Sofitel Luang Prabang

Sofitel Luang Prabang 5 stars

Customer review rating (ALL Rating) 4.7/5 58 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Prepare a 4-course meal with our talented chef

  • Private garden in all suites with outdoor bathtub or pool

  • Relax & Revive your 5 Senses with invigorating blind massage

  • All day drinks and evening free flow with MyResorts program

  • Discover all day benefits for children with MyKids program

Hotel location

Sofitel Luang Prabang

Ban Mano
0600 LUANG PRABANG
Lao people's democratic republic

Telephone +856 71 260 777

Fax +856 71 260 776

Contact email

  • SOFITEL LUANG PRABANG: 

  • By plane

    LUANG PRABANG INTL At 5km / 3.11 miles

GPS:19.881499, 102.135347

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOVERNOR'S GRILL

Gourmet cuisine reaches new heights in the skillful hands of our world-class chefs who prepare sensational dishes worthy of this superb verdant setting. Enjoy local buffalo meat specialties, cooked to perfection on the grill, and decadent patisseries.

Your meetings and events

The inspiring surroundings of Sofitel Luang Prabang make it an idyllic setting for corporate events and meetings. Where better to clear your mind of all interferences and focus on the task at hand than this haven of peace and tranquility? Our boardroom and lounge, Kaipen, is thoughtfully designed and can accommodate up to 70 people. For larger events and family celebrations, the Garden hosts around 200 people. Sofitel's impeccable service and savoir faire make your wedding, gala or sophisticated dinner party an event to remember forever.

Room descriptions and layouts

3 

meeting rooms

From 1 to 120 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Each clay-roofed suite is a shrine to wellbeing with towering ceilings and elegantly crafted furnishings. Contemplate misty Lao skies from a private garden, oversized outdoor bathtub or private pool.

Our guest reviews

Our guest reviews for
Sofitel Luang Prabang

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  58 reviews

TripAdvisor Rating  4.5/5  946 reviews

Certificate of excellence 2022

Perfect quiet place to relax

Customer review rating 4.0/5

Corinne J. Families - Confirmed reviews ALL

Super well located, not far from downtown (5 minutes by bikes that the hotel procure for free). Beautiful garden. The service is outstanding. We really appreciated the handicraft activities offered during Pimai.

Dear Corinne J., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Ms.Phoukky and team looking forward to see you and family again .We hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Good stay and service

Customer review rating 4.5/5

Ms. D. V. Couples - Confirmed reviews ALL

The best place to stay all day and night during Lao New Year, when the weather was extremely hot!

Dear Daraphone V., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Beautiful hotel, amazing bed!

Customer review rating 4.0/5

Marie Couples - Confirmed reviews ALL

This is not our first time at the Sofitel. The fact that we come back over and over again is a great indicator of how amazing our stays are.

Dear Marieadelenagako O., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with Pookie and our team all of concern. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

a lovely escape weekend

Customer review rating 4.5/5

Mathieu Couples - Confirmed reviews ALL

very nice and spacious room great service

Dear MATHIEU C., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Enjoyable experience.

Customer review rating 4.5/5

Gerardo D. Families - Confirmed reviews ALL

we had 4 nights stay. prizes for the good service, friendly approach and beautiful set up. Definitely we will be back again and recommend it to our friends

Dear Gerardo D., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Cozy room

Customer review rating 4.0/5

Panyalith P. Families - Confirmed reviews ALL

Great service since the welcoming, surprise birthday cake for my wife was great, all requirements met our needs (car seat, baby cot). The room was clean and the bed is comfy. Everything was just perfect, we had a very good stay ... Except the backyard desk was unsafe for my baby (wooden broken and some nails darted up) and stairs in the swimming pool was very sharp (it cut my knee)

Dear Panyalith P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team about breakfast, pool and furniture and improve as your mention . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Excellent staff, especially those at the restaurant.

Customer review rating 4.5/5

Hare O. Solo - Confirmed reviews ALL

It was a lovely stay. The room was beautiful and well-appointed. But it's the welcoming staff that made m stay special.

Dear Hare O., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pookie Front Office Team

Perfection

Customer review rating 5.0/5

Maliny I. Families - Confirmed reviews ALL

Excellent service ❤️

Dear Maliny I., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay and service. Staffs are very friendly and helpful. The housekeeping staff was efficient, attentive. Breakfast was so great. Enjoyed and relaxed at pool

Customer review rating 5.0/5

Trang N. Friends - Confirmed reviews ALL

Overall, what a wonderful trip and a great price. We thoroughly enjoyed it and appreciate all the work the hotel put into our visit. We would definitely recommend the Sofiel Hotel as a great place to come to relax and enjoy next future

Dear Trang N. THI MINH, We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Flawless in every dimension.

Customer review rating 5.0/5

S C. Families - Confirmed reviews ALL

Super attentive staff and excellent hospitality make you feel a billion dollars & at home.

