Mercure Orange Centre 4 stars

Customer review rating 4.4/5 3,184 reviews

Mercure Orange Centre
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+ 26 Services

Hotel extras

  • HYBRID BIKE RENTAL

  • LARGE SWIMMING POOL WITH SOLARIUM IN SEASON (April to October)

  • ENCLOSED BIKE SHELTERS AND STORAGE ROOM

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • PorterPaying
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Orange Centre

258 Route de Caderousse
84100
orange
france

Tel: +33490342410

Fax: (+33)4/90348548

Check-in from 14h00

Check out up to 12h00

  • By plane

    AVIGNON At 36km / 22 miles

  • By plane

    MARSEILLE PROVENCE At 90km / 55 miles

  • By car

    A7 ET A9 At 0km / 0 miles

  • By train

    AVIGNON TGV At 30km / 18 miles

  • By train

    ORANGE At 3km / 1 miles

GPS :44.136838, 4.788241

Companies

  • AREVA MARCOULE 15.0 km / 9.0 mi
  • AREVA PIERRELATTE 30.0 km / 18.0 mi
  • CAPIO 4.0 km / 2.0 mi
  • CNR 5.0 km / 3.0 mi
  • EDF 30.0 km / 18.0 mi
  • ISOVER SAINT GOBAIN 10.0 km / 6.0 mi
  • MAHLE 5.0 km / 3.0 mi
  • NESPOLI 5.0 km / 3.0 mi
  • OCP REPARTITION 5.0 km / 3.0 mi
  • OWENS CORNING 21.0 km / 13.0 mi
  • RAYNAL ET ROQUELAURE 10.0 km / 6.0 mi
  • SOCODEI 14.0 km / 8.0 mi
  • TOURATECH 10.0 km / 6.0 mi
  • VISION DU CIEL INDUSTRIES 4.0 km / 2.0 mi
Companies

Your meetings and events

If planning a seminar, our sales team will help you to organize everything. On fine days you can make use of our terrace for breaks, lunches, dinners and cocktails. We also offer many team building activities at the hotel.

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

97 fully renovated, comfortable and air-conditioned Standard or Privilege Rooms. Our rooms are decorated in a modern Provençal style.

Classic Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Family Classic Room with 1 double bed and 2 footstool beds

  • Max. number of persons: 4
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

L'INSTANT

Type of cuisine: French

L'Instant restaurant offers refined cuisine for relaxing meals or business dinners. In good weather, enjoy the poolside terrace.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 258

Non contractual photo

Relax in our cozy yet contemporary lounge bar where we serve a selection of cocktails and Grands Vins Mercure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Orange Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,184 reviews

tripadvisor

TripAdvisor Rating 4.0/5

490 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

The complete package for a short stay

Customer review rating 4.4/5

Roger P. Couples - 21/08/2020 Confirmed reviews ALL

Excellent car park, quiet and convenient location, hotel very well appointed and decorated, room comfortable and clean, everything worked, air-conditioning very efficient, excellent restaurant, all staff very helpful and attentive.

Unpleasant surprise

Customer review rating 4.4/5

Anonymous Couples - 12/08/2020 Confirmed reviews ALL

We arrived at the hotel at 5 pm, but our room was not yet available, and we got it only half an hour later. As a result, we had to change our plans for the evening.

Dear ANDREY A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. we have to wait before redoing the rooms because of the Covid virus, this is longer, thank you for your understanding We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Marcelli Directeur.

Poor family rooms

Customer review rating 4.4/5

Anonymous Families - 30/07/2020 Confirmed reviews ALL

The family room was very small. We are traveling with two young children (one 2 months old and one 2 years old) and when making the reservation asked for two baby cots. The room had one double bed and one sofa bed and one baby cot, there was no space left for our luggage and to get from the bed to the door you’d have to wiggle your way through. When I went downstairs to ask for another baby cot and to remove the sofa bed since my two year doesn’t sleep in a adult sized bed yet (or change to a bigger room) the answer was: the room has already been made ready for you. So no changes are available anymore? It struck me as rude, especially since we paid 200eur for the room in which pretty much none of us slept that night since we were all cramped together in a small space. Apart from that a few more remarks: A small bag of trash from previous guest was hanging on the inside door of the bathroom. In my opinion this is a big no since we’re in times of COVID and the room was supposed to be completely disinfected. The carpeting on the floor in the room was not entirely clean either. The look of the hotel is very outdated considering the price rate and it just felt like a rip off. Very disapponting Good: the mattress of the double bed. The restaurant, we made dinner reservations and the food that came out was good in terms of price- quality.

