Novotel Hanoi Thai Ha

Novotel Hanoi Thai Ha

Customer review rating (ALL Rating) 4.4/5 154 reviews

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Hotel extras

  • Each room features city views, desk, minibar, Led TV, safe box and WiFi.

  • Each apartment features a cooker, washer/dryer, microwave and sofa.

  • The hotel is located at the heart of Hanoi. Perfect for both business and leisure travellers.

  • Welcome to Novotel Hanoi Thai Ha, located at the heart of the Hanoi CBD.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Hanoi Thai Ha

2 Thai Ha Str., Trung Liet Wd., Dong Da Dist.
100000 HANOI

GPS:21.009454, 105.824302

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Offering a visitor-friendly space for every guest with large seating area can accommodate up to 278 seats and 4 VIP rooms can be flexibly changed to suit private meetings. At Food Exchange, international cuisine served everyday

Your meetings and events

Extensive experience and expertise count, at Novotel Hanoi Thai Ha we offer both. With 10 dedicated meeting spaces and Thai Ha Grand Ballroom, Novotel Hanoi Thai Ha is the ideal destination to organize important meetings, conferences or inspiring event. With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Room descriptions and layouts


meeting rooms

From 1 to 550 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Staying at Novotel Hanoi Thai Ha is a brilliant way to pamper yourself after all the hustle and bustle of your daily life. Our rooms, studios and apartments with areas ranging from 31m2 to 94m2 will provide a sense of intimacy, comfort, and convenience as if you are in your home sweet home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  154 reviews

TripAdvisor Rating  4.5/5  19 reviews

Complaint service and receptionist behavior to the customer was terrible

TripAdvisor rating 1.0/5

MDL139 Business - TripAdvisor review

I book the room 2 days, when I took this room was very hot and when I called to receiptionis for support, He went to check and confirmed Air conditioner was ok, but after 3 hours at midnight the room was still hot and made me feel sick cause bed area was hot but other areas was normal and the atmostphere in the room was suffocating. I came back the receiptionist to grt support he was very uncomfortable and louder spoke to me, then required me come back home and waited for 20 minute and said no to escalate the case to his maneger (receptionist name is Long), and when I caomplaint he was dare to me write this issue to Trip advisor and escalate the case to his manager. I rememberred this was second times I spoke with this guy when I booked Novotel last time, and the last experienced was terrible the same cause his behavior. Even when I told I will write this issue to Trip advisor he still dare me do that and closed the door very strongly after I way back. Also my experience at Novotel Thai Ha today was terrible as Hotel also cut off air condition in the lift

It was a wonderful room

Customer review rating 4.5/5

Mizo Business - Confirmed reviews ALL

There were a lot of deficiencies in check-in and amenities, but the staff helped me a lot and it was a great stay.

Excellent stay

Customer review rating 4.5/5

Cpwan Business - Confirmed reviews ALL

It was a great stay, nice bright and clean rooms, and lovely staff.

Another superb stay at Novotel

Customer review rating 4.5/5

Chris Business - Confirmed reviews ALL

This is the best value for money business hotel in Hanoi ...

Loud music till 12 midnight from rooftop bar & inefficiency check-out

Customer review rating 2.0/5

Gueststayon20jul2022 Business - Confirmed reviews ALL

I often travel for work and stay in this hotel. This time round was the most disappointed stay. The check -in/ check out process was inefficiency. I have stayed in this hotel for more than 10 times in the past 2 years under company credit. when I checked in/ check outed this time, they still asked for my company credit information. There was an event on 27th floor and my room was on 25th floor, music was played so loud at 11pm. I called the reception and was informed the music would be end at 12 mid night! this was awful. Most of guests stay here are on business trip as the location is not in downtown.

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Other web-users rate our hotel

  • 21 reviews 7.8/10 Location
  • 71 reviews 8.6/10 Room
  • 77 reviews 8.4/10 Service
  • 34 reviews 8.6/10 Vibe
  • 28 reviews 8.2/10 Cleanliness
  • 23 reviews 9.3/10 Breakfast
  • 15 reviews 9.1/10 Comfort

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