Mercure Bucharest City Center

Mercure Bucharest City Center 4 stars

Customer review rating (ALL Rating) 4.7/5 792 reviews

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Hotel extras

  • Secure underground parking

  • Pet-friendly rooms

  • Free Wi-Fi throughout the hotel

  • Close to tourist attractions, public transport and Bucharest Old Town

  • Winestone restaurant with a seasonal terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Bucharest City Center

15 17 17A George Enescu Street, www.anpc.gov.ro, J40/5534/2011 - RO28434727
10302 BUCHAREST
Romania

GPS:44.442661, 26.096104

Telephone +40 372 426 000

Fax +40 372 426 001

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WINESTONE

Our chic restaurant offers a generous and tasty continental breakfast buffet. Furthermore, it is open for lunch, with a daily selection of freshly made soup and main courses. At dinner time, our guests enjoy all the refined flavors of our à la carte menu.

Your meetings and events

Meet up in a cozy atmosphere with latest AV equipment and customized services. Meet up in a cozy atmosphere with latest AV equipment and customized services. Meet up in a cozy atmosphere with latest AV equipment and customized services.

Room descriptions and layouts

3 

meeting rooms

From 1 to 30 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Opt for a comfortable and cozy room equipped with quality queen-size bedding and shower or bathtub. Special features such as coffee and tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  792 reviews

TripAdvisor Rating  4.5/5  808 reviews

Disappointing

TripAdvisor rating 2.0/5

jamievino Couples - TripAdvisor review

This hotel looked great on the internet and they were initially very helpful via email, but I was disappointed after the actual stay. The hotel room was unbearably hot despite leaving the window open to sub-zero temperatures outside, the staff were disinterested, the breakfast looked good, but was cold and stale and they randomly charged me 31 RON for something- not enough to bother querying but annoying. Location was decent, but I wouldn’t stay again.

Excellent!

Customer review rating 5.0/5

Ag Solo - Confirmed reviews ALL

I had a wonderful experience. The rooms were clean, very comfortable, and the staff was amazing (Alexandru at front desk, Florin the FO Manager). They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Bucharest. Thank you, looking forward to return soon!

On behalf of the team, I would like to thank you for the visit and kind review! Hope you will return in the near future! Sincerely, Marian Vlase FO Manager

Excellent!

TripAdvisor rating 5.0/5

AndreiGNY Solo travel - TripAdvisor review

The rooms were clean, very comfortable, and the staff was amazing (Alexandru at the Front Desk - night of arrival, Marian the FO Manager). They went over and beyond to help make my stay enjoyable. Great attitude, helpful, and always available. I highly recommend this hotel for anyone visiting Bucharest. Thank you, looking for to return soon! Andrei G

Decent amenities. Staff disinterested. Boiling in the room

Customer review rating 2.0/5

Eduard A. Business - Confirmed reviews ALL

The hotel is what you’d expect - nothing special but ok. The problems I encountered which weren’t solved were how disinterested the staff were and how hot the room was. For two nights in a row I cooked slowly at 27 degrees Celsius, as the thermostat in the room was useless. The hotel technician told me it was because the room was set to 25 degrees centigrade. Why was the entire hotel set to one temperature?! Most of the rooms on my side had their windows open. I know I had. It was impossible to air the room whatsoever. This meant I had a difficult time falling asleep and resting. Upon checking in I was told I was upgraded to a privilege room (where the minibar drinks are complementary). I found out that amenity wasn’t included for me. Disappointing.

Ok

TripAdvisor rating 4.0/5

jmscarvalho TripAdvisor review

Very standard Mercure hotel. The location is good, with a lot a good things around and well connected to everywhere. Rooms are typical, while service not being great is totally fine. Sleep quality is good, with good beds and bathroom. Ideal for business trips

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Other web-users rate our hotel

  • 256 reviews 9.7/10 Location
  • 274 reviews 8.8/10 Room
  • 335 reviews 9.3/10 Service
  • 11 reviews 7.1/10 WiFi
  • 175 reviews 7.7/10 Breakfast
  • 140 reviews 8.5/10 Comfort
  • 135 reviews 9.1/10 Cleanliness
  • 73 reviews 9.3/10 Vibe

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