Dear Stephanie B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jean Marcelli Directeur.
Customer review rating 4.4/5

Rod Families - 28/07/2020 Confirmed reviews ALL

Front desk was brilliant, easy check-in, she made up the sofa bed immediately. Restaurant service was disgraceful. We asked for a table outside and were told that none were available. We complained and were then given an outside table in a surly manner. None of the other empty tables were ever occupied. Service was terrible, I had to ask to place an order 20 minutes after sitting down. Staff ignored us and spent time clearing other empty tables or making up tables for breakfast. At the end of the meal we weren't offered coffee or dessert and were ignored by the staff who were inside making up breakfast. Staff were universally rude and offhand. I would recommend anyone staying at the hotel to eat somewhere else.

Dear ROD R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. again , thank you for your understanding and kindness. Sincerely, Jean Marcelli Directeur.

Lovely pool and restaurant

Customer review rating 4.4/5

Charlotte L. Families - 22/07/2020 Confirmed reviews ALL

Lovely staff and very happy to change our rooms to accommodate the children better. We chose the hotel for the pool to entertain the children and this was perfect- the small paddling area in particular. We ate in the restaurant for both dinner and breakfast- both were great and the staff all good. The rooms were a little small with the extra bed out but all comfortable and clean.

Dear WILLIAM S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Mixed experience

Customer review rating 4.4/5

Mr. M. M. Couples - 12/03/2020 Confirmed reviews ALL

The hotel has been well renovated and is well located, but the service in the restaurant was very slow and the waiters blamed the kitchen for being slow (???) although the food, when it arrived, was very good.

Great ambiance...

Customer review rating 4.4/5

Anonymous Solo - 07/03/2020 Confirmed reviews ALL

Very nice, relaxing stay

Excellent Location

Customer review rating 4.4/5

G.c. Business - 01/03/2020 Confirmed reviews ALL

Vey well presented and a very friendly and welcoming staff, both in the reception and the restaurant

Dear GRAHAM C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Fantastic

Customer review rating 4.4/5

Peter W. Business - 27/01/2020 Confirmed reviews ALL

Brilliant thanks

Good location, good facilities, good services

Customer review rating 4.4/5

Anonymous Families - 31/12/2019 Confirmed reviews ALL

Pleasant place to have some rest while enjoying the nice breakfast with some local food. This time the local food was slightly missing though but not a big issue i must say

Pleasant

Customer review rating 4.4/5

Anonymous Business - 09/12/2019 Confirmed reviews ALL

Room was very clean, staff were friendly, breakfast was good.

Dear EMMA L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs Angela G.

Customer review rating 4.4/5

Angela G. Families - 04/11/2019 Confirmed reviews ALL

Meal shower bed bedding very good. Car parking excellent. Staff good. Decor a bit tired. Will stay next trip at the same hotel.

Dear Angela G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.
Customer review rating 4.4/5

Anonymous Couples - 04/11/2019 Confirmed reviews ALL

Convenient and comfortable

Dear GEORGE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Mosquitos in room

Customer review rating 4.4/5

Mike W. Business - 04/11/2019 Confirmed reviews ALL

The decor and ambience of the hotel was really nice, friendly staff and tasty food in the restaurant. Unfortunately there must have been mosquitos in my room, as the next morning I was covered in bites.

Dear MICHAEL W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orange Centre. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. You haven't bit in your room. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Jean Marcelli Directeur.

Completely unhelpful

TripAdvisor rating 4.0/5

mickcallan97 Business - 28/10/2019 TripAdvisor review

I booked this accommodation through the Accor group website wanting to stay at the Mercure in Orange NSW, Australia. Immediately following the booking confirmation I realised my mistake, and contacted Accor and the hotel directly. They were completely unhelpful and refused to change my booking, or cancel it.

all went very well

Customer review rating 4.4/5

Adriaan Couples - 07/10/2019 Confirmed reviews ALL

very efficient, the food was good, friendly staff.

Dear ADRIAAN V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

Lovely setting and friendly staff

TripAdvisor rating 4.0/5

mcameron58 Couples - 23/09/2019 TripAdvisor review

This was one of a number of overnight stays we made on a trip from UK to Nice. It had everything we needed and the staff were friendly and customer focussed. The facilities were good - lovely pool! We were travelling with a dog who was also made to feel welcome.

a basic industrial hotel. hard beds no atmosphere a business hotel

Customer review rating 4.4/5

J F. Couples - 16/09/2019 Confirmed reviews ALL

staff friendly pool good drinks nice not a hotel for families, no room in room for suitcases

Joys of motorcycling

TripAdvisor rating 4.0/5

Lynne L Couples - 16/09/2019 TripAdvisor review

Excellent check in, good safe parking for our motorcycle, room satisfactory, swimming pool on site which was fantastic,also pool towels supplied, unfortunately tv didn't work or safe, which was reported ,and was still not resolved when we left. Breakfast very good ,so was evening meals, 30 min walk into orange. A good stop over for a few days.

Convenient hotel

Customer review rating 4.4/5

Anonymous Families - 09/09/2019 Confirmed reviews ALL

Third time staying at this hotel. Very convenient. Good breakfast. Could be cleaner. No hot water on Saturday morning which was very annoying.

Dear JEFFREY F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Orange Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Marcelli Directeur.

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