Dear Sipaphaphone C., We very much appreciate your comments regarding your stay as your home at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Quiet

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Pleasant, with the staff doing the best they could given the restrictions.

Dear Charles P., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Outstanding stay

Customer review rating 5.0/5

Lucas Families - Confirmed reviews ALL

Staff and facilities were exemplary

Dear Lucas David R., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We miss leo,Asha and kai too Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie and Team H9…

Very relaxing, great staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

My wife and I had a wonderful stay at the Sofitel Luang Prabang. The Pool Villa was very relaxing.

Dear MELVIN S., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Good location and great service.

Customer review rating 4.5/5

Kaykhoun Families - Confirmed reviews ALL

Amazing experience. The services were really great! Staff are well trained and were very polite.

Dear Kaykhoun K., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang wiht happy with our hotel and service as your home and we love all of you and your Childs too It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Wonderful stay

Customer review rating 4.5/5

Marie-adele G. Couples - Confirmed reviews ALL

Our stay at the Sofitel Luang Prabang was amazing! The bed is so comfortable. It’s unbelievable. The room is nicely decorated, the shower water pressure perfect, and that swimming pool is big enough to do laps. The staff is really kind, and goes above and beyond to make sure we had a memorable stay! A special thanks to Pookie for organising flowers& a cake for my 35th birthday! The one little downside is the breakfast, it’s good but not as good as other hotels in Luang Prabang.

Dear Marieadelenagako G., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, pookie H9…

Garden of Eden

Customer review rating 4.0/5

Christophe A. Families - Confirmed reviews ALL

Overall very restful stay. Probably the best pool in the city. The garden is luxuriant and the hotel is at cycling distance from the peninsula. Beautiful, quiet and grand room for family.

Dear Christophe A., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Pookie H9…

Quiet and very private place

Customer review rating 5.0/5

Kaynoy K. (. B. Families - Confirmed reviews ALL

The best service ever!!! We have been to many 5star hotels but Sofitel LPB give us very nice service. Our kids really enjoyed staying there even our trip is finished but they are still talking how much they were having fun . Good food, good service,Super nice staffs especially Ms.Pookie, Ms. Nune and other staffs(apologize I can't remember the name) who service us during our vacation.I will definitely come and will recommend Sofitel LPB to all our friends and families. Thank you very much for giving us the best holiday ever!!!! Hope to see all of you soon.

Dear Valina B., We very much appreciate your comments regarding your stay at the Sofitel Luang Prabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Jed O'Connor H9…

A place of tranquility to start 2020

TripAdvisor rating 5.0/5

DayTrip53158015379 Couples - TripAdvisor review

Our three day stay at the Sofitel Luang Prabang was a perfect getaway to start 2020. Lovely and tranquil place with friendly and helpful staff. Love the old architectures. Food was excellent. My wife and I were so lucky to meet a Cambodian compatriot there, Vuth, who was super friendly and helpful during our stay. See you again soon.

Dear DayTrip53158015379, We truly appreciate your feedback regarding your stay and that you found us as a perfect getaway to start 2020. We're glad that we made your stay memorable and surely Mr. Vuth was very happy to meet you. Thank you very much and looking forward in welcoming you back soon. Best regards, Jed & Team

4 days in Luang Prabang

TripAdvisor rating 5.0/5

daddylecool Families - TripAdvisor review

Very close (walking distance) from Luang Prabang Main Street and all the must to see of the town, the Sofitel is very peaceful, with all you can expect as far as amenities and services are concerned. Rooms are particularly cosy. Special mention to the team members, always ready to help and assist. Spa is also very good. Tour desk was very helpful, too. Mail exchanges very fluids, which is sometimes not the case with some Sofitel. Plat (now Diamond) level recognition was excellent with upgrading , even in an hotel fully booked. The only weak point is maybe breakfast that could be improved.

Dear Mr. daddylecool, Hope you had an amazing and memorable 4 days with us. Many thanks for sharing your experience and well noted in improving our breakfast as we are making it as a goal this 2020 to be the best breakfast venue in town. Thank you very much! Best regards, Jed & Team

Nice hotel in a beautiful town

TripAdvisor rating 4.0/5

NEClausen Couples - TripAdvisor review

We stayed in this nice hotel for a week and had a very nice time. Airport pickup was fine and the room we were assigned, was very good. Big and with a nice little garden. Breakfast is somewhat limited compared to other Sofitel properties. The staff members were all friendly, but please give them more language training. All in all we had a good time, and more attention to details, would have given a five star rating.

Dear Mr. NEClausen, We sincerely appreciate for spending a week with us and that you had a very nice time in our property. We loved that you found us a nice hotel and currently we are giving English classes for our staff. Additionally, we took note your comments seriously and looking forward for your next visit with us. Hopefully we get a five star rating. Thank you very much! Best regards, Jed & Team

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