Hotel - Mercure Bucharest City Center
Mercure Hotel Mercure Hotel

Mercure Bucharest City Center

4.5/5 730 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12AM-22:30PM
    • Opening hours : Week-end 12AM-22:30PM

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BNP PARIBAS0 km / 0 mi BRISTOL MYERS1 km / 0.62 mi CLIFFORD CHANCE0.75 km / 0.47 mi E&Y1.8 km / 1.12 mi MC DONALDS1.8 km / 1.12 mi MOTOROLA1 km / 0.62 mi ORANGE1 km / 0.62 mi SCHLUMBERGER1.8 km / 1.12 mi
BRD1.8 km / 1.12 mi CISCO1.8 km / 1.12 mi DELOITTE1.8 km / 1.12 mi ERICSSON1.8 km / 1.12 mi MCKINSEY0.5 km / 0.31 mi NOVO NORDISK0.75 km / 0.47 mi SABMILLER ROMANIA1.4 km / 0.87 mi

Your meetings and events

Meet up in a cozy atmosphere with latest AV equipment and customized services.Meet up in a cozy atmosphere with latest AV equipment and customized services.Meet up in a cozy atmosphere with latest AV equipment and customized services.

Mercure Bucharest City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
OEDIP 47 m2 0 m 24 16 14 12 14
VOX MARIS 47 m2 0 m 24 16 14 12 14
RAPSODIA ROMANA 48 m2 0 m 24 16 14 16 18
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Opt for a comfortable and cozy room equipped with quality queen-size bedding and shower or bathtub. Special features such as coffee and tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

  • 114 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 ALL Rating 3,128 reviews

Our guest reviews for
Mercure Bucharest City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 730 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ina Friends - 12/02/2020 Confirmed reviews ALL
« Well located, clean and elegant »

Comfortable room with a sleek look and very elegant.

Wendy Business - 06/02/2020 Confirmed reviews ALL
« Well located. Clean and comfortable »

It was fine. What I don’t understand is why, when a) I am a member of Accor and b) I paid months in advance I can’t be allocated the rooms I requested? Why do I get the room you decide I must have the day I turn up? The noise from the taxi drivers at the front of the hotel was annoying and I had specifically requested to be at the back. Also why on earth does the TV come in every single time you enter the room. It’s infuriating.

Anonymous Business - 06/02/2020 Confirmed reviews ALL
« Non problem »

The receptionist helped me choose a souvenirs

Sp Business - 01/02/2020 Confirmed reviews ALL
« Very good location »

Clean and comfortable place

Kate Business - 01/02/2020 Confirmed reviews ALL

Hotel ok, very good location but: very unfriendly and not well informed guy at the reception. Very chemical scent in main Area, restaurant and conference room

Ulf Couples - 28/01/2020 Confirmed reviews ALL
« great hotel in excellent location »

we had a fantastic stay at the Mercure City Centre. super breakfast buffet. friendly staff. clean and modern rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ulf T., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

T. A. Couples - 28/01/2020 Confirmed reviews ALL
« Excellent position, still to work for comfort »

Quite and clean , well positioned and accessible Very small double bed 1,1 m large in last floor rooms and big bulky not very comfy pillows Toiletries and slippers supplied for 1 person only , though asked for both guests. A bit expensive parking and breakfast In 5 min walk you have plenty of breakfast options for a proper price (see Paul)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Tg Business - 27/01/2020 Confirmed reviews ALL
« Very noisy stay.. »

Hotel staff very friendly, breakfast very nice, but terrible room neighbors. They were very loud through all hours of night. I made 2 phone calls to the reception desk, but nothing was done. The meeting i had next day was put in jeopardy, because of lack of sleep and exhaustion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Tudor G., Thank you for taking the time to tell us about your experience at the Mercure Bucharest City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alina Vladulescu General Manager

T. Business - 19/01/2020 Confirmed reviews ALL
« Manager »

Very clean. Good service. Excellent breakfast. Very good location in the center of city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deyan T., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

G. Business - 17/01/2020 Confirmed reviews ALL
« Nice room, friendly staff »

All good except for the hot food at breakfast that is actually "cold"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Marc Families - 14/01/2020 Confirmed reviews ALL
« Excellent hotel, clean and modern with great friendly staff that were excellent to deal with »

Excellent hotel, we try and use accor hotels wherever possible. This was a clean, modern, quiet room with excellent facilities, close to town and with excellent staff. In summary i couldnt have asked for anything better for pricepoint it ticked all the boxes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marc m., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Jacqueline M. Friends - 12/01/2020 Confirmed reviews ALL

its a clean and quiet place the service is excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline m., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Rozan A. Families - 12/01/2020 Confirmed reviews ALL
« Effective »

The staff is very helpful, especially Alexandra who assist me in arranging local tour

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alina Vladulescu General Manager

Costin Solo - 12/01/2020 Confirmed reviews ALL
« Mercure Bucharest City Center »

Perfect service and very good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Costin L. H., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

V. S. Couples - 05/01/2020 Confirmed reviews ALL
« Very good experience »

We loved staying in Bucharest at this hotel. Great rooms, good bed, nice stuff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elena Onofrei

Yaron Couples - 04/01/2020 Confirmed reviews ALL
« A very good hotel »

We are traveling a lot to Bucharest, and each time try a few hotels around there. We must tell that Mercure City Center is the best hotel to be in. The only problem is that they give only one shampoo and one shower gel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yaron G., We very much appreciate your comments regarding your stay at the Mercure Bucharest City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alina Vladulescu General Manager

Family - 02/01/2020 TripAdvisor review
« Great choice »

Great hotel. Excellent location ( and quite) , good and clean rooms, good breakfast, excellent service from the staff. What else? Second time we choose Mercure hotels in Europe, of course we will chose Mercure for the next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, What a pleasure to have read your review, many thanks for it and for your visit! The Mercure hotels are indeed great and the fact that we are allowed to create the stories in each destination make us more appealing to our guests. I am happy that you pointed our the great location downtown Bucharest, the quality of accommodation and of the breakfast as well as the service offered by our colleagues. Kind regards, Alina Vladulescu

Pablo Families - 01/01/2020 Confirmed reviews ALL
« As always: Great stay at Mercure Hotels »

As always, great experience Good and clean rooms, on time housekeeping, great service at the front desk The room was clean, the breakfast was good, fresh products.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Alina Vladulescu General Manager

Couples - 01/01/2020 TripAdvisor review
« new year dinner »

We enjoyed a family dinner with 9 persons in the restautant of the hotel at new years eve. Things were set up very nice; the food was excellent and the atmosphere was kind, relaxed and very correct.. even the attention and special treatment the baby in our group got was very pleasing to see. It turned out to be a very good idea to celebrate the new year in the Mercure. Thanx to the people who had to work this special day/evening/night to make it work for us ! The hotel itself is 5 years old; maintained very well (everything works) and the cleaning is flawless; no strange suprises here ... this is how it should be everywhere ! The windows can be openend to let in fresh air (this can be a problem at some hotels). Location; nicely close/in the city center; busses in all directions (also the express bus to the airport is a 4/5 min walk).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, With every visit and review we get, we aim to be better and meet our dear clients' expectations. That is why, having received your great feedback is the best way to thank to our colleagues who have made your stay with us for the end of the year flawless. THANK YOU for this! I take this opportunity to wish you a great 2020 and kindly note that you are welcome every time you visit Bucharest. Sincerely, Alina Vladulescu

Natalie Families - 31/12/2019 Confirmed reviews ALL
« nice :-) »

nice and cosy hotel, good location, nice and helpful staff.

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