 1028 with a good window' view, masjid Raya Mujahidin. Have a lunch and dinner, ordered by room services, Ade, Imam and other nice man. breakfast at 2nd floor, great waitress and chefs. Check out. Thank you IBIS Pontianak. Bussnisse hotel, eco-hotel, family hotel, almost complete.... Semoga semakin baik dan terbaik selalu... ❤think action campaign

Dear Mrs HANITA O., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Good Stay

Customer review rating 5.0/5

Gita Families - 28/02/2021 Confirmed reviews ALL

For family or to vacation this place is very nice

Dear Mrs KOMANG AYU TRIANA ANGGITA D., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Good stay

Customer review rating 4.5/5

Wirawan Solo - 27/02/2021 Confirmed reviews ALL

Overall a very pleasant stay, got what is expected from the hotel

Dear Mr WIRAWAN S., We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Front Office Manager

Good stay

Customer review rating 4.0/5

Abdullah A. A. Friends - 23/02/2021 Confirmed reviews ALL

Satisfied with the facilities as well as the services, but I have one thing that bothers me which is the shower gel. It is not foamy so I dont feel quite well cleaned after took a bath.

Dear Mr Abdullah Aziz A. We very much appreciate your comments regarding your stay at the ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adelina Simatupang Front Office Manager

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