Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

4.5/5 874 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

The inspiring surroundings of Sofitel Luang Prabang make it an idyllic setting for corporate events and meetings. Where better to clear your mind of all interferences and focus on the task at hand than this haven of peace and tranquility?Our boardroom and lounge, Kaipen, is thoughtfully designed and can accommodate up to 70 people.For larger events and family celebrations, the Garden hosts around 200 people. Sofitel's impeccable service and savoir faire make your wedding, gala or sophisticated dinner party an event to remember forever.

Sofitel Luang Prabang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KAIPEN 76 m2 3 m 80 40 50 50 50
THE GARDEN 120 m2 0 m 0 0 0 0 100
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 ALL Rating 963 reviews

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 874 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 13/01/2020 TripAdvisor review
« A place of tranquility to start 2020 »

Our three day stay at the Sofitel Luang Prabang was a perfect getaway to start 2020. Lovely and tranquil place with friendly and helpful staff. Love the old architectures. Food was excellent. My wife and I were so lucky to meet a Cambodian compatriot there, Vuth, who was super friendly and helpful during our stay. See you again soon.

Fumii Couples - 07/01/2020 Confirmed reviews ALL
« Comfotable and relux »

All of the stuff are so kind and wonderful hospitality. We had a yummy breakfast and stayed a great room and had a wonderful time. The location is a little bid far from the city but we like this location. We are so satisfied with this staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Fumi, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Ssugihara Families - 05/01/2020 Confirmed reviews ALL

Great front office, great food, great bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. STEWART, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us specially for mentioning the front office team, food and our bed. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Family - 01/01/2020 TripAdvisor review
« 4 days in Luang Prabang »

Very close (walking distance) from Luang Prabang Main Street and all the must to see of the town, the Sofitel is very peaceful, with all you can expect as far as amenities and services are concerned. Rooms are particularly cosy. Special mention to the team members, always ready to help and assist. Spa is also very good. Tour desk was very helpful, too. Mail exchanges very fluids, which is sometimes not the case with some Sofitel. Plat (now Diamond) level recognition was excellent with upgrading , even in an hotel fully booked. The only weak point is maybe breakfast that could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. daddylecool, Hope you had an amazing and memorable 4 days with us. Many thanks for sharing your experience and well noted in improving our breakfast as we are making it as a goal this 2020 to be the best breakfast venue in town. Thank you very much! Best regards, Jed & Team

Mei Couples - 28/12/2019 Confirmed reviews ALL
« Ms »

It is a great hideaway in a peaceful city. The crew are staff are super friendly and caring. The food and cooking was impeccable. Lovely moments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Elaine, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. We'll take note on the your feedback as we strive to continuously improve our products and services in the hotel. If you wish to give us more details, feel free to drop us an email. Thank you very much! Best regards, Jed O'Connor H9…

Jella Families - 26/12/2019 Confirmed reviews ALL
« Great hospitality experience in a fantastic property and great staff »

Fantastic food, nice cooking class session. Great property, nice garden. Improvements in airconditioning and lighting experience in the room can be better. Also lot of smoke from neighbours ( due to local cooking habbit) which rusult in hazardous airquality specially in morning and evening. With only an outdoor restaurant this is not good for asmastic people and you g childern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jella, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. We'll take note on your comments for improvement. If you like to share more. Please don't hesitate to drop us an email. Thank you very much! Best regards, Jed O'Connor H9…

Catherine M. E. Couples - 24/12/2019 Confirmed reviews ALL
« A wonderful stay »

We enjoyed a short stay in this wonderful setting, extremely nice and kind staff. The room was amazing, huge and so well designed. We received with generosity a late check out that allowed us to enjoy our last day in Luang Prabang fully and peacefully.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Catherine, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Anonymous Families - 18/12/2019 Confirmed reviews ALL
« Lovely hotel but some weird inconsistencies »

The Sofitel is a lovely hotel with beautiful rooms, but there are too many odd elements to the stay. First the open air restaurant is freezing at breakfast time, and the heaters do not help enough. We had to wear puffer jackets to eat breakfast. The breakfast also is odd - part buffet part service, but very inconsistent service at that. You had to try and grab someone for service, and even then, they then disappeared. all in all the breakfast experience needs to be improved, there is a very limited range, they run out of things and the service is patchy at best. I ate dinner one night at the restaurant as well, and again, it was very cold. The food was very good and the service better, but I was the only diner. I also found the room cleaning service a bit odd - i would return to my room at 1 or 2 and the room was not cleaned yet. They seemed to clean in the afternoon only. Also the back door - to go to the old city - is locked all day and only open at night, so to walk to town you have to walk the long way around via the front reception, which is a bit disappointing. All in all, an odd experience.

Charlie J. Solo - 17/12/2019 Confirmed reviews ALL
« Beautiful and relaxing »

Love the rooms and the setting of the property. The staff were very pleasant and attentive. My only suggestion would be to perhaps be less aggressive when collecting signatures for checks like at the poolside. Overall, I very much enjoyed my stay! Thank you Over

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. We'll noted about signing the bill and for the departure experience. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Anonymous Couples - 13/12/2019 Confirmed reviews ALL
« Nice hotel »

Everything is perfect, hotel, room, staffs except food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. APHIRADEE, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. Well noted on areas for improvement. We'll make sure to make it better the next time you visit Best regards, Jed O'Connor H9…

Anonymous Couples - 08/12/2019 Confirmed reviews ALL
« Relaxing getaway in Luang Prabang »

Overall our experience was very good. We especially loved the pool area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Marisa, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and well noted on areas for improvement. Our staff is continuously doing english sessions provided by the hotel as the education system in Laos is not as good compared to other Southeast Asian countries you've been. I sincerely apologize if there were miscommunication during your stay. However, we are still looking forward to welcome you back in Luang Prabang and in our hotel. Best regards, Jed O'Connor H9…

Richard B. Solo - 07/12/2019 Confirmed reviews ALL
« Superb hotel. Lovely staff. Couldn’t do more to make me feel welcome back. »

Very welcoming. Remembered I’d stayed before. Rooms beautiful. Great to have some time to actually relax in the gardens which are stunning. A real oasis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Xxxxxx Solo - 03/12/2019 Confirmed reviews ALL
« Great! »

Excellent stay. Thanks a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Jirapat M. Families - 02/12/2019 Confirmed reviews ALL
« Nice staff and great stay »

Staffs at Sofitel was nice. I have a great experience to stay at Sofitel Luang Phrabang. The ambience is really nice, room is clean and well design. Good facilities and love them all. Food is testy and well prepared.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jirapat, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Anonymous Families - 27/11/2019 Confirmed reviews ALL
« A most enjoyable and relaxing experience. »

We had a very pleasant stay. Lovely accommodation, beautiful pool and garden vistas. Staff were all so kind, friendly and eager to please Thank you for a fine time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jed O'Connor H9…

Chloe Friends - 26/11/2019 Confirmed reviews ALL
« Wonderful Trip! Great Hotel! Excellent Service! Friendly Staff! »

We had a great time at the Hotel. Truly relaxing experience. The staff were very friendly and working on all details to make it a nice stay for us. We also enjoyed spending time with the resident rabbits Mano & Mino.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mano and Mino will surely be excited to see you again! Sincerely, Best regards, Jed O'Connor H9…

Dave A. Friends - 26/11/2019 Confirmed reviews ALL
« Very enjoyable »

A great experience, a special hotel with very friendly and capable staff always more than willing to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dave, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. We'll take note the areas for improvement as we continuously improve our products and services in the hotel. Best regards, Jed O'Connor H9…

Anonymous Couples - 25/11/2019 Confirmed reviews ALL
« Fantastic »

Nice staff and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Anonymous Couples - 19/11/2019 Confirmed reviews ALL
« The staff and facilities are wonderful. »

We enjoyed our interactions with all of the staff. We had the Laos Massage and would describe it as the best massage we’ve ever had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your spa treatment at our Le Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in Luang Prabang. Sincerely, Jed & Team

Ernest Couples - 19/11/2019 Confirmed reviews ALL
« delighted with the spacious rooms/gardens and very large pool »

we have excellent memories of the service at the Governors Grill particularly by a very excellent staff member called Mr. Nou. at reception we were impressed by the always smiling hardworking Miss. Nalin. the Concierge made every effort to make our requests come true. the Laundry once we asked for some ironing came with an outregeous bill but we had the apologies of the management Moo-Yen and Chin Pitak Norathepkitti who compensated us differently. They also apologized for one of their staff having chased us when the luggage was already in the car asking for the return of $5 worth of slippers which we inadvertently had packed, embarrassing moment after we had just tipped generously a number of staff. the management upon our second visit to the hotel apologised and made amends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Its is our greatest pleasure that you accepted our amendments during your first stay with us. We truly appreciate that you enjoyed your stay and will definitely share this with Mr. Nou, Ms. Nalin and the whole team of Sofitel Luang Prabang. We are looking forward for your return! Sincerely, Jed & team

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