ibis Osasco Hotel 3 stars

Customer review rating 4.3/5 3,283 reviews

ALLSAFE approved hotel

ibis Osasco
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+ 17 Services

Hotel extras

  • A 6-minute drive to Osasco Bus Terminal

  • 7-minutes drive to Castelo Branco Highway

  • 25-minutes drive to São Paulo Airport - Congonhas

  • Get to know and enjoy our restaurant.

  • A 10-minute walk from downtown Osasco

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Osasco

Avenida Dos Autonomistas 2435
06194 050 osasco
brazil

Tel: +551128137200

Fax: (+55)11/28137200

Check-in from 12h00

Check out up to 12h00

  • TERMINAL RODOVIARIO : 

  • By plane

    GUARULHOS At 42km / 26 miles

  • By train

    ESTACAO DE OSASCO At 1km / 0 miles

GPS :-23.537935, -46.776812

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 1 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Offering innovative and varied cuisine to satisfy all your cravings for something sweet, savory...or both!

LOUNGE

The bar is a friendly place to get together at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Osasco

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,283 reviews

TripAdvisor Rating 4.0/5

134 reviews

good

Customer review rating 3.5/5

Renata Business - 08/06/2021 Confirmed reviews ALL

it was good but should offer service room and have some drinks available at frigobar.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diego Mota
Customer review rating 4.5/5

G., L. Solo - 26/05/2021 Confirmed reviews ALL

Simple but the best place! Extremely clean, employees very friendly and polite. The restaurant could be better but the food was well prepared.

Well located and clean.

Customer review rating 2.5/5

Jo H. Solo - 25/03/2021 Confirmed reviews ALL

I consider the location very good witch was one of the reasons of my choice, the room was clean and pleasant, the personal friendly but extremely overwhelming, with covid police, too much lack of sense, and what is that to take breakfast to the room, coffee is cold by the time you get to the room, and in absolutely nothing make me feel safer, it actually made me more concerned about it. If I`m in a fever for any reason but covid, will the hotel denial my entrance? Is it discrimination? Is it fear? What is worst? I felt disrespected as a human been.

Dear Mr.Joarez, Thank you for taking the time to tell us about your experience at the ibis Osasco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Mr. Joarez, you are not a threat, but about Covid, we 'll continue to take all measures imposed by the World Health Organization, and Federal Government in our country, these measures are applied to all guests, without exceptions. At Ibis, we strive to provide a superior service experience with safe for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns Sincerely, Diego Mota

Well located.

Customer review rating 4.0/5

Gutenberg Families - 31/12/2020 Confirmed reviews ALL

Difficult to be attended due to slow people on the front desk.

Nice stay, but inadequate internet access for working travelers

Customer review rating 3.5/5

Lucas Business - 14/12/2020 Confirmed reviews ALL

Some tips on how to improve: - Internet access was BAD. As in, I could not get work done properly. It's like the whole hotel is sharing a connection that is not nearly fast enough. Of all things to save money on, this is definitely not it. - omnidirectional lampshades, at eye level, are not a good fit as a work light above a desk. Bed, linen, towels, cleanliness, and service were all good. Breakfast really nice as well.

Hi, Lucas We very much appreciate your comments about your stay at our hotel. Thanks for the tips, unfortunately when you were with us external problems affected the connection, we are sorry for that and still working on it. Thank you again for sharing your experience, and we hope your next visit will be as better as the previous one. Sincerely, Diego Mota Guest Experience Supervisor

Boa estadia

Customer review rating 5.0/5

Stephany Couples - 29/11/2020 Confirmed reviews ALL

Amamos a estadia, com certeza voltaremos!

Well locate! Nice "'atmosphere"! Clean and well maintained.

Customer review rating 4.5/5

Anonymous Families - 17/11/2020 Confirmed reviews ALL

Well locate! Nice "'atmosphere"! Clean and well maintained.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diego Mota

Well located

Customer review rating 4.0/5

Anonymous Solo - 15/11/2020 Confirmed reviews ALL

Everything was ok! The breakfast was good!

Dear Lidiat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. At Ibis Hotels we don't have hand towels included in our services, but if you need more towels or extra toilet paper, you can request at the front office. Sincerely, Diego Mota

Wifi is bad really bad

Customer review rating 1.5/5

Rafael S. Business - 02/10/2020 Confirmed reviews ALL

We dont a wifi connection simple. Please update your quality of service because I will neer stay there.

Hello Mr. Rafael, Thank you for taking the time to tell us about your experience at the ibis Osasco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will spare no effort to optimize the aspect mentioned by you. About the internet service, we discovered that in the last period that you were with us, there was an instability in the signal, a diagnosis that was passed by the company providing the service, which has already been reestablished. We even thank you for the feedback, because together with others who mentioned the unstable connection, we could identify something wrong in the service offered, something that is not frequent, complaints about our WI FI. Again I thank you, Best regards, Diego Mota Guest Experience Supervisor At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Central

Customer review rating 5.0/5

Rog Business - 23/09/2020 Confirmed reviews ALL

Excelente

Olá, Sr. Rogerio Agradeço muito pelos comentários sobre sua hospedagem no Ibis Osasco. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve no Ibis Osasco. Atenciosamente, Diego Mota Supervisor de Guest Experience

Great experience of care, attention and partnership.

TripAdvisor rating 5.0/5

Journey29668533495 Business - 30/06/2019 TripAdvisor review

Last week I stayed at this hotel and all attendants were so careful with needs as I can only say I felt like family. I had a health problem and lost my cell phone at the same time... and, at the end, all people were involved to help me and everything was solved. Thank you all!

A very good hotel

TripAdvisor rating 4.0/5

Konstantinos_PF Business - 29/04/2019 TripAdvisor review

The hotel is good, value for money is really great, and it is well-located. The staff is very kind and the breakfast buffet is very satisfactory. I cannot think of any negative aspects to point out apart from the fact that sometimes the wifi didn't work in the room.

No coments

TripAdvisor rating 4.0/5

Fearless47842677569 Business - 21/11/2018 TripAdvisor review

The travel the are excelent. My room, the are cleanliness. I don't used any services. I recomendaded Ibis Osasco and will probabily in my next travel be back to stay. I think they should consider the points of this type of hosting in the loyalty program.

Excellent

TripAdvisor rating 5.0/5

miguelsB7601EE Friends getaway - 24/05/2018 TripAdvisor review

Great bedroom and good attendance of the receptionists. Near to malls, trains access and markets too. But I couldn't pay in installments with credit card as I said on the website and the restaurants don't stay opened to late.

Dear Miguel, Thank you for your review. We are glad to know that you enjoyed your stay at ibis Osasco. It is possible to pay in installments with credit card if you book and pay on the website. Next time, if you have any difficult booking our hotel, our reservation staff will be glad to help you. Hope to see you soon. Best regards, Catarina Carbonari Subgerente ibis Osasco

Fair Price

TripAdvisor rating 4.0/5

Marcelo1965 Business - 20/03/2017 TripAdvisor review

Located in a good intersection, if you want to stay near Barueri or either S'ao Paulo, you find the place. Fair price and brand new hotel (new design). People at the front desk are very kind and can support and solve all your problems. Liked.

Hi Marcelo! Thank you for taking time to write about us! We are really glad you liked your stay at ibis Osasco! Hope to see you soon! ibis Osasco Team.

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