Hotel - Sofitel Luang Prabang
Sofitel Hotel Sofitel Hotel

Sofitel Luang Prabang Hotel

4.5/5 877 reviews
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37 photos
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 22 Services
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Sofitel Luang Prabang Hotel

French luxury and local cuisine in the world's most exciting city

Sofitel Luang Prabang, originally built as a French Governor's residence in 1900s, located in a quiet residential quarter and protected as a UNESCO World Heritage Site. The luxury all-suites hotel offers 25 suites with five-meter-high ceiling, private garden and a pool or gazebo with oversized bathtub. Guests are invited to discover the warm hospitality of Laos and French 'Art de Recevoir' in an enchanting setting with botanical garden, amethyst-tiled pool and a tented restaurant.

Embrace local culture as you explore a city that seems untouched by the passage of time. Once referred to as 'the Refuge of the Last Dreamers', Luang Prabang is a colourful patchwork of villages, temples and cultures. Sofitel Luang Prabang is part of the exclusive MyResorts program that provides rewarding resort experiences for Le Club AccorHotels members.

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Hotel extras
  • Lao cooking classes. Prepare a 4-course meal with our talented chef.
  • Private garden in all suites with outdoor bathtub or pool.
  • Heightened relaxation. Revive 5 senses with invigorating blind massage
  • Enjoy all day drinks and evening free flow with MyResorts program.
  • Discover all day benefits for children with MyKids program

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

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Sofitel Luang Prabang

Ban Mano
0600
luang prabang
democratic republic lao

Tel: (+856)71/260777
Fax: (+856)71/260776
Check-in from 14h00
Check out up to 12h00
Access and transport
  • SOFITEL LUANG PRABANG : 
  • LUANG PRABANG INTL At 5km / 3.11 miles

GPS : 19.881499, 102.135347

Your meetings and events

The inspiring surroundings of Sofitel Luang Prabang make it an idyllic setting for corporate events and meetings. Where better to clear your mind of all interferences and focus on the task at hand than this haven of peace and tranquility?Our boardroom and lounge, Kaipen, is thoughtfully designed and can accommodate up to 70 people.For larger events and family celebrations, the Garden hosts around 200 people. Sofitel's impeccable service and savoir faire make your wedding, gala or sophisticated dinner party an event to remember forever.

Sofitel Luang Prabang Meeting Room
3 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KAIPEN 76 m2 3 m 80 40 50 50 50
THE GARDEN 120 m2 0 m 0 0 0 0 100
Unsure of the capacity needed for your event? Use the space calculator
This hotel is not suitable for your event? Look for another hotel
Metric converter
General equipment
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

6 photos
Garden Suite, 1 King Size Bed

Garden Suite, 1 King Size Bed

The spacious Superior Garden Suite with a King bed is 55 m² (592 sq.ft.), exquisitely decorated with Lao silk and artifacts, opens into a garden with outdoor gazebo and bathtub. Bathrooms offer rain shower, indoor bathtub, and dressing area.

Garden Suite, 2 Single Size Beds

Garden Suite, 2 Single Size Beds

The Garden Suite with 2 Twin beds is 45 m² (484 sq.ft.), exquisitely decorated with Lao silk and artifacts, opens into a garden with outdoor gazebo and bathtub. Bathrooms offer rain shower, indoor bathtub, and dressing area.

Heritage Suite, 1 King Size Bed

Heritage Suite, 1 King Size Bed

Impressively spacious, the Heritage Suite is 70 m² (754 sq.ft.) featuring high ceilings, Lao silk and artifacts decoration, opens into a garden with outdoor gazebo and bathtub. Bathroom offers rain shower, bathtub, and dressing area.

Pool Villa, 1 King Size Bed

Pool Villa, 1 King Size Bed

The Pool Villa with a King bed is 55 m² (592 sq.ft.), decorated with Lao silk and artifacts, opens into a garden with private plunge pool to relax in your own space. Bathrooms offer rain shower, indoor bathtub, and dressing area.

Signature Governor's Residence, 1 King Size Bed

Signature Governor's Residence, 1 King Size Bed

Signature Governor's Residence is 120 m² (1,300 sq.ft.) with 1 King bed and 1 Queen bed. Distinctive and grand, features high ceilings, generous sitting and dressing areas, expansive garden with outdoor gazebo and bathtub.

  • 25 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
Room Bathroom Security Room service
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

GOVERNOR'S GRILLType of cuisine: Type of cuisine: International

GOVERNOR'S GRILL Restaurant
Lunch
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  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOVERNOR'S GRILLType of cuisine: Type of cuisine: International

Gourmet cuisine reaches new heights in the skillful hands of our world-class chefs who prepare sensational dishes worthy of this superb verdant setting. Enjoy local buffalo meat specialties, cooked to perfection on the grill, and decadent patisseries.

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GOVERNOR'S GRILL

GOVERNOR'S GRILL Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOVERNOR'S GRILL

Borrow a book from an extensive library and snuggle up by the fireplace with a glass of vintage wine. Or sink into a wicker armchair with a tall refreshing cocktail and some tempting snacks in the garden as the sun fades into the misty horizon.

See all our restaurants and bars
4.7/5 ALL Rating 964 reviews

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 877 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Rene Couples - 13/01/2020 Confirmed reviews ALL
« Beautiful estate but service needs improvement »

beautiful peaceful place for vacation. food is good at Government Grill. Service at the restaurant is excellent. Staff are very friendly and they try to help in every way. However, we had the following incidents and would be better to address for improvements: 1. We had massages but the room was very noisy as there was a wedding next door. it was very very noisy. though we were offered to have the massage at our room but was told there would be no massage bed to be set up. I believe there should always be a back up plan for similar case, so guests satisfaction would not be affected. 2. WiFi was not working at all on our last night and next morning. there was no back up plan for it. Resort should always have back up plan and quick fix for technology. 3. Our room was clean but cleaning staff should pay more attention to detail. carpet was left to be flipped in our room after cleaning, our bathroom sink area was not cleaned completely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We felt so bad that you had inconveniences during your stay with us. We will seriously take note of everything that needs improvement so we could serve you better next time. Our WIFI provider had some technical problems during your stay and has affected not only our hotel but other places they are servicing too. We do apologize for that. Thank you for this review, and we are looking forward in welcoming you back in our hotel soon. Best regards, Jed O'Connor H9…

Couples - 13/01/2020 TripAdvisor review
« A place of tranquility to start 2020 »

Our three day stay at the Sofitel Luang Prabang was a perfect getaway to start 2020. Lovely and tranquil place with friendly and helpful staff. Love the old architectures. Food was excellent. My wife and I were so lucky to meet a Cambodian compatriot there, Vuth, who was super friendly and helpful during our stay. See you again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DayTrip53158015379, We truly appreciate your feedback regarding your stay and that you found us as a perfect getaway to start 2020. We're glad that we made your stay memorable and surely Mr. Vuth was very happy to meet you. Thank you very much and looking forward in welcoming you back soon. Best regards, Jed & Team

Fumii Couples - 07/01/2020 Confirmed reviews ALL
« Comfotable and relux »

All of the stuff are so kind and wonderful hospitality. We had a yummy breakfast and stayed a great room and had a wonderful time. The location is a little bid far from the city but we like this location. We are so satisfied with this staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Fumi, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Ssugihara Families - 05/01/2020 Confirmed reviews ALL

Great front office, great food, great bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. STEWART, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us specially for mentioning the front office team, food and our bed. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Family - 01/01/2020 TripAdvisor review
« 4 days in Luang Prabang »

Very close (walking distance) from Luang Prabang Main Street and all the must to see of the town, the Sofitel is very peaceful, with all you can expect as far as amenities and services are concerned. Rooms are particularly cosy. Special mention to the team members, always ready to help and assist. Spa is also very good. Tour desk was very helpful, too. Mail exchanges very fluids, which is sometimes not the case with some Sofitel. Plat (now Diamond) level recognition was excellent with upgrading , even in an hotel fully booked. The only weak point is maybe breakfast that could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. daddylecool, Hope you had an amazing and memorable 4 days with us. Many thanks for sharing your experience and well noted in improving our breakfast as we are making it as a goal this 2020 to be the best breakfast venue in town. Thank you very much! Best regards, Jed & Team

Mei Couples - 28/12/2019 Confirmed reviews ALL
« Ms »

It is a great hideaway in a peaceful city. The crew are staff are super friendly and caring. The food and cooking was impeccable. Lovely moments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Elaine, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. We'll take note on the your feedback as we strive to continuously improve our products and services in the hotel. If you wish to give us more details, feel free to drop us an email. Thank you very much! Best regards, Jed O'Connor H9…

Jella Families - 26/12/2019 Confirmed reviews ALL
« Great hospitality experience in a fantastic property and great staff »

Fantastic food, nice cooking class session. Great property, nice garden. Improvements in airconditioning and lighting experience in the room can be better. Also lot of smoke from neighbours ( due to local cooking habbit) which rusult in hazardous airquality specially in morning and evening. With only an outdoor restaurant this is not good for asmastic people and you g childern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jella, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. We'll take note on your comments for improvement. If you like to share more. Please don't hesitate to drop us an email. Thank you very much! Best regards, Jed O'Connor H9…

Catherine M. E. Couples - 24/12/2019 Confirmed reviews ALL
« A wonderful stay »

We enjoyed a short stay in this wonderful setting, extremely nice and kind staff. The room was amazing, huge and so well designed. We received with generosity a late check out that allowed us to enjoy our last day in Luang Prabang fully and peacefully.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Catherine, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Anonymous Families - 18/12/2019 Confirmed reviews ALL
« Lovely hotel but some weird inconsistencies »

The Sofitel is a lovely hotel with beautiful rooms, but there are too many odd elements to the stay. First the open air restaurant is freezing at breakfast time, and the heaters do not help enough. We had to wear puffer jackets to eat breakfast. The breakfast also is odd - part buffet part service, but very inconsistent service at that. You had to try and grab someone for service, and even then, they then disappeared. all in all the breakfast experience needs to be improved, there is a very limited range, they run out of things and the service is patchy at best. I ate dinner one night at the restaurant as well, and again, it was very cold. The food was very good and the service better, but I was the only diner. I also found the room cleaning service a bit odd - i would return to my room at 1 or 2 and the room was not cleaned yet. They seemed to clean in the afternoon only. Also the back door - to go to the old city - is locked all day and only open at night, so to walk to town you have to walk the long way around via the front reception, which is a bit disappointing. All in all, an odd experience.

Charlie J. Solo - 17/12/2019 Confirmed reviews ALL
« Beautiful and relaxing »

Love the rooms and the setting of the property. The staff were very pleasant and attentive. My only suggestion would be to perhaps be less aggressive when collecting signatures for checks like at the poolside. Overall, I very much enjoyed my stay! Thank you Over

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. We'll noted about signing the bill and for the departure experience. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Anonymous Couples - 13/12/2019 Confirmed reviews ALL
« Nice hotel »

Everything is perfect, hotel, room, staffs except food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. APHIRADEE, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. Well noted on areas for improvement. We'll make sure to make it better the next time you visit Best regards, Jed O'Connor H9…

Anonymous Couples - 08/12/2019 Confirmed reviews ALL
« Relaxing getaway in Luang Prabang »

Overall our experience was very good. We especially loved the pool area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Marisa, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and well noted on areas for improvement. Our staff is continuously doing english sessions provided by the hotel as the education system in Laos is not as good compared to other Southeast Asian countries you've been. I sincerely apologize if there were miscommunication during your stay. However, we are still looking forward to welcome you back in Luang Prabang and in our hotel. Best regards, Jed O'Connor H9…

Richard B. Solo - 07/12/2019 Confirmed reviews ALL
« Superb hotel. Lovely staff. Couldn’t do more to make me feel welcome back. »

Very welcoming. Remembered I’d stayed before. Rooms beautiful. Great to have some time to actually relax in the gardens which are stunning. A real oasis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Xxxxxx Solo - 03/12/2019 Confirmed reviews ALL
« Great! »

Excellent stay. Thanks a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Jirapat M. Families - 02/12/2019 Confirmed reviews ALL
« Nice staff and great stay »

Staffs at Sofitel was nice. I have a great experience to stay at Sofitel Luang Phrabang. The ambience is really nice, room is clean and well design. Good facilities and love them all. Food is testy and well prepared.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Jirapat, We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Anonymous Families - 27/11/2019 Confirmed reviews ALL
« A most enjoyable and relaxing experience. »

We had a very pleasant stay. Lovely accommodation, beautiful pool and garden vistas. Staff were all so kind, friendly and eager to please Thank you for a fine time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jed O'Connor H9…

Chloe Friends - 26/11/2019 Confirmed reviews ALL
« Wonderful Trip! Great Hotel! Excellent Service! Friendly Staff! »

We had a great time at the Hotel. Truly relaxing experience. The staff were very friendly and working on all details to make it a nice stay for us. We also enjoyed spending time with the resident rabbits Mano & Mino.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mano and Mino will surely be excited to see you again! Sincerely, Best regards, Jed O'Connor H9…

Dave A. Friends - 26/11/2019 Confirmed reviews ALL
« Very enjoyable »

A great experience, a special hotel with very friendly and capable staff always more than willing to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dave, Thank you for the awesome review of our hotel! We are sincerely glad that you enjoyed your stay and hope to see you again very soon. We'll take note the areas for improvement as we continuously improve our products and services in the hotel. Best regards, Jed O'Connor H9…

Anonymous Couples - 25/11/2019 Confirmed reviews ALL
« Fantastic »

Nice staff and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., We sincerely appreciate your comments regarding your stay at the Sofitel Luang Prabang. We're very happy that you enjoyed your stay and for sharing your experience with us. I will share your comments with the team as we strive for continuous improvement in our products and services. Thank you again for this magnifique review, and we are looking forward in welcoming you back in our hotel soon. #LiveTheFrenchWay Best regards, Jed O'Connor H9…

Anonymous Couples - 19/11/2019 Confirmed reviews ALL
« The staff and facilities are wonderful. »

We enjoyed our interactions with all of the staff. We had the Laos Massage and would describe it as the best massage we’ve ever had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your spa treatment at our Le Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in Luang Prabang. Sincerely, Jed & Team